# \[APP\]\[Pro\] Eufy Security **URL:** \ **Category:** Apps\ **Tags:** app, official, security, camera, homey-pro\ **Created:** [March 19, 2021, 3:28pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921 "2021-03-19T15:28:48Z")\ **Posts on this page:** 20\ **Page:** 445
**Author:** ![Jan\_Spruit](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jan_spruit/32/82940_2.png) [@Jan\_Spruit](https://community.homey.app/u/Jan_Spruit)\ **Post date:** [July 1, 2026, 3:37pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/9008 "2026-07-01T15:37:27Z")
Hi @martijnpoppen , Notifications for doorbell in homey is working again.😀 Only thing I now noticed is If I use the function to send a voice message to the doorbell with the selection “My message 1/2/3”, it does not work, even though I have created two voice messages in the Eufy app under Quick Reply. Best regards, Jan ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [July 1, 2026, 4:03pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/9009 "2026-07-01T16:03:55Z")
@James_Mans please check the change log. It doesn’t specify anything related to doorsensors. So there’s no fix yet. It was not my highest prio. First get stuff working then fine tune Please tell the model numbers of your cameras and send a diagnostic report after reproducing the issue ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [July 1, 2026, 4:08pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/9010 "2026-07-01T16:08:28Z")
@Jan_Spruit glad it works again Unfortunately i can’t change that. See [[APP][Pro] Eufy Security - #5 by martijnpoppen - Apps - Homey Community Forum](https://tinyurl.com/eufy-homey-info) or below ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [July 1, 2026, 4:10pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/9011 "2026-07-01T16:10:15Z")
. > [@martijnpoppen](#): > > 🚨 🚨 🚨 > > # Issues > > Eufy is in the middle of a big migration of their ecosystem to their newer “Mega” platform, and they’ve started phasing out the older APIs this app was built on. A recent fix keeps push notifications working for now, so the current version should keep running in the short term. > > Going forward, here’s what to expect: I’ll do my best to keep the **bare minimum working** so existing setups keep functioning for as long as the old APIs stay alive. But I won’t be adding new features or making further improvements to the current app — the foundation it’s built on is being deprecated, and it doesn’t make sense to keep investing there. > > The real work is happening on a **new library** built around the Eufy Mega platform. Once that’s ready, that’s where future development will go, and I’ll pick things back up properly then. Until then, please treat the Eufy Homey Security & Clean app as being in maintenance mode. > > Thanks for the patience and understanding 🙏 ---
**Author:** ![Peter\_Veenstra](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peter_veenstra/32/143769_2.png) [@Peter\_Veenstra](https://community.homey.app/u/Peter_Veenstra)\ **Post date:** [July 1, 2026, 6:30pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/9012 "2026-07-01T18:30:24Z")
@martijnpoppen Ik ondervind sinds een aantal dagen problemen dat de status van mijn raam/deur sensor soms niet goed staat in Homey. Ik heb er meerdere in huis en dan denk Homey dat er bijv. 2 ramen dicht zijn terwijl ze open staan. Push meldingen staan gewoon aan en batterijen zijn ook goed. Raam weer dicht en open doen veranderd vaak de status weer. Komt dit ook door de wijzigingen die Eufy aan het maken is? Is het inmiddels verstandiger dat ik overstap naar een andere sensor? ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [July 1, 2026, 6:58pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/9013 "2026-07-01T18:58:36Z")
@Peter_Veenstra this is an English topic. Please edit and translate your post Next to that a couple of post back it was mentioned already.. > [@\[APP\]\[Pro\] Eufy Security](https://community.homey.app/t/app-pro-eufy-security/44921/9007): > > @martijnpoppen I have updated the app, and restarted, the door sensor is still saying the contact alarm is on, when the door is shut, created and sent a diagnostic report after recreating that. My eufy 2c camera is still not alerting through to homey, and the doorbell is also not getting through, but i don’t want to swamp you !! And yes it is due to all eufy changes ---
**Author:** ![Joep\_Vullings](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/joep_vullings/32/9293_2.png) [@Joep\_Vullings](https://community.homey.app/u/Joep_Vullings)\ **Post date:** [July 1, 2026, 9:01pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/9014 "2026-07-01T21:01:25Z")
Great work Martijn, thanks a lot! ---
**Author:** ![Ronwell](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/ronwell/32/46980_2.png) [@Ronwell](https://community.homey.app/u/Ronwell)\ **Post date:** [July 2, 2026, 2:46am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/9015 "2026-07-02T02:46:36Z")
thanks for the update, does anything need to be setup or changed for the update to take affect ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [July 2, 2026, 4:09am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/9016 "2026-07-02T04:09:46Z")
@Ronwell please elaborate ---
**Author:** ![Ronwell](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/ronwell/32/46980_2.png) [@Ronwell](https://community.homey.app/u/Ronwell)\ **Post date:** [July 2, 2026, 5:08am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/9017 "2026-07-02T05:08:03Z")
my homey has updated the eufy app do i need to do anything to get it working properlly again, eg sign again, restat the app remove everything and add back in, do i need to do anything ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [July 2, 2026, 6:05am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/9018 "2026-07-02T06:05:25Z")
