# \[APP\]\[Pro\] Eufy Security **URL:** \ **Category:** Apps\ **Tags:** app, official, security, camera, homey-pro\ **Created:** [March 19, 2021, 3:28pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921 "2021-03-19T15:28:48Z")\ **Posts on this page:** 20\ **Page:** 417
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [January 18, 2026, 7:40pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/8438 "2026-01-18T19:40:37Z")
@Sindre_Langberg yes contact athom support That’s a homey issue ---
**Author:** ![TommyLR](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/tommylr/32/58028_2.png) [@TommyLR](https://community.homey.app/u/TommyLR)\ **Post date:** [January 19, 2026, 6:20am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/8439 "2026-01-19T06:20:29Z")
Hi. Trying to install app, but goes only in timeout. App does not Get install or is not in my app list ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [January 19, 2026, 6:39am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/8440 "2026-01-19T06:39:16Z")
@TommyLR see post above yours Same issue ---
**Author:** ![Shaba49](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/shaba49/32/80542_2.png) [@Shaba49](https://community.homey.app/u/Shaba49)\ **Post date:** [January 19, 2026, 12:05pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/8441 "2026-01-19T12:05:56Z")
Hi, Looks like I’m not receiving ‘person detected’ notifications again.. Below is the diags report and the app and Homey have been restarted… 785dc95c-6cf6-4b14-a69c-d3bdb125d459 Kind regards, Shaba ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [January 19, 2026, 12:29pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/8442 "2026-01-19T12:29:38Z")
@Shaba49 The notifications service is not connecting Try to repair the device or a different account Also make sure there’s nothing in the network which might blocks this ---
**Author:** ![Shaba49](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/shaba49/32/80542_2.png) [@Shaba49](https://community.homey.app/u/Shaba49)\ **Post date:** [January 19, 2026, 2:14pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/8443 "2026-01-19T14:14:49Z")
Hi, I cannot see what or how to repair, as other flows, i.e., ‘vehicle detected’ is working. ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [January 19, 2026, 2:33pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/8444 "2026-01-19T14:33:30Z")
@Shaba49 if vehicle detection works make sure to check your notifications settings for the camera inside the eufy app on your phone ---
**Author:** ![Shaba49](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/shaba49/32/80542_2.png) [@Shaba49](https://community.homey.app/u/Shaba49)\ **Post date:** [January 19, 2026, 2:55pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/8445 "2026-01-19T14:55:13Z")
Hi, Person and vehicle alerts are coming in via the Eufy app; it’s just Homey not picking up the person ones. ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [January 19, 2026, 9:24pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/8446 "2026-01-19T21:24:31Z")
@Shaba49 it’s not possible that 1 detection is coming in in Homey and the other not. It’s all or nothing. But maybe you can share your flow? ---
**Author:** ![Aybee](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/aybee/32/80977_2.png) [@Aybee](https://community.homey.app/u/Aybee)\ **Post date:** [January 22, 2026, 2:24pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/8447 "2026-01-22T14:24:33Z")
The Snapshot Flowcard not work: Time out waiting for Snapshot on all my Cams any Idear why? For 1 Weeks it works without Probleme. ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [January 22, 2026, 2:47pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/8448 "2026-01-22T14:47:55Z")
@Aybee please send a diagnostic report ---
**Author:** ![Aybee](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/aybee/32/80977_2.png) [@Aybee](https://community.homey.app/u/Aybee)\ **Post date:** [January 22, 2026, 7:24pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/8449 "2026-01-22T19:24:51Z")
Done 7a7b9714-8ac8-48cc-a2e0-11be310dbafc ---
