# \[APP\]\[Pro\] Eufy Security **URL:** \ **Category:** Apps\ **Tags:** app, official, security, camera, homey-pro\ **Created:** [March 19, 2021, 3:28pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921 "2021-03-19T15:28:48Z")\ **Posts on this page:** 20\ **Page:** 59
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [July 9, 2021, 7:06pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/1169 "2021-07-09T19:06:44Z")
Homey keeps the state of a device. Even when you install a new version. But i made a reset function on boot. ---
**Author:** ![Chris\_nl](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/chris_nl/32/27194_2.png) [@Chris\_nl](https://community.homey.app/u/Chris_nl)\ **Post date:** [July 9, 2021, 9:10pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/1170 "2021-07-09T21:10:40Z")
In that case it works great šŸ‘ ---
**Author:** ![mattrix](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/mattrix/32/17475_2.png) [@mattrix](https://community.homey.app/u/mattrix)\ **Post date:** [July 12, 2021, 10:57am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/1171 "2021-07-12T10:57:33Z")
Hi, does the app work with the eufy Smart door lock ? ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [July 12, 2021, 11:18am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/1172 "2021-07-12T11:18:08Z")
Hey @mattrix Currently not. Still checking the possibillities ---
**Author:** ![Chris\_nl](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/chris_nl/32/27194_2.png) [@Chris\_nl](https://community.homey.app/u/Chris_nl)\ **Post date:** [July 12, 2021, 2:36pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/1173 "2021-07-12T14:36:34Z")
> **[Eufy Video Deurbel - Draadloos - Inclusief HomeBase - Pepper.com](https://nl.pepper.com/aanbiedingen/eufy-video-deurbel-draadloos-inclusief-homebase-203656)** > > Nu op amazon.es de videodeurbel van Eufy zwaar in de aanbieding!Ook zonder homebase te krijgen voor maar 89,99!Dit is de Prime Day prijs van vorige maand als ik The wireless 2k is on sale, ā‚¬149, still not the best price, but a lot lower then normal Or direct order on the Spanish Amazon page: [eufy Security Timbre con vĆ­deo inalĆ”mbrico alimentado por baterĆ­a, 2K HD, sin tarifas mensuales, IA detecciĆ³n de personas inteligente, audio bidireccional, muy fĆ”cil de instalar, Homebase incluido : Amazon.es: Bricolaje y herramientas](https://www.amazon.es/dp/B081VD7VVZ?tag=peppercom0f9-21) ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [July 13, 2021, 6:49am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/1174 "2021-07-13T06:49:04Z")
## New app update (live: [2.7.1](https://homey.app/nl-nl/app/com.eufylife.security/Eufy-Security)): * * * **Changes:** > - NEW: add 360 turn flowcard for indoor Cam Pan&Tilt > - FIX: floodlight on/off > - FIX: reset homebase alarm on start of app ---
**Author:** ![HanZ](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/hanz/32/18371_2.png) [@HanZ](https://community.homey.app/u/HanZ)\ **Post date:** [July 13, 2021, 7:55am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/1175 "2021-07-13T07:55:13Z")
Same problem here with 4 pan&tilt camā€™s. only 1 is showing cam picture rest is on Eufy image. (using 2nd login email) ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [July 13, 2021, 8:40am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/1176 "2021-07-13T08:40:22Z")
Hey @HanZ , The problem is not related to the issue you mentioned. Pan&Tilt images are working. Make sure you did the following: - restart app. Images will not work properly if you just added a new camera (Bug is being worked on) - make sure you have notifications enabled in the offical eufy app - make sure you have notifications enabled in your current security mode (every pan&tilt has itā€™s own mode) - Check the FAQ [[APP] Eufy Security - #4 by martijnpoppen](https://community.homey.app/t/app-eufy-security/44921/4) ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [July 14, 2021, 10:09am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/1177 "2021-07-14T10:09:02Z")
## New app update (live: [2.7.2](https://homey.app/nl-nl/app/com.eufylife.security/Eufy-Security)): * * * **Changes:** > - FIX: remove duplicate driver ---
**Author:** ![lukelinsj](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/lukelinsj/32/34145_2.png) [@lukelinsj](https://community.homey.app/u/lukelinsj)\ **Post date:** [July 14, 2021, 2:49pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/1179 "2021-07-14T14:49:00Z")
Hi @martijnpoppen, Iā€™m currently facing a device unavailable message for my 2k wireless video doorbell. Background context, didnā€™t do anything special except, update homey to 7.10, doorbell battery low warning and motion disabled on eufy security official app. Have generated and send you an error report 8d071e83-1c8f-4bbf-bc1b-04a4c5c9460c Attached screenshot of what Iā€™m seeing now as well ![Screenshot_20210714-224510_Homey](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/d/1/d153d1fd9c7fbc827d6ae2815426785ad12c6661.jpeg) ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [July 14, 2021, 2:50pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/1180 "2021-07-14T14:50:01Z")
