# \[APP\]\[Pro\] Eufy Security **URL:** \ **Category:** Apps\ **Tags:** app, official, security, camera, homey-pro\ **Created:** [March 19, 2021, 3:28pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921 "2021-03-19T15:28:48Z")\ **Posts on this page:** 20\ **Page:** 44
**Author:** ![Heula](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/heula/32/31852_2.png) [@Heula](https://community.homey.app/u/Heula)\ **Post date:** [April 19, 2021, 2:58pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/864 "2021-04-19T14:58:46Z")
I also tested a flow that sends a voice command when the doorbell rings. These flows are working fine for me. ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [April 19, 2021, 3:05pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/865 "2021-04-19T15:05:10Z")
Great stuff @Heula ! Nice to see the combination of different devices together with Eufy. Thanks for sharing 😃 ---
**Author:** ![Heula](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/heula/32/31852_2.png) [@Heula](https://community.homey.app/u/Heula)\ **Post date:** [April 19, 2021, 3:12pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/866 "2021-04-19T15:12:21Z")
Yes, it does work great together with these two devices. Your welcome for sharing. I think sharing flows could be helpful for other (newbie) users. When I started with Homey I found those who were available real helpful for myself. Sometimes people don’t want to share their flow for unknown reasons. ---
**Author:** ![Heula](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/heula/32/31852_2.png) [@Heula](https://community.homey.app/u/Heula)\ **Post date:** [April 20, 2021, 7:59am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/867 "2021-04-20T07:59:34Z")
This morning I noticed an issue with setting the alarm to home. Because I had changed some things in my go to bed flow the alarm didn’t go to custom 1 (sleep mode) so I had to do it manually on the keypad. This morning when I woke up my wake up flow started but couldn’t set it back to home mode because it didn’t recognize that it was on custom 1. So I tested it and indeed, when set manually a mode on the keypad flows that wants to change the security mode won’t work. Is there a way to fix this? Thanks. ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [April 20, 2021, 8:22am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/868 "2021-04-20T08:22:19Z")
@Heula Eufy has an issue where te notifications from the homebase are turned off. Can you check that? I have this issue too. In the new version of the Homey app (with the new library) I can force these settings. Left is how I see it everytime. Right what it should be ![Screenshot_20210420-102122](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/3/7/378719d793ae155642a10987443d5d8398c4d404.jpeg) ![Screenshot_20210420-102128](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/e/e/ee5184049a921bc8094cf50ea6fa1e24ca3eec59.jpeg) ---
**Author:** ![Heula](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/heula/32/31852_2.png) [@Heula](https://community.homey.app/u/Heula)\ **Post date:** [April 20, 2021, 11:46am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/869 "2021-04-20T11:46:10Z")
That is odd, I had the settings set as in image on the right but when I just looked now it was set as the image on the left. When setting it back to the right image the flows works just fine. I will check if this keeps changing without my doing. Thanks. ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [April 20, 2021, 1:14pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/870 "2021-04-20T13:14:00Z")
Yeah exactly. So that’s what I said. That’s an Eufy issue. It somehow resets. Hopefully we can fix it in the new version 🤞 ---
**Author:** ![Remko\_H](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/remko_h/32/30378_2.png) [@Remko\_H](https://community.homey.app/u/Remko_H)\ **Post date:** [April 21, 2021, 8:08pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/872 "2021-04-21T20:08:56Z")
I can not figure out how to make a snapshot, What I want is that when a device is switched on, that the camera takes a picture of the room. It sounds simple, but what I get is a picture of the last motion detection and not a picture of the moment. ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [April 21, 2021, 8:12pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/873 "2021-04-21T20:12:36Z")
Hey @Remko_H , Please check [Frequently Asked Questions](https://community.homey.app/t/app-eufy-security/44921/4) Q3 🙂 EDIT: especially Q3-A2 & Q3-A3 ---
