# \[APP\]\[Pro\] Eufy Security **URL:** \ **Category:** Apps\ **Tags:** app, official, security, camera, homey-pro\ **Created:** [March 19, 2021, 3:28pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921 "2021-03-19T15:28:48Z")\ **Posts on this page:** 20\ **Page:** 448
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [July 17, 2026, 2:58pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/9070 "2026-07-17T14:58:10Z")
FYI if you want to see updated on the Eufy Mega migration for the SDK: You can follow updates on Discord: [Eufy Mega](https://discord.gg/hJRfmd4ek) ---
**Author:** ![Paolo\_nl](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/paolo_nl/32/18544_2.png) [@Paolo\_nl](https://community.homey.app/u/Paolo_nl)\ **Post date:** [July 17, 2026, 10:55pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/9071 "2026-07-17T22:55:57Z")
Notifications are really hit or miss. After a week I suddenly started to receive notifications in Homey again. I added a motion sensor today and suddenly the notifications are missing again. Very strange. ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [July 18, 2026, 6:10am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/9072 "2026-07-18T06:10:29Z")
@Paolo_nl See latest status post [[APP][Pro] Eufy Security - #5 by martijnpoppen](https://community.homey.app/t/app-pro-eufy-security/44921/5) ---
**Author:** ![Paolo\_nl](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/paolo_nl/32/18544_2.png) [@Paolo\_nl](https://community.homey.app/u/Paolo_nl)\ **Post date:** [July 18, 2026, 7:16am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/9073 "2026-07-18T07:16:35Z")
I just found it interesting how it did not work for a couple of weeks, to stable for two days , to not working again after adding an extra sensor. \* _patiently waiting for a solution_ \* Thank you for your effort ! ---
**Author:** ![Marius\_Baran](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/marius_baran/32/47854_2.png) [@Marius\_Baran](https://community.homey.app/u/Marius_Baran)\ **Post date:** [July 20, 2026, 7:30pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/9074 "2026-07-20T19:30:36Z")
Hi @martijnpoppen, First of all, thank you for your work on the Eufy app. I have a problem that I can’t solve and I have already tried almost everything. **My setup:** - Homey Pro Early 2019 - Homey firmware: **10.0.0-rc.2028** - Eufy Security app: **3.42.5** - HomeBase 3 connected via **LAN** - 11 Eufy devices (HomeBase 3 + cameras) **Problem:** - The Eufy app logs in successfully. - All devices become available immediately after restarting or repairing the Eufy app. - After approximately 1–2 minutes, the **HomeBase 3 and all cameras become unavailable at the same time**. - Repairing a device only fixes the issue temporarily for another 1–2 minutes. - The official Eufy app continues to work perfectly all the time. **Things I already tested:** - Restarted Homey. - Restarted the Eufy app. - Repaired devices. - Created a completely new Eufy account. - Shared my Home using “Shared Home”. - Logged Homey into the new account. - Confirmed the new account has full permissions and can manage all devices. - HomeBase 3 is connected via Ethernet (LAN). - Other Homey devices (Shelly, Fibaro, etc.) work without any issues. I also noticed the warning inside the app: “Notifications, streaming, images be broken due to Eufy’s system migration.” Another thing I noticed: I can no longer find the **Eufy Security** app in the Homey App Store. Is this expected because of the Eufy Mega migration, or has the app been temporarily removed or restricted? **Diagnostic ID:** d844d9dd-8ad1-4e4d-8c43-ecd5feee4a1c Could you please check my diagnostic report and let me know if this is a known issue related to the Eufy migration or if you see something else in the logs? Thank you very much! ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [July 20, 2026, 7:49pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/9075 "2026-07-20T19:49:44Z")
@Marius_Baran see the latest status post which covers your issue: [[APP][Pro] Eufy Security - #5 by martijnpoppen](https://community.homey.app/t/app-pro-eufy-security/44921/5) See: > [@martijnpoppen](#): > > **Crashes** > Some people experience app crashes, this is due to the eufy api going into a loop which this app can’t handle. Unfortunately we are not aware of what eufy is doing and can’t control this either > > The migration happens **entirely on Eufy’s side**. We can’t trigger it, it’s not tied to updating the app, and we can’t predict when or how they move an account. If yours stopped, it’s likely caught between the old system being switched off and the new one not yet active. also it’s there: ![Screenshot 2026-07-20 at 21.49.03](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/a/5/a504c95bccddafdb2ff0c520f80c71935764ce83.jpeg) ---
