# \[APP\]\[Pro\] Eufy Security **URL:** \ **Category:** Apps\ **Tags:** app, official, security, camera, homey-pro\ **Created:** [March 19, 2021, 3:28pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921 "2021-03-19T15:28:48Z")\ **Posts on this page:** 20\ **Page:** 426
**Author:** ![Eivind\_Berntsen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/eivind_berntsen/32/120985_2.png) [@Eivind\_Berntsen](https://community.homey.app/u/Eivind_Berntsen)\ **Post date:** [February 22, 2026, 6:21pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/8621 "2026-02-22T18:21:57Z")
oh im sorry, here : ca1f03a4-7a51-4ed9-b0c8-b131204e1587 ---
**Author:** ![WS95](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/ws95/32/79458_2.png) [@WS95](https://community.homey.app/u/WS95)\ **Post date:** [February 22, 2026, 8:07pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/8622 "2026-02-22T20:07:03Z")
Yes, can confirm. Had to verify the part about resetting the alarm when motion triggers the alarm again. Found out that’s the case here as well. ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [February 22, 2026, 10:09pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/8623 "2026-02-22T22:09:21Z")
@Eivind_Berntsen please see: [[APP][Pro] Eufy Security - #5 by martijnpoppen](https://community.homey.app/t/app-pro-eufy-security/44921/5) The camera you were trying to add was a Solocam E40, that’s a different model ( Eufy logic..) ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [February 22, 2026, 10:22pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/8624 "2026-02-22T22:22:57Z")
## New app update (🟩 LIVE: [3.41.3](https://homey.app/a/com.eufylife.security/)): > **Changelog:** > > **NEW:** > **1** : None > > **FIXES:** > **1** : FIX: false positive motion alarm > **2** : FIX: snapshot misses * * * 💥 If you find any **issues** , send a **diagnostic report** > ⚠ Note: Before sending a report make sure to reproduce the issue so the issue will be visible in the report > > 1. 📱 Via **Homey Mobile app:** > More - apps - Eufy Security - settings wheel right top - send diagnostic report (add your email to the description) > > 2. 💻 Via **Homey Webapp:** > Settings wheel bottom left - Select Eufy Security - Click on send diagnostic report (add your email to the description) * * * > You can install this version by clicking the link (version number) above and press install > > ⏪ **Don’t want to be part of a test version?** Install the live version → [Eufy Security | Homey](https://homey.app/a/com.eufylife.security/) * * * ## Looking for new device support? See [[APP][Pro] Eufy Security - #5 by martijnpoppen](https://community.homey.app/t/app-pro-eufy-security/44921/5) ---
**Author:** ![Fikira\_BV](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/fikira_bv/32/153540_2.png) [@Fikira\_BV](https://community.homey.app/u/Fikira_BV)\ **Post date:** [February 23, 2026, 10:22am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/8625 "2026-02-23T10:22:27Z")
Trying to install 3.41.3. I can see the app on my homey but when restarting the app it says that the app is not installed and I cannot add devices. Update: Just found the answer [Homey Status](https://status.homey.app/?utm_source=embed) ---
**Author:** ![Roger\_Gorissen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/roger_gorissen/32/9534_2.png) [@Roger\_Gorissen](https://community.homey.app/u/Roger_Gorissen)\ **Post date:** [February 23, 2026, 11:32am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/8626 "2026-02-23T11:32:01Z")
Unfortunately, seems like the Eufy app is one of the apps involved: “ Upon further investigation, the issues with app installations and auto-updates appear to be limited to a few specific apps, rather than affecting all apps as initially reported.” > **[Experiencing issues with installation and auto-updates of specific Homey apps](https://status.homey.app/incidents/vbrbv4rgct6x)** > > Homey's Status Page - Experiencing issues with installation and auto-updates of specific Homey apps. I experience the same: new test version of the app installed, but every device show a red exclamation mark. The app can’t be restarted, “Not installed” is the error message. ---
**Author:** ![Teddy](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/teddy/32/13818_2.png) [@Teddy](https://community.homey.app/u/Teddy)\ **Post date:** [February 23, 2026, 1:28pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/8627 "2026-02-23T13:28:16Z")
I seam to have gotten some odd behavior with camera RTSP lagging like nuts with the last version. (3.41.3) It is like showing every other xxx frame with a second or 2 between. ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [February 23, 2026, 2:11pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/8628 "2026-02-23T14:11:29Z")