Hey @lukelinsj , In your logs I see an HTTPError (502). Seems like Eufy cannot make a call to the internet. Do you have a blocker on your network like a pi-hole or something else? Itā€™s used for getting the quickResponses for the doorbell Edit: Did you already try to restart the app? ---
**Author:** ![lukelinsj](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/lukelinsj/32/34145_2.png) [@lukelinsj](https://community.homey.app/u/lukelinsj)\ **Post date:** [July 14, 2021, 2:54pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/1181 "2021-07-14T14:54:07Z")
Thanks for the quick response @martijnpoppen. Thereā€™s no blocker on my network and Iā€™ve restarted the app, my phone, homey, homebase. Hahaha I canā€™t think of anything else Itā€™s weird because I can view everything fine from the official eufy security app and homebase seems to be connected in homey Edit\* it works now for some weird reason.hahahha sent you a report just in case youā€™re interested to compare the logs b93060af-aa0b-49b5-bc1b-deb0ef3ef255 ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [July 14, 2021, 3:00pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/1182 "2021-07-14T15:00:10Z")
@lukelinsj Weird šŸ¤” Donā€™t see anything odd in the logs. Only the HTTPErrorā€¦ Did you restart between the 2 logs? ---
**Author:** ![lukelinsj](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/lukelinsj/32/34145_2.png) [@lukelinsj](https://community.homey.app/u/lukelinsj)\ **Post date:** [July 14, 2021, 3:03pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/1183 "2021-07-14T15:03:05Z")
I tried to restart the app again. One other variable, would be the battery percentage as it is being charged now. When the issued occurred, it was 14%, now it is at 19% Quick question, how often is the homey polling the doorbell battery percentages?..cause now itā€™s not synchronised ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [July 14, 2021, 3:14pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/1184 "2021-07-14T15:14:30Z")
@lukelinsj Homey polls every half hour. But the Eufy server updates once every 3 (or a random number of ) days ā˜¹ So not really an accurate value šŸ˜… So the question isā€¦ Is Homey correct or the official Eufy app šŸ˜› ---
**Author:** ![lukelinsj](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/lukelinsj/32/34145_2.png) [@lukelinsj](https://community.homey.app/u/lukelinsj)\ **Post date:** [July 14, 2021, 3:15pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/1185 "2021-07-14T15:15:33Z")
I see thanks for the information! Good to know the buffer to set expectations on the user experience šŸ’ŖšŸæ I guess so long as I have a rough gauge, Iā€™ll take it hahaha ---
**Author:** ![Marcel\_Visser](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/marcel_visser/32/66024_2.png) [@Marcel\_Visser](https://community.homey.app/u/Marcel_Visser)\ **Post date:** [July 15, 2021, 2:48pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/1186 "2021-07-15T14:48:25Z")
> [@Chris\_nl](#): > > [https://nl.pepper.com/aanbiedingen/eufy-video-deurbel-draadloos-inclusief-homebase-203656](https://nl.pepper.com/aanbiedingen/eufy-video-deurbel-draadloos-inclusief-homebase-203656) Hi guys, do you know if you can store the recordings of the pan and tilt 2k cams also on the eufy base? ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [July 15, 2021, 3:30pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/1187 "2021-07-15T15:30:24Z")
Hey @Marcel_Visser , No thats not possible. The indoor cams and the new outdoor cameras are stand-alone devices. You can however put you recordings (from the indoor cam) on a NAS via RTSP. ---
**Author:** ![Marcel\_Visser](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/marcel_visser/32/66024_2.png) [@Marcel\_Visser](https://community.homey.app/u/Marcel_Visser)\ **Post date:** [July 15, 2021, 5:10pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/1188 "2021-07-15T17:10:47Z")
Aaah too bad. But thanks! ---
**Author:** ![Chris\_nl](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/chris_nl/32/27194_2.png) [@Chris\_nl](https://community.homey.app/u/Chris_nl)\ **Post date:** [July 15, 2021, 11:28pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/1189 "2021-07-15T23:28:19Z")
Are the outdoor ones also not capable to connect to homebase?I think i saw a packagedeal on amazon yesterday with a homebase and outdoor cams (or are those an old model?) [Previous page](https://community.homey.app/t/app-pro-eufy-security/44921.md?page=58) [Next page](https://community.homey.app/t/app-pro-eufy-security/44921.md?page=60)