# \[APP\]\[Pro\] Eufy Security

**URL:** <https://community.homey.app/t/app-pro-eufy-security/44921>\
**Category:** Apps\
**Tags:** app, official, security, camera, homey-pro\
**Created:** [March 19, 2021, 3:28pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921 "2021-03-19T15:28:48Z")\
**Posts on this page:** 20\
**Page:** 421

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**Author:** ![Viorel](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/viorel/32/68471_2.png) [@Viorel](https://community.homey.app/u/Viorel)\
**Post date:** [February 3, 2026, 3:03pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/8521 "2026-02-03T15:03:00Z")

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Thanks Martijn,

**HP19** - I think do not support Live stream, even with the RTSP activated, no option for Live stream  
**SHS** - Live stream only with activated RTSP  
the settings are like in the description, still no Event in SHS.

Can you please send me some doc./link about FFMPEG on mini PC.

**RTSP** i have seen that HA is using some WEBRTC/go2RTC - seems to work also with Homey for Live stream from battery cameras without RTSP.  
Do you think it is possible to get Live from these Cameras in Homey?

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**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [February 3, 2026, 3:03pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/8522 "2026-02-03T15:03:59Z")

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@Chris_Barton the turned off is default when a camera gets added installed etc.  
I will check the error. can you share a diagnotisc report?

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**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [February 3, 2026, 3:07pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/8523 "2026-02-03T15:07:12Z")

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@Viorel

HP19. Oh yes correct.. 🤦‍♂️  
SHS:

- Event: can you share a diagnostic report after a event? (make sure to trigger some motion before sending the report)
- FFMPEG: yes download and install here: [Download FFmpeg](https://www.ffmpeg.org/download.html)

RTSP: yes that’s correct, however that still requires HA/Homey to start the stream, and that’s just the issue, it’s so heavy that it crashes the app. I already had this working but it can’t keep the stream alive because the app crashes. Don’t think this will ever work on Homey due to the limitations on the memory.

I’m however looking into other ways as the Eufy app seems to have new API’s but no guarantees that will ever work

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**Author:** ![Viorel](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/viorel/32/68471_2.png) [@Viorel](https://community.homey.app/u/Viorel)\
**Post date:** [February 3, 2026, 3:19pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/8524 "2026-02-03T15:19:53Z")

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You are the greatest.  
I will be late at home this evening, i will make the Report, probably tomorrow morning.

Thanks

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**Author:** ![Chris\_Barton](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/chris_barton/32/121519_2.png) [@Chris\_Barton](https://community.homey.app/u/Chris_Barton)\
**Post date:** [February 3, 2026, 3:22pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/8525 "2026-02-03T15:22:32Z")

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Hi Martin,

Please find below:

> [@Chris\_Barton](#):
>
> 4aca552d-239f-4eaf-adaf-c6f2c53c61e3

hope that helps

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<div class="post-metadata">

**Author:** ![Viorel](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/viorel/32/68471_2.png) [@Viorel](https://community.homey.app/u/Viorel)\
**Post date:** [February 3, 2026, 5:48pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/8526 "2026-02-03T17:48:01Z")

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a6e944cd-3c5d-4f88-b808-179a6e5244f2

Here the Raport.  
Just after Ringing the Doorbell shos Event Image.

Te ather ones by action event not.

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**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [February 3, 2026, 5:52pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/8527 "2026-02-03T17:52:53Z")

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@Viorel I do see that the event came in properly  
Keep in mind that a doorbell ring doesn’t always contain a image (FAQ Q3) [[APP][Pro] Eufy Security - #4 by martijnpoppen - Apps - Homey Community Forum](https://tinyurl.com/eufy-homey)

So for what I can see there’s nothing “wrong”

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**Author:** ![Chris\_Barton](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/chris_barton/32/121519_2.png) [@Chris\_Barton](https://community.homey.app/u/Chris_Barton)\
**Post date:** [February 3, 2026, 7:42pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/8528 "2026-02-03T19:42:47Z")

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Hi Martijn

Please see below

e6460d63-7957-4dc4-a23a-ba0f67babac7

Cheers

Chris

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**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [February 4, 2026, 10:06am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/8529 "2026-02-04T10:06:14Z")

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@Chris_Barton thanks will investigate the issue, will come back on that

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**Author:** ![Chris\_Barton](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/chris_barton/32/121519_2.png) [@Chris\_Barton](https://community.homey.app/u/Chris_Barton)\
**Post date:** [February 4, 2026, 7:12pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/8530 "2026-02-04T19:12:07Z")

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Thanks @martijnpoppen much appreciated!

