# \[APP\]\[Pro\] Eufy Security **URL:** \ **Category:** Apps\ **Tags:** app, official, security, camera, homey-pro\ **Created:** [March 19, 2021, 3:28pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921 "2021-03-19T15:28:48Z")\ **Posts on this page:** 20\ **Page:** 447
**Author:** ![Marius\_Baran](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/marius_baran/32/47854_2.png) [@Marius\_Baran](https://community.homey.app/u/Marius_Baran)\ **Post date:** [July 13, 2026, 5:36pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/9050 "2026-07-13T17:36:21Z")
Hallo, Can you add this lights? \*\*eufy Außen-Wegeleuchten E10 (4er Pack) - Smarte LED´s > **[eufy Außen-Wegeleuchten E10](https://www.eufy.com/eu-de/products/t8l30311?variant=53258620338563&utm_medium=affiliate&utm_campaign=323889&sv1=affiliate&sv_campaign_id=323889&utm_source=awin&utm_content=Comparison+Shopping+Service+%28CSS%29&aw_affid=323889&awc=30691_1783964122_4987af3489b61cda5b3a566d5efdbddb)** > > RGBWW für faszinierende Beleuchtung: Die RGBWW-Technologie liefert lebendige RGB- und einstellbare warm- bis kaltweiße LEDs mit bis zu 350lm Helligkeit. Perfekt, um Außenbereiche mit hochwertigen Farben für den Alltag und besondere Anlässe zu... Thank you. Regards Marius ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [July 13, 2026, 6:01pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/9051 "2026-07-13T18:01:43Z")
@Marius_Baran please read before posting… → [[APP][Pro] Eufy Security - #5 by martijnpoppen - Apps - Homey Community Forum](https://tinyurl.com/eufy-homey-info) ---
**Author:** ![Stephen\_Petitt](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/stephen_petitt/32/121620_2.png) [@Stephen\_Petitt](https://community.homey.app/u/Stephen_Petitt)\ **Post date:** [July 14, 2026, 2:58am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/9052 "2026-07-14T02:58:32Z")
**[martijnpoppen](https://community.homey.app/u/martijnpoppen)** Does this new test version work for Eufy doorbells and Base Stations 2s on SHS, or is this outstanding, and if so, any thoughts on when it might added? Many thanks for your patience Stephen ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [July 14, 2026, 7:22am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/9053 "2026-07-14T07:22:03Z")
@Stephen_Petitt I’m not sure what particular part you’re aiming at, please elaborate. ---
**Author:** ![JonCo](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jonco/32/167430_2.png) [@JonCo](https://community.homey.app/u/JonCo)\ **Post date:** [July 14, 2026, 3:09pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/9054 "2026-07-14T15:09:25Z")
3.42.5 has fixed the notification problems and my Homey Pro is again seeing my camera’s Person/Vehicle tags and functioning in my flows again. Thank you for your hard work! I’ll find out later in the day if the window/door sensor states are working as intended in my climate flows. ---
**Author:** ![Stephen\_Petitt](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/stephen_petitt/32/121620_2.png) [@Stephen\_Petitt](https://community.homey.app/u/Stephen_Petitt)\ **Post date:** [July 14, 2026, 3:15pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/9055 "2026-07-14T15:15:26Z")
Sorry, you always think these posts are perfectly clear. So, having done extra work since posting I have a second question. So my original question was in regard to snapshots from my 2K battery doorbell, which you have previously said was not working due to missing video libraries on SHS. However, I now have a problem as well. Both my doorbell and Homebase 2 were marked as unavailable in Homey, so I deleted them and tried re-adding. I have been able to add the Homebase without problem but the doorbell is coming up as not found. Is there a timeout on discovery, as I have had to temporarily go from the Homebase being connected by Ethernet to wifi. Stephen ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [July 14, 2026, 4:25pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/9056 "2026-07-14T16:25:26Z")
@Stephen_Petitt no snapshots are still not possible The timeout error is related to this [[APP][Pro] Eufy Security - #5 by martijnpoppen - Apps - Homey Community Forum](https://tinyurl.com/eufy-homey-info) (also reason of not fixing the snapshots for SHS) ---
**Author:** ![Stephen\_Petitt](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/stephen_petitt/32/121620_2.png) [@Stephen\_Petitt](https://community.homey.app/u/Stephen_Petitt)\ **Post date:** [July 14, 2026, 6:53pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/9057 "2026-07-14T18:53:40Z")
No problem and no pressure. Thanks for the update Steohen ---
**Author:** ![Pangaea](https://avatars.discourse-cdn.com/v4/letter/p/45deac/32.png) [@Pangaea](https://community.homey.app/u/Pangaea)\ **Post date:** [July 14, 2026, 7:41pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/9058 "2026-07-14T19:41:33Z")
Doorbell notifications are working again with the latest update, thank you so much @martijnpoppen! ---
**Author:** ![loy80y](https://avatars.discourse-cdn.com/v4/letter/l/34f0e0/32.png) [@loy80y](https://community.homey.app/u/loy80y)\ **Post date:** [July 15, 2026, 5:18am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/9059 "2026-07-15T05:18:38Z")
lately ive noticed the eufy app crashing. not sure if its because of the recent changes from eufy or the updates to the app. diagnostic report below. cf3e0c2b-f575-4e72-b021-8412720a91f2 its crashing randomly due to memory from hovering over the crashed. i did restart my homey hub this morning to see if it helps but ive seen it crash a few times already and one just recently before i generated this report in the afternoon. ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [July 15, 2026, 7:09am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/9060 "2026-07-15T07:09:13Z")
@loy80y yes unfortunately due to APIs not responding the app goes into a loop. Nothing o can do at the moment ---
