# \[APP\]\[Pro\] Eufy Security **URL:** \ **Category:** Apps\ **Tags:** app, official, security, camera, homey-pro\ **Created:** [March 19, 2021, 3:28pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921 "2021-03-19T15:28:48Z")\ **Posts on this page:** 20\ **Page:** 431
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [March 23, 2026, 10:19am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/8722 "2026-03-23T10:19:38Z")
@Dennis_van_Dinter I tried but homey is not powerful enough to keep the stream alive. So currently not possible ---
**Author:** ![Dennis\_van\_Dinter](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/dennis_van_dinter/32/28180_2.png) [@Dennis\_van\_Dinter](https://community.homey.app/u/Dennis_van_Dinter)\ **Post date:** [March 23, 2026, 10:45am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/8723 "2026-03-23T10:45:20Z")
Stupid question Maybe, but does that also count for the new Homey 2026? ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [March 23, 2026, 12:23pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/8724 "2026-03-23T12:23:10Z")
@Dennis_van_Dinter yes every homey. It’s mainly about the software limits ---
**Author:** ![Dennis\_van\_Dinter](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/dennis_van_dinter/32/28180_2.png) [@Dennis\_van\_Dinter](https://community.homey.app/u/Dennis_van_Dinter)\ **Post date:** [March 23, 2026, 12:45pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/8725 "2026-03-23T12:45:33Z")
Thanks, Martijn​👍👍 ---
**Author:** ![Zibillo](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/zibillo/32/142256_2.png) [@Zibillo](https://community.homey.app/u/Zibillo)\ **Post date:** [March 23, 2026, 3:55pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/8726 "2026-03-23T15:55:21Z")
The camera appeared disconnected from the EUFY app. This happens a few days after I configure it in Homey. In Homey, the camera is only used in a flow that sends a notification when a pet is detected. I have no idea whether it’s possible to see any errors in diagnostic logs. If I don’t connect it to Homey, I don’t have any disconnection issues. I have other cameras connected to the Eufy NVR, and they don’t suffer from the same problem. ---
**Author:** ![Michael\_Zimmer](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/michael_zimmer/32/80082_2.png) [@Michael\_Zimmer](https://community.homey.app/u/Michael_Zimmer)\ **Post date:** [March 23, 2026, 5:57pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/8727 "2026-03-23T17:57:32Z")
I registered a second Account in eufy and shared my home with the New Account. Repair of eufy app in homey I entered the New Mail Account. It is still not working: 64d65c1a-e213-4912-80b2-10f14f599c67 ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [March 23, 2026, 7:02pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/8728 "2026-03-23T19:02:26Z")
@Michael_Zimmer please clarify In the forum you ask a question about a second account While the report states something related to a sensor What is your exact question? ---
**Author:** ![Michael\_Zimmer](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/michael_zimmer/32/80082_2.png) [@Michael\_Zimmer](https://community.homey.app/u/Michael_Zimmer)\ **Post date:** [March 23, 2026, 7:16pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/8729 "2026-03-23T19:16:25Z")
I have different eufy sensors, for example door Sensors. I created also a second account at eufy and configured the second account in eufy app at homey, because there were some notices in forum not to add the same account to homey that is already registered at native eufy app. I can see all events in native eufy app but not in eufy app from homey. ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [March 23, 2026, 10:44pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/8730 "2026-03-23T22:44:14Z")
@Michael_Zimmer did you already check FAQ Q1? [[APP][Pro] Eufy Security - #4 by martijnpoppen - Apps - Homey Community Forum](Https://tinyurl.com/eufy-homey) Doesn’t sound like an issue with your account. ---
**Author:** ![Michael\_Zimmer](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/michael_zimmer/32/80082_2.png) [@Michael\_Zimmer](https://community.homey.app/u/Michael_Zimmer)\ **Post date:** [March 24, 2026, 6:03am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/8731 "2026-03-24T06:03:13Z")
I activated push notification in eufy app for the sensor and now it is working. I only want to get the message in history and start flows, I dön’t want to get push messages and I think it worked before without ‘push’ activation in eufy app. Log stopped a few days before and I didn’t changevthe eufy app ---
