# \[APP\]\[Pro\] Eufy Security **URL:** \ **Category:** Apps\ **Tags:** app, official, security, camera, homey-pro\ **Created:** [March 19, 2021, 3:28pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921 "2021-03-19T15:28:48Z")\ **Posts on this page:** 20\ **Page:** 72
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [September 13, 2021, 8:33am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/1432 "2021-09-13T08:33:32Z")
Hey @Marco > [@Marco](#): > > If i put some text within the flow card like: “Er is iemand aan de deur” the notification will hit my iPhone aswell. Weird behavior imo. This is Homey behavior which I cannot change ☹ > [@Marco](#): > > What could be my issue? (probably a configuration fault on my part). Check if you have notification enabled to your phone from the official Eufy app. Also check the notification settings in the security mode settings: ![image](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/8/3/83592145e7247f7af42c55796440dddc1fecde63.png) ![image](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/1/7/174cc532e9bc3eb79abb6204ce8b5e1acf2d8c88.png) ---
**Author:** ![Wout-1976](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/wout-1976/32/175413_2.png) [@Wout-1976](https://community.homey.app/u/Wout-1976)\ **Post date:** [September 15, 2021, 5:46pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/1433 "2021-09-15T17:46:34Z")
Using Eufy doorcam for almost a year. But it has some issues. When i am at home the camera is loading very fast. But outdoors it says beveiligd videokanaal maken. It takes mostly almost 50 seconds before there is someone to see. And the postman is not waiting that long. 😉 Anyone knows a solution? ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [September 15, 2021, 6:30pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/1434 "2021-09-15T18:30:57Z")
@Wout-1976 I saw this problem more often. Also on the Eufy facebook groups people are talking about this. I think this is a problem with Eufy’s servers. You might want to contact their support to see if they have a solution for this issue. There are 2 ways the official eufy app connects the stream: - Local p2p (if you’re in the same network) - Cloud p2p (when local p2p fails to connect). * * * Homey makes use of the first one in this case 😉 That why sometimes the notifications are quicker on Homey then on your phone ---
**Author:** ![TheDude](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/thedude/32/9428_2.png) [@TheDude](https://community.homey.app/u/TheDude)\ **Post date:** [September 19, 2021, 8:09am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/1435 "2021-09-19T08:09:00Z")
Hi Martijn, just to get back on my question regarding adding triggers to the motion detection of an Eufy cam. I just see that under Automation in the Eufy app the Homebase can trigger the motion detection towards the Eufy cam as well, by two options, ‘sound the alarm’ or ‘Go into alarm delay’. Can any of these triggers be made by a Homey command? Or will this automation work only in their own Eufy environment? It would be nice if a Homey motion detection would trigger ‘sound the alarm’ virtually and that would turn on the cameras to recording the event. ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [September 19, 2021, 9:02am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/1436 "2021-09-19T09:02:05Z")
Hey @TheDude , Yes Is know these options. The issue is that we cannot intercept that event/command. So from Homey it’s not possible to force send it. The whole automation part is a spearate thing in Eufy ---
**Author:** ![TheDude](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/thedude/32/9428_2.png) [@TheDude](https://community.homey.app/u/TheDude)\ **Post date:** [September 19, 2021, 1:17pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/1437 "2021-09-19T13:17:04Z")
Thanks for your feedback Martijn. ---
**Author:** ![mwagenmakers](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/mwagenmakers/32/34151_2.png) [@mwagenmakers](https://community.homey.app/u/mwagenmakers)\ **Post date:** [September 20, 2021, 10:12pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/1438 "2021-09-20T22:12:32Z")
Hello @martijnpoppen , are you planning to make the functionality available for the new Homey beta app? I’m new to Homey and looking forward to being able to add my eufy equipment. Kind regards, Martijn ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [September 21, 2021, 9:32am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/1439 "2021-09-21T09:32:57Z")
Hey @mwagenmakers , Right now it’s not possible to make this app available for the Homey Cloud. It requires a partnership between Eufy and Athom to make this possible. As a community developer it’s not possible to make apps for Homey Cloud. Hopefully Athom finds a way to partner up with Eufy and make a app for Eufy on Homey Cloud ---
