# \[APP\]\[Pro\] Eufy Security

**URL:** <https://community.homey.app/t/app-pro-eufy-security/44921>\
**Category:** Apps\
**Tags:** app, official, security, camera, homey-pro\
**Created:** [March 19, 2021, 3:28pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921 "2021-03-19T15:28:48Z")\
**Posts on this page:** 20\
**Page:** 430

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**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [March 10, 2026, 11:26am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/8701 "2026-03-10T11:26:39Z")

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@robkor Thanks  
The whole handling of events got rewritten to reduce memory usage → [[APP][Pro] Eufy Security - #8595 by martijnpoppen](https://community.homey.app/t/app-pro-eufy-security/44921/8595)

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**Author:** ![Jiri\_Pech](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jiri_pech/32/48190_2.png) [@Jiri\_Pech](https://community.homey.app/u/Jiri_Pech)\
**Post date:** [March 11, 2026, 6:31pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/8702 "2026-03-11T18:31:08Z")

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Hello @martijnpoppen ,

It looks like the issue might not be with the app itself, but rather with Homey and its recent updates. I just updated Homey to version 13.0.0, and the white light temperature control stopped working for my Govee lights controlled via their API. It seems that Homey has deleted the capability listeners. Before this update, all the lights were working perfectly.

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**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [March 11, 2026, 6:43pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/8703 "2026-03-11T18:43:17Z")

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@Jiri_Pech really strange  
Did you already create a ticket at Athom support?

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**Author:** ![Jiri\_Pech](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jiri_pech/32/48190_2.png) [@Jiri\_Pech](https://community.homey.app/u/Jiri_Pech)\
**Post date:** [March 12, 2026, 7:03am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/8705 "2026-03-12T07:03:31Z")

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Govee has official app - so i have mailed them 🙂

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**Author:** ![Benito\_Stijger](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/benito_stijger/32/120949_2.png) [@Benito\_Stijger](https://community.homey.app/u/Benito_Stijger)\
**Post date:** [March 18, 2026, 8:31pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/8706 "2026-03-18T20:31:49Z")

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Hello,

I’m trying to get an snapshot if someone is ringing my doorbell but this is only what i got.

did i need to change something in homey or the eufy app?

i used 2 different logins.

 ![image](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/0/d/0d008f60937d6af4a2a26c28b94a5b83a73c89ae.jpeg)

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<div class="post-metadata">

**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [March 18, 2026, 9:15pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/8707 "2026-03-18T21:15:28Z")

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@Benito_Stijger please share your flow

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**Author:** ![Mark\_Nahuysen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/mark_nahuysen/32/50920_2.png) [@Mark\_Nahuysen](https://community.homey.app/u/Mark_Nahuysen)\
**Post date:** [March 19, 2026, 5:03am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/8708 "2026-03-19T05:03:45Z")

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Any chance to make these devices available in the app? I have some great flow ideas with these…

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**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [March 19, 2026, 5:18am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/8709 "2026-03-19T05:18:21Z")

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@Mark_Nahuysen which devices? List of devices which are not yet in the app can be found here [[APP][Pro] Eufy Security - #5 by martijnpoppen](https://community.homey.app/t/app-pro-eufy-security/44921/5)

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**Author:** ![Mark\_Nahuysen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/mark_nahuysen/32/50920_2.png) [@Mark\_Nahuysen](https://community.homey.app/u/Mark_Nahuysen)\
**Post date:** [March 19, 2026, 5:58am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/8710 "2026-03-19T05:58:12Z")

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What means “will never be supported”? Never or never never ever?

