# \[APP\]\[Pro\] Eufy Security **URL:** \ **Category:** Apps\ **Tags:** app, official, security, camera, homey-pro\ **Created:** [March 19, 2021, 3:28pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921 "2021-03-19T15:28:48Z")\ **Posts on this page:** 20\ **Page:** 96
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [January 21, 2022, 5:37pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/1914 "2022-01-21T17:37:32Z")
If you already paired it should not @FERRY_Dekker But you can send me a report then I check ---
**Author:** ![FERRY\_Dekker](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/ferry_dekker/32/38770_2.png) [@FERRY\_Dekker](https://community.homey.app/u/FERRY_Dekker)\ **Post date:** [January 21, 2022, 5:42pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/1915 "2022-01-21T17:42:56Z")
Done thnx ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [January 21, 2022, 6:33pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/1916 "2022-01-21T18:33:05Z")
## New app update (live: [2.26.10](https://homey.app/nl-nl/app/com.eufylife.security/Eufy-Security/)): > **Changelog:** > **1.** FIX: timing issue in app start sequence @FERRY_Dekker @DomotiFrank You had a issue with the startup sequence of the app. This should fix it again šŸ™‚ ---
**Author:** ![DomotiFrank](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/domotifrank/32/17313_2.png) [@DomotiFrank](https://community.homey.app/u/DomotiFrank)\ **Post date:** [January 21, 2022, 7:25pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/1917 "2022-01-21T19:25:29Z")
Top bedankt. Het werkt weer. ---
**Author:** ![trietsch](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/trietsch/32/50507_2.png) [@trietsch](https://community.homey.app/u/trietsch)\ **Post date:** [January 21, 2022, 8:22pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/1918 "2022-01-21T20:22:43Z")
@martijnpoppen unfortunately creating another account didnā€™t work. The wrong device is still snoozed. New diagnostics report: e4205cda-3b87-4ca5-aad2-494c3b377fc7 What was strange btw, was that the first account I created only had the role Guest, while the second one I created (which I just tested), had Admin as role. Both were able to set snooze for a Eufy device. Which is weirdā€¦ because as a Guest, you cannot do that in the app itself. Leads me thinking about whether Eufy has their security straightā€¦ šŸ˜° ---
**Author:** ![FERRY\_Dekker](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/ferry_dekker/32/38770_2.png) [@FERRY\_Dekker](https://community.homey.app/u/FERRY_Dekker)\ **Post date:** [January 21, 2022, 9:08pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/1919 "2022-01-21T21:08:59Z")
Thnx Martin het lijkt weer te werken ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [January 21, 2022, 10:33pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/1920 "2022-01-21T22:33:29Z")
@trietsch Iā€™ll DM you šŸ™‚ ---
**Author:** ![dene30](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/dene30/32/34977_2.png) [@dene30](https://community.homey.app/u/dene30)\ **Post date:** [January 21, 2022, 11:28pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/1921 "2022-01-21T23:28:32Z")
Martijn, I couldnā€™t find if the question has been asked before. Would it be possible to control PTZ via the app? ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [January 22, 2022, 7:47am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/1922 "2022-01-22T07:47:25Z")
Hi @dene30 Yes/No. I know there are some P2P commands I can send. But the problem is thereā€™s no feedback from the device. So youā€™ll never know what state it is in. I can take a look at the possibility though šŸ™‚ ---
**Author:** ![Roger\_Gorissen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/roger_gorissen/32/9534_2.png) [@Roger\_Gorissen](https://community.homey.app/u/Roger_Gorissen)\ **Post date:** [January 22, 2022, 9:37am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/1923 "2022-01-22T09:37:06Z")
Martijn, in my Homey timeline your message appears about the new way the Eufy 4.0.0 app handles new devices etc. You give the following link for more info: ā€œ[https://tinyurl.com/eufy-homeyā€](https://tinyurl.com/eufy-homey%E2%80%9D) Typing that link in my browser (Safari on a Iphone, without the quotes) it doesnā€™t show additional info. Can you please check this. How can I check if my Eufyapp on my Apple device uses the new 4.0.0 method? ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [January 22, 2022, 9:39am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/1924 "2022-01-22T09:39:41Z")
