# \[APP\]\[Pro\] Eufy Security **URL:** \ **Category:** Apps\ **Tags:** app, official, security, camera, homey-pro\ **Created:** [March 19, 2021, 3:28pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921 "2021-03-19T15:28:48Z")\ **Posts on this page:** 20\ **Page:** 442
**Author:** ![Ronwell](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/ronwell/32/46980_2.png) [@Ronwell](https://community.homey.app/u/Ronwell)\ **Post date:** [June 26, 2026, 7:09am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/8947 "2026-06-26T07:09:45Z")
my work around for the current issue, is to use tasker on my phone to forward notifications from eufy to homey via a webhook, at least as a temporary workaround ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [June 26, 2026, 7:39am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/8948 "2026-06-26T07:39:05Z")
@MattiasL if you saw the comment from Ronwell you saw my comment as well So same answer applies, please read this [[APP][Pro] Eufy Security - #8932 by martijnpoppen](https://community.homey.app/t/app-pro-eufy-security/44921/8932) ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [June 26, 2026, 7:49am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/8949 "2026-06-26T07:49:00Z")
FYI > [@martijnpoppen](#): > > ⚠ ⚠ ⚠ > > # Issues > > **Notifications** > Some people might experience issues with receiving updates from their devices. This is an issue with the push notifications from Eufy to Homey. > Currently no fix or root cause had been identified > > [[Bug]: Push channel goes fully silent — registration succeeds but no device events delivered · Issue #933 · bropat/eufy-security-client · GitHub](https://github.com/bropat/eufy-security-client/issues/933) ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [June 28, 2026, 6:11pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/8950 "2026-06-28T18:11:15Z")
## New app update (🟩 LIVE: [3.41.5](https://homey.app/a/com.eufylife.security/test)): > **Changelog:** > > **NEW:** > **1** : Add message to timeline/devices which will tell users that the Eufy Notifications are broken * * * 💥 If you find any **issues** , send a **diagnostic report** > ⚠ Note: Before sending a report make sure to reproduce the issue so the issue will be visible in the report > > 1. 📱 Via **Homey Mobile app:** > More - apps - Eufy Security - settings wheel right top - send diagnostic report (add your email to the description) > > 2. 💻 Via **Homey Webapp:** > Settings wheel bottom left - Select Eufy Security - Click on send diagnostic report (add your email to the description) * * * > You can install this version by clicking the link (version number) above and press install > > ⏪ **Don’t want to be part of a test version?** Install the live version → [Eufy Security | Homey](https://homey.app/a/com.eufylife.security/) * * * ---
**Author:** ![KestasM](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/kestasm/32/97463_2.png) [@KestasM](https://community.homey.app/u/KestasM)\ **Post date:** [June 29, 2026, 1:37pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/8951 "2026-06-29T13:37:36Z")
Is there a way to make the Homey Pro Eufy Cam see faces scanned from the HomeBase 3? and use those faces for automation? so that the camera sees the face and the automation is triggered. ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [June 29, 2026, 2:26pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/8953 "2026-06-29T14:26:48Z")
@KestasM no that’s not possible And currently it’s not possible to receive events and images at all due to issues in the API ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [June 29, 2026, 2:27pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/8954 "2026-06-29T14:27:20Z")
@Cmoret this is a English topic Please edit and translate your post ---
**Author:** ![Cmoret](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/cmoret/32/168345_2.png) [@Cmoret](https://community.homey.app/u/Cmoret)\ **Post date:** [June 29, 2026, 2:41pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/8955 "2026-06-29T14:41:48Z")
Apologies. my point is that although my Eufy integration stopped functioning last night, it works again after having it repaired from the homey app. Logging in with region NL made it work again. Apparently the region was set to EU, which does not function anymore. With this solution, Homey is again able to trigger te security mode such as Away and Home based on our presence. Also, Eufy reports back to Homey correctly. Maybe this works because you have made a change. In any case, I’d like to thank you for all your efforts. ---
**Author:** ![pettan\_69](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/pettan_69/32/17252_2.png) [@pettan\_69](https://community.homey.app/u/pettan_69)\ **Post date:** [June 29, 2026, 2:49pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/8956 "2026-06-29T14:49:16Z")
Hello, First, thank you for a very nice app which has been working excellent since I installed in in January. Unfortunately the Eufy Security app has since update yesterday damaged my flows. I use the flows to have my Sonos system to speak and tell me to remember to disarm the security alarm when I come home. My understanding is that since the update to 3.41.5 the flows do not understand the Eufy Homebase state (home or away), and therefore the flows are not working correct. I created a diagnostic report a few minutes ago. Possible to fix? ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [June 29, 2026, 2:49pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/8957 "2026-06-29T14:49:44Z")
