# \[APP\]\[Pro\] Eufy Security

**URL:** <https://community.homey.app/t/app-pro-eufy-security/44921>\
**Category:** Apps\
**Tags:** app, official, security, camera, homey-pro\
**Created:** [March 19, 2021, 3:28pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921 "2021-03-19T15:28:48Z")\
**Posts on this page:** 20\
**Page:** 76

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**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [October 12, 2021, 8:45am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/1514 "2021-10-12T08:45:06Z")

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Hey!  
Yeah full effect is like a ‘faster’ way of notifications. So you first get a text then you get a image.

For Homey i tried to limit that to 1. But for the flood cam it seems that it’s not always sending that second message.

I prefer the `include thumbnail` variant 😉

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**Author:** ![Chris\_nl](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/chris_nl/32/27194_2.png) [@Chris\_nl](https://community.homey.app/u/Chris_nl)\
**Post date:** [October 12, 2021, 11:34am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/1515 "2021-10-12T11:34:00Z")

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Cool, will test it out when it stops raining 👍

Built several test flows, they all seem to work if i check it in the Eufy app 👍

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**Author:** ![KristapsM](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/kristapsm/32/45684_2.png) [@KristapsM](https://community.homey.app/u/KristapsM)\
**Post date:** [October 12, 2021, 2:11pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/1516 "2021-10-12T14:11:21Z")

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You know, I always get 2 notifications, regardless if I choose “full effect” or “include thumbnail”. See screenshot:

 ![Screenshot_20211012-160815_One UI Home](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/8/1/81b273ac112b97accdd8045b817c5d8d56507a6d.jpeg)

Eufy app sends 2 notifications as well. Both includes text and picture…

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**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [October 12, 2021, 2:14pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/1517 "2021-10-12T14:14:42Z")

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@KristapsM yep makes so much sens 😅  
This is due to the fix. Which broke the other notification

Will fix!

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**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [October 13, 2021, 6:56am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/1518 "2021-10-13T06:56:27Z")

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## New app update (live: [2.13.1](https://homey.app/nl-nl/app/com.eufylife.security/Eufy-Security)):

* * *

**Changes:**

> - FIX: full effect mode for Floodlight cam

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<div class="post-metadata">

**Author:** ![JoukeStroo](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/joukestroo/32/34037_2.png) [@JoukeStroo](https://community.homey.app/u/JoukeStroo)\
**Post date:** [October 13, 2021, 8:40am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/1519 "2021-10-13T08:40:28Z")

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I’m having trouble with the motion detection triggers on my doorbel. The doorbel press comes through and also a picture of the event, but all motion triggers do not register and do not trip a flow if used as a trigger.

 ![Deurbel](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/9/a/9aceb10e600a516483e384ed2199be73f640d928.jpeg)

What could be the problem?

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<div class="post-metadata">

**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [October 13, 2021, 8:51am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/1520 "2021-10-13T08:51:49Z")

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Hey @JoukeStroo

Probably because in the selected security mode you disabled the notifications.  
Homey cannot work without the notifications. (it more a less a extra phone in your account)

So if you want Homey to be able to detect the motion or persons enable notifications when in Home mode.

Also check: [FAQ Q1](https://community.homey.app/t/app-pro-eufy-security/44921/4)

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<div class="post-metadata">

**Author:** ![JoukeStroo](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/joukestroo/32/34037_2.png) [@JoukeStroo](https://community.homey.app/u/JoukeStroo)\
**Post date:** [October 13, 2021, 9:14am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/1521 "2021-10-13T09:14:53Z")

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Whow, sometimes it’s that easy despite of reading the FAQ’s…

Thanks for your quick response, it works now…

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<div class="post-metadata">

**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [October 13, 2021, 6:33pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/1522 "2021-10-13T18:33:51Z")

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## New app update (live: [2.13.2](https://homey.app/nl-nl/app/com.eufylife.security/Eufy-Security/)):

* * *

**Changes:**

> - FIX: snooze card title for Homey app was not properly set

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<div class="post-metadata">

**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [October 17, 2021, 12:44pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/1523 "2021-10-17T12:44:15Z")

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## New app update (live: [2.13.3](https://homey.app/nl-nl/app/com.eufylife.security/Eufy-Security/)):

