# \[APP\]\[Pro\] Eufy Security

**URL:** <https://community.homey.app/t/app-pro-eufy-security/44921>\
**Category:** Apps\
**Tags:** app, official, security, camera, homey-pro\
**Created:** [March 19, 2021, 3:28pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921 "2021-03-19T15:28:48Z")\
**Posts on this page:** 20\
**Page:** 94

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**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [January 15, 2022, 11:27am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/1874 "2022-01-15T11:27:51Z")

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Hey @uNiiek  
Checked your report  
I do see the login request but it seems you’re blocked by Eufy due too many tries. (Block can take up to 12 hours)

I would suggest to create a new extra account and try again.

For the settings page. I think I know whats going wrong so Will fix that tomorrow as I dont have my computer around right know.

So better to use the new login via the device pairing

The settings page is more or less a fallback

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**Author:** ![Sharkys](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/sharkys/32/54029_2.png) [@Sharkys](https://community.homey.app/u/Sharkys)\
**Post date:** [January 15, 2022, 4:06pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/1875 "2022-01-15T16:06:59Z")

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Hi Martijn, whenever you get available capacity for it, would be great (no ETA I know I just hope it’s on the list - now it can take even year, as I switched lights already off 😉 )

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**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [January 15, 2022, 4:47pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/1876 "2022-01-15T16:47:17Z")

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@Sharkys  
Probably a update next week 😉

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<div class="post-metadata">

**Author:** ![uNiiek](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/uniiek/32/92_2.png) [@uNiiek](https://community.homey.app/u/uNiiek)\
**Post date:** [January 15, 2022, 9:39pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/1877 "2022-01-15T21:39:34Z")

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Hey Martijn,

Thanks for your comment. I don’t think my 2nd account is/was blocked at Eefy since I could ‘just’ log in with that account in the Eufy app. What I did notice when I was logged in with this 2nd account is that it had not yet been invited for family/guests and therefore did not have access to my devices. Perhaps this could be the problem?

Anyway, it’s resolved for me now. Thanks for thinking along!

Regards,  
Niek

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**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [January 15, 2022, 10:00pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/1878 "2022-01-15T22:00:38Z")

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Hey Niek,  
Ah that makes sense.  
The logs only say unauthorized like 100 times 😅

Good that it’s resolved now.!

If you need any info I would suggest to check the [FAQ](https://community.homey.app/t/app-pro-eufy-security/44921/4)

Have a nice weekend 😃

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<div class="post-metadata">

**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [January 16, 2022, 1:49pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/1879 "2022-01-16T13:49:08Z")

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## New app update (test: [2.26.3](https://homey.app/nl-nl/app/com.eufylife.security/Eufy-Security/test)):

> **Changelog:**  
> **1.** ADD: IR Auto/Off to all cameras

> [@martijnpoppen](#):
>
> Probably a update next week

@Sharkys Update ready 😛

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<div class="post-metadata">

**Author:** ![Sharkys](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/sharkys/32/54029_2.png) [@Sharkys](https://community.homey.app/u/Sharkys)\
**Post date:** [January 16, 2022, 2:07pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/1880 "2022-01-16T14:07:39Z")

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> [@martijnpoppen](#):
>
> @Sharkys Update ready

You are crazy ! 😉 Will be testing tonight, thank you so much !

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**Author:** ![Slindberget](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/slindberget/32/48623_2.png) [@Slindberget](https://community.homey.app/u/Slindberget)\
**Post date:** [January 16, 2022, 2:49pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/1881 "2022-01-16T14:49:06Z")

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Eufy doesn’t seem to relay any motion detection to homey anymore. The motion detection is registered in the eufy app, but they are not shown in the homey app and any flows I try to automate based on motion from either cameras or sensors do not work.

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<div class="post-metadata">

**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [January 16, 2022, 2:52pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/1882 "2022-01-16T14:52:22Z")

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Hey @Slindberget  
Make sure to have your push notifications enabled from the official Eufy app. The Homey app relies on that.

Couple of things to check:

- Check per camera if notifications are on and use the `include thumbnail` settings
- Check per security mode if the push notifications for your camera are enabled (see image)  
 ![image](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/c/9/c928a241729ed09ec99cc77220861bd2d2e7a3d3.jpeg) ![image](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/d/b/dbf63c6f8fac50fa0e223b5e9deef71f19e1264b.jpeg)

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<div class="post-metadata">

**Author:** ![Slindberget](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/slindberget/32/48623_2.png) [@Slindberget](https://community.homey.app/u/Slindberget)\
**Post date:** [January 16, 2022, 2:59pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/1883 "2022-01-16T14:59:14Z")

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Thank you for the quick response. The support here is amazing. I guess I’ll just have to mount another brand of motion sensor for my flows, as I don’t want to get a push notification every time the sensor triggers.

