# \[APP\]\[Pro\] Eufy Security **URL:** \ **Category:** Apps\ **Tags:** app, official, security, camera, homey-pro\ **Created:** [March 19, 2021, 3:28pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921 "2021-03-19T15:28:48Z")\ **Posts on this page:** 20\ **Page:** 416
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [January 10, 2026, 9:09pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/8417 "2026-01-10T21:09:56Z")
@naehle strange, maybe factory reset that specific camera ---
**Author:** ![Tomas\_Konyarik](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/tomas_konyarik/32/120933_2.png) [@Tomas\_Konyarik](https://community.homey.app/u/Tomas_Konyarik)\ **Post date:** [January 12, 2026, 6:35pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/8418 "2026-01-12T18:35:42Z")
As a new EufyCam S4 owner, I’d really appreciate having these cameras fully integrated into the Eufy app and ecosystem. It would make the experience even better. ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [January 13, 2026, 7:18am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/8419 "2026-01-13T07:18:16Z")
@Tomas_Konyarik at the moment not possible due to changes on the eufy side. When it’s possible support will be added Status is same as the message you replied to. ---
**Author:** ![BananOve](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/bananove/32/17296_2.png) [@BananOve](https://community.homey.app/u/BananOve)\ **Post date:** [January 14, 2026, 7:46am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/8420 "2026-01-14T07:46:49Z")
I have a problem with my floodlight and flows. I tried a very simple flow: When this flow starts, change security mode to custom1 (custom1 = “aktiverad”). Homey says it works but the mode never change. Tried to reboot my floodlight and my Firmware are up to date. Thank you for making homey worth using! 😂🍻 ![1000013080](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/d/c/dc92893c3ac4d1ce9b8ffe1883616821b11dc6b5.jpeg) ![1000013079](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/2/5/25b2a089fef4fcbba480cbaae0b84bf5dcf563b6.jpeg) ![1000013081](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/7/8/7884c94e493b02fd87ade4d54a10cd08dd9bee4a.png) ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [January 14, 2026, 8:05am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/8421 "2026-01-14T08:05:36Z")
Hey @BananOve Can you try setting it to disarmed or away and see if that works. I think that’s `Borta` and `Avaktiverad` 🙂 ---
**Author:** ![BananOve](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/bananove/32/17296_2.png) [@BananOve](https://community.homey.app/u/BananOve)\ **Post date:** [January 14, 2026, 10:58am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/8422 "2026-01-14T10:58:48Z")
@martijnpoppen Sorry I didn’t mention that, I have also tried to use “Borta” and a few other modes. I have a real flow that sets my home base to the right mode and have also had the floodlight there but for the floodlight it stopped working the past week. It works for the homebase still but not for the floodlight (the floodlight don’t use the homebase and needs it’s on card in the flow). ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [January 14, 2026, 3:14pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/8423 "2026-01-14T15:14:00Z")
@BananOve can you send a diagnostic report after reproducing the issue? ---
**Author:** ![BananOve](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/bananove/32/17296_2.png) [@BananOve](https://community.homey.app/u/BananOve)\ **Post date:** [January 14, 2026, 4:42pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/8425 "2026-01-14T16:42:23Z")
I got this code. Hope I did it right 😂 EC00A06B ---
**Author:** ![MRK](https://avatars.discourse-cdn.com/v4/letter/m/7ba0ec/32.png) [@MRK](https://community.homey.app/u/MRK)\ **Post date:** [January 14, 2026, 8:33pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/8426 "2026-01-14T20:33:35Z")
Same issue here since today with E340/MiniBase and S100. Diagnostic: 86c34016-9170-49fe-a1ab-fb6e0c8d6fc4 ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [January 14, 2026, 9:45pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/8427 "2026-01-14T21:45:33Z")
