# \[APP\]\[Pro\] Eufy Security

**URL:** <https://community.homey.app/t/app-pro-eufy-security/44921>\
**Category:** Apps\
**Tags:** app, official, security, camera, homey-pro\
**Created:** [March 19, 2021, 3:28pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921 "2021-03-19T15:28:48Z")\
**Posts on this page:** 1\
**Showing post:** 8841

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**Author:** ![late4marshmellow](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/late4marshmellow/32/163476_2.png) [@late4marshmellow](https://community.homey.app/u/late4marshmellow)\
**Post date:** [May 23, 2026, 8:22pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/8841 "2026-05-23T20:22:58Z")

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Is your doorbell connected to homebase 2?

if so, It might be related to a update eufy just rolled out because i have the exact same issue. And before that my quickreplies did not work.

This is the the last reply from eufy that fixed my quick replies

> Dear Customer,
> 
> I completely understand how frustrating it can be when your device wakes frequently and quick replies aren’t saving properly, and I truly appreciate your patience while we work to resolve this.
> 
> The root of this issue is that the new app version (6.0.3.0) sent instructions intended for newer Homebase versions, which caused your current device to wake more often than usual. This has affected battery usage and quick reply functionality.
> 
> To help narrow this down and restore normal operation, we have pushed \*\*version 3418\*\* to your Homebase. Once you upgrade to this version, it should resolve the frequent wake-ups and allow quick replies to function correctly.
> 
> Please try updating and let us know how your device is performing afterward. I’ll continue to monitor this personally to ensure everything is running smoothly.

Oh and to save you from the work of fixing all your flows after remove use this script if you’re on pre Homey Pro 23

> [@\[HOW-TO\]\[Pro\]\[Cloud\] - Tool to FIX (advanced) flows after removing and re-adding devices](https://community.homey.app/t/how-to-pro-cloud-tool-to-fix-advanced-flows-after-removing-and-re-adding-devices/65018):
>
> information_source Also available as app: [[APP][Pro]Flow Converter](https://community.homey.app/t/app-pro-flow-converter/154906)rotating_lightwarning Use at own risk! warning rotating_light If you have a broken device which you want to replace or you have to fix flows for your device I made a script which can help with this. Instructions: Device ID you would like to update - - Go to the Homey web app - Devices - Right click on the device to show context menu - Hold down Alt / option key on keyboard - Select “Copy ID”. Write d…

Pro 23 onwards you can use Flow Converter app, link found on top of that post.

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