# \[APP\]\[Pro\] Eufy Security **URL:** \ **Category:** Apps\ **Tags:** app, official, security, camera, homey-pro\ **Created:** [March 19, 2021, 3:28pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921 "2021-03-19T15:28:48Z")\ **Posts on this page:** 20\ **Page:** 418
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [January 23, 2026, 1:32pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/8459 "2026-01-23T13:32:23Z")
@Harm_Smits did you check FAQ Q1? ---
**Author:** ![Richard\_de\_Boer](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/richard_de_boer/32/79117_2.png) [@Richard\_de\_Boer](https://community.homey.app/u/Richard_de_Boer)\ **Post date:** [January 24, 2026, 11:31am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/8461 "2026-01-24T11:31:37Z")
Does the new Eufy Entry Sensor E20 already work with Homey? ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [January 24, 2026, 1:10pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/8462 "2026-01-24T13:10:34Z")
@Richard_de_Boer not supported at the moment Also at the moment quite some limitations on the eufy side so don’t expect it to be added soon ---
**Author:** ![G\_van\_Tol](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/g_van_tol/32/121892_2.png) [@G\_van\_Tol](https://community.homey.app/u/G_van_Tol)\ **Post date:** [January 25, 2026, 3:44pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/8463 "2026-01-25T15:44:27Z")
Hi Martijn, Would you be so kind to support the Eufy Siren with your app? If possible! Regards Gerard ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [January 25, 2026, 5:02pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/8464 "2026-01-25T17:02:51Z")
@G_van_Tol already discussed in [[APP][Pro] Eufy Security (NL 🇳🇱) - #2404 by martijnpoppen](https://community.homey.app/t/app-pro-eufy-security-nl/60540/2404) ---
**Author:** ![Jiri\_Pech](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jiri_pech/32/48190_2.png) [@Jiri\_Pech](https://community.homey.app/u/Jiri_Pech)\ **Post date:** [January 25, 2026, 5:53pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/8465 "2026-01-25T17:53:13Z")
Hi, has anyone else experienced their flow cards disappearing from cameras they were using? I had it set up so that on all outdoor cameras, whenever there was a motion alarm, it would send a thumbnail of the latest alert to my phone. But on some cameras this flow card has disappeared and is no longer even available in the list. On others it’s still there (regardless of the camera model). Outside I’m using EufyCam 3 and the Outdoor Cam S340 (pan and tilt). Any idea what could be causing this? ![image](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/e/c/ec252ee172d7fe99b30580dd0a62318a406bf93b.jpeg) ![image](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/0/e/0ef98e218c9e28914cf401c33b001cf0c1cd0686.png) ---
**Author:** ![qawsedrf57](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/qawsedrf57/32/123371_2.png) [@qawsedrf57](https://community.homey.app/u/qawsedrf57)\ **Post date:** [January 25, 2026, 6:32pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/8466 "2026-01-25T18:32:47Z")
Hello, Whe bought a eafy baby monitor e21 but i think it is not added yet? Ore is it just me who has not figuurd it out yet? Greatings ---
**Author:** ![Mike1233](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/mike1233/32/20991_2.png) [@Mike1233](https://community.homey.app/u/Mike1233)\ **Post date:** [January 25, 2026, 7:12pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/8467 "2026-01-25T19:12:27Z")
[https://community.homey.app/t/app-pro-eufy-security/44921/8345?u=mike1233](https://community.homey.app/t/app-pro-eufy-security/44921/8345) [https://community.homey.app/t/app-pro-eufy-security/44921/8346?u=mike1233](https://community.homey.app/t/app-pro-eufy-security/44921/8346) ---
**Author:** ![qawsedrf57](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/qawsedrf57/32/123371_2.png) [@qawsedrf57](https://community.homey.app/u/qawsedrf57)\ **Post date:** [January 25, 2026, 7:32pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/8468 "2026-01-25T19:32:19Z")
Thanks for the quick response. I am sorry to say i don’t understand the message. It says the E21 can be added and the next message says it can’t. So i gueas it can’t? ---