**Author:** ![Kongedam](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/kongedam/32/35807_2.png) [@Kongedam](https://community.homey.app/u/Kongedam)\ **Post date:** [April 25, 2021, 8:33am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/874 "2021-04-25T08:33:08Z")
Hi @MrBlue Could you share your flows for Face++? ---
**Author:** ![Heula](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/heula/32/31852_2.png) [@Heula](https://community.homey.app/u/Heula)\ **Post date:** [April 28, 2021, 10:44am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/875 "2021-04-28T10:44:48Z")
I’m interested in your flow(s) for Face++ as well. Thanks. ---
**Author:** ![Felho](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/felho/32/38916_2.png) [@Felho](https://community.homey.app/u/Felho)\ **Post date:** [April 30, 2021, 7:49pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/876 "2021-04-30T19:49:58Z")
Hi someone knows why not see snapsot homey app? And if send motion alarm flow to telegram I live same picture like this. How can fix it? Thanks. ![IMG_0033.PNG](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/c/f/cfab96cbaeb7071091987e3c31b759462c6d2656.jpeg) ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [April 30, 2021, 8:03pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/877 "2021-04-30T20:03:54Z")
Hey @Felho Please check [Frequently Asked Questions](https://community.homey.app/t/app-eufy-security/44921/4) Q3 🙂 Especially Q3-A2 & Q3-A3 ---
**Author:** ![Felho](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/felho/32/38916_2.png) [@Felho](https://community.homey.app/u/Felho)\ **Post date:** [April 30, 2021, 9:27pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/878 "2021-04-30T21:27:12Z")
I use person detection see my flow, the and row is only test!! original set nobody is at home [my flow](https://homey.app/f/IZjHAA) and here is my bug report: df0ca2d7-0f1c-4988-96f8-63f57ab2e7ba I add to cameras NAS RSTP and now work flow and send snapshot telegram. I dont’t now which solutions fix this. ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [April 30, 2021, 9:53pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/879 "2021-04-30T21:53:55Z")
Hey, Can you check you Security Mode? (Home, Away, Disarmed etc) Make sure it has the notifications enabled. This is needed for Homey tot receive events. In your diagnostics I dont see issues. ---
**Author:** ![Felho](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/felho/32/38916_2.png) [@Felho](https://community.homey.app/u/Felho)\ **Post date:** [April 30, 2021, 10:14pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/880 "2021-04-30T22:14:04Z")
yes security mode is away when I tested. Notification is enabled, the other notification I receved. And I reseved Eufy same but now have picture. ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [April 30, 2021, 10:26pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/881 "2021-04-30T22:26:01Z")
If you receive notifications from Eufy. Homey should also be Able to pick that up. Is your issue resolved? ---
**Author:** ![Felho](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/felho/32/38916_2.png) [@Felho](https://community.homey.app/u/Felho)\ **Post date:** [May 1, 2021, 5:23am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/882 "2021-05-01T05:23:28Z")
I think yes, but homey not pick that Eufy picture, Homey always send this. ![Képernyőfotó 2021-05-01 - 7.19.44](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/e/e/eea4883daecbe2e85448b1f0d0da6319143e41de.jpeg) If when card motion detected always send old lest picture, If Motion alarm turned on, same, and if person detected same. But I try fix this, I settings both cam my NAS, and after send homey picture notification and telegram. But I think this is not real good solution…But works for me. ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [May 1, 2021, 7:06am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/883 "2021-05-01T07:06:21Z")
@Felho Try to restart the Eufy Homey app (as described in the FAQ) This probably fixes it for you ---
**Author:** ![Felho](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/felho/32/38916_2.png) [@Felho](https://community.homey.app/u/Felho)\ **Post date:** [May 1, 2021, 7:22am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/884 "2021-05-01T07:22:33Z")
that was I first try. Not fix it. just NAS setup. But now it’s work. And now I disabled it NAS smttings and work. I don’t understand why need this setup. Could you see my bug report? Find it any error? [Previous page](https://community.homey.app/t/app-pro-eufy-security/44921.md?page=43) [Next page](https://community.homey.app/t/app-pro-eufy-security/44921.md?page=45)