**Author:** ![loy80y](https://avatars.discourse-cdn.com/v4/letter/l/34f0e0/32.png) [@loy80y](https://community.homey.app/u/loy80y)\ **Post date:** [July 15, 2026, 8:17am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/9061 "2026-07-15T08:17:28Z")
no worries. thought id just post it here just incase there might be something else. hasnt been crashing too often that its annoying me. ive built set up a flow to restart after xx minutes as weell as notify me if it does crash. thanks ---
**Author:** ![Anders\_Gregow](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/anders_gregow/32/61721_2.png) [@Anders\_Gregow](https://community.homey.app/u/Anders_Gregow)\ **Post date:** [July 15, 2026, 9:07am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/9062 "2026-07-15T09:07:47Z")
My cameras and homebase are repeatedly getting unavailable/available since latest update of this app. Is this due to Eufy’s changes? Should I repair/remove and add the devices? Or use Tasker/Automation for now until Eufy has finished? ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [July 15, 2026, 10:20am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/9063 "2026-07-15T10:20:06Z")
@Anders_Gregow the answer is 2 posts above yours… Make sure to check posts before placing a comment ---
**Author:** ![Anders\_Gregow](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/anders_gregow/32/61721_2.png) [@Anders\_Gregow](https://community.homey.app/u/Anders_Gregow)\ **Post date:** [July 15, 2026, 10:54am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/9064 "2026-07-15T10:54:54Z")
Sorry. I did go through a lot of previous posts but missed/missunderstood that one. ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [July 15, 2026, 11:24am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/9065 "2026-07-15T11:24:59Z")
Updated today > [@martijnpoppen](#): > > # ⚠ **App status — please read before posting an issue** ⚠ > > _Last updated: 15 July 2026_ > > > **In short:** Eufy is moving everything to their new “Mega” platform and switching off the old system this app uses. The app is now in **maintenance mode** — I’ll keep the essentials alive, but new development is moving to a new Eufy Mega integration. API’s, Notifications and event images are currently unreliable, and that’s on Eufy’s side, not something I can fully fix here. > > * * * > > **🔧 Why the app is in maintenance mode?** > Eufy is migrating their ecosystem to the newer “Mega” platform (the 5-in-1 app) and phasing out the older APIs this app was built on. > > What that means going forward: > > - I’ll keep the **bare minimum working** for as long as the old APIs stay alive. > - I won’t be adding new features to this app — the foundation it’s built on is being deprecated. > - The real work is moving to a **new library built around Eufy Mega**. Once it’s ready, that’s where development continues. > > Thanks for the patience 🙏 > > **🔔 Notifications — hit or miss right now"** > Some of you get notifications, some don’t, and it’s genuinely inconsistent. The app currently runs a **hybrid** of Eufy’s old and new systems, so notifications can be unreliable no matter which side your account is on — there’s no guarantee either way. > > **Crashes** > Some people experience app crashes, this is due to the eufy api going into a loop which this app can’t handle. Unfortunately we are not aware of what eufy is doing and can’t control this either > > The migration happens **entirely on Eufy’s side**. We can’t trigger it, it’s not tied to updating the app, and we can’t predict when or how they move an account. If yours stopped, it’s likely caught between the old system being switched off and the new one not yet active. > > For now this is about as stable as it gets. Reliable notifications will come with the new Mega integration. > > * * * > > _If you’re hitting crashes, notification, image or stream problems, the sections above are almost certainly the cause — no need to open a new report. 🙏_ ---
**Author:** ![Sibren\_ter\_Hove](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/sibren_ter_hove/32/79870_2.png) [@Sibren\_ter\_Hove](https://community.homey.app/u/Sibren_ter_Hove)\ **Post date:** [July 16, 2026, 12:29pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/9066 "2026-07-16T12:29:58Z")
Hey i am super happy that you guys are busy with the new app. I wish to donate something to you all. Can i donate it to you @martijnpoppen that you will split it or better to donate to each person? ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [July 16, 2026, 3:16pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/9067 "2026-07-16T15:16:17Z")
@Sibren_ter_Hove I’m not sure if the other guys have a PayPal link. I’ll make sure they get it ! But don’t feel obliged to do a donation! ---
**Author:** ![SCLS79](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/scls79/32/160745_2.png) [@SCLS79](https://community.homey.app/u/SCLS79)\ **Post date:** [July 17, 2026, 11:00am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/9068 "2026-07-17T11:00:34Z")
The last couple of days the app keeps crashing. Didn’t change anything on my side. Does it have anything to do with the changes or updates? ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [July 17, 2026, 11:30am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/9069 "2026-07-17T11:30:28Z")
@SCLS79 See latest status post [[APP][Pro] Eufy Security - #5 by martijnpoppen](https://community.homey.app/t/app-pro-eufy-security/44921/5) > [@martijnpoppen](#): > > **Crashes** > Some people experience app crashes, this is due to the eufy api going into a loop which this app can’t handle. Unfortunately we are not aware of what eufy is doing and can’t control this either [Previous page](https://community.homey.app/t/app-pro-eufy-security/44921.md?page=446) [Next page](https://community.homey.app/t/app-pro-eufy-security/44921.md?page=448)