**Author:** ![Mike1233](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/mike1233/32/20991_2.png) [@Mike1233](https://community.homey.app/u/Mike1233)\ **Post date:** [January 25, 2026, 8:59pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/8469 "2026-01-25T20:59:06Z")
> [@martijnpoppen](#): > > Also the Baby camera is not part of the **Security** part of the Eufy app, but of the **Care** part. This Eufy app is for security cams. The E21 is not a security cam. If i am correct. ---
**Author:** ![qawsedrf57](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/qawsedrf57/32/123371_2.png) [@qawsedrf57](https://community.homey.app/u/qawsedrf57)\ **Post date:** [January 25, 2026, 9:04pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/8470 "2026-01-25T21:04:17Z")
Thanks, lets order another cam in that case ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [January 25, 2026, 9:25pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/8471 "2026-01-25T21:25:05Z")
@Mike1233 yes correct! Eufy Baby doesn’t seem to be possible to integrate in any third party ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [January 25, 2026, 11:11pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/8472 "2026-01-25T23:11:05Z")
@Jiri_Pech try a app restart ---
**Author:** ![Jiri\_Pech](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jiri_pech/32/48190_2.png) [@Jiri\_Pech](https://community.homey.app/u/Jiri_Pech)\ **Post date:** [January 26, 2026, 12:52am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/8473 "2026-01-26T00:52:24Z")
Hi @martijnpoppen, I have done like 100x restarts today due that f\*\*king homey 2026… 😕 and went back to 2023… ☹ ![image](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/2/7/27c2efcd328e157a35bb03ddd233d77966a3be0c.png) restart helped for a few devices… but not for all of them. One eufy 3 and one S340 still missing.They show only these type of cards.. ![image](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/2/3/235dfafd0dfa3cd85756b9d60ebcc095903a9eab.png) ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [January 26, 2026, 5:26am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/8474 "2026-01-26T05:26:45Z")
@Jiri_Pech that’s strange Flow cards are managed during startup Can you restart the app and send a diagnostic report? ---
**Author:** ![Jiri\_Pech](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jiri_pech/32/48190_2.png) [@Jiri\_Pech](https://community.homey.app/u/Jiri_Pech)\ **Post date:** [January 26, 2026, 6:22am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/8475 "2026-01-26T06:22:47Z")
Done 🙂 ad075a62-c490-457d-b816-db1d555bd920 ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [January 26, 2026, 7:26am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/8476 "2026-01-26T07:26:58Z")
@Jiri_Pech there was too much time between restart and sending the report there’s no data to see Can you maybe do it again? ---
**Author:** ![Jiri\_Pech](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jiri_pech/32/48190_2.png) [@Jiri\_Pech](https://community.homey.app/u/Jiri_Pech)\ **Post date:** [January 26, 2026, 8:35am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/8477 "2026-01-26T08:35:55Z")
7b842c90-3b29-455b-93ee-cbebf9b8569f 🙂 I am doing it like second after app restarts (via web app). 9a64b306-9876-4066-9247-31ae611e4d40 this one is little bit later ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [January 26, 2026, 11:50am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/8478 "2026-01-26T11:50:03Z")
@Jiri_Pech everything looks correct, no errors or something like that is only one camera which is not correct or are there more? ---
**Author:** ![Jodk](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jodk/32/70988_2.png) [@Jodk](https://community.homey.app/u/Jodk)\ **Post date:** [January 26, 2026, 7:46pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/8479 "2026-01-26T19:46:31Z")
Hi, I’ve been trying to add the 2k doorbell. But after logging in with the 2nd account it claims there are no devices visible. I’m sharing devices via eufy main account with which I’m logged in to the eufy app. Can’t quite figure out what I’m doing wrong, in the eufy app everything works fine on both accounts. Thanks for your help and apologies for asking questions about quite and old device. 7c938761-dbc7-40d8-9a28-432e5e3a721a [Previous page](https://community.homey.app/t/app-pro-eufy-security/44921.md?page=417) [Next page](https://community.homey.app/t/app-pro-eufy-security/44921.md?page=419)