@Roger_Gorissen probably because it got recently updated. I asked Athom if a new release would help in this matter. ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [February 23, 2026, 2:11pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/8629 "2026-02-23T14:11:56Z")
@Teddy nothing changed for RTSP. Do you see the same behaviour in a regular media player (e.g. VLC?) ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [February 23, 2026, 2:19pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/8630 "2026-02-23T14:19:47Z")
Just made a new release of the app and that should fix the installation issue. Also informed Athom about it 🙂 ---
**Author:** ![Teddy](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/teddy/32/13818_2.png) [@Teddy](https://community.homey.app/u/Teddy)\ **Post date:** [February 23, 2026, 2:31pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/8631 "2026-02-23T14:31:04Z")
No vlc and eufy’s own app flow without issues. ---
**Author:** ![Teddy](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/teddy/32/13818_2.png) [@Teddy](https://community.homey.app/u/Teddy)\ **Post date:** [February 23, 2026, 2:33pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/8632 "2026-02-23T14:33:22Z")
I created a virtual cam based on athoms own driver and that does the same behavior as inside the app. Going to test restarting my homey. ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [February 23, 2026, 2:45pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/8633 "2026-02-23T14:45:15Z")
@Teddy might be the webrtc proxy Athom recently introduced ---
**Author:** ![Roger\_Gorissen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/roger_gorissen/32/9534_2.png) [@Roger\_Gorissen](https://community.homey.app/u/Roger_Gorissen)\ **Post date:** [February 23, 2026, 2:55pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/8634 "2026-02-23T14:55:00Z")
> [@martijnpoppen](#): > > Just made a new release of the app and that should fix the installation issue. Also informed Athom about it 🙂 App crashed. I get this message when restarting it: ![image](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/1/a/1ae7d0f3575b00ecff314b3f917cd96427eecece.jpeg) ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [February 23, 2026, 2:55pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/8635 "2026-02-23T14:55:39Z")
@Roger_Gorissen I forwarded your message to Athom. ---
**Author:** ![Roger\_Gorissen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/roger_gorissen/32/9534_2.png) [@Roger\_Gorissen](https://community.homey.app/u/Roger_Gorissen)\ **Post date:** [February 23, 2026, 3:04pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/8636 "2026-02-23T15:04:17Z")
Reinstalled… everything works fine 😁. Incidental hick-up. Hope the wrong motion messages stay away with this version. That’s why you released it. Keep you informed. ---
**Author:** ![Thomas\_Knudsen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/thomas_knudsen/32/120933_2.png) [@Thomas\_Knudsen](https://community.homey.app/u/Thomas_Knudsen)\ **Post date:** [February 23, 2026, 3:06pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/8637 "2026-02-23T15:06:18Z")
Hi i got this on my S220 what could be the problem? @martijnpoppen ![IMG_0230](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/0/8/082e64a0e613f1f24122cc7adfe22e883ff2c260.jpeg) ---
**Author:** ![Teddy](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/teddy/32/13818_2.png) [@Teddy](https://community.homey.app/u/Teddy)\ **Post date:** [February 23, 2026, 4:51pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/8638 "2026-02-23T16:51:42Z")
Could be.. ---
**Author:** ![Chanel65](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/chanel65/32/16973_2.png) [@Chanel65](https://community.homey.app/u/Chanel65)\ **Post date:** [February 23, 2026, 4:59pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/8639 "2026-02-23T16:59:17Z")
@martijnpoppen , it looks like your update solved my issues. The whole family thanks you, Martijn! 😀 ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [February 23, 2026, 6:43pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/8640 "2026-02-23T18:43:42Z")
@Thomas_Knudsen did you check FAQ Q14? [[APP][Pro] Eufy Security - #4 by martijnpoppen - Apps - Homey Community Forum](Https://tinyurl.com/eufy-homey) [Previous page](https://community.homey.app/t/app-pro-eufy-security/44921.md?page=425) [Next page](https://community.homey.app/t/app-pro-eufy-security/44921.md?page=427)