# \[APP\]\[Pro\] FACE++ Face Recognition for Homey - UPDATED

**URL:** <https://community.homey.app/t/app-pro-face-face-recognition-for-homey-updated/29058>\
**Category:** Apps\
**Tags:** homey-pro\
**Created:** [April 28, 2020, 3:22pm UTC](https://community.homey.app/t/app-pro-face-face-recognition-for-homey-updated/29058 "2020-04-28T15:22:55Z")\
**Posts on this page:** 20\
**Page:** 11

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**Author:** ![Inunekko](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/inunekko/32/13815_2.png) [@Inunekko](https://community.homey.app/u/Inunekko)\
**Post date:** [April 26, 2023, 12:59pm UTC](https://community.homey.app/t/app-pro-face-face-recognition-for-homey-updated/29058/203 "2023-04-26T12:59:27Z")

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App version 2.0.2, HP2023 10.0.0-rc.78 and yes tried different formats and pictures

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**Author:** ![Sharkys](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/sharkys/32/54029_2.png) [@Sharkys](https://community.homey.app/u/Sharkys)\
**Post date:** [April 26, 2023, 1:21pm UTC](https://community.homey.app/t/app-pro-face-face-recognition-for-homey-updated/29058/204 "2023-04-26T13:21:02Z")

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> [@Gruijter](#):
>
> v10.0.0-rc.85 was just released as experimental.

Just installing.

> [@Gruijter](#):
>
> You are installing from the app store right

Yep, from app store (previously had CLI when I was testing some modifications)

Will report back, thank you !

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**Author:** ![Sharkys](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/sharkys/32/54029_2.png) [@Sharkys](https://community.homey.app/u/Sharkys)\
**Post date:** [April 26, 2023, 1:55pm UTC](https://community.homey.app/t/app-pro-face-face-recognition-for-homey-updated/29058/205 "2023-04-26T13:55:01Z")

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> [@Gruijter](#):
>
> It would definitely help if more people can confirm the bug and report it here: [Slack](https://athomcommunity.slack.com/archives/C04LQVDTY5S/p1682439520913989)

Btw, I guess that’s the channel for developers only …not part of it unfortunately.

![obrazek](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/e/b/eb2c3155203bdab42fe8b28212ce3e07a7410288.png)

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**Author:** ![wesley\_w](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/wesley_w/32/10127_2.png) [@wesley\_w](https://community.homey.app/u/wesley_w)\
**Post date:** [April 26, 2023, 1:56pm UTC](https://community.homey.app/t/app-pro-face-face-recognition-for-homey-updated/29058/206 "2023-04-26T13:56:04Z")

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Will be back on Friday and will get back with feedback shortly

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<div class="post-metadata">

**Author:** ![Sharkys](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/sharkys/32/54029_2.png) [@Sharkys](https://community.homey.app/u/Sharkys)\
**Post date:** [April 27, 2023, 4:55am UTC](https://community.homey.app/t/app-pro-face-face-recognition-for-homey-updated/29058/207 "2023-04-27T04:55:24Z")

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Hi @Gruijter ,

on latest RC88, I get following errror :

_2023-04-27T04:44:35.5152 [err] Error: MISSING\_ARGUMENTS: image\_url, image\_file,_  
_image\_base64 at FacePP\_makeRequest (/app/facepp.js:203:34) at_  
_process.processTicksAndRejections (node:internal/process/task\_queues:95:5)_

At least it’s not Image buffer errror 🙂

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<div class="post-metadata">

**Author:** ![Gruijter](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/gruijter/32/1973_2.png) [@Gruijter](https://community.homey.app/u/Gruijter)\
**Post date:** [April 27, 2023, 5:14am UTC](https://community.homey.app/t/app-pro-face-face-recognition-for-homey-updated/29058/208 "2023-04-27T05:14:52Z")

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And you only get an error on HP2023 right? On your old Homey Pro it works?

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**Author:** ![Sharkys](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/sharkys/32/54029_2.png) [@Sharkys](https://community.homey.app/u/Sharkys)\
**Post date:** [April 27, 2023, 5:16am UTC](https://community.homey.app/t/app-pro-face-face-recognition-for-homey-updated/29058/209 "2023-04-27T05:16:11Z")

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Yep, on HP2023, don’t have old Homey Pro anymore as I’m using HP2023 as daily driver ;-(

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**Author:** ![Sharkys](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/sharkys/32/54029_2.png) [@Sharkys](https://community.homey.app/u/Sharkys)\
**Post date:** [April 27, 2023, 6:40am UTC](https://community.homey.app/t/app-pro-face-face-recognition-for-homey-updated/29058/210 "2023-04-27T06:40:58Z")

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Btw, could it be the infamous “bug” being discussed for long time Athom not able to reproduce ?

