# \[APP\]\[Pro\] Eufy Security

**URL:** <https://community.homey.app/t/app-pro-eufy-security/44921>\
**Category:** Apps\
**Tags:** app, official, security, camera, homey-pro\
**Created:** [March 19, 2021, 3:28pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921 "2021-03-19T15:28:48Z")\
**Posts on this page:** 20\
**Page:** 48

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**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [May 17, 2021, 7:06pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/947 "2021-05-17T19:06:33Z")

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Hey @Roger_Gorissen  
Yes i Read the post in the thread on FB.

I would recommend to login again in the Homey app. Same as Eufy suggests for the main App.

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**Author:** ![Roger\_Gorissen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/roger_gorissen/32/9534_2.png) [@Roger\_Gorissen](https://community.homey.app/u/Roger_Gorissen)\
**Post date:** [May 17, 2021, 7:13pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/948 "2021-05-17T19:13:12Z")

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Oops:

Privacylek: slimme camera’s Eufy tonen beelden aan vreemden

> **[Privacylek: slimme camera's Eufy tonen beelden aan vreemden](https://www.rtlnieuws.nl/tech/artikel/5231552/eufy-cameras-beveiligingscameras-slimme-videodeurbellen-privacy-lek)**
>
> De beveiligingscamera's en videodeurbellen van het merk Eufy tonen zowel live als opgenomen beelden aan vreemden.

Unfortunately in Dutch. In short: in Australia someone discovered that the Eufy app shows images of Eufy cams of someone else. Pictures and streams seem to be of tour own camera. You van control the other camera’s as well.  
It appears in New Zealand, Australia, US. Only possible for users you already have a Eufy cam, not for users without a cam.  
People seems to be worldwide. Anker hasn’t reacted yet, so it is unknown how many people are hit by it, and how long it will take to solve this issue and what causes it.

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<div class="post-metadata">

**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [May 17, 2021, 7:20pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/949 "2021-05-17T19:20:40Z")

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Issue was solved in 1.5 hour according to Eufy

Also see: [Statement from eufy Security - News - Eufy Security Collective](https://communitysecurity.eufylife.com/t/statement-from-eufy-security/1181099)

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**Author:** ![Roger\_Gorissen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/roger_gorissen/32/9534_2.png) [@Roger\_Gorissen](https://community.homey.app/u/Roger_Gorissen)\
**Post date:** [May 18, 2021, 4:30am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/950 "2021-05-18T04:30:20Z")

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Wasn’t clear to me that the so called “software bug” had anything to do with this.

Thanks!

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**Author:** ![Upsilon](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/upsilon/32/70506_2.png) [@Upsilon](https://community.homey.app/u/Upsilon)\
**Post date:** [May 18, 2021, 7:44am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/951 "2021-05-18T07:44:56Z")

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Hi @martijnpoppen , great app! Using it already for my Indoor pan & tilt cam and works like a charm.

I’m now thinking of buying an Eufy doorbell (with chime) and I’ve got a question about this. Do I need the Eufy homebase for the doorbell to work (with homey)?

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**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [May 18, 2021, 7:55am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/952 "2021-05-18T07:55:45Z")

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Hey @Upsilon ,  
If you buy the powered doorbell (with chime) then you don’t need an Homebase. The chime will function as Wifi hub. Make sure you have power though 😛

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**Author:** ![Upsilon](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/upsilon/32/70506_2.png) [@Upsilon](https://community.homey.app/u/Upsilon)\
**Post date:** [May 18, 2021, 7:59am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/953 "2021-05-18T07:59:48Z")

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By powered you mean not the battery powered but wired version?

