# \[APP\]\[Pro\] Eufy Security

**URL:** <https://community.homey.app/t/app-pro-eufy-security/44921>\
**Category:** Apps\
**Tags:** app, official, security, camera, homey-pro\
**Created:** [March 19, 2021, 3:28pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921 "2021-03-19T15:28:48Z")\
**Posts on this page:** 20\
**Page:** 441

<div class="post-metadata">

**Author:** ![James\_Mans](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/james_mans/32/167521_2.png) [@James\_Mans](https://community.homey.app/u/James_Mans)\
**Post date:** [June 23, 2026, 12:49pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/8927 "2026-06-23T12:49:33Z")

</div>

![IMG_6481](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/b/d/bda44213ac810b05e9277ac01570e7e5b3df6c5e.jpeg)

---

<div class="post-metadata">

**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [June 23, 2026, 5:23pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/8928 "2026-06-23T17:23:46Z")

</div>

@James_Mans and inside the security mode. Can you share that too. Also please limit your post to 1 post at a time.

---

<div class="post-metadata">

**Author:** ![James\_Mans](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/james_mans/32/167521_2.png) [@James\_Mans](https://community.homey.app/u/James_Mans)\
**Post date:** [June 23, 2026, 6:10pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/8929 "2026-06-23T18:10:27Z")

</div>

@martijnpoppen sorry, I only did that as it won’t let me add more than 1 image per post, I can’t see the security node, can you share a screen shot of the settings you need ?

---

<div class="post-metadata">

**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [June 23, 2026, 6:50pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/8930 "2026-06-23T18:50:24Z")

</div>

@James_Mans you can find it in FAQ Q1 [[APP][Pro] Eufy Security - #4 by martijnpoppen - Apps - Homey Community Forum](https://tinyurl.com/eufy-homey)

---

<div class="post-metadata">

**Author:** ![JonCo](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jonco/32/167430_2.png) [@JonCo](https://community.homey.app/u/JonCo)\
**Post date:** [June 23, 2026, 6:54pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/8931 "2026-06-23T18:54:59Z")

</div>

The tinyurl redirects are broken it seems.

I haven’t changed security settings and never set Home/Away settings for Eufy. Nothing changed on my end in my settings or on my setup, save for moving unrelated devices to my IoT network off of the main network earlier in the week.

I’m having similar issues to others in the thread, it seems. Was there a Eufy update that broke something?

I tried removing your Homey app entirely (and rebooting everything dozens of times) and re-adding every Eufy device with the same issues.

The Flow shows as technically correct but as illustrated in the previous screenshot, your Eufy Homey App is not seeing the events from Eufy Security (which is correctly sending push notifications and identifying events through their own app).

 ![Screenshot_20260623_115129_Homey](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/a/e/ae69e0bad6ad2cc182a0b7d8978c8fd82d3aa7b5.jpeg)

---

<div class="post-metadata">

**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [June 23, 2026, 6:58pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/8932 "2026-06-23T18:58:28Z")

</div>

@JonCo it might be a Eufy update which break the notifications but i won’t be aware of that. We will see in the coming period if more people will experience it. There are currently 3 people facing this issue. Probably more will follow. So matter of time, and then maybe we can find a fix. This happened a while ago as well and we could fix it. But please read this as well:

> [@martijnpoppen](#):
>
> In the background, I’ve been working on a new Eufy app for several months. Progress has been slow, and it’s still uncertain whether I’ll be able to get it fully working.
> 
> Eufy is moving entirely to their new 5-in-1 app, and as a result, I’m currently spending all of my available Homey development time on adapting to those changes. Sooner or later, the current integration will stop working.
> 
> Because of that, support for new devices cannot be added at the moment …
> 
> **Unfortunately, I don’t see a bright long-term future for the current app in its present form.**  
> (Athom is aware of the situation.)

---

<div class="post-metadata">

**Author:** ![Ronwell](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/ronwell/32/46980_2.png) [@Ronwell](https://community.homey.app/u/Ronwell)\
**Post date:** [June 24, 2026, 5:23am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/8933 "2026-06-24T05:23:36Z")

</div>

this has proberbly already been covered, but it seams homey is not getting notifications from Eufy the eufy mobile app is getting them, but not homey, it was on and off for a couple days now nothing is getting through

---

<div class="post-metadata">

**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [June 24, 2026, 6:24am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/8934 "2026-06-24T06:24:18Z")

</div>

@Ronwell read one post up above yours.

---

<div class="post-metadata">

**Author:** ![Chanel65](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/chanel65/32/16973_2.png) [@Chanel65](https://community.homey.app/u/Chanel65)\
**Post date:** [June 24, 2026, 6:02pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/8935 "2026-06-24T18:02:10Z")

</div>

Hi @martijnpoppen

The app has suddenly started to crash. After restart it crashes again. CPU and RAM looks normal.

App version 3.41.4

Homey Pro 2023 version 13.2.1

Can you see anything in the report?

