# \[APP\]\[Pro\] Eufy Security

**URL:** <https://community.homey.app/t/app-pro-eufy-security/44921>\
**Category:** Apps\
**Tags:** app, official, security, camera, homey-pro\
**Created:** [March 19, 2021, 3:28pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921 "2021-03-19T15:28:48Z")\
**Posts on this page:** 20\
**Page:** 412

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**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [December 28, 2025, 5:09pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/8337 "2025-12-28T17:09:48Z")

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@stefaanoyen security settings is the place where you change modes (home / away).  
It’s when you go to ‘smart - modes’

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**Author:** ![Jos\_Vp](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jos_vp/32/149392_2.png) [@Jos\_Vp](https://community.homey.app/u/Jos_Vp)\
**Post date:** [December 28, 2025, 6:08pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/8338 "2025-12-28T18:08:17Z")

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Hi Martijn @martijnpoppen

I can’t seem to add my Eufy wired E340 doorbell and keep getting an error message that ‘no devices found’, despite seeing the doorbell in my eufy (secondary) account that I use for Homey. Please could you help with what I am missing?

e8062879-b02c-4be1-9fe7-befc8b7bde13

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**Author:** ![Mike1233](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/mike1233/32/20991_2.png) [@Mike1233](https://community.homey.app/u/Mike1233)\
**Post date:** [December 28, 2025, 7:44pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/8339 "2025-12-28T19:44:43Z")

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@martijnpoppen , @Marcus_Bitterling was asking for “person is not a known person’.  
So a person who is unknown.

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**Author:** ![Marcus\_Bitterling](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/marcus_bitterling/32/80103_2.png) [@Marcus\_Bitterling](https://community.homey.app/u/Marcus_Bitterling)\
**Post date:** [December 28, 2025, 8:12pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/8340 "2025-12-28T20:12:25Z")

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That’s correct. I want an AND card when an unknown person is spotted.

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**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [December 28, 2025, 9:51pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/8341 "2025-12-28T21:51:17Z")

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@Mike1233 yes I got that…  
That’s why I’ll add the card.

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**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [December 28, 2025, 9:52pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/8342 "2025-12-28T21:52:34Z")

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@Jos_Vp I can’t see it in the report  
But are you adding it as a dual battery doorbell?

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<div class="post-metadata">

**Author:** ![Mike1233](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/mike1233/32/20991_2.png) [@Mike1233](https://community.homey.app/u/Mike1233)\
**Post date:** [December 28, 2025, 10:09pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/8343 "2025-12-28T22:09:47Z")

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@martijnpoppen That is why i reacted on the line “There is not a person”. I missed the known person 😉

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**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [December 28, 2025, 10:47pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/8344 "2025-12-28T22:47:52Z")

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@Mike1233 👍🏼

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**Author:** ![MW87](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/mw87/32/121042_2.png) [@MW87](https://community.homey.app/u/MW87)\
**Post date:** [December 29, 2025, 7:47am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/8345 "2025-12-29T07:47:42Z")

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I would really like to see this added too!

The E21 can now be added to the Eufy security app as well, not just the Eufy baby app.  
I hop this changes things. 🙂

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**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [December 29, 2025, 8:54am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/8346 "2025-12-29T08:54:17Z")

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@MW87 not really, thing is it’s still not possible to reverse engineer the Eufy app at the moment, so it seems not possible to add new devices at all.

Also the Baby camera is not part of the **Security** part of the Eufy app, but of the **Care** part. Even in the new 5 in 1 app there are still 5 different apps. Just as the names says, 5 in 1. So it’s still not 1 ecosystem, there are different API’s etc.

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<div class="post-metadata">

**Author:** ![Jos\_Vp](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jos_vp/32/149392_2.png) [@Jos\_Vp](https://community.homey.app/u/Jos_Vp)\
**Post date:** [December 29, 2025, 10:16am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/8347 "2025-12-29T10:16:04Z")

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I did, but it seems to not find the wired one, did seem to work with the battery option, so that worked. I am now trying to make the snapshot of the doorbell work as part of a flow, but this doesn’t seem to work. Seems like any snapshots btw also don’t work with any of my connected cameras. Thank you very much again for the advice!

