# \[APP\]\[Pro\] Eufy Security

**URL:** <https://community.homey.app/t/app-pro-eufy-security/44921>\
**Category:** Apps\
**Tags:** app, official, security, camera, homey-pro\
**Created:** [March 19, 2021, 3:28pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921 "2021-03-19T15:28:48Z")\
**Posts on this page:** 20\
**Page:** 429

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**Author:** ![David\_van\_As](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/david_van_as/32/2419_2.png) [@David\_van\_As](https://community.homey.app/u/David_van_As)\
**Post date:** [March 1, 2026, 10:05am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/8681 "2026-03-01T10:05:57Z")

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Yes tried that - seems like a firewall is blocking traffic. I will investigate further, tnx

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**Author:** ![Luca\_Lorenzi](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/luca_lorenzi/32/116057_2.png) [@Luca\_Lorenzi](https://community.homey.app/u/Luca_Lorenzi)\
**Post date:** [March 1, 2026, 3:38pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/8682 "2026-03-01T15:38:55Z")

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Yes I have the same problem with the live view.  
Snapshot is fine

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**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [March 1, 2026, 4:13pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/8683 "2026-03-01T16:13:23Z")

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@Luca_Lorenzi will check again

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**Author:** ![Jak](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jak/32/157314_2.png) [@Jak](https://community.homey.app/u/Jak)\
**Post date:** [March 4, 2026, 10:27pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/8684 "2026-03-04T22:27:27Z")

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The Homebase doesn’t expose the capability `homealarm_state` ( [Tutorial: Device Capabilities - Homey Apps SDK v3](https://apps-sdk-v3.developer.homey.app/tutorial-device-capabilities.html) ) - would this be possible to add?

In addition to being a Homey capability, this would mean that the Eufy Homebase security system would be picked up and exposed via HomeKitty as it looks for that capability in addition to the device type.

If it is acceptable for it to be added (or potentially replace `alarm_arm_mode` which appears to be of Home Assistant origin?) - would you be open to a pull request? I’d be happy to provide one if the suggestion is acceptable.

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**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [March 5, 2026, 5:53am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/8685 "2026-03-05T05:53:22Z")

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Hi Jak  
The home alarm\_state is not aligning with the cameras and Homebase so it wasn’t added for a reason

Also why would you expect this? There’s already a picker for arm mode. Only adding this for home kitty is not feasible in my opinion. As “alarm\_arm\_state” has only 3 options. So this will really conflict with the existing picker and the \_alarm\_arm\_mode”

Alarm\_arm\_mode is not coming from home assistant? It was requested by users so it will show an indicator if the alarm is not enabled

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**Author:** ![Jak](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jak/32/157314_2.png) [@Jak](https://community.homey.app/u/Jak)\
**Post date:** [March 5, 2026, 7:07am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/8686 "2026-03-05T07:07:42Z")

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Thank you for responding Martijn

> Only adding this for home kitty is not feasible in my opinion.

I have my answer 🙂 I appreciate the additional context too. For my use case I only use Homey to add non-HomeKit devices and more advanced flows. I can use Virtual Devices to connect Homebase in, but it is fiddly, and I thought there might have been an opportunity for it to work “out of the box”.

Thank you

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**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [March 5, 2026, 7:41am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/8687 "2026-03-05T07:41:11Z")

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Hi @Jak  
You’re welcome.  
I was thinking to add some power-user features someday. With such a setup i can add these kind of additions without having to explain it for the regular user. But didn’t think it trough yet

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**Author:** ![Lubos\_Svetik](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/lubos_svetik/32/122070_2.png) [@Lubos\_Svetik](https://community.homey.app/u/Lubos_Svetik)\
**Post date:** [March 6, 2026, 10:22pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/8688 "2026-03-06T22:22:16Z")

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Hi **[martijnpoppen](https://community.homey.app/u/martijnpoppen)**, I recently send you report from app about snapshot service. I have Homey Pro and Homey SHS, snapshot service is working fine on Homey Pro, but not on SHS. Do you have any information why it can be issue on SHS?

Regards Lubos

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**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [March 7, 2026, 11:31am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/8689 "2026-03-07T11:31:46Z")

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@Lubos_Svetik yes read this: [[APP][Pro] Eufy Security - #8513 by martijnpoppen](https://community.homey.app/t/app-pro-eufy-security/44921/8513)

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**Author:** ![Luca\_Lorenzi](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/luca_lorenzi/32/116057_2.png) [@Luca\_Lorenzi](https://community.homey.app/u/Luca_Lorenzi)\
**Post date:** [March 7, 2026, 6:23pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/8690 "2026-03-07T18:23:28Z")

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Hi Martjin, I send you a diagnostic report (18a34273-fa18-4db8-95b6-d6378d1d0c90) because it seems like when I use the flow card for the snapshot the condition goes in error but the imagine is correctly update. The problem is that inside a flow this would not allow me to continue the flow…

can u please check?

best regards

Luca

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<div class="post-metadata">

**Author:** ![MikeT87](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/miket87/32/113305_2.png) [@MikeT87](https://community.homey.app/u/MikeT87)\
**Post date:** [March 8, 2026, 12:07am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/8691 "2026-03-08T00:07:36Z")

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@martijnpoppen

I have an error “Property name not valid” on my C220 model

ALso dont have updated events and last actualisation 7 months or so back for all the eufy cams actually.