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<div class="post-metadata">

**Author:** ![Viorel](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/viorel/32/68471_2.png) [@Viorel](https://community.homey.app/u/Viorel)\
**Post date:** [February 5, 2026, 9:00am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/8531 "2026-02-05T09:00:05Z")

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Hy Martijn,

Regarding Event after activating the push Messages, the event Image is running, even with deactivated push Notification, still running.

Snapshots, even after installing the FFMPEG are not working.

Here also a diagnostic:

9ce996cd-3dfb-4165-8aa5-fd9001529720

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<div class="post-metadata">

**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [February 5, 2026, 10:13am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/8532 "2026-02-05T10:13:36Z")

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@Viorel Oh that’s actually good news 🙂

About FFMPEG, I’ll check, I have to admit you’re the first person I saw who had this issue, which make sense due to the short period SHS is live.  
I’ll check and maybe try to reproduce myself. Your mini PC is a windows right?

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<div class="post-metadata">

**Author:** ![Viorel](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/viorel/32/68471_2.png) [@Viorel](https://community.homey.app/u/Viorel)\
**Post date:** [February 5, 2026, 10:29am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/8533 "2026-02-05T10:29:18Z")

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Yes, windows 11

Thanks Martijn

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<div class="post-metadata">

**Author:** ![MRK](https://avatars.discourse-cdn.com/v4/letter/m/7ba0ec/32.png) [@MRK](https://community.homey.app/u/MRK)\
**Post date:** [February 5, 2026, 12:30pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/8534 "2026-02-05T12:30:35Z")

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Settings are correct. Both devices have notifications enabled.

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**Author:** ![Rens\_Hoekema](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/rens_hoekema/32/12848_2.png) [@Rens\_Hoekema](https://community.homey.app/u/Rens_Hoekema)\
**Post date:** [February 5, 2026, 1:40pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/8535 "2026-02-05T13:40:48Z")

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Hey @martijnpoppen , I’m already using your app for a long time now and I am very happy with it.  
I have not added any new camera’s for a while…, but I’m noticing that the memory usage of your app is growing alot over time.  
Not sure if you have seen that yourself, but in my case it’s using 98.84 MB already. ( number 1 in the total of 41 other than system processes)  
Now my question is are you working on optimising memory usage or something ?

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<div class="post-metadata">

**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [February 5, 2026, 6:29pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/8536 "2026-02-05T18:29:58Z")

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@MRK please change the modes and then send a report

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<div class="post-metadata">

**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [February 5, 2026, 6:31pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/8537 "2026-02-05T18:31:09Z")

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@Rens_Hoekema no I’m not. There’s nothing to optimise anymore. Not within my power at least

The SDK is quite heavy and all P2P connections of the cameras are really heavy  
This is what it is  
Until eufy provides a proper API one day

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<div class="post-metadata">

**Author:** ![MRK](https://avatars.discourse-cdn.com/v4/letter/m/7ba0ec/32.png) [@MRK](https://community.homey.app/u/MRK)\
**Post date:** [February 5, 2026, 9:13pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/8538 "2026-02-05T21:13:19Z")

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And somehow it’s working now. Will keep a look on it and will send a report when it happens again!

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**Author:** ![Damian\_Surma](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/damian_surma/32/48817_2.png) [@Damian\_Surma](https://community.homey.app/u/Damian_Surma)\
**Post date:** [February 6, 2026, 4:15pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/8539 "2026-02-06T16:15:49Z")

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I have installed the eufy doorbell C30 and everything works fine in Homey. I can see the notifications, but there is one thing that isn’t working: the live view/preview. Is there any way to change this? Also, if I create a flow: ‘Motion detected → Take a photo → Send notification with photo,’ it doesn’t work—no photo is sent from the doorbell.

 ![IMG_2578.PNG](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/f/f/fffa4f8f4beed3d48f9aa7d296cf7b0d85dd7fb3.jpeg)

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<div class="post-metadata">

**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [February 6, 2026, 4:55pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/8540 "2026-02-06T16:55:02Z")

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Hi @Damian_Surma  
Please check FAQ Q17 for live video  
And FAQ Q3 and Q14 for images

FAQ: [[APP][Pro] Eufy Security - #4 by martijnpoppen - Apps - Homey Community Forum](Https://tinyurl.com/eufy-homey)

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