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<div class="post-metadata">

**Author:** ![Dr.Spoke](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/dr.spoke/32/89412_2.png) [@Dr.Spoke](https://community.homey.app/u/Dr.Spoke)\
**Post date:** [December 29, 2025, 10:27am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/8348 "2025-12-29T10:27:08Z")

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Hello [martijnpoppen](https://community.homey.app/t/app-pro-eufy-security/44921/6087),  
Thank you for the fantastic job you’re doing,  
I’m coming back to you with my strange request about having the status of door and window sensors directly in Homey, without going through Homebridge.  
I hope you’ll find a solution; I think this could expand the possibilities of these sensors in the different scenarios.

Thanks in advance for your help.

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<div class="post-metadata">

**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [December 29, 2025, 10:27am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/8349 "2025-12-29T10:27:38Z")

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@Jos_Vp correct as it is a battery doorbell 🙂 (even if you wire it to 12v)

Snapshot only work well for the E340 if you connect it to a Homebase, standalone doesn’t work with snapshots

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<div class="post-metadata">

**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [December 29, 2025, 10:28am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/8350 "2025-12-29T10:28:35Z")

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@Dr.Spoke install the test version 😉[[APP][Pro] Eufy Security - #8273 by martijnpoppen](https://community.homey.app/t/app-pro-eufy-security/44921/8273)

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<div class="post-metadata">

**Author:** ![stefaanoyen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/stefaanoyen/32/57610_2.png) [@stefaanoyen](https://community.homey.app/u/stefaanoyen)\
**Post date:** [December 29, 2025, 10:42am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/8351 "2025-12-29T10:42:08Z")

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Thanks @martijnpoppen for your quick answer!

However, that’s where I went. This is what I see there?

 ![IMG_3397.PNG](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/7/e/7ecec44606a033aa57c54ed677790740dc90802a.jpeg)

Could there be another reason I don’t get updates in Homey? Or something else I could try?

Thank you so much!

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<div class="post-metadata">

**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [December 29, 2025, 10:58am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/8352 "2025-12-29T10:58:14Z")

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@stefaanoyen click on the doorbell, click on the cog wheel of home and change the settings

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<div class="post-metadata">

**Author:** ![Jos\_Vp](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jos_vp/32/149392_2.png) [@Jos\_Vp](https://community.homey.app/u/Jos_Vp)\
**Post date:** [December 29, 2025, 12:02pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/8353 "2025-12-29T12:02:29Z")

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Haha, yes, but there is an exact same doorbell (dual camera) in the homey eufy app that says wired, but thank you and much appreciated.

Both my doorbell as well as my S330 cameras are connected to the s380 homebase, which are all connected to homey, but none of them pass a snapshot picture through to Homey, at least, they only send a snapshot with a default template pic, not the actual live footage.

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<div class="post-metadata">

**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [December 29, 2025, 12:03pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/8354 "2025-12-29T12:03:15Z")

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@Jos_Vp can you share your flow?

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<div class="post-metadata">

**Author:** ![stefaanoyen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/stefaanoyen/32/57610_2.png) [@stefaanoyen](https://community.homey.app/u/stefaanoyen)\
**Post date:** [December 29, 2025, 12:13pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/8355 "2025-12-29T12:13:09Z")

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Thanks, but that’s what I did and I checked both boxes under ‘Home’:

 ![IMG_3401](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/8/2/823e479b531df4ffaf3b3579c89f54829042dd25.jpeg)

However, still no Homey updates or notifications …

Thank you so much for helping me figure this out!

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<div class="post-metadata">

**Author:** ![Jos\_Vp](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jos_vp/32/149392_2.png) [@Jos\_Vp](https://community.homey.app/u/Jos_Vp)\
**Post date:** [December 29, 2025, 12:53pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/8356 "2025-12-29T12:53:32Z")

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![image](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/5/1/515bbd7424b72db993ded535d5dddff66155adfd.png)

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