@BananOve that’s the code for athom employees Please see [[APP][Pro] Eufy Security - #2 by martijnpoppen](https://community.homey.app/t/app-pro-eufy-security/44921/2) ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [January 14, 2026, 9:46pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/8428 "2026-01-14T21:46:54Z")
@MRK don’t think it’s the same as the issue you refer to is without a Homebase. But please try a restart of the app I see lot of errors on local connection a restart might help ---
**Author:** ![MRK](https://avatars.discourse-cdn.com/v4/letter/m/7ba0ec/32.png) [@MRK](https://community.homey.app/u/MRK)\ **Post date:** [January 15, 2026, 6:27am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/8429 "2026-01-15T06:27:28Z")
Hi, Thanks for your quick reaction. Did a restart yesterday but it didn’t work, did it again now and it worked again. Thanks! ---
**Author:** ![BananOve](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/bananove/32/17296_2.png) [@BananOve](https://community.homey.app/u/BananOve)\ **Post date:** [January 15, 2026, 8:54am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/8430 "2026-01-15T08:54:50Z")
Haha, I’m so stupid, I should have tried restarting the app. Now everything works! Thanks man! ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [January 15, 2026, 9:16am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/8431 "2026-01-15T09:16:51Z")
@BananOve nice, glad that also worked 😃 ---
**Author:** ![Grzegorz\_Wojnar](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/grzegorz_wojnar/32/121166_2.png) [@Grzegorz\_Wojnar](https://community.homey.app/u/Grzegorz_Wojnar)\ **Post date:** [January 17, 2026, 12:22pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/8432 "2026-01-17T12:22:43Z")
Hello, is there any update when we can expect the support for NVR S4? ---
**Author:** ![default\_1](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/default_1/32/120862_2.png) [@default\_1](https://community.homey.app/u/default_1)\ **Post date:** [January 17, 2026, 4:13pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/8433 "2026-01-17T16:13:28Z")
Diagnostics code 82ea3a23-50c5-410d-9b7c-7a072e55bfe8 Hi! I‘m trying to change the mode of my camera from away to home and vice versa but it doesnt seem to work. Did the whole main + admin/api account and it also worked once, so I‘m just curious what happened​😁 There‘s no way for me to read the diagnostics report right? ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [January 17, 2026, 8:25pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/8434 "2026-01-17T20:25:01Z")
@Grzegorz_Wojnar at the moment not The eufy app can’t be reversed engineered at the moment so have to check what is possible Once it’s possible I’ll immediately add it but for now unclear ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [January 17, 2026, 8:26pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/8435 "2026-01-17T20:26:24Z")
@default_1 no not possible for you to see The device does timeout Make sure homey and the camera/homebase are on the same network And a restart of Homey and the camera/homebase might work as well. See the 6 previous messages about exactly the same topic ---
**Author:** ![default\_1](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/default_1/32/120862_2.png) [@default\_1](https://community.homey.app/u/default_1)\ **Post date:** [January 18, 2026, 9:33am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/8436 "2026-01-18T09:33:11Z")
Thank you, reconnecting for the 3rd time did work 😃 Sorry I didn’t get that these were the same issues. ---
**Author:** ![Sindre\_Langberg](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/sindre_langberg/32/80542_2.png) [@Sindre\_Langberg](https://community.homey.app/u/Sindre_Langberg)\ **Post date:** [January 18, 2026, 7:06pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/8437 "2026-01-18T19:06:12Z")
Hi! Im having problem innstalling this app - First I found that it didnt pop up under “brands” when trying to add new Device and there was no way to add devices or login. Then I Noticed that the app was not possible to restart, I only get error “App is not installed” when pushing restart. And in the Developer tools the app just constant push errors “App not running”. I have tried restarting Homey pro and reinstalling the app many times but still wont work getting it installed properly. Any tip? [Previous page](https://community.homey.app/t/app-pro-eufy-security/44921.md?page=415) [Next page](https://community.homey.app/t/app-pro-eufy-security/44921.md?page=417)