# \[APP\]\[Pro\] Eufy Security

**URL:** <https://community.homey.app/t/app-pro-eufy-security/44921>\
**Category:** Apps\
**Tags:** app, official, security, camera, homey-pro\
**Created:** [March 19, 2021, 3:28pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921 "2021-03-19T15:28:48Z")\
**Posts on this page:** 20\
**Page:** 71

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**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [September 1, 2021, 8:52pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/1412 "2021-09-01T20:52:09Z")

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@Tomek_D Make sure to enable your notifications in the selected security mode: [[APP] Eufy Security - #1400 by martijnpoppen](https://community.homey.app/t/app-eufy-security/44921/1400)

Next to that. This is not related to the Homey app. Homey only reacts to the official Eufy app but it cannot manipulate any notification.

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**Author:** ![Tomek\_D](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/tomek_d/32/17192_2.png) [@Tomek\_D](https://community.homey.app/u/Tomek_D)\
**Post date:** [September 1, 2021, 9:01pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/1413 "2021-09-01T21:01:58Z")

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![Screenshot_20210901-230042_EufySecurity](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/0/1/01355e8a16c0edd1adf212cb48ff999e81fc8021.jpeg)

This is how it looks for me

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**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [September 1, 2021, 9:03pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/1414 "2021-09-01T21:03:42Z")

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Enable motion detection for your doorbell. You can probably click that pencil 😉

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<div class="post-metadata">

**Author:** ![Tomek\_D](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/tomek_d/32/17192_2.png) [@Tomek\_D](https://community.homey.app/u/Tomek_D)\
**Post date:** [September 1, 2021, 9:09pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/1415 "2021-09-01T21:09:32Z")

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I have the door on the road, when I turn it on, it will detect motion all the time

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**Author:** ![Tomek\_D](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/tomek_d/32/17192_2.png) [@Tomek\_D](https://community.homey.app/u/Tomek_D)\
**Post date:** [September 1, 2021, 9:14pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/1416 "2021-09-01T21:14:57Z")

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it’s strange because if I turn off the flow, the recording is saved after pressing the bell, and if I turn on the flow, there is no recording

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**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [September 1, 2021, 9:20pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/1417 "2021-09-01T21:20:49Z")

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> [@Tomek\_D](#):
>
> I have the door on the road, when I turn it on, it will detect motion all the time

Also when you set it to person detection only?

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<div class="post-metadata">

**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [September 1, 2021, 9:21pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/1418 "2021-09-01T21:21:48Z")

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> [@Tomek\_D](#):
>
> it’s strange because if I turn off the flow, the recording is saved after pressing the bell, and if I turn on the flow, there is no recording

That’s strange… you can send me an diagnostic report if you want, then i can validate if everything is correct on the Homey side.  
Diagnostic report you can do via:

> More - Apps - Eufy Security - Settings wheel right top - send diagnostic report

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<div class="post-metadata">

**Author:** ![Tomek\_D](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/tomek_d/32/17192_2.png) [@Tomek\_D](https://community.homey.app/u/Tomek_D)\
**Post date:** [September 1, 2021, 9:25pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/1419 "2021-09-01T21:25:11Z")

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Yes, because a lot of people go up to 50 notifications per day

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<div class="post-metadata">

**Author:** ![Tomek\_D](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/tomek_d/32/17192_2.png) [@Tomek\_D](https://community.homey.app/u/Tomek_D)\
**Post date:** [September 1, 2021, 9:29pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/1420 "2021-09-01T21:29:38Z")

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9300eb1f-4336-4df0-929c-d71f1fb61f5a

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<div class="post-metadata">

**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [September 1, 2021, 9:34pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/1421 "2021-09-01T21:34:08Z")

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Thanks,  
will reach out to you in a DM 😉

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<div class="post-metadata">

**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [September 2, 2021, 3:44pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/1422 "2021-09-02T15:44:12Z")

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So did some checks and seems like Eufy is not really fast with showing notifications.

I experienced the same issue and had to `force restart` my official Eufy app before I could see the recordings.

Doesn’t seem to be related to the Homey Eufy app.

