# \[APP\]\[Pro\] Eufy Security

**URL:** <https://community.homey.app/t/app-pro-eufy-security/44921>\
**Category:** Apps\
**Tags:** app, official, security, camera, homey-pro\
**Created:** [March 19, 2021, 3:28pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921 "2021-03-19T15:28:48Z")\
**Posts on this page:** 20\
**Page:** 449

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**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [July 31, 2026, 11:07am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/9090 "2026-07-31T11:07:25Z")

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FYI for ALL  
if you want to see updated on the Eufy Mega migration for the SDK: You can follow updates on Discord: [Eufy Mega](https://discord.gg/GGQTUcDP7)

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<div class="post-metadata">

**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [August 3, 2026, 7:34am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/9091 "2026-08-03T07:34:48Z")

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In the meantime, I’m working hard behind the scenes on the new Eufy Mega SDK together with other community Eufy developers from the Homebridge and Home Assistant ecosystems. Here’s a small sneak peek at what’s already supported! 🚀

I’m planning to build a single Eufy app for Homey based on this new SDK. This will eventually replace the current two apps (Eufy Security and Eufy Clean), so some migration will be required. I’ll share more details as development progresses!

 ![eufy-security1](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/7/c/7ca64ee05e65ef24ed570e27b5e74d1677634766.jpeg)  
 ![eufy-security2](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/0/8/08ae86e6016f555347e92084cd8e92aadc71dc8c.jpeg)  
 ![eufy-security3](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/9/f/9ff5fd43a768026bb35949d83735e7b9afdd0b3b.jpeg)  
 ![eufy-security4](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/4/f/4f425b5501e97bb2b0e7c9dbf32c808ad884f5a7.jpeg)  
 ![eufy-clean](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/f/6/f64f7ad57feb8e81c5054a54224f5c105879bfa9.jpeg)  
 ![eufy-life](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/8/8/885c131d2e2e52514aa6064345f53104ee5e7db7.jpeg)

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**Author:** ![Michael\_Jensen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/michael_jensen/32/81222_2.png) [@Michael\_Jensen](https://community.homey.app/u/Michael_Jensen)\
**Post date:** [August 3, 2026, 9:12pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/9092 "2026-08-03T21:12:27Z")

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Hi @martijnpoppen,

I’m using Homey Pro 2023 with a HomeBase 3 (S380).

I have:

- Created a secondary Eufy account.
- Shared the devices (not the home).
- Given the account Admin permissions.
- The shared account can see the HomeBase and cameras in the Eufy Security app.

However, Homey reports **“No devices found”** after login and 2FA.

**Diagnostic report ID:**  
46dc80e4-805a-402d-acfb-f85e183a14ab

Could you please have a look?

Thanks!

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<div class="post-metadata">

**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [August 3, 2026, 9:31pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/9094 "2026-08-03T21:31:46Z")

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@Michael_Jensen please check this: [[APP][Pro] Eufy Security - #5 by martijnpoppen - Apps - Homey Community Forum](https://tinyurl.com/eufy-homey-info)  
Same info was shared 3 post above yours as well…

Also please remove one of your posts as you send the same info twice

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**Author:** ![Michael\_Jensen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/michael_jensen/32/81222_2.png) [@Michael\_Jensen](https://community.homey.app/u/Michael_Jensen)\
**Post date:** [August 3, 2026, 9:43pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/9095 "2026-08-03T21:43:44Z")

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Thx

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<div class="post-metadata">

**Author:** ![Uwe\_Seiboth](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/uwe_seiboth/32/172083_2.png) [@Uwe\_Seiboth](https://community.homey.app/u/Uwe_Seiboth)\
**Post date:** [August 13, 2026, 4:08pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/9099 "2026-08-13T16:08:45Z")

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I tried to install eufy Wired Cam C31 Full HD but failed. You wrote that eufycam 31 will be added but is that the same as **mine?**

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<div class="post-metadata">

**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [August 13, 2026, 5:13pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/9100 "2026-08-13T17:13:40Z")

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@Uwe_Seiboth correct but only in the app with the new SDK  
The SDK which is currently in active development as you can see in the post you referred to

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**Author:** ![Kenny\_S](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/kenny_s/32/80323_2.png) [@Kenny\_S](https://community.homey.app/u/Kenny_S)\
**Post date:** [August 14, 2026, 7:09am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/9101 "2026-08-14T07:09:52Z")

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Since a few weeks the app crashes every once in a while, sometimes every day. Anyone familiar with this issue?

