# \[APP\]\[Pro\] Eufy Security **URL:** \ **Category:** Apps\ **Tags:** app, official, security, camera, homey-pro\ **Created:** [March 19, 2021, 3:28pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921 "2021-03-19T15:28:48Z")\ **Posts on this page:** 20\ **Page:** 432
**Author:** ![Benito\_Stijger](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/benito_stijger/32/120949_2.png) [@Benito\_Stijger](https://community.homey.app/u/Benito_Stijger)\ **Post date:** [March 25, 2026, 8:54pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/8742 "2026-03-25T20:54:20Z")
Ok, Thanks for the info can I use the minibase Chime or need I use the homebase 2 or 3 ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [March 26, 2026, 10:22am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/8743 "2026-03-26T10:22:48Z")
@benito_stijger, yes that should work! ---
**Author:** ![Ronwell](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/ronwell/32/46980_2.png) [@Ronwell](https://community.homey.app/u/Ronwell)\ **Post date:** [April 2, 2026, 3:18am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/8744 "2026-04-02T03:18:07Z")
hi I am after some advice regarding snapshots. my flow when my camera E340 floodlight, or my C120 indoor cameras detects a person, then creates a snapshot. then 20 sec delay push the snapshot to my phone. the snapshot that is sent to my phone doesn’t capture the person/ event, like its taken after the event, in clear full screen view. if I use event snap shot instead of the device snapshot it gets the event, but its in a split screen view that’s too small see any detail. Ideally I want a full screen view snapshot of the actual event, is it possible, what do I need to do ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [April 2, 2026, 4:04am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/8745 "2026-04-02T04:04:36Z")
Hi @Ronwell As far as I know this is not possible ---
**Author:** ![Vincent\_van\_Dam](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/vincent_van_dam/32/121050_2.png) [@Vincent\_van\_Dam](https://community.homey.app/u/Vincent_van_Dam)\ **Post date:** [April 9, 2026, 5:42pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/8746 "2026-04-09T17:42:00Z")
Can you try and add the E10 Smoke detector? Great app by the way ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [April 9, 2026, 9:19pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/8747 "2026-04-09T21:19:37Z")
@Vincent_van_Dam see [[APP][Pro] Eufy Security - #5 by martijnpoppen - Apps - Homey Community Forum](https://tinyurl.com/eufy-homey-info) ---
**Author:** ![Erik\_Dahl](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/erik_dahl/32/121046_2.png) [@Erik\_Dahl](https://community.homey.app/u/Erik_Dahl)\ **Post date:** [April 10, 2026, 9:13am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/8748 "2026-04-10T09:13:21Z")
@martijnpoppen Thanks a lot for this app. However, it keeps locking up my homey and reboots. Only connected device is a homebase s3, all flows disabled. Any info you need from me to check this possible issue? Report: ee3d1487-37ee-4ca8-9781-9c22697354b1 Thanks a bunch. ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [April 10, 2026, 9:28am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/8749 "2026-04-10T09:28:48Z")
@Erik_Dahl Unfortunately i can’t see anything related to that in the log. When you disable the Eufy app the reboot of Homey stops? ---
**Author:** ![Erik\_Dahl](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/erik_dahl/32/121046_2.png) [@Erik\_Dahl](https://community.homey.app/u/Erik_Dahl)\ **Post date:** [April 10, 2026, 3:08pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/8750 "2026-04-10T15:08:31Z")
That is correct, and unit becomes unresponsive. I’m happy to help if I can help out with anything. I’ve tried to create logs through simple syslog but it’s not producing anything. Guidance is well appreciated. ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [April 10, 2026, 3:37pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/8751 "2026-04-10T15:37:18Z")
@Erik_Dahl I can’t really help with this. There’s no information in the logs so I can’t tell you what to do Please try to create a report when the issue occurs again ---
**Author:** ![Erik\_Dahl](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/erik_dahl/32/121046_2.png) [@Erik\_Dahl](https://community.homey.app/u/Erik_Dahl)\ **Post date:** [April 10, 2026, 3:55pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/8752 "2026-04-10T15:55:07Z")
Thanks for letting me know. You have any good ideas re howto create meaningful logs? Sems like simplelog wont cut the line. Thanks, ---
**Author:** ![Erik\_Dahl](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/erik_dahl/32/121046_2.png) [@Erik\_Dahl](https://community.homey.app/u/Erik_Dahl)\ **Post date:** [April 12, 2026, 6:16pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/8753 "2026-04-12T18:16:24Z")
Just FYI, it seems like your app was not the issue. The issue was right here behind the keyb 😉 ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [April 12, 2026, 8:03pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/8754 "2026-04-12T20:03:12Z")
@Erik_Dahl thanks for letting me know! ---
**Author:** ![Graaf](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/graaf/32/159113_2.png) [@Graaf](https://community.homey.app/u/Graaf)\ **Post date:** [April 15, 2026, 12:58pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/8755 "2026-04-15T12:58:33Z")
@martijnpopppen Would it be possible to add an device setting to disable the live RTSP stream feature? I don’t use this functionality, and when I tap a camera device card in the app, it shows in the ‘black screen’ the attempt of loading the live stream as default. I’d prefer to see the snapshot as the first view instead. ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [April 15, 2026, 1:17pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/8756 "2026-04-15T13:17:14Z")
@Graaf yes by disabling it in the eufy app on your phone ---
**Author:** ![Graaf](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/graaf/32/159113_2.png) [@Graaf](https://community.homey.app/u/Graaf)\ **Post date:** [April 15, 2026, 1:24pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/8757 "2026-04-15T13:24:28Z")
I didn’t enabled RTSP in the Eufy app, but it still shows it in Homey with the error: player is unabled to open the MRL ‘RTSP\_not\_enabled\_in\_EUFY\_app’. Am I doing something wrong? ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [April 16, 2026, 5:21am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/8758 "2026-04-16T05:21:29Z")
@Graaf if you restart the app it will be gone ---
**Author:** ![Graaf](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/graaf/32/159113_2.png) [@Graaf](https://community.homey.app/u/Graaf)\ **Post date:** [April 16, 2026, 9:34am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/8759 "2026-04-16T09:34:43Z")
I tried restarting the Homey app multiple times, but it’s still there. ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [April 16, 2026, 9:37am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/8760 "2026-04-16T09:37:12Z")
@Graaf please send a diagnostic report ---
**Author:** ![Graaf](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/graaf/32/159113_2.png) [@Graaf](https://community.homey.app/u/Graaf)\ **Post date:** [April 16, 2026, 9:51am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/8761 "2026-04-16T09:51:22Z")
Done! Thanks for your help and time. a64357b6-f90e-4479-8d5d-9d90e7f46542 [Previous page](https://community.homey.app/t/app-pro-eufy-security/44921.md?page=431) [Next page](https://community.homey.app/t/app-pro-eufy-security/44921.md?page=433)