1b7cbaf5-355c-45b2-be22-7d57ac314450

Thanks

Christer

---

<div class="post-metadata">

**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [June 24, 2026, 6:28pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/8936 "2026-06-24T18:28:07Z")

</div>

Hi @Chanel65  
I can’t find this report  
Please send it again

---

<div class="post-metadata">

**Author:** ![Chanel65](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/chanel65/32/16973_2.png) [@Chanel65](https://community.homey.app/u/Chanel65)\
**Post date:** [June 24, 2026, 6:49pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/8937 "2026-06-24T18:49:31Z")

</div>

Hi @martijnpoppen

New report.

0e4a22a7-6706-4ccf-8934-d7e64e9e327c

Hope this works.

Thanks

Christer

---

<div class="post-metadata">

**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [June 25, 2026, 6:02am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/8938 "2026-06-25T06:02:41Z")

</div>

Hi @Chanel65  
Still not coming trough  
I would suggest to restart your homey. Or contact athom

---

<div class="post-metadata">

**Author:** ![Carlos\_Luchmun](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/carlos_luchmun/32/62139_2.png) [@Carlos\_Luchmun](https://community.homey.app/u/Carlos_Luchmun)\
**Post date:** [June 25, 2026, 7:26am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/8939 "2026-06-25T07:26:17Z")

</div>

Hi Martijn,

I did quite extensive testing and ruled out pretty much all configuration-related causes.

- Geofencing is disabled / neutralized
- Tested with different accounts / users
- Removed custom mode and tested only with standard Home / Away modes
- Manual mode switching inside the Eufy app works correctly
- Changing security mode from Homey does not work, neither via Flows nor directly from the device card

Because direct device control in Homey also fails, I no longer think this is related to flows, geofencing or my configuration.

At this point it feels more like an issue in the Homey ↔ Eufy integration itself, possibly related to API calls, security mode mapping or HomeBase 3 compatibility.

For reference, I am using HomeBase 3.

---

<div class="post-metadata">

**Author:** ![MattiasL](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/mattiasl/32/79656_2.png) [@MattiasL](https://community.homey.app/u/MattiasL)\
**Post date:** [June 25, 2026, 7:44am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/8940 "2026-06-25T07:44:18Z")

</div>

```auto

```

I restarted the Eufy Security app yesterday and it worked for about 2 hours. Now I have created a flow that restarts the app every hour but I am not home so I can’t test and see if that solves the problem. It’s not a pretty solution.

---

<div class="post-metadata">

**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [June 25, 2026, 8:10am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/8941 "2026-06-25T08:10:04Z")

</div>

@Carlos_Luchmun flows and direct control work exactly the same.  
Next to that as mentioned there’s nothing I can do. The command fires successful and eufy acknowledges it. I have no idea how I could make a fix for something I cannot see or control

---

<div class="post-metadata">

**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [June 25, 2026, 8:10am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/8942 "2026-06-25T08:10:41Z")

</div>

@MattiasL sorry it’s not clear what problem you are talking about  
Please explain

---

<div class="post-metadata">

**Author:** ![MattiasL](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/mattiasl/32/79656_2.png) [@MattiasL](https://community.homey.app/u/MattiasL)\
**Post date:** [June 25, 2026, 10:00am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/8943 "2026-06-25T10:00:18Z")

</div>

Sorry. I’ve been experiencing problems for a couple of days with my Eufy things working in the Eufy app. But not in Homey. But when I restart the Eufy security app in Homey, they work for a couple of hours.

---

<div class="post-metadata">

**Author:** ![MattiasL](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/mattiasl/32/79656_2.png) [@MattiasL](https://community.homey.app/u/MattiasL)\
**Post date:** [June 25, 2026, 12:27pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/8944 "2026-06-25T12:27:36Z")

</div>

Here’s a report: a9877e74-43b9-42af-a150-7c9c75fdd1cd

---

<div class="post-metadata">

**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [June 25, 2026, 4:42pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/8945 "2026-06-25T16:42:30Z")

</div>

@MattiasL again please explain your issue. I have no clue what I need to check for you

---

<div class="post-metadata">

**Author:** ![MattiasL](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/mattiasl/32/79656_2.png) [@MattiasL](https://community.homey.app/u/MattiasL)\
**Post date:** [June 26, 2026, 4:39am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/8946 "2026-06-26T04:39:41Z")

</div>

> [@Ronwell](#):
>
> homey is not getting notifications from Eufy the eufy mobile app is getting them, but not homey, it was on and off for a couple days now nothing is getting through

```auto

```

Sorry but I have the same problem as @Ronwell My motion sensors notify in the original Eufy app but in Homey the movements are not registered. I have created an alternative account that I log in with on Homey. All devices are visible and no error messages are displayed.

[Previous page](https://community.homey.app/t/app-pro-eufy-security/44921.md?page=440)

[Next page](https://community.homey.app/t/app-pro-eufy-security/44921.md?page=442)