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<div class="post-metadata">

**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [March 19, 2026, 7:55am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/8711 "2026-03-19T07:55:50Z")

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@Mark_Nahuysen what is the difference? Never means never right

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**Author:** ![Zibillo](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/zibillo/32/142256_2.png) [@Zibillo](https://community.homey.app/u/Zibillo)\
**Post date:** [March 19, 2026, 7:55am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/8712 "2026-03-19T07:55:57Z")

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Hi @martijnpoppen,

I have a problem with Outdoor Cam Pro (T8441) connected to Homebase3. If I connect the cam to Homey, after a few days it stops working. The camera still shows as ‘online’ on the Eufy app, but I can’t watch the live stream and it stops sending events. I don’t have these problems with the other cams.

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**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [March 19, 2026, 7:56am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/8713 "2026-03-19T07:56:18Z")

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@Zibillo please send a diagnostic report when that occurs

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<div class="post-metadata">

**Author:** ![Benito\_Stijger](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/benito_stijger/32/120949_2.png) [@Benito\_Stijger](https://community.homey.app/u/Benito_Stijger)\
**Post date:** [March 20, 2026, 11:35am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/8714 "2026-03-20T11:35:07Z")

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This is my flow

 ![image](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/c/b/cb6e84607e7b4ad57a5252d50d2247b2e57b8206.png)

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<div class="post-metadata">

**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [March 20, 2026, 3:43pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/8715 "2026-03-20T15:43:30Z")

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@Benito_Stijger please check FAQ Q14 for correct usage of snapshots: [[APP][Pro] Eufy Security - #4 by martijnpoppen - Apps - Homey Community Forum](https://tinyurl.com/eufy-homey)

Also might be good to read this: [[APP][Pro] Eufy Security - #3 by martijnpoppen](https://community.homey.app/t/app-pro-eufy-security/44921/3)

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<div class="post-metadata">

**Author:** ![Zibillo](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/zibillo/32/142256_2.png) [@Zibillo](https://community.homey.app/u/Zibillo)\
**Post date:** [March 21, 2026, 6:32pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/8716 "2026-03-21T18:32:18Z")

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I just uploaded log with id 8288a02c-4cd2-4516-989c-c095c663ab1c

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<div class="post-metadata">

**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [March 21, 2026, 7:40pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/8717 "2026-03-21T19:40:23Z")

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@Zibillo please explain what I’m looking at and what you expected

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<div class="post-metadata">

**Author:** ![Sharkys](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/sharkys/32/54029_2.png) [@Sharkys](https://community.homey.app/u/Sharkys)\
**Post date:** [March 22, 2026, 12:00pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/8718 "2026-03-22T12:00:08Z")

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> [@martijnpoppen](#):
>
> Never

Never say never 🙂

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**Author:** ![Michael\_Zimmer](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/michael_zimmer/32/80082_2.png) [@Michael\_Zimmer](https://community.homey.app/u/Michael_Zimmer)\
**Post date:** [March 22, 2026, 1:08pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/8719 "2026-03-22T13:08:13Z")

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Is it correct that I habe to register a second mailadress to connect eufy with homey bacuse it is not possible to use the same login for eufy App and homey?

I used the same mailaddress for borh until 8 day ago.

Since then the Status is not snycing any more.

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<div class="post-metadata">

**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [March 22, 2026, 3:31pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/8720 "2026-03-22T15:31:58Z")

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@Michael_Zimmer yes that’s correct as login in on multiple devices at the same time can cause conflicts

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<div class="post-metadata">

**Author:** ![Dennis\_van\_Dinter](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/dennis_van_dinter/32/28180_2.png) [@Dennis\_van\_Dinter](https://community.homey.app/u/Dennis_van_Dinter)\
**Post date:** [March 23, 2026, 8:27am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/8721 "2026-03-23T08:27:36Z")

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Hi @martijnpoppen

Probably been asked before. The Eufy wired 2K video doorbell doesn’t officially support RTSP, but I know for Home Assistant they made the video stream working. Any way possible to integrate a working stream for this doorbell in Homey?

[Previous page](https://community.homey.app/t/app-pro-eufy-security/44921.md?page=429)

[Next page](https://community.homey.app/t/app-pro-eufy-security/44921.md?page=431)
