# \[APP\]\[Pro\] Eufy Security **URL:** \ **Category:** Apps\ **Tags:** app, official, security, camera, homey-pro\ **Created:** [March 19, 2021, 3:28pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921 "2021-03-19T15:28:48Z")\ **Posts on this page:** 20\ **Page:** 70
**Author:** ![MrBlue](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/mrblue/32/5446_2.png) [@MrBlue](https://community.homey.app/u/MrBlue)\ **Post date:** [August 30, 2021, 1:34pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/1391 "2021-08-30T13:34:31Z")
Ah, that’s clever as well. Might still be a good alternative in case I would like to store the images. At least for now I avoided such a middle-man setup, so one less point of failure 😉 ---
**Author:** ![Rob-Janszen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/rob-janszen/32/34058_2.png) [@Rob-Janszen](https://community.homey.app/u/Rob-Janszen)\ **Post date:** [August 30, 2021, 5:35pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/1392 "2021-08-30T17:35:14Z")
Martijn, Since the last update I can no longer read camera information such as motion reports and motion detectors in Homey. I can see the battery status. I can see when the camera is turned on or off in homey. What went wrong or what did I do wrong? In Eufy everything works perfectly. ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [August 30, 2021, 7:01pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/1393 "2021-08-30T19:01:20Z")
Hey, Check if your security mode is enabled for notifications and also the notifications are enabled in your account. You can check that in the official Eufy app. ---
**Author:** ![Amund](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/amund/32/23544_2.png) [@Amund](https://community.homey.app/u/Amund)\ **Post date:** [August 31, 2021, 7:54pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/1394 "2021-08-31T19:54:56Z")
Thank you for a great app. I have been scrolling this thread som time - and i see that the app has support for multiple cameras?! I have two tilt/turn indoor. I installed the app when i only had one - do i have to reinstall the app for adding the second one? ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [August 31, 2021, 8:10pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/1395 "2021-08-31T20:10:05Z")
Hey @Amund, You can add multiple camera’s. Make sure to use the latest version. Enable auto update for the app or install the latest version via this link: [Eufy Security App voor Homey | Homey](https://homey.app/nl-nl/app/com.eufylife.security/Eufy-Security/) Click install and It Will update the app. Once you have done that you can go to devices and add your extra camera ---
**Author:** ![Amund](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/amund/32/23544_2.png) [@Amund](https://community.homey.app/u/Amund)\ **Post date:** [August 31, 2021, 8:25pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/1396 "2021-08-31T20:25:45Z")
Update is ok.Under app-settings i only see "“hub settings - livingroom” - but not my other camera. when i try to add the second one in devices it will not fint any camera. Can the problem be that it is the same cameramodel? (i have no hub - only two tilt/turn cameras) ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [August 31, 2021, 8:39pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/1397 "2021-08-31T20:39:38Z")
@amund Make sure you shared the camera with this extra account otherwise Homey cannot find it After that When you go to the app settings click save changes again. It will fetch the latest data. ---
**Author:** ![Amund](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/amund/32/23544_2.png) [@Amund](https://community.homey.app/u/Amund)\ **Post date:** [August 31, 2021, 8:59pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/1398 "2021-08-31T20:59:38Z")
Wow! You are right! Forgot to share the camera with my other account! Now it works!! Thank you! ---
**Author:** ![Rob-Janszen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/rob-janszen/32/34058_2.png) [@Rob-Janszen](https://community.homey.app/u/Rob-Janszen)\ **Post date:** [September 1, 2021, 8:58am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/1399 "2021-09-01T08:58:34Z")
Martijn, Sometimes I suddenly see that there is no motion notifications in the Homey app for days. To my surprise, I suddenly saw an image appear in the app. But it is still not clear to me where I can find the security mode in the app and on my account. ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [September 1, 2021, 9:26am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/1400 "2021-09-01T09:26:27Z")