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<div class="post-metadata">

**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [January 16, 2022, 3:01pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/1884 "2022-01-16T15:01:31Z")

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@Slindberget Haha thanks

there’s a “solution” for that. Check [FAQ](https://community.homey.app/t/app-pro-eufy-security/44921/4) Q2

I’m investigating other options to get notifications without the need for push notifications. But not there yet 🙂

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<div class="post-metadata">

**Author:** ![Sharkys](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/sharkys/32/54029_2.png) [@Sharkys](https://community.homey.app/u/Sharkys)\
**Post date:** [January 16, 2022, 3:55pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/1885 "2022-01-16T15:55:48Z")

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> [@martijnpoppen](#):
>
> **1.** ADD: IR Auto/Off to all cameras

@martijnpoppen thank you once more, I just tested but seems has no effect, not sure if it’s needed to re-add device?  
Tested on/off via flows, checked in the app - switch didn’t change, also confirmed on recording - no change

Diag code : 319e8186-9416-47a4-b8ad-961c4ee3b312

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<div class="post-metadata">

**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [January 16, 2022, 4:00pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/1886 "2022-01-16T16:00:22Z")

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@Sharkys no need to re-add the device.  
I was hoping the these cameras were using the same commands.  
So have to check what I need to do.

Did you refresh the Eufy app before you checked? Because the settings page is not updated automatically.

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<div class="post-metadata">

**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [January 16, 2022, 4:46pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/1887 "2022-01-16T16:46:12Z")

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## New app update (live: [2.26.4](https://homey.app/nl-nl/app/com.eufylife.security/Eufy-Security/)):

> **Changelog:**  
> **1.** HOTFIX: fix stream flowcard

* * *

## New app update (test: [2.26.5](https://homey.app/nl-nl/app/com.eufylife.security/Eufy-Security/test)):

_Previous update overwritten due to Hotfix_

> **Changelog:**  
> **1.** ADD: IR Auto/Off to all cameras

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<div class="post-metadata">

**Author:** ![Sharkys](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/sharkys/32/54029_2.png) [@Sharkys](https://community.homey.app/u/Sharkys)\
**Post date:** [January 16, 2022, 4:52pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/1888 "2022-01-16T16:52:20Z")

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> [@martijnpoppen](#):
>
> Did you refresh the Eufy app before you checked?

I even force close it + verified on the stream as well ☹

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<div class="post-metadata">

**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [January 16, 2022, 5:03pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/1889 "2022-01-16T17:03:29Z")

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Ok then I need some data 😛  
Will DM you.

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<div class="post-metadata">

**Author:** ![Sharkys](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/sharkys/32/54029_2.png) [@Sharkys](https://community.homey.app/u/Sharkys)\
**Post date:** [January 16, 2022, 7:09pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/1890 "2022-01-16T19:09:02Z")

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So good news, it was actually working already, so thank you and others - please enjoy !

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<div class="post-metadata">

**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [January 16, 2022, 7:12pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/1891 "2022-01-16T19:12:18Z")

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Thanks @Sharkys  
Published the app to Athom.  
Once they reviewed it it will go Live

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<div class="post-metadata">

**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [January 16, 2022, 7:32pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/1892 "2022-01-16T19:32:41Z")

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## New app update (test: [2.26.6](https://homey.app/nl-nl/app/com.eufylife.security/Eufy-Security/test)):

> **Changelog:**  
> **1.** ADD: IR Auto/Off to all cameras  
> **2.** Update readme/app page

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<div class="post-metadata">

**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [January 17, 2022, 12:38pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/1893 "2022-01-17T12:38:20Z")

</div>

## New app update (live: [2.26.6](https://homey.app/nl-nl/app/com.eufylife.security/Eufy-Security/)):

> **Changelog:**  
> **1.** ADD: IR Auto/Off to all cameras  
> **2.** Update readme/app page

[Previous page](https://community.homey.app/t/app-pro-eufy-security/44921.md?page=93)

[Next page](https://community.homey.app/t/app-pro-eufy-security/44921.md?page=95)