**Author:** ![Julian\_Jonker](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/julian_jonker/32/149413_2.png) [@Julian\_Jonker](https://community.homey.app/u/Julian_Jonker)\ **Post date:** [July 21, 2026, 7:44pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/9076 "2026-07-21T19:44:07Z")
Hi @martijnpoppen , As of today my API isn’t working anymore. Flows are triggering but nothing happens. Not only on the notification side, but there is nothing triggered. could this already be the transfer happening or is there something else? I restarted the app and also the RAM usage is suddenly 110MB instead of 50/60 normally. Just for reference I created diagnostic report. 997f23dc-28b3-46e2-8626-c1f0ee7ec5c8 ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [July 21, 2026, 7:56pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/9077 "2026-07-21T19:56:30Z")
@Julian_Jonker the answer is right above your post. but i’ll share again. > See the latest status post which covers your issue: [[APP][Pro] Eufy Security - #5 by martijnpoppen](https://community.homey.app/t/app-pro-eufy-security/44921/5) ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [July 21, 2026, 7:57pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/9078 "2026-07-21T19:57:07Z")
Sharing again > [@martijnpoppen](#): > > # ⚠ **App status — please read before posting an issue** ⚠ > > _Last updated: 15 July 2026_ > > > **In short:** Eufy is moving everything to their new “Mega” platform and switching off the old system this app uses. The app is now in **maintenance mode** — I’ll keep the essentials alive, but new development is moving to a new Eufy Mega integration. API’s, Notifications and event images are currently unreliable, and that’s on Eufy’s side, not something I can fully fix here. > > * * * > > **🔧 Why the app is in maintenance mode?** > Eufy is migrating their ecosystem to the newer “Mega” platform (the 5-in-1 app) and phasing out the older APIs this app was built on. > > What that means going forward: > > - I’ll keep the **bare minimum working** for as long as the old APIs stay alive. > - I won’t be adding new features to this app — the foundation it’s built on is being deprecated. > - The real work is moving to a **new library built around Eufy Mega**. Once it’s ready, that’s where development continues. > > Thanks for the patience 🙏 > > **🔔 Notifications — hit or miss right now"** > Some of you get notifications, some don’t, and it’s genuinely inconsistent. The app currently runs a **hybrid** of Eufy’s old and new systems, so notifications can be unreliable no matter which side your account is on — there’s no guarantee either way. > > **Crashes** > Some people experience app crashes, this is due to the eufy api going into a loop which this app can’t handle. Unfortunately we are not aware of what eufy is doing and can’t control this either > > The migration happens **entirely on Eufy’s side**. We can’t trigger it, it’s not tied to updating the app, and we can’t predict when or how they move an account. If yours stopped, it’s likely caught between the old system being switched off and the new one not yet active. > > For now this is about as stable as it gets. Reliable notifications will come with the new Mega integration. > > * * * > > _If you’re hitting crashes, notification, image or stream problems, the sections above are almost certainly the cause — no need to open a new report. 🙏_ ---
**Author:** ![Julian\_Jonker](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/julian_jonker/32/149413_2.png) [@Julian\_Jonker](https://community.homey.app/u/Julian_Jonker)\ **Post date:** [July 21, 2026, 8:11pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/9079 "2026-07-21T20:11:55Z")
@martijnpoppen apologies, didn’t consider this falls under ‘app crash’. Then it’s clear and just sit it out. Thanks for the swift reply ---
