# \[APP\]\[Pro\] Eufy Security

**URL:** <https://community.homey.app/t/app-pro-eufy-security/44921>\
**Category:** Apps\
**Tags:** app, official, security, camera, homey-pro\
**Created:** [March 19, 2021, 3:28pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921 "2021-03-19T15:28:48Z")\
**Posts on this page:** 20\
**Page:** 79

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**Author:** ![PanagiotisManolis](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/panagiotismanolis/32/33950_2.png) [@PanagiotisManolis](https://community.homey.app/u/PanagiotisManolis)\
**Post date:** [November 3, 2021, 8:40pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/1574 "2021-11-03T20:40:20Z")

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Ur always welcome Martin.  
Eufy it seems they habe great produxts.

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**Author:** ![Maurits](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/maurits/32/8884_2.png) [@Maurits](https://community.homey.app/u/Maurits)\
**Post date:** [November 4, 2021, 8:22am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/1575 "2021-11-04T08:22:34Z")

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@martijnpoppen my doorbell keeps saying it is 17 degrees outside for a few weeks now.  
Doorbell presses are being processed correctly. Motion not that well.

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**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [November 4, 2021, 8:35am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/1576 "2021-11-04T08:35:27Z")

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@Maurits Yes correct see: [FAQ Q5](https://community.homey.app/t/app-pro-eufy-security/44921/4). Nothing I can do about that unfortunately ☹  
Also it’s battery temperature instead of the outside temperature

Whats the issue with motion?

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**Author:** ![Yoann\_Guillo](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/yoann_guillo/32/22235_2.png) [@Yoann\_Guillo](https://community.homey.app/u/Yoann_Guillo)\
**Post date:** [November 5, 2021, 8:31am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/1577 "2021-11-05T08:31:10Z")

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Hello, I’ve got a Floodlight Camera 2K too but Serial Number start with T8422N, I see it in the app settings but when I try to add selecting “Smart Floodlight with Camera” nothing shows up.

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**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [November 5, 2021, 8:34am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/1578 "2021-11-05T08:34:41Z")

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Hey @Yoann_Guillo !  
I’ll double check the validation for that one! 🙂

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**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [November 5, 2021, 8:41am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/1579 "2021-11-05T08:41:30Z")

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## New app update (live: [2.13.4](https://homey.app/nl-nl/app/com.eufylife.security/Eufy-Security/)):

* * *

**Changes:**

> - FIX: Floodlight camera add T8422 to pairing

@Yoann_Guillo added! 🙂  
When you click the link above you can re-install the app and try it out

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**Author:** ![Yoann\_Guillo](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/yoann_guillo/32/22235_2.png) [@Yoann\_Guillo](https://community.homey.app/u/Yoann_Guillo)\
**Post date:** [November 5, 2021, 8:59am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/1580 "2021-11-05T08:59:04Z")

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> [@martijnpoppen](#):
>
> When you click the link above you can re-install the app and try it out

Thanks a lot for your quick response ! That work fine !

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**Author:** ![Tiwas](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/tiwas/32/10066_2.png) [@Tiwas](https://community.homey.app/u/Tiwas)\
**Post date:** [November 5, 2021, 12:00pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/1581 "2021-11-05T12:00:21Z")

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Ok, so now I think I actually have a bug here.

I first installed one camera (1080p/2k indoor) and things worked fine in flows. I then installed the second camera of the same type, and it times out. No commands will go through, and I get an error about it timing out after 3000s.

Is this a known problem, or would you like to see my logs?

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**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [November 5, 2021, 12:13pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/1582 "2021-11-05T12:13:49Z")

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Hey @Tiwas ,  
Can you check in the app settings if the new camera has internal IP?  
Eufy made a change to that so Homey tries to figure out the IP itself but it might be that is doesn’t always work 😉

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<div class="post-metadata">

**Author:** ![Tiwas](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/tiwas/32/10066_2.png) [@Tiwas](https://community.homey.app/u/Tiwas)\
**Post date:** [November 5, 2021, 12:40pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/1583 "2021-11-05T12:40:19Z")

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Ok, thanks. The second camera had an external IP. Switching to the local IP seems to have fixed the problem. Maybe alert on IPs in the wrong subnet? Would that be possible?

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**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [November 5, 2021, 4:41pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/1584 "2021-11-05T16:41:08Z")

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Yeah Will check that!

