# \[APP\]\[Pro\] Eufy Security **URL:** \ **Category:** Apps\ **Tags:** app, official, security, camera, homey-pro\ **Created:** [March 19, 2021, 3:28pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921 "2021-03-19T15:28:48Z")\ **Posts on this page:** 20\ **Page:** 408
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [December 2, 2025, 4:36pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/8254 "2025-12-02T16:36:25Z")
## New app update (🟧 TEST: [3.40.4](https://homey.app/a/com.eufylife.security/test)): > **Changelog:** > > **NEW:** > **1** : NEW: rewrite of event handling > **2** : NEW: update battery / temp / motionsensor / contactsensor without push notifications > **3** : NEW: improved performance (reduce event listeners) > > **FIXES:** > **1** : FIX: Door sensor was not updating anymore > **2** : FIX: motion sensor triggers, got corrupted after 3.40.0 > **3** : FIX: C30/C31 add security mode toggle * * * 💥 If you find any **issues** , send a **diagnostic report** > ⚠ Note: Before sending a report make sure to reproduce the issue so the issue will be visible in the report > > 1. 📱 Via **Homey Mobile app:** > More - apps - Eufy