**Author:** ![Tobias\_Pokutta](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/tobias_pokutta/32/12635_2.png) [@Tobias\_Pokutta](https://community.homey.app/u/Tobias_Pokutta)\ **Post date:** [January 21, 2026, 7:47pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/8450 "2026-01-21T19:47:57Z")
Hi, I’ve integrated my Eufy cameras (indoor cameras and S330) using the Eufy app community app and activated RTSP. Unfortunately, after a while, I can no longer access the stream in Homey. If I open the camera in the Eufy app, it works again in Homey. I suspect the cameras are going into sleep mode. Does anyone have any idea what could be causing this? I can’t find the relevant setting. All wired cameras are set to “continuous recording” in the Eufy app. ---
**Author:** ![Welshsmarthome](https://avatars.discourse-cdn.com/v4/letter/w/df705f/32.png) [@Welshsmarthome](https://community.homey.app/u/Welshsmarthome)\ **Post date:** [January 21, 2026, 8:49pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/8451 "2026-01-21T20:49:25Z")
@martijnpoppen is your best bet. However in my experience, its Eufy that lets things down. Eufy have just replaced my camera because RTSP settings destroyed it. Ive had a Homebase and a doorbell replaced too. Sole really strange firmware issues that even Eufy could not resolve. With RTSP running on my E340 it stoped AI tracking. It forced the light on permanently (even when set to off/black and white) and it stopped all notifications My doorbell then staryed playing up and would not stop saying “Hi can i help you” it was stuck in a loop! Their hardware seems good. Their software needs work. Less time ramming adverts and surveys and more time making decent software ---
**Author:** ![Marcel\_Ossenblok](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/marcel_ossenblok/32/121707_2.png) [@Marcel\_Ossenblok](https://community.homey.app/u/Marcel_Ossenblok)\ **Post date:** [January 22, 2026, 10:03pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/8453 "2026-01-22T22:03:38Z")
Continuing the discussion from [[APP][Pro] Eufy Security](https://community.homey.app/t/app-pro-eufy-security/44921): Hi C31 doorbell in flow with klik aan klik uit ACDB-8000C is not working .Any tips? ![eufy c31](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/1/9/1952b26141ac802ec42b89bc0881262ad5d2d5b5.png) ---
**Author:** ![Dijker](https://avatars.discourse-cdn.com/v4/letter/d/b9bd4f/32.png) [@Dijker](https://community.homey.app/u/Dijker)\ **Post date:** [January 22, 2026, 10:04pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/8454 "2026-01-22T22:04:25Z")
> First of all, welcome to the Homey Community! > > To make sure you are aware of the forum rules, please read the _ **Welcome to the forum!** _ post [here](https://community.homey.app/t/welcome-to-the-forum/31). > [@Marcel\_Ossenblok](#): > > Continuing the discussion from [[APP][Pro] Eufy Security](https://community.homey.app/t/app-pro-eufy-security/44921): Therefore moved. ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [January 22, 2026, 11:27pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/8455 "2026-01-22T23:27:53Z")
@Tobias_Pokutta this is a limitation from eufy Unfortunately no way to fix it from my side ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [January 22, 2026, 11:28pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/8456 "2026-01-22T23:28:08Z")
@Aybee try a homey restart ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [January 22, 2026, 11:28pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/8457 "2026-01-22T23:28:48Z")
@Marcel_Ossenblok check FAQ Q1 [[APP][Pro] Eufy Security - #4 by martijnpoppen - Apps - Homey Community Forum](https://tinyurl.com/eufy-homey) ---
**Author:** ![Harm\_Smits](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/harm_smits/32/18369_2.png) [@Harm\_Smits](https://community.homey.app/u/Harm_Smits)\ **Post date:** [January 23, 2026, 12:37pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/8458 "2026-01-23T12:37:30Z")
@martijnpoppen is it also possible without a homebase? i have the same problem. ![WhatsApp Image 2026-01-23 at 13.34.48](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/6/2/627cc5772c216994d0d97c95c033738feee19835.jpeg) ![WhatsApp Image 2026-01-23 at 13.34.48 (1)](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/3/2/32ec0347c3126953ff2c718c78185359f058dcfa.jpeg) [Previous page](https://community.homey.app/t/app-pro-eufy-security/44921.md?page=416) [Next page](https://community.homey.app/t/app-pro-eufy-security/44921.md?page=418)