Hey @Roger_Gorissen Please try to keep this conversation in english. You can check in the Apple app store which app version you are on. I would suggest if youā€™re not on 4.0.0 to disable auto updates. For now For the URL. When you input that in your URL bar youā€™ll get the FAQ. I put the latest status there. If theres are questions people can ask Them here to keep everything centralised ---
**Author:** ![Roger\_Gorissen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/roger_gorissen/32/9534_2.png) [@Roger\_Gorissen](https://community.homey.app/u/Roger_Gorissen)\ **Post date:** [January 22, 2022, 9:40am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/1925 "2022-01-22T09:40:50Z")
Oops, my mistake. I will adjust my message. The problem is that when I enter the URL in the URL bar I donā€™t get the FAQ page. Thatā€™s why I gave you the feedback. Tick the link in my message on a Apple device and you come to a page about some general info of Tiny URL. Oh BTW: I really do understand how URLā€™s work šŸ¤ØšŸ˜‰. App version of the Eufy app is V3.5.2\_851 and no message about a new version. ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [January 22, 2022, 9:51am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/1926 "2022-01-22T09:51:03Z")
@Roger_Gorissen When I click your link I do get the tiny-url with quotes `"` when I remove that it works šŸ˜› ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [January 22, 2022, 9:52am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/1927 "2022-01-22T09:52:01Z")
## New app update (test: [2.26.12](https://homey.app/nl-nl/app/com.eufylife.security/Eufy-Security/test)): > **Changelog:** > **1.** FIX: wrong device channel when setting snooze mode @trietsch Can you click the above link and install the test version? It will contain the fix for the snoozemode ---
**Author:** ![Roger\_Gorissen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/roger_gorissen/32/9534_2.png) [@Roger\_Gorissen](https://community.homey.app/u/Roger_Gorissen)\ **Post date:** [January 22, 2022, 9:53am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/1928 "2022-01-22T09:53:20Z")
I entered the quotes to show what I get when I enter the URL that appears in the Homey timeline. Using the URL without quotes on this forum, the link changes to the one you mean, to the FAQ. Strange. I thought with 4.0.0 you meant some underlying technology Eufy uses, but itā€™s just the version of the IOS Eufy app šŸ˜‰. I think way too far. ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [January 22, 2022, 9:54am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/1929 "2022-01-22T09:54:13Z")
Really strange. I canā€™t reproduce it šŸ˜• for me it just link to the proper page ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [January 22, 2022, 10:03am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/1930 "2022-01-22T10:03:38Z")
> [@Roger\_Gorissen](#): > > I thought with 4.0.0 you meant some underlying technology Eufy uses, but itā€™s just the version of the IOS Eufy app šŸ˜‰. I think way too far. Luckily not. For now I really hope they update the android app soon. Because decompiling a IOS app is really hard. But maybe we have a IOS guru in this forum šŸ˜› ---
**Author:** ![Roger\_Gorissen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/roger_gorissen/32/9534_2.png) [@Roger\_Gorissen](https://community.homey.app/u/Roger_Gorissen)\ **Post date:** [January 22, 2022, 10:05am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/1931 "2022-01-22T10:05:07Z")
Entering the URL in Chrome on my Iphone and I get the proper page. Using Safari I get the general Tiny URL info page. I canā€™t explain this. Problem solved, partially. ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [January 22, 2022, 10:06am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/1932 "2022-01-22T10:06:09Z")
So strangeā€¦ ā˜¹ I thought lets take tiny-url so itā€™s not a long community url. But seems like that was not the best idea šŸ˜… ---
**Author:** ![Roger\_Gorissen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/roger_gorissen/32/9534_2.png) [@Roger\_Gorissen](https://community.homey.app/u/Roger_Gorissen)\ **Post date:** [January 22, 2022, 10:08am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/1933 "2022-01-22T10:08:01Z")
What did Eufy change in the 4.0.0 IOS app, or what goes wrong when using that version? For now you donā€™t exactly now what Eufy changed, I believe, reading your reply. [Previous page](https://community.homey.app/t/app-pro-eufy-security/44921.md?page=95) [Next page](https://community.homey.app/t/app-pro-eufy-security/44921.md?page=97)