 ![IMG_9773](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/4/2/42085154575a43e71c0075ed85a6821e235c7ee6.jpeg)

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<div class="post-metadata">

**Author:** ![Mike1233](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/mike1233/32/20991_2.png) [@Mike1233](https://community.homey.app/u/Mike1233)\
**Post date:** [August 14, 2026, 9:59am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/9102 "2026-08-14T09:59:15Z")

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@Kenny_S I have the same problem, and other people also.  
Did you read the first post?

[https://community.homey.app/t/app-pro-eufy-security/44921?u=mike1233](https://community.homey.app/t/app-pro-eufy-security/44921)

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<div class="post-metadata">

**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [August 14, 2026, 11:08am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/9103 "2026-08-14T11:08:39Z")

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@Kenny_S in addition to @Mike1233

> [@martijnpoppen](#):
>
> **Crashes**  
> Some people experience app crashes, this is due to the eufy api going into a loop which this app can’t handle. Unfortunately we are not aware of what eufy is doing and can’t control this either

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<div class="post-metadata">

**Author:** ![Kenny\_S](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/kenny_s/32/80323_2.png) [@Kenny\_S](https://community.homey.app/u/Kenny_S)\
**Post date:** [August 14, 2026, 11:45am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/9104 "2026-08-14T11:45:10Z")

</div>

Thank you.

Do you know if it’s possible to detect a crash and auto-restart the app?

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<div class="post-metadata">

**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [August 14, 2026, 2:00pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/9105 "2026-08-14T14:00:29Z")

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@kenny_s Yes there are default homey cards for that

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<div class="post-metadata">

**Author:** ![Hans\_Eisink](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/hans_eisink/32/12916_2.png) [@Hans\_Eisink](https://community.homey.app/u/Hans_Eisink)\
**Post date:** [August 14, 2026, 2:10pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/9106 "2026-08-14T14:10:03Z")

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Looks great Martijn! Lots of success! Thanx in advance.

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<div class="post-metadata">

**Author:** ![Jacky\_Pikaar](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jacky_pikaar/32/12237_2.png) [@Jacky\_Pikaar](https://community.homey.app/u/Jacky_Pikaar)\
**Post date:** [August 15, 2026, 11:59am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/9107 "2026-08-15T11:59:04Z")

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thats correct the only problem for me was that the flow cards dit not work ☹  
in the app you did see that it was chrashd\>  
but the flowcard dit not trigger the event.

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<div class="post-metadata">

**Author:** ![Jacky\_Pikaar](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jacky_pikaar/32/12237_2.png) [@Jacky\_Pikaar](https://community.homey.app/u/Jacky_Pikaar)\
**Post date:** [August 15, 2026, 12:17pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/9108 "2026-08-15T12:17:09Z")

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if it is not working with the standard flow card then you can try this.  
Make a homeyscript called **Eufy RAM watchdog**

```auto
const logs = await Homey.insights.getLogs();

const eufyRamLog = Object.values(logs).find(log =>
log.id === 'homey:manager:apps:com.eufylife.security-mem'
);

if (!eufyRamLog) {
throw new Error('Eufy RAM log not found');
}

const ram = Number(eufyRamLog.lastValue);

log(Eufy RAM: ${ram.toFixed(1)} MB);

if (ram === 0) {
log('⚠️ Eufy is using 0 MB - the app has probably stopped');
return true;
}

if (ram > 210) {
log('⚠️ Eufy is using more than 210 MB - restart required');
return true;
}

log('✅ Eufy RAM usage is normal');
return false;

```

Make after the script works a flow like this one.

 ![image](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/c/a/ca8cc6f2fd5534705f8a9867a67b0d89c2071667.png)

This flow checks the Insights data of the Eufy app every minute.