* * *

**Changes:**

> - ADD: sound alarm option to stand alone cameras

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<div class="post-metadata">

**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [October 20, 2021, 2:53pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/1524 "2021-10-20T14:53:10Z")

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🎉 YES!  
Eufy Security made it to the Top 5 of Security! 😃

![image](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/d/7/d7dca9881c20ea439e27da2975f675c2b5b35fbb.png)

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<div class="post-metadata">

**Author:** ![MrBlue](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/mrblue/32/5446_2.png) [@MrBlue](https://community.homey.app/u/MrBlue)\
**Post date:** [October 20, 2021, 3:30pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/1525 "2021-10-20T15:30:53Z")

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Congrats @martijnpoppen !  
Well deserved!

IMHO a #2 spot should be really feasible.  
(Hard to beat Heimdall in Security, right? 😉)

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<div class="post-metadata">

**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [October 20, 2021, 3:31pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/1526 "2021-10-20T15:31:37Z")

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@MrBlue Yeah 2nd place is the goal. Heimdall is impossible to beat 😛

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**Author:** ![Jeroen\_W](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jeroen_w/32/9803_2.png) [@Jeroen\_W](https://community.homey.app/u/Jeroen_W)\
**Post date:** [October 20, 2021, 6:17pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/1527 "2021-10-20T18:17:38Z")

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Hi Martijn,

I’ve added the 2k indoor cam and tested the crying detection with a youtube video.  
In the Eufy app i’m getting the message crying detected, but in Homey the crying status isn’t updated ☹ , also setting the alarm to Home or any other receiving a time out message.

Could you help?

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<div class="post-metadata">

**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [October 20, 2021, 6:39pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/1528 "2021-10-20T18:39:07Z")

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Hey @Jeroen_W ,  
That’s strange.

So couple of things you can check:

- Is the IP of the indoor cam correct. Like a local IP address something like 192.168. etc  
The app tries to find your camera locally but it should be in the same network as your Homey. You can check that in the configure app. (app settings)

- About the crying detection. Make sure you have the notifcations enabled in your Security mode. Like this:  

You can also send me a diagnostic report if you want, Then I’ll have a look if something is wrong.

> More - apps - Eufy Security - Settings wheel right top - send diagnostic report

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<div class="post-metadata">

**Author:** ![Jeroen\_W](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jeroen_w/32/9803_2.png) [@Jeroen\_W](https://community.homey.app/u/Jeroen_W)\
**Post date:** [October 20, 2021, 7:29pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/1529 "2021-10-20T19:29:22Z")

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Hi Martijn,

It was showing my outside IP, but when i check my router it had a local IP. But i can ping it 😅  
Did a reboot of the device and now it’s working 🙂

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<div class="post-metadata">

**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [October 20, 2021, 9:16pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/1530 "2021-10-20T21:16:52Z")

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Hey @Jeroen_W  
Nice you got it working.  
To switch Security modes you need a local IP. So I would suggest take the IP from the router and put that in the app settings

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<div class="post-metadata">

**Author:** ![Jeroen\_W](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jeroen_w/32/9803_2.png) [@Jeroen\_W](https://community.homey.app/u/Jeroen_W)\
**Post date:** [October 21, 2021, 12:32pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/1531 "2021-10-21T12:32:21Z")

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Yes, i’ve did that. Thanks 🙂

The only strange thing i’ve noticed is that the crying detection isn’t visible in homey unless there is also movement.  
When i played the crying sound on youtube, without beeing in the view of the camera Eufy sends me a messages but homey doesn’t.  
When i’m in the view of the camera and move a bit i get the message on Eufy and homey.

Is this by design? Or something wrong on my end?

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<div class="post-metadata">

**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [October 21, 2021, 12:34pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/1532 "2021-10-21T12:34:04Z")

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@Jeroen_W Strange, can you send a diagnostic report?

> More - apps - Eufy Security - Settings wheel right top - send diagnostic report

Then i’ll double check that 🙂

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<div class="post-metadata">

**Author:** ![Jeroen\_W](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jeroen_w/32/9803_2.png) [@Jeroen\_W](https://community.homey.app/u/Jeroen_W)\
**Post date:** [October 21, 2021, 12:43pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/1533 "2021-10-21T12:43:10Z")

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Created the report.

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