@Cmoret currently there are multiple things going on. I didn’t change anything unfortunately as there’s not much to change at the moment. In the background I’m working with other developers on a complete rewrite of the eufy landscape as that is what eufy is doing as well. But it will take a lot of time ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [June 29, 2026, 2:50pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/8958 "2026-06-29T14:50:39Z")
@pettan_69 it’s not due to the update. Next to that there’s a time line notification in your homey app and every eufy device in homey gives a notification. Lastly it’s also communicated multiple times in this thread → [[APP][Pro] Eufy Security - #5 by martijnpoppen - Apps - Homey Community Forum](https://tinyurl.com/eufy-homey-info) Change in 3.41.5 → ![image](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/7/d/7dd2634a4819e33397c684b162a230a1a289281e.png) ---
**Author:** ![Shaba49](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/shaba49/32/80542_2.png) [@Shaba49](https://community.homey.app/u/Shaba49)\ **Post date:** [June 29, 2026, 2:56pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/8959 "2026-06-29T14:56:01Z")
Hi, As per the notes, my Eufy devices are no-longer sending notifications via Homey. My doorbell and floodlight are affected. Below is the diags for reference. v3.41.5 38a34f46-ff90-48d4-8061-5c898a9ccdfe Hope this is resolved soon. ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [June 29, 2026, 2:57pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/8960 "2026-06-29T14:57:22Z")
@Shaba49 please check → [APP][Pro] Eufy Security - [#5 by martijnpoppen - Apps - Homey Community Forum](https://tinyurl.com/eufy-homey-info) Change in 3.41.5 → ![image](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/7/d/7dd2634a4819e33397c684b162a230a1a289281e.png) ---
**Author:** ![pettan\_69](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/pettan_69/32/17252_2.png) [@pettan\_69](https://community.homey.app/u/pettan_69)\ **Post date:** [June 29, 2026, 2:59pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/8961 "2026-06-29T14:59:50Z")
> [@martijnpoppen](#): > > @pettan_69 it’s not due to the update. > Next to that there’s a time line notification in your homey app and every eufy device in homey gives a notification. Lastly it’s also communicated multiple times in this thread Okay, understand. I just made that assumption as everything has been working smooth less since I started using the app in January and everything stopped working since the update yesterday and the notifications from Eufy to Homey seems silent ---
**Author:** ![Shaba49](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/shaba49/32/80542_2.png) [@Shaba49](https://community.homey.app/u/Shaba49)\ **Post date:** [June 29, 2026, 3:09pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/8962 "2026-06-29T15:09:06Z")
Hi Martiij, Yeah, I have seen that so am hoping its resolved soon as its stopped a while ago now. ---
**Author:** ![KestasM](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/kestasm/32/97463_2.png) [@KestasM](https://community.homey.app/u/KestasM)\ **Post date:** [June 29, 2026, 4:46pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/8963 "2026-06-29T16:46:45Z")
thanks. is it possible to come up with something with flow so that when the camera sees my face, it unlocks the door lock? 😊 ---
**Author:** ![Daan\_Dagevos](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/daan_dagevos/32/80220_2.png) [@Daan\_Dagevos](https://community.homey.app/u/Daan_Dagevos)\ **Post date:** [June 29, 2026, 4:59pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/8964 "2026-06-29T16:59:31Z")
So we can drop by with a printed page with your face on it? 😉 ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [June 29, 2026, 5:29pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/8965 "2026-06-29T17:29:36Z")
@KestasM again. Currently nothing is possible: [[APP][Pro] Eufy Security - #5 by martijnpoppen - Apps - Homey Community Forum](https://tinyurl.com/eufy-homey-info) But yes when that’s resolved you can use the existing flow cards to recognise yourself. ![image](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/a/c/acf62af5c1a181c15b21387d4676e85ab68e170a.png) ---
**Author:** ![KestasM](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/kestasm/32/97463_2.png) [@KestasM](https://community.homey.app/u/KestasM)\ **Post date:** [June 29, 2026, 6:45pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/8966 "2026-06-29T18:45:07Z")
@martijnpoppen and when will it theoretically be possible to use camera faces to unlock flow locks? ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [June 29, 2026, 7:08pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/8967 "2026-06-29T19:08:51Z")
@KestasM please read my message. That’s already possible, i just shared you the flowcard to do it [Previous page](https://community.homey.app/t/app-pro-eufy-security/44921.md?page=441) [Next page](https://community.homey.app/t/app-pro-eufy-security/44921.md?page=443)