**Author:** ![PHEM\_van\_Oostrom](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/phem_van_oostrom/32/3814_2.png) [@PHEM\_van\_Oostrom](https://community.homey.app/u/PHEM_van_Oostrom)\ **Post date:** [September 21, 2021, 1:23pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/1440 "2021-09-21T13:23:43Z")
In the Eyfy app. When I switch the push message and the homeBase alarm off. So only movement detection on. I get no reaction in homey device. On when I switch the push message on. I think this is not ok. Gr, Peter ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [September 21, 2021, 1:42pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/1441 "2021-09-21T13:42:03Z")
Hey @PHEM_van_Oostrom , That’s exactly how the Homey app works. Without push notifications the Homey app cannot function. As this is no official integration of Eufy it has to go trough push notifications. Just see the Homey app as a extra phone which is logged in on your Eufy account. If you don’t want push notifications on your phone and only on Homey check the [FAQ Q2](https://community.homey.app/t/app-pro-eufy-security/44921/4) ---
**Author:** ![PHEM\_van\_Oostrom](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/phem_van_oostrom/32/3814_2.png) [@PHEM\_van\_Oostrom](https://community.homey.app/u/PHEM_van_Oostrom)\ **Post date:** [September 21, 2021, 2:00pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/1442 "2021-09-21T14:00:35Z")
okay clear. Thanks for the effort. Met vriendelijke groet, Peter van Oostrom ---
**Author:** ![Patrick\_B](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/patrick_b/32/18455_2.png) [@Patrick\_B](https://community.homey.app/u/Patrick_B)\ **Post date:** [September 27, 2021, 9:35am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/1443 "2021-09-27T09:35:01Z")
Hi there, I tried to search for it, but couldn’t find it that soon… I’m missing the ‘ALS’ doorbell pressed? is that just me? ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [September 27, 2021, 9:47am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/1444 "2021-09-27T09:47:09Z")
Hey @Patrick_B , That’s strange. I might be that you added the device during an older app version. In the older version it was possible to add a device as a different camera. Can you verify that your device has a doorbell icon like one of these?: ![image](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/6/3/6309c838c656dd637de255cd313fed704a417f9e.png) if not: - make sure you use the latest app version. 2.11.13 - remove your doobell → restart the app → add the doorbell as a real doorbell if you have that icon: - send me a diagnostic report - More → Apps → Eufy Security → Settings wheel right top → Send diagnostic report ---
**Author:** ![Patrick\_B](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/patrick_b/32/18455_2.png) [@Patrick\_B](https://community.homey.app/u/Patrick_B)\ **Post date:** [September 27, 2021, 4:21pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/1445 "2021-09-27T16:21:13Z")
Tnx! It was allready wrong with checking the icon 😉 that was another icon, more nest hello like… I followed your instructions and now I have the right icon and the ‘if doorbell pressed’ option 😉 Dankjewel! 👏 ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [September 27, 2021, 6:31pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/1446 "2021-09-27T18:31:58Z")
Nice! Great that it works now 😃 ---
**Author:** ![E\_V1](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/e_v1/32/29898_2.png) [@E\_V1](https://community.homey.app/u/E_V1)\ **Post date:** [September 28, 2021, 10:34am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/1447 "2021-09-28T10:34:34Z")
Hello Martijn, I am a relative new Homey user and have a lot of apps working. But I have an issue with the Eufy floodcam. I cannot add the cam. I have a second emailaccount without 2FA. I can log in the app but when I try to add a floodcam it is not possible. The message appear is check if the app is logged in. I checked again but the app is still loged in. Anny suggestions are welcome. ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [September 28, 2021, 11:00am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/1450 "2021-09-28T11:00:21Z")
Hey @E_V1 , Strange! Which Floodcam do you have? The new one or the old version? you can send me a report if you want: > More → Apps → Eufy Security → Settings wheel right top → Send diagnostic report ---
**Author:** ![E\_V1](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/e_v1/32/29898_2.png) [@E\_V1](https://community.homey.app/u/E_V1)\ **Post date:** [September 28, 2021, 11:05am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/1451 "2021-09-28T11:05:44Z")
Hi Martijn, It’s the T8420X Eufy floodcam. Thanks in advance. ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [September 28, 2021, 11:28am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/1452 "2021-09-28T11:28:47Z")
Hey @E_V1 , will check in an hour. No need to send multiple reports 😉 ---
**Author:** ![E\_V1](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/e_v1/32/29898_2.png) [@E\_V1](https://community.homey.app/u/E_V1)\ **Post date:** [September 28, 2021, 11:29am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/1453 "2021-09-28T11:29:58Z")
Thanks a lot! [Previous page](https://community.homey.app/t/app-pro-eufy-security/44921.md?page=71) [Next page](https://community.homey.app/t/app-pro-eufy-security/44921.md?page=73)