I have it set up so that if the Eufy app’s memory usage goes above **210 MB** , the Eufy app will automatically restart.

You can change the **210 MB threshold** in the script if needed.

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<div class="post-metadata">

**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [August 19, 2026, 7:35am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/9109 "2026-08-19T07:35:03Z")

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# 🚨 This is only a release to fix app crashes. [Check latest status here](https://tinyurl.com/eufy-homey-info)

## New app update (🟧 TEST: [3.42.6](https://homey.app/a/com.eufylife.security/test)):

> **Changelog:**
> 
> **FIXES:**  
> **1** : FIX: app crashes due to Eufy API changes. (this wont fix broken events)

* * *
  

💥 If you find any **issues** , send a **diagnostic report**

> ⚠ Note: Before sending a report make sure to reproduce the issue so the issue will be visible in the report
> 
> 1. 📱 Via **Homey Mobile app:**  
> More - apps - Eufy Security - settings wheel right top - send diagnostic report (add your email to the description)
> 
> 2. 💻 Via **Homey Webapp:**  
> Settings wheel bottom left - Select Eufy Security - Click on send diagnostic report (add your email to the description)

* * *
  

> You can install this version by clicking the link (version number) above and press install
> 
> ⏪ **Don’t want to be part of a test version?** Install the live version → [https://homey.app/a/com.eufylife.security/](https://homey.app/a/com.eufylife.security/)

* * *

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<div class="post-metadata">

**Author:** ![Jacky\_Pikaar](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jacky_pikaar/32/12237_2.png) [@Jacky\_Pikaar](https://community.homey.app/u/Jacky_Pikaar)\
**Post date:** [August 19, 2026, 6:53pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/9110 "2026-08-19T18:53:30Z")

</div>

I’ve got it running now. Curious to see how it behaves 🙂

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<div class="post-metadata">

**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [August 19, 2026, 6:56pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/9111 "2026-08-19T18:56:08Z")

</div>

@Jacky_Pikaar nice! ps: english please 😉

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<div class="post-metadata">

**Author:** ![Jacky\_Pikaar](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jacky_pikaar/32/12237_2.png) [@Jacky\_Pikaar](https://community.homey.app/u/Jacky_Pikaar)\
**Post date:** [August 19, 2026, 8:21pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/9112 "2026-08-19T20:21:19Z")

</div>

@martijnpoppen I think I found something interesting with 3.42.6.

At 22:12 I manually switched my HomeBase 3 to Away mode. My indoor camera then started detecting/recording events again (events at 22:12, 22:13 and 22:15).

Shortly after that, the Eufy app RAM suddenly increased:

```auto
22:14:55 121.42 MB
22:15:15 123.11 MB
22:15:25 131.82 MB
22:15:35 228.23 MB
22:15:45 232.23 MB
22:15:55 233.66 MB
22:16:00 0.00 MB
22:16:05 89.65 MB
22:16:15 115.64 MB

```

So it went from ~123 MB to ~234 MB in about 40 seconds and then the app restarted.

Before switching to Away / receiving the indoor camera events, RAM had been very stable around 119–126 MB for quite a while.

I have a HomeyScript watchdog running which checks the Eufy app RAM once per minute and restarts the app when the RAM gets too high. After a restart it also restores the correct HomeBase mode. At 22:16 the Eufy app restarted and Homey switched the HomeBase back to Home mode.

I’ve now added extra logging to my watchdog as well, so next time we’ll be able to tell for certain whether the watchdog initiated the restart or whether the Eufy app crashed/restarted by itself.

It looks like 3.42.6 is definitely more stable for me during normal operation, but activity/events from the indoor camera may be triggering the rapid RAM increase.

I’ll keep testing 🙂

 ![image](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/f/b/fbc948eaaba997d7ea0c8eea06a1bbb82fe1b3b5.png)

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<div class="post-metadata">

**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [August 19, 2026, 9:35pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/9113 "2026-08-19T21:35:34Z")

</div>

@Jacky_Pikaar thanks for the investigation. Really strange that this happens but I’m almost certain it has to do with the changes in the eufy APi.  
I’ll keep focussing on the new app and hopefully can get that out soon!

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