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**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [May 18, 2021, 8:01am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/954 "2021-05-18T08:01:21Z")

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Exactly

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<div class="post-metadata">

**Author:** ![Upsilon](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/upsilon/32/70506_2.png) [@Upsilon](https://community.homey.app/u/Upsilon)\
**Post date:** [May 18, 2021, 8:02am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/955 "2021-05-18T08:02:22Z")

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Allright! Thanks for the info 🙂

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**Author:** ![Henrik\_Soegaard](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/henrik_soegaard/32/36503_2.png) [@Henrik\_Soegaard](https://community.homey.app/u/Henrik_Soegaard)\
**Post date:** [May 18, 2021, 1:24pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/956 "2021-05-18T13:24:37Z")

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Hi

I have another issue. Eufy Homey app cannot find the Indoor Pan & Tilt camera. When trying to add I get “no devices found”… It is available in the EUFY app - and shared to the same account as the other camera’s??

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**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [May 18, 2021, 1:26pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/957 "2021-05-18T13:26:44Z")

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Hi @Henrik_Soegaard ,  
You can try to login again. Maybe the device is not fetched yet from the server

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**Author:** ![Henrik\_Soegaard](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/henrik_soegaard/32/36503_2.png) [@Henrik\_Soegaard](https://community.homey.app/u/Henrik_Soegaard)\
**Post date:** [May 18, 2021, 1:43pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/958 "2021-05-18T13:43:00Z")

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I did, and now I can see the an additional HUB settings in the app settings (with the right IP). But when trying to add the camera, it still says the same…?

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<div class="post-metadata">

**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [May 18, 2021, 1:50pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/959 "2021-05-18T13:50:21Z")

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@Henrik_Soegaard Can you share a diagnostic report?

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<div class="post-metadata">

**Author:** ![Henrik\_Soegaard](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/henrik_soegaard/32/36503_2.png) [@Henrik\_Soegaard](https://community.homey.app/u/Henrik_Soegaard)\
**Post date:** [May 18, 2021, 2:02pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/960 "2021-05-18T14:02:03Z")

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9dcb3a13-ad97-455a-94e1-84fa4bc8babf

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<div class="post-metadata">

**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [May 18, 2021, 2:03pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/961 "2021-05-18T14:03:54Z")

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Can you restart the app and send me an new diagnostic report.  
Also how many Indoor Pan&Tilt do you have?

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<div class="post-metadata">

**Author:** ![Henrik\_Soegaard](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/henrik_soegaard/32/36503_2.png) [@Henrik\_Soegaard](https://community.homey.app/u/Henrik_Soegaard)\
**Post date:** [May 18, 2021, 2:13pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/962 "2021-05-18T14:13:27Z")

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I only have one - the rest are 2c /2.

It works now, but it won’t let me create a new report…

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<div class="post-metadata">

**Author:** ![Henrik\_Soegaard](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/henrik_soegaard/32/36503_2.png) [@Henrik\_Soegaard](https://community.homey.app/u/Henrik_Soegaard)\
**Post date:** [May 18, 2021, 2:13pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/963 "2021-05-18T14:13:33Z")

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Thanks

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<div class="post-metadata">

**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [May 18, 2021, 2:24pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/964 "2021-05-18T14:24:23Z")

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Nice!

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<div class="post-metadata">

**Author:** ![Marco\_Mathijssen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/marco_mathijssen/32/29824_2.png) [@Marco\_Mathijssen](https://community.homey.app/u/Marco_Mathijssen)\
**Post date:** [May 18, 2021, 7:21pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/965 "2021-05-18T19:21:15Z")

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Hi @martijnpoppen Is it possible to make a camera begin streaming triggered by a motion sensor? I know The camera has a motion sensor in it. But That doesn’t covers The whole garden in My case. So i was thinking;

> Motion sensor detects movement  
> Camera starts recording

Hope u can help

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<div class="post-metadata">

**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [May 18, 2021, 7:33pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/966 "2021-05-18T19:33:20Z")

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Hey @Marco_Mathijssen ,  
No right now that’s not possible in Homey. You can only do it via Eufy itself. So enable motion detection and when motion detected it records.

[Previous page](https://community.homey.app/t/app-pro-eufy-security/44921.md?page=47)

[Next page](https://community.homey.app/t/app-pro-eufy-security/44921.md?page=49)