**Author:** ![Drook](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/drook/32/79248_2.png) [@Drook](https://community.homey.app/u/Drook)\ **Post date:** [July 22, 2026, 3:03pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/9080 "2026-07-22T15:03:53Z")
Hi Martijn, I’ve read your App Status post and understand the app is currently in maintenance mode because of the Eufy Mega migration. However, I think I’ve found a reproducible issue that doesn’t seem to match the known notification or crash problems. **System** - Homey Pro - Eufy Security app v3.42.5 - Two Eufy contact sensors (Front Door and Garage) In the Eufy Security app both sensors correctly report **Opened** and **Closed**. However, in Homey: - “The contact alarm turned on” only triggers when the door is **closed**. - Opening the door does not trigger it. - The same behaviour occurs on both contact sensors. I have restarted the Eufy app and repaired the devices without any change. Is this something you’ve seen before, or is there anything else I can test? Thanks, Darryl Brooks ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [July 22, 2026, 3:05pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/9081 "2026-07-22T15:05:52Z")
@Drook that’s because of the migration. The new notifications swapped that. No way to fix it at the moment as inside the Homey app we don’t know which notification service is used. So it’s a won’t fix currently, best you can do is swap the flowcard. Atleast you have notifications/devices updates 😉 ---
**Author:** ![Drook](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/drook/32/79248_2.png) [@Drook](https://community.homey.app/u/Drook)\ **Post date:** [July 22, 2026, 7:42pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/9082 "2026-07-22T19:42:42Z")
Hi Martijn, Thank you for the explanation. That makes perfect sense now. I suspected the behaviour was related to Eufy’s backend migration rather than something I had configured incorrectly, so it’s helpful to have that confirmed. I’ll swap the Flow card as you suggested and continue testing. Fortunately, the devices themselves and the notifications are still working, so it’s only a minor inconvenience. Thanks again for taking the time to explain the situation, and for maintaining the app. Kind regards, Darryl Brooks ---
**Author:** ![Tim\_Rijckaert](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/tim_rijckaert/32/28538_2.png) [@Tim\_Rijckaert](https://community.homey.app/u/Tim_Rijckaert)\ **Post date:** [July 26, 2026, 6:08pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/9083 "2026-07-26T18:08:00Z")
@martijnpoppen I found a small but nasty bug while digging into why my door sensors kept showing “closed” after the app restarts: in resetCapabilities() (drivers/main-device.js) the restore loop uses for (const property in properties) — which iterates the array indices “0”..“4” instead of the PropertyName values, so hasProperty(“0”) never matches and the state restore after a reset has never actually run. That’s why contact sensors stay “closed” after every restart until the next physical open/close — which happens a lot right now with the Mega-migration restarts. The fix is one word (in → of). PR creation is restricted on the repo, so here’s the commit on my fork: > **[Fix dead property-restore loop in resetCapabilities (for...in -\> for.… ·...](https://github.com/timrijckaert/com.eufylife.security/commit/6b44b1471d6d199d01ff3e83c2d259d0abc95f85)** > > …..of) > > resetCapabilities() resets alarm\_contact / battery / onoff / guard mode to > defaults on every device start, then re-reads the real values from the eufy > device. But \`for (const property in pr... ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [July 26, 2026, 6:56pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/9084 "2026-07-26T18:56:53Z")
@Tim_Rijckaert thanks but won’t fix it now. Please see latest status post. (This app won’t be updated. New one is in the making) [[APP][Pro] Eufy Security - #5 by martijnpoppen](https://community.homey.app/t/app-pro-eufy-security/44921/5) ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [July 30, 2026, 10:50am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/9085 "2026-07-30T10:50:27Z")
FYI for ALL if you want to see updated on the Eufy Mega migration for the SDK: You can follow updates on Discord: [Eufy Mega](https://discord.gg/GGQTUcDP7) ---
**Author:** ![Stephen\_Petitt](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/stephen_petitt/32/121620_2.png) [@Stephen\_Petitt](https://community.homey.app/u/Stephen_Petitt)\ **Post date:** [July 31, 2026, 12:07am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/9086 "2026-07-31T00:07:13Z")
**[martijnpoppen](https://community.homey.app/u/martijnpoppen)** Just a quick update to let you know that I currently have snapshots from my Eufy 2k doorbell working on SHS. I know you can’t guarantee it will stay like that but thanks for the work you are/have been doing. Stephen ---
**Author:** ![Mike1233](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/mike1233/32/20991_2.png) [@Mike1233](https://community.homey.app/u/Mike1233)\ **Post date:** [July 31, 2026, 5:54am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/9087 "2026-07-31T05:54:52Z")
@Stephen_Petitt and it properly wil stop after a couple of hours or days. If i restart my app and repair the doorbell it works for a couple of hours, and it stops. @martijnpoppen is not going to fix this app till there is a real solution. ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [July 31, 2026, 6:54am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/9088 "2026-07-31T06:54:37Z")
