# \[APP\]\[Pro\] Eufy Security

**URL:** <https://community.homey.app/t/app-pro-eufy-security/44921>\
**Category:** Apps\
**Tags:** app, official, security, camera, homey-pro\
**Created:** [March 19, 2021, 3:28pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921 "2021-03-19T15:28:48Z")\
**Posts on this page:** 20\
**Page:** 43

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**Author:** ![David\_Ogo](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/david_ogo/32/30667_2.png) [@David\_Ogo](https://community.homey.app/u/David_Ogo)\
**Post date:** [April 19, 2021, 11:19am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/844 "2021-04-19T11:19:27Z")

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the camera is well shared with the account used by homey. I can’t see my 2 sensors either, what should I do?

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**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [April 19, 2021, 11:21am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/845 "2021-04-19T11:21:28Z")

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@David_Ogo  
What kind of sensors do you have?  
Also try to add them as a sensor.

 ![image](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/4/e/4e78a5aa0740e554ed672820869356119a3e6709.png)

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**Author:** ![David\_Ogo](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/david_ogo/32/30667_2.png) [@David\_Ogo](https://community.homey.app/u/David_Ogo)\
**Post date:** [April 19, 2021, 11:36am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/846 "2021-04-19T11:36:15Z")

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Deursensor

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**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [April 19, 2021, 11:37am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/847 "2021-04-19T11:37:51Z")

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@David_Ogo

1. check if they are added to your extra account.
2. try to login again in the Eufy-Homey app.

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<div class="post-metadata">

**Author:** ![David\_Ogo](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/david_ogo/32/30667_2.png) [@David\_Ogo](https://community.homey.app/u/David_Ogo)\
**Post date:** [April 19, 2021, 11:52am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/848 "2021-04-19T11:52:53Z")

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As camera, They are Added to my extra Account

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<div class="post-metadata">

**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [April 19, 2021, 11:57am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/849 "2021-04-19T11:57:27Z")

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@David_Ogo Did you try to login again?

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**Author:** ![David\_Ogo](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/david_ogo/32/30667_2.png) [@David\_Ogo](https://community.homey.app/u/David_Ogo)\
**Post date:** [April 19, 2021, 11:58am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/850 "2021-04-19T11:58:17Z")

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I re-validated my account in the app but nothing

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**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [April 19, 2021, 11:58am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/851 "2021-04-19T11:58:45Z")

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@David_Ogo Can you share an diagnostic report with me?

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**Author:** ![David\_Ogo](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/david_ogo/32/30667_2.png) [@David\_Ogo](https://community.homey.app/u/David_Ogo)\
**Post date:** [April 19, 2021, 12:10pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/852 "2021-04-19T12:10:16Z")

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yes, I don’t remember how to do it …

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**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [April 19, 2021, 12:10pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/853 "2021-04-19T12:10:57Z")

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@David_Ogo Go to More → Apps → Eufy Security → Settings wheel right top → Send diagnostic report

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<div class="post-metadata">

**Author:** ![David\_Ogo](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/david_ogo/32/30667_2.png) [@David\_Ogo](https://community.homey.app/u/David_Ogo)\
**Post date:** [April 19, 2021, 12:11pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/854 "2021-04-19T12:11:54Z")

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21ebbcf5-c4bc-4153-bacd-266038ba6e17  
Ok for you ?

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<div class="post-metadata">

**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [April 19, 2021, 12:15pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/855 "2021-04-19T12:15:40Z")

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@David_Ogo There’s no info about device pairing. Did you try to add the device trough this screen?

 ![image](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/d/0/d04b6a8e08d43c43398359906fb32929717f7e34.jpeg)

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<div class="post-metadata">

**Author:** ![David\_Ogo](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/david_ogo/32/30667_2.png) [@David\_Ogo](https://community.homey.app/u/David_Ogo)\
**Post date:** [April 19, 2021, 12:16pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/856 "2021-04-19T12:16:34Z")

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No !

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<div class="post-metadata">

**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [April 19, 2021, 12:17pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/857 "2021-04-19T12:17:19Z")

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If you didn’t try to add it. It wont show up 😉

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<div class="post-metadata">

**Author:** ![David\_Ogo](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/david_ogo/32/30667_2.png) [@David\_Ogo](https://community.homey.app/u/David_Ogo)\
**Post date:** [April 19, 2021, 12:22pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/858 "2021-04-19T12:22:31Z")

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I thought the accessories were updating automatically … I have the new camera. He added the camera detectors to me. I deleted them but I cannot add them as detectors …

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<div class="post-metadata">

**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [April 19, 2021, 12:26pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/859 "2021-04-19T12:26:16Z")

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No, In Homey you always have to add your devices manually.  
If you delete something and it doesnt work, try restarting the app.

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<div class="post-metadata">

**Author:** ![David\_Ogo](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/david_ogo/32/30667_2.png) [@David\_Ogo](https://community.homey.app/u/David_Ogo)\
**Post date:** [April 19, 2021, 12:52pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/860 "2021-04-19T12:52:28Z")

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I was able to integrate the sensors after restarting the application. thank you !

Is it possible to send image captures of the sensors at a chosen time?

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<div class="post-metadata">

**Author:** ![David\_Ogo](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/david_ogo/32/30667_2.png) [@David\_Ogo](https://community.homey.app/u/David_Ogo)\
**Post date:** [April 19, 2021, 12:54pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/861 "2021-04-19T12:54:20Z")

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Image capture of camera…

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<div class="post-metadata">

**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [April 19, 2021, 1:04pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/862 "2021-04-19T13:04:46Z")

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@David_Ogo , Currently no.  
I’m working on a new integration and I think it will be possible with that. 🤞

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<div class="post-metadata">

**Author:** ![Heula](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/heula/32/31852_2.png) [@Heula](https://community.homey.app/u/Heula)\
**Post date:** [April 19, 2021, 2:53pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/863 "2021-04-19T14:53:24Z")

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I have created some flows to have a group of Google Home working as a siren that I would like to share for those who are interested. Working like a charm for me.

For example when homebase 2 is in away mode and the door contact of my bedroom is opened the homebase will siren but with these flows also my three Google Home devices will do that.

When the homebase is set to home mode the siren will stop.

I use these flows for multiple door contact and sensors in my house.

[Previous page](https://community.homey.app/t/app-pro-eufy-security/44921.md?page=42)

[Next page](https://community.homey.app/t/app-pro-eufy-security/44921.md?page=44)