**Author:** ![Jari\_Peuhkurinen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jari_peuhkurinen/32/101312_2.png) [@Jari\_Peuhkurinen](https://community.homey.app/u/Jari_Peuhkurinen)\ **Post date:** [March 24, 2026, 6:51am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/8732 "2026-03-24T06:51:28Z")
This conversation has gotten quite long, and maybe this one has already been answered, but i’d appreciate some insights. I’ve been having “problems” with Eufy motion sensor and my newest RTSP camera stream. Both stop receiving notifications in Homey from Eufy android app (Android app works as it supposed to be). Restarting the Eufy Homey app fixes things. So the question is that anyone using the restart automation to fix the notification problems, how frequently you need to restart the app? Live-stream from C220 camera seems to go go down every time I close android app. I haven’t been able to track the lifeline of the motion sensor, but it stops working daily. I have checked the settings on both apps. I have two accounts and RTSP setting corretly. ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [March 24, 2026, 8:40am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/8733 "2026-03-24T08:40:57Z")
@Michael_Zimmer this never worked without push notifications. As the FAQ also states, this is the only way to get it working ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [March 24, 2026, 8:42am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/8734 "2026-03-24T08:42:36Z")
@Jari_Peuhkurinen - Please send a report when notifications are failing, that’s not supposed to happen - RTSP stopping after 5 minutes is a known Eufy limitation, see FAQ Q17: [[APP][Pro] Eufy Security - #4 by martijnpoppen](https://community.homey.app/t/app-pro-eufy-security/44921/4) ---
**Author:** ![robkor](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/robkor/32/19653_2.png) [@robkor](https://community.homey.app/u/robkor)\ **Post date:** [March 24, 2026, 10:21am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/8735 "2026-03-24T10:21:51Z")
Hi @martijnpoppen any progress on the triggering of the zone activity when camera’s detect motion? I checked all FAQ in my settings and still no zone motion detection. ---
**Author:** ![robkor](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/robkor/32/19653_2.png) [@robkor](https://community.homey.app/u/robkor)\ **Post date:** [March 24, 2026, 10:33am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/8736 "2026-03-24T10:33:19Z")
For one of my three cameras the battery status isn’t updated. 10 days ago I charged the camera to 100%. The battery status in the Eufy-app on iOS shows 100% and the Homey still shows 24%. ![IMG_1419.PNG](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/6/1/617bf810166b2809f48f7cc8e25f38de001d6e68.jpeg) I repaired the camera in Homey, I repaired the Homebase device in Homey, I restarted the Eufy-app in Homey (several times), I restarted the Homey. I checked notification settings in the Eufy-app on iOS and they seem to be correct. Still no change in the battery status. The battery status for my other cameras is updated frequently. What can I do to correct this status issue for this camera? The settings for all 3 cameras are exactly the same. ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [March 24, 2026, 11:47am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/8737 "2026-03-24T11:47:40Z")
@robkor no sorry I have not much time at the moment for homey development For battery please read FAQ Q5 [[APP][Pro] Eufy Security - #4 by martijnpoppen - Apps - Homey Community Forum](https://tinyurl.com/eufy-homey) so this is almost never correct ---
**Author:** ![Benito\_Stijger](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/benito_stijger/32/120949_2.png) [@Benito\_Stijger](https://community.homey.app/u/Benito_Stijger)\ **Post date:** [March 24, 2026, 8:54pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/8738 "2026-03-24T20:54:53Z")
I followed the steps in FAQ Q14 but am still getting an error message. this is my flow and the error that they send. ![{7D71B0EC-9F2A-4AC0-8919-D0A8AE272F59}](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/a/9/a95a914126470a9272034e0c803866eb74980e23.png) ![WhatsApp Image 2026-03-24 at 21.51.16](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/6/9/6916548bf0539000fe5582006762e2c5c2509801.jpeg) ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [March 24, 2026, 10:40pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/8739 "2026-03-24T22:40:21Z")
@Benito_Stijger which camera and which Homebase? ---
**Author:** ![Benito\_Stijger](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/benito_stijger/32/120949_2.png) [@Benito\_Stijger](https://community.homey.app/u/Benito_Stijger)\ **Post date:** [March 25, 2026, 1:19pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/8740 "2026-03-25T13:19:57Z")
I used the E340 without a Homebase directly connected to the Wifi ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [March 25, 2026, 8:22pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/8741 "2026-03-25T20:22:37Z")
@Benito_Stijger E340 without homebase can’t take snapshots [Previous page](https://community.homey.app/t/app-pro-eufy-security/44921.md?page=430) [Next page](https://community.homey.app/t/app-pro-eufy-security/44921.md?page=432)