Update 3rd of August 2026 > [@martijnpoppen](#): > > # ⚠ **App status — please read before posting an issue** ⚠ > > _Last updated: 3 August 2026_ > > > **In short:** Eufy is moving everything to their new “Mega” platform and switching off the old system this app uses. The app is now in **maintenance mode** — I’ll keep the essentials alive, but new development is moving to a new Eufy Mega integration. API’s, Notifications and event images are currently unreliable, and that’s on Eufy’s side, not something I can fully fix here. > > * * * > > **🔧 Why the app is in maintenance mode?** > Eufy is migrating their ecosystem to the newer “Mega” platform (the 5-in-1 app) and phasing out the older APIs this app was built on. > > What that means going forward: > > - I’ll keep the **bare minimum working** for as long as the old APIs stay alive. > - I won’t be adding new features to this app — the foundation it’s built on is being deprecated. > - The real work is moving to a **new library built around Eufy Mega**. Once it’s ready, that’s where development continues. > > Thanks for the patience 🙏 > > **🔔 Notifications — hit or miss right now"** > Some of you get notifications, some don’t, and it’s genuinely inconsistent. The app currently runs a **hybrid** of Eufy’s old and new systems, so notifications can be unreliable no matter which side your account is on — there’s no guarantee either way. > > **Crashes** > Some people experience app crashes, this is due to the eufy api going into a loop which this app can’t handle. Unfortunately we are not aware of what eufy is doing and can’t control this either > > **Failing login** > This can also happen. This might be that your account is already on the new V6 api and this app is not ready for that > > The migration happens **entirely on Eufy’s side**. We can’t trigger it, it’s not tied to updating the app, and we can’t predict when or how they move an account. If yours stopped, it’s likely caught between the old system being switched off and the new one not yet active. > > For now this is about as stable as it gets. Reliable notifications will come with the new Mega integration. > > * * * > > _If you’re hitting crashes, notification, image or stream problems, the sections above are almost certainly the cause — no need to open a new report. 🙏_ > > * * * > > **Progress on new:** > In the meantime, I’m working hard behind the scenes on the new Eufy Mega SDK together with other community Eufy developers from the Homebridge and Home Assistant ecosystems. Here’s a small sneak peek at what’s already supported! 🚀 > > I’m planning to build a single Eufy app for Homey based on this new SDK. This will eventually replace the current two apps (Eufy Security and Eufy Clean), so some migration will be required. I’ll share more details as development progresses! > > ![eufy-security1](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/7/c/7ca64ee05e65ef24ed570e27b5e74d1677634766.jpeg) > ![eufy-security2](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/0/8/08ae86e6016f555347e92084cd8e92aadc71dc8c.jpeg) > ![eufy-security3](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/9/f/9ff5fd43a768026bb35949d83735e7b9afdd0b3b.jpeg) > ![eufy-security4](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/4/f/4f425b5501e97bb2b0e7c9dbf32c808ad884f5a7.jpeg) > ![eufy-clean](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/f/6/f64f7ad57feb8e81c5054a54224f5c105879bfa9.jpeg) > ![eufy-life](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/8/8/885c131d2e2e52514aa6064345f53104ee5e7db7.jpeg) ---
**Author:** ![FrankP](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/frankp/32/120754_2.png) [@FrankP](https://community.homey.app/u/FrankP)\ **Post date:** [July 31, 2026, 10:37am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/9089 "2026-07-31T10:37:21Z")
Can you share a new discord link, the one you’re sharing is expired. [Previous page](https://community.homey.app/t/app-pro-eufy-security/44921.md?page=447) [Next page](https://community.homey.app/t/app-pro-eufy-security/44921.md?page=449)