Hey @Rob-Janszen , The security mode you can find in the official Eufy app. ![image](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/8/3/83592145e7247f7af42c55796440dddc1fecde63.png) ![image](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/1/7/174cc532e9bc3eb79abb6204ce8b5e1acf2d8c88.png) **Issue** You probably change to a different mode every now and then. But in that mode the push notifications are not enabled. When that happens Homey cannot see whats going on because it needs the push notifications for that. **What you can do:** Go to the screen I posted above. And check for every security mode if the push notifications are enabled. ---
**Author:** ![Rob-Janszen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/rob-janszen/32/34058_2.png) [@Rob-Janszen](https://community.homey.app/u/Rob-Janszen)\ **Post date:** [September 1, 2021, 12:37pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/1401 "2021-09-01T12:37:14Z")
Martijn, Thanks for your clear explanation, it works fine again. I probably changed something without being aware of it. Learned something again, thanks. ---
**Author:** ![Kongedam](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/kongedam/32/35807_2.png) [@Kongedam](https://community.homey.app/u/Kongedam)\ **Post date:** [September 1, 2021, 12:57pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/1402 "2021-09-01T12:57:57Z")
@martijnpoppen When I make a simple flow for changing arm mode, nothing happens in the EufySecrity app? \*\* ![image](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/0/5/05ee8bbecec36e2d2b430b31f90e0a7ea143831c.png) \*\* Do you have an idea on what could be wrong? ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [September 1, 2021, 1:08pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/1403 "2021-09-01T13:08:56Z")
@Kongedam Yes, probably a wrong Homebase IP Check FAQ Q4: [[APP] Eufy Security - #4 by martijnpoppen](https://community.homey.app/t/app-eufy-security/44921/4) ---
**Author:** ![Kongedam](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/kongedam/32/35807_2.png) [@Kongedam](https://community.homey.app/u/Kongedam)\ **Post date:** [September 1, 2021, 1:28pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/1405 "2021-09-01T13:28:54Z")
IP was correct and I just tryed again, now everything works? ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [September 1, 2021, 1:39pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/1406 "2021-09-01T13:39:51Z")
@Kongedam Maybe you got a timeout in the connection. Sometimes that can happen. I’m still working on a retry mechanism ---
**Author:** ![Tomek\_D](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/tomek_d/32/17192_2.png) [@Tomek\_D](https://community.homey.app/u/Tomek_D)\ **Post date:** [September 1, 2021, 6:29pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/1407 "2021-09-01T18:29:10Z")
hello I have a eufy doorbell, I made a flow when someone calls you send the image to the google hub, but the image is not saved in the original eufa application and you can not check the recording who called ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [September 1, 2021, 6:41pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/1408 "2021-09-01T18:41:26Z")
Hey @Tomek_D , The integration in Homey doesn’t store images to the offical Eufy app. The Homey app allows you to integrate Eufy with other smart home devices. I hope I understood youre problem correctly 🙂 Note: with a doorbell press there’s not always an image available. ---
**Author:** ![Tomek\_D](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/tomek_d/32/17192_2.png) [@Tomek\_D](https://community.homey.app/u/Tomek_D)\ **Post date:** [September 1, 2021, 6:55pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/1409 "2021-09-01T18:55:37Z")
I mean that normal, after pressing the bell, the image is saved in the eufy application in the Events section, and after taking flow and uploading the image to google nest hub, the image is not saved in the eufy application ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [September 1, 2021, 7:37pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/1410 "2021-09-01T19:37:42Z")
@Tomek_D can you maybe share an screenshot of the place where you would expect that screenshot? 🙂 ---
**Author:** ![Tomek\_D](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/tomek_d/32/17192_2.png) [@Tomek\_D](https://community.homey.app/u/Tomek_D)\ **Post date:** [September 1, 2021, 8:00pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/1411 "2021-09-01T20:00:19Z")
![Screenshot_20210901-215856_EufySecurity](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/9/8/98e934f5430fab93f52c27f4629a15288fc816b4.jpeg) at this point there should be a video of someone ringing the doorbell [Previous page](https://community.homey.app/t/app-pro-eufy-security/44921.md?page=69) [Next page](https://community.homey.app/t/app-pro-eufy-security/44921.md?page=71)