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**Author:** ![gubbfett](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/gubbfett/32/34126_2.png) [@gubbfett](https://community.homey.app/u/gubbfett)\
**Post date:** [November 11, 2021, 2:03pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/1585 "2021-11-11T14:03:21Z")

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Hi! Trying to get my head around what camera i should get. I want it to react on humans, not all motions. I know that the Eufy have people and face recognition, but can i benefit from this using the Homey app? Use case: i want it to turn on lights if a human is detected, not if a pet (or other) is detected.

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**Author:** ![PitMack](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/pitmack/32/35151_2.png) [@PitMack](https://community.homey.app/u/PitMack)\
**Post date:** [November 14, 2021, 10:17am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/1586 "2021-11-14T10:17:45Z")

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Becareful as current issue is not been resolved for a week faulty firmware.

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**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [November 14, 2021, 10:44am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/1587 "2021-11-14T10:44:02Z")

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Hey @gubbfett  
Any camera of Eufy you can connect to Homey.  
All cameras have motion and person detection

The Homey app has specific flowcards for Person or Motion detecction

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<div class="post-metadata">

**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [November 14, 2021, 10:44am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/1588 "2021-11-14T10:44:27Z")

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@PitMack what issue do you mean?

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<div class="post-metadata">

**Author:** ![PitMack](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/pitmack/32/35151_2.png) [@PitMack](https://community.homey.app/u/PitMack)\
**Post date:** [November 14, 2021, 12:11pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/1589 "2021-11-14T12:11:19Z")

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Sorry I thought this was a Eufy forum, there’s a bug in motion detection been since last week. No cameras recording at all since firmware upgrade. Cameras only work as sentry to look and see.

Someone’s totally stuffed there firmware upgrade.

> **[Motion detection stopped working after latest firmware update](https://communitysecurity.eufylife.com/t/motion-detection-stopped-working-after-latest-firmware-update/1754984/73)**
>
> Today majority my cameras went off line, and the firmeware was rolled back. Homebase 2.1.8.5h… Is same issue happening on home base 1? Cameras Eufycam 1.0.98-20210826 released 2021-09-29 So it rolled back from last weeks. Eufycam 2C Pro Same ...

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<div class="post-metadata">

**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [November 14, 2021, 1:46pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/1590 "2021-11-14T13:46:19Z")

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Ah check. At least thanks for sharing as the Homey Eufy app completely relies on the Eufy firmware. 🙂

In the last year there were more vreaking updates from Eufy ☹

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<div class="post-metadata">

**Author:** ![gubbfett](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/gubbfett/32/34126_2.png) [@gubbfett](https://community.homey.app/u/gubbfett)\
**Post date:** [November 15, 2021, 1:52pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/1591 "2021-11-15T13:52:24Z")

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That’s awesome! EuFy it is!

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<div class="post-metadata">

**Author:** ![Frank\_van\_de\_Schuur](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/frank_van_de_schuur/32/35882_2.png) [@Frank\_van\_de\_Schuur](https://community.homey.app/u/Frank_van_de_Schuur)\
**Post date:** [November 17, 2021, 8:47pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/1592 "2021-11-17T20:47:39Z")

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Question: Does this app also work with the Eufy without a hub?

> **[Draadloze video Deurbel met Chime | Eufy](https://www.robbshop.nl/eufy-video-deurbel-met-chime)**
>
> Eufy Deurbel kopen? ✔️ De beste draadloze slimme deurbel van 2021✔️ Geen homebase nodig✔️ op werkdagen voor 12:00 besteld, vanavond nog in huis!

I ask this because when configuring the App it needs an IP adress fo the HUB. It automatically fill it with my Internet IP adres (so not my LAN IP). Then when I replace that with the IP adress of the Eufy cam then it continues without problems. BUT… I cannot add any devices…

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<div class="post-metadata">

**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [November 17, 2021, 9:05pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/1593 "2021-11-17T21:05:59Z")

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Hey @Frank_van_de_Schuur ,  
Yes it works for the wired video doorbell.  
Can you share a diagnostic report with me?  
I’ll check if everything is set-up correctly.

You can do that via:

> More → apps → Eufy Security → settings wheel right top → send diagnostic report

[Previous page](https://community.homey.app/t/app-pro-eufy-security/44921.md?page=78)

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