8b443a37-bbe8-4e62-abd8-7dde36abe1ec

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<div class="post-metadata">

**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [March 8, 2026, 7:10am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/8692 "2026-03-08T07:10:08Z")

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@MikeT87 the c220’issue is known no fix yet.

For events check FAQ Q1 [[APP][Pro] Eufy Security - #4 by martijnpoppen - Apps - Homey Community Forum](https://tinyurl.com/eufy-homey)

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<div class="post-metadata">

**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [March 8, 2026, 7:10am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/8693 "2026-03-08T07:10:28Z")

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@Luca_Lorenzi hmm looks like timing issue have to check that

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<div class="post-metadata">

**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [March 8, 2026, 7:21am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/8694 "2026-03-08T07:21:09Z")

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@Niklas_Jansson just saw your like  
But I did check this but the API returns errors so not sure how this works in the official app but couldn’t get it to work  
Maybe it depends on the device as there are multiple models of course

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<div class="post-metadata">

**Author:** ![Niklas\_Jansson](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/niklas_jansson/32/148234_2.png) [@Niklas\_Jansson](https://community.homey.app/u/Niklas_Jansson)\
**Post date:** [March 8, 2026, 12:08pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/8695 "2026-03-08T12:08:37Z")

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Hi! Thanks for trying it out. No worries. I´ll just have to depend on setting home/away instead.

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**Author:** ![Ferry\_D](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/ferry_d/32/3983_2.png) [@Ferry\_D](https://community.homey.app/u/Ferry_D)\
**Post date:** [March 9, 2026, 11:41am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/8696 "2026-03-09T11:41:36Z")

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Hi, I noticed the cam can be set in privacy mode in the eufy app. Cam is turned to predefined corner.

In the homey app this option is not available?

Kind regards

FJD

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**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [March 9, 2026, 12:01pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/8697 "2026-03-09T12:01:08Z")

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@Ferry_D No this is not possible in the Homey app

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**Author:** ![robkor](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/robkor/32/19653_2.png) [@robkor](https://community.homey.app/u/robkor)\
**Post date:** [March 9, 2026, 4:24pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/8698 "2026-03-09T16:24:08Z")

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I have a problem using the cards [Zone Active] and [Zone Inactive for 5 minutes].

I have my cameras in zones and have been using a flow for a few years now, that when the zone becomes active the outdoor lights are turned on, and off when the zone has not been active for 5 minutes. Recently, this no longer works. The last time it still worked was on the night of February 23. I have seen that the Homey Eufy app has been updated on February 23, 21:01. I’m now on version 3.41.4.

The settings in the cameras in the Homey Eufy app are unchanged and are set to:

- Use Generic Motion Alarm: Yes
- Exclude from Zone Activity: No

In the Eufy app on iOS, motion detection and detection of all movements are enabled for every camera. I checked this again in the Eufy account with which the cameras are shared, for use in the Homey.

I have now replaced the Zone cards in the flows with [Motion Detected] and [Motion Detected - off for 5 Minutes]. This works, but I would like to use the Zone cards again.

Is there a bug in the Homey Eufy app, or is there a setting that has been changed and I need to set differently?

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**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [March 9, 2026, 4:58pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/8699 "2026-03-09T16:58:40Z")

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@robkor to me it sounds like a big which got introduced in the last version

Can you share screenshots of the flow so I can properly reproduce it ?

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<div class="post-metadata">

**Author:** ![robkor](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/robkor/32/19653_2.png) [@robkor](https://community.homey.app/u/robkor)\
**Post date:** [March 10, 2026, 11:06am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/8700 "2026-03-10T11:06:48Z")

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Hi @martijnpoppen

The zones I use in the flow:

 ![buitenverlichting-zones](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/4/f/4f631bebd6baa0544c8bc6c5cc17f09249c11b14.jpeg)

The flow that used to work:

 ![buitenverlichting-flow-zoneactiviteit](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/1/9/19cbe40cecfe12d1af4340512d674c28a96a382b.jpeg)

The adjusted flow to let it work again:

 ![buitenverlichting-flow-eufybeweging](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/0/2/029ecabb076b06b70b22beca58a4f1ad79f96580.jpeg)

Does this help?

What has been introduced in the latest version that could possibly cause this?

[Previous page](https://community.homey.app/t/app-pro-eufy-security/44921.md?page=428)

[Next page](https://community.homey.app/t/app-pro-eufy-security/44921.md?page=430)