@Ronwell to get what working. Please explain. I can’t see what your setup is right. ---
**Author:** ![Peter\_Heemskerk](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peter_heemskerk/32/114149_2.png) [@Peter\_Heemskerk](https://community.homey.app/u/Peter_Heemskerk)\ **Post date:** [July 2, 2026, 6:14am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/9019 "2026-07-02T06:14:36Z")
I have updated the app but still no notifications! is there something I have to do to get this working again? ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [July 2, 2026, 6:26am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/9020 "2026-07-02T06:26:01Z")
@Peter_Heemskerk no idea, please send a report. It’s not a guaranteed fix, we don’t know what eufy is changing in the background ---
**Author:** ![Peter\_Heemskerk](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peter_heemskerk/32/114149_2.png) [@Peter\_Heemskerk](https://community.homey.app/u/Peter_Heemskerk)\ **Post date:** [July 2, 2026, 6:29am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/9021 "2026-07-02T06:29:12Z")
7c8286b4-b0ee-49ec-83fa-57fd3b55cf6d ---
**Author:** ![The-Q](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/the-q/32/28641_2.png) [@The-Q](https://community.homey.app/u/The-Q)\ **Post date:** [July 2, 2026, 6:40am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/9022 "2026-07-02T06:40:04Z")
Hello Martijn, I removed and re-installed the app just to be sure. But I do not get the doorbell press trigger in the flow. cf24acc4-5ab7-4855-8c23-b515b73ef6de ---
**Author:** ![Ronwell](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/ronwell/32/46980_2.png) [@Ronwell](https://community.homey.app/u/Ronwell)\ **Post date:** [July 2, 2026, 6:54am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/9023 "2026-07-02T06:54:30Z")
I this update was to fix eufy notifications getting passed on to homey, nothing has changed in my setup except your update, so what do i need to do toget it working again ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [July 2, 2026, 7:33am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/9024 "2026-07-02T07:33:10Z")
@Ronwell no idea, please send a report. It’s not a guaranteed fix, we don’t know what eufy is changing in the background ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [July 2, 2026, 7:58am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/9025 "2026-07-02T07:58:57Z")
@The-Q @Peter_Heemskerk @Ronwell Thanks for the report and the logs This is a known issue right now: Eufy is migrating their system and switching off the old one the app relies on, so notifications and event images have become unreliable regardless of setup. It’s happening on Eufy’s side and isn’t something I can fully fix in the current app. Also see below for more explanation ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [July 2, 2026, 7:59am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/9026 "2026-07-02T07:59:29Z")
# ⚠ **App status — please read before posting an issue** ⚠ _Last updated: 2 July 2026_ > **In short:** Eufy is moving everything to their new “Mega” platform and switching off the old system this app uses. The app is now in **maintenance mode** — I’ll keep the essentials alive, but new development is moving to a new Eufy Mega integration. Notifications and event images are currently unreliable, and that’s on Eufy’s side, not something I can fully fix here. * * * **🔧 Why the app is in maintenance mode?** Eufy is migrating their ecosystem to the newer “Mega” platform (the 5-in-1 app) and phasing out the older APIs this app was built on. What that means going forward: - I’ll keep the **bare minimum working** for as long as the old APIs stay alive. - I won’t be adding new features to this app — the foundation it’s built on is being deprecated. - The real work is moving to a **new library built around Eufy Mega**. Once it’s ready, that’s where development continues. Thanks for the patience 🙏 **🔔 Notifications — hit or miss right now"** Some of you get notifications, some don’t, and it’s genuinely inconsistent. The app currently runs a **hybrid** of Eufy’s old and new systems, so notifications can be unreliable no matter which side your account is on — there’s no guarantee either way. The migration happens **entirely on Eufy’s side**. We can’t trigger it, it’s not tied to updating the app, and we can’t predict when or how they move an account. If yours stopped, it’s likely caught between the old system being switched off and the new one not yet active. For now this is about as stable as it gets. Reliable notifications will come with the new Mega integration. * * * _If you’re hitting notification, image or stream problems, the sections above are almost certainly the cause — no need to open a new report. 🙏_ * * * ---
**Author:** ![The-Q](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/the-q/32/28641_2.png) [@The-Q](https://community.homey.app/u/The-Q)\ **Post date:** [July 2, 2026, 9:57am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/9027 "2026-07-02T09:57:10Z")
Is this only for the “old” systems? If I upgrade to new doorbel en new homebase is it then solved? [Previous page](https://community.homey.app/t/app-pro-eufy-security/44921.md?page=444) [Next page](https://community.homey.app/t/app-pro-eufy-security/44921.md?page=446)