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<div class="post-metadata">

**Author:** ![Edwin\_D](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/edwin_d/32/136417_2.png) [@Edwin\_D](https://community.homey.app/u/Edwin_D)\
**Post date:** [September 2, 2021, 5:15pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/1423 "2021-09-02T17:15:03Z")

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Same here. Has been going on with the original Eufy app for some time now.

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<div class="post-metadata">

**Author:** ![AB-domotica](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/ab-domotica/32/17548_2.png) [@AB-domotica](https://community.homey.app/u/AB-domotica)\
**Post date:** [September 5, 2021, 6:54am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/1424 "2021-09-05T06:54:37Z")

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Hi Martijn. The todo for the keypad battery stat is super. Is there also a battery stat for the door sensors to do? Or should it just work? Mine do not give stats yet.

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<div class="post-metadata">

**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [September 5, 2021, 7:54am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/1425 "2021-09-05T07:54:00Z")

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Hey @AB-domotica  
At this moment it’s not possible to retrieve the battery status from the doorsensors. ☹

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<div class="post-metadata">

**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [September 5, 2021, 11:08am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/1426 "2021-09-05T11:08:12Z")

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## New app update (live: [2.11.12](https://homey.app/nl-nl/app/com.eufylife.security/Eufy-Security)):

* * *

**Changes:**

> - FIX: reset motion alarm on startup

CC: @Chris_nl

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<div class="post-metadata">

**Author:** ![JulienGerault](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/juliengerault/32/34174_2.png) [@JulienGerault](https://community.homey.app/u/JulienGerault)\
**Post date:** [September 6, 2021, 8:45pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/1427 "2021-09-06T20:45:38Z")

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Hello there!

Need help… didn’t success to add a inside camera to homey…

In the app, a failed message said me to register a code but my profil works on eufy app.

Can you help me?

 ![image](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/b/7/b72992741b4ab58e3d8cb7735e7d8528d35186e4.jpeg)

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<div class="post-metadata">

**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [September 6, 2021, 8:58pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/1428 "2021-09-06T20:58:21Z")

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Hey @JulienGerault

You have to disable 2FA to use Eufy with Homey.  
For now it’s not supported. I’m working on a 2FA integration

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<div class="post-metadata">

**Author:** ![Chris\_nl](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/chris_nl/32/27194_2.png) [@Chris\_nl](https://community.homey.app/u/Chris_nl)\
**Post date:** [September 7, 2021, 5:09am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/1429 "2021-09-07T05:09:03Z")

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Or just create a second account for Homey in the Eufy app, that has no 2FA but a very very long password 🙂

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<div class="post-metadata">

**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [September 8, 2021, 7:23pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/1430 "2021-09-08T19:23:24Z")

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## New app update (live: [2.11.13](https://homey.app/nl-nl/app/com.eufylife.security/Eufy-Security)):

* * *

**Changes:**

> - FIX: command retry mechanism for indoor cams

CC: @Chris_nl

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<div class="post-metadata">

**Author:** ![Marco](https://avatars.discourse-cdn.com/v4/letter/m/a698b9/32.png) [@Marco](https://community.homey.app/u/Marco)\
**Post date:** [September 13, 2021, 8:29am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/1431 "2021-09-13T08:29:29Z")

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Problem has been solved.

When the doorbell is pressed i’m getting an image. If i leave the “text” bar empty within the flow card the android phones get a notification with just the photo. My iPhone doesn’t even receive the notification.

If i put some text within the flow card like: “Er is iemand aan de deur” the notification will hit my iPhone aswell. Weird behavior imo.

Other issue is “motion” behavior. I 've got a flow which states: “if motion has been detected” and the time is between “00:00 and 06:00” send a notification. But no notifications. My doorbell doesn’t seem to detect anything. If i look into the APP of EUFY i’m able to see motion is detected during the night. What could be my issue? (probably a configuration fault on my part).

Thank you for your effort!

[Previous page](https://community.homey.app/t/app-pro-eufy-security/44921.md?page=70)

[Next page](https://community.homey.app/t/app-pro-eufy-security/44921.md?page=72)