> **[Slack is your productivity platform](https://athomcommunity.slack.com/?redir=%2Farchives%2FC04LQVDTY5S%2Fp1677235213980889)**
>
> Slack is a new way to communicate with your team. It’s faster, better organized, and more secure than email.

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**Author:** ![Borkeons](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/borkeons/32/9435_2.png) [@Borkeons](https://community.homey.app/u/Borkeons)\
**Post date:** [April 29, 2023, 8:46am UTC](https://community.homey.app/t/app-pro-face-face-recognition-for-homey-updated/29058/211 "2023-04-29T08:46:22Z")

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Hello all, I have the same error on my Homey 2023. running release 2.0.2. I have installed the app also on my Homey 2019 and that is working fine. Hope you will find the solution for Homey 2023.

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**Author:** ![pcherkash](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/pcherkash/32/38481_2.png) [@pcherkash](https://community.homey.app/u/pcherkash)\
**Post date:** [April 30, 2023, 8:24pm UTC](https://community.homey.app/t/app-pro-face-face-recognition-for-homey-updated/29058/212 "2023-04-30T20:24:24Z")

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Error fw 90 HP2023  
Report 569288e1-9054-4399-9290-9a8f2a9f5cd7

Error: Invalid Image Buffer at Remote Process at HomeyClient. emit (/node\_modules/@athombv/homey-apps-sdk-v3/lib/HomeyClient.js:44:23)atObject.emit (/node\_modules/@athombv/homey-apps-sdk-v3/manager/images.js:66:32) at Image.pipe (/node\_modules/@athombv/homey-apps-sdk-v3/lib/Image.js:121:26) at Image.getStream (/node\_modules/@athombv/homey-apps-sdk-v3/lib/Image.is:132:30) at FaceApp.analyzelmage (/app/app.is:303:36) at /app/app.is:428:58 at FlowCardAction.\_run (/node\_modules/@athombv/homey-apps-sdk-v3/lib/FlowCard.js:92:30) at ManagerFlow.\_onFlowCardRun (/node\_modules/@athombv/homey-apps-sdk-v3/manager/flow.is: 179:17) at process.processTicksAndReiections (node:internal/process/task queues:95:5)

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<div class="post-metadata">

**Author:** ![Sharkys](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/sharkys/32/54029_2.png) [@Sharkys](https://community.homey.app/u/Sharkys)\
**Post date:** [May 2, 2023, 8:56pm UTC](https://community.homey.app/t/app-pro-face-face-recognition-for-homey-updated/29058/213 "2023-05-02T20:56:12Z")

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@Gruijter , can we help somehow more please ? Eg. asking Athom?

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<div class="post-metadata">

**Author:** ![wesley\_w](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/wesley_w/32/10127_2.png) [@wesley\_w](https://community.homey.app/u/wesley_w)\
**Post date:** [May 3, 2023, 11:00am UTC](https://community.homey.app/t/app-pro-face-face-recognition-for-homey-updated/29058/214 "2023-05-03T11:00:40Z")

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for me it is working at the moment. Rc.95 (HP2023)

 ![Screenshot_20230503_130019_Homey](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/c/b/cb846b173dbd3b00aa7e2b06deac90ba33eea608.jpeg)

 ![Screenshot_20230503_130258_Homey](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/8/f/8f1bfcc84dd55c04d71efcb3bc16ee2d1fad7125.jpeg)

[https://homey.app/f/e-4jxv](https://homey.app/f/e-4jxv)

[https://homey.app/f/X2djxv](https://homey.app/f/X2djxv)

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<div class="post-metadata">

**Author:** ![Sharkys](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/sharkys/32/54029_2.png) [@Sharkys](https://community.homey.app/u/Sharkys)\
**Post date:** [May 3, 2023, 12:41pm UTC](https://community.homey.app/t/app-pro-face-face-recognition-for-homey-updated/29058/215 "2023-05-03T12:41:03Z")

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Thank you for sharing, I actually found out now that it’s not issue of Face++ but in my case most probably Netatmo Doorbell - it do not included the Image tag upon trigger (tested using other app, not just Face++)

I wonder if that’s the case of @pcherkash or @Borkeons ?

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**Author:** ![pcherkash](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/pcherkash/32/38481_2.png) [@pcherkash](https://community.homey.app/u/pcherkash)\
**Post date:** [May 3, 2023, 1:00pm UTC](https://community.homey.app/t/app-pro-face-face-recognition-for-homey-updated/29058/216 "2023-05-03T13:00:47Z")

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@Sharkys I use the Ring app. The tag is working, if use automation with the telegram application, the actual photo comes.  
everything works when testing automation, but errors occur in real life.

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<div class="post-metadata">

**Author:** ![Sharkys](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/sharkys/32/54029_2.png) [@Sharkys](https://community.homey.app/u/Sharkys)\
**Post date:** [May 3, 2023, 1:02pm UTC](https://community.homey.app/t/app-pro-face-face-recognition-for-homey-updated/29058/217 "2023-05-03T13:02:45Z")

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Interesting, so my issue is also with the Netatmo Doorbell and I can confirm that the Test app image also works. Btw, Ring had some issues with Image tag as well…

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<div class="post-metadata">

**Author:** ![Arjan\_Van\_der\_Wulp](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/arjan_van_der_wulp/32/11946_2.png) [@Arjan\_Van\_der\_Wulp](https://community.homey.app/u/Arjan_Van_der_Wulp)\
**Post date:** [May 11, 2023, 1:33pm UTC](https://community.homey.app/t/app-pro-face-face-recognition-for-homey-updated/29058/219 "2023-05-11T13:33:43Z")

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Hi @Gruijter ,

I use the face++ app a long time now. The last time i noticed that the time it take to recognice my face is longer than before. Now most of the time it takes 17 seconde to recognice my face after initillazing the photo. When there is no recognicing it is done after three seconds.  
Do you have a clue what that c

 ![InCollage_20230511_152455120](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/d/1/d12f16971a2a338c40923fc1b5cd5881b945fc7a.jpeg)  
an be ?  
Is it my Homey (early 2018, Up to date) or is it something in the app ?  
I use this to open the garden door and wait for about 20 seconds is a little long.

I hope you can help me !

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<div class="post-metadata">

**Author:** ![Sharkys](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/sharkys/32/54029_2.png) [@Sharkys](https://community.homey.app/u/Sharkys)\
**Post date:** [June 14, 2023, 2:55pm UTC](https://community.homey.app/t/app-pro-face-face-recognition-for-homey-updated/29058/220 "2023-06-14T14:55:52Z")

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@Gruijter Robin are you still around please ? Re my problem with analyzing Doorbell picture, I found out actually that it seems other apps, like eg. Telegram, can transmit the picture but Face++ reports error.  
Any idea if that could be fixed please ?

I was hoping that recent fixes in firmware would address it but unfortunately it does not ;-(

Eg. this works for Telegram…

![obrazek](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/3/8/38a3b98d6094f90c272462634f988b4dcfdacb45.png)

But Face++ says :

![obrazek](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/2/2/22f9f5fb62e58fa68afee9af945d515a0dba66cd.png)

Diag \> aeff79c4-d3a5-4cf7-b6d6-21855d1cde00

I see [Telegram](https://github.com/spkesDE/com.spkes.telegramNotifications) process Images from spkesDE this way - not sure it helps :

```auto
export default class SendImage {
    constructor(app: TelegramNotifications, card: FlowCardAction) {
        card.registerRunListener((args) => {
            if (app.bot != null) {
                if (Utils.validateURL(args.url)) {
                    app.bot.telegram.sendPhoto(args.user.id, {filename: "", url: args.url},
                        {message_thread_id: args.user.topic})
                        .catch(app.error);
                } else {
                    app.error('ERR_INVALID_PROTOCOL: Protocol "http:" not supported. Expected "https:"')
                    throw new Error('ERR_INVALID_PROTOCOL: Protocol "http:" not supported. Expected "https:"')
                }
            } else {
                app.error('Failed to start bot. Token most likely wrong.')
                throw new Error('Failed to start bot. Token most likely wrong.')
            }
        });

```

Face++ API reports :

 ![obrazek](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/4/7/47a8a97e8e86b60b25edd7e31d6111dbd4381e7d.png)

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<div class="post-metadata">

**Author:** ![Gruijter](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/gruijter/32/1973_2.png) [@Gruijter](https://community.homey.app/u/Gruijter)\
**Post date:** [June 14, 2023, 4:21pm UTC](https://community.homey.app/t/app-pro-face-face-recognition-for-homey-updated/29058/221 "2023-06-14T16:21:31Z")

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And this is on HP2023 with latest experimental firmware?

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<div class="post-metadata">

**Author:** ![Sharkys](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/sharkys/32/54029_2.png) [@Sharkys](https://community.homey.app/u/Sharkys)\
**Post date:** [June 14, 2023, 4:33pm UTC](https://community.homey.app/t/app-pro-face-face-recognition-for-homey-updated/29058/222 "2023-06-14T16:33:58Z")

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Yep, 115

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<div class="post-metadata">

**Author:** ![Gruijter](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/gruijter/32/1973_2.png) [@Gruijter](https://community.homey.app/u/Gruijter)\
**Post date:** [June 14, 2023, 5:03pm UTC](https://community.homey.app/t/app-pro-face-face-recognition-for-homey-updated/29058/223 "2023-06-14T17:03:02Z")

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Mmh. Have to look further into that. I waited for the firmware fix, but that didnt solve it apparently.

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