# \[APP\]\[Pro\] Eufy Security

**URL:** <https://community.homey.app/t/app-pro-eufy-security/44921>\
**Category:** Apps\
**Tags:** app, official, security, camera, homey-pro\
**Created:** [March 19, 2021, 3:28pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921 "2021-03-19T15:28:48Z")\
**Posts on this page:** 1\
**Showing post:** 2210

<div class="post-metadata">

**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [February 24, 2022, 9:05am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/2210 "2022-02-24T09:05:30Z")

</div>

@KoenvdL  
Please keep this thread in English or use the [Dutch subtopic](https://community.homey.app/t/app-pro-eufy-security-nl/60540)

Couple of things to check

1. Please check if the Homebase is in the same network as your Homey

2. Try to reset the data of the Homebase. You can do this in the device settings of the Homebase in Homey

3. Make sure the IP adress is a local IP

---

_[View the full topic](https://community.homey.app/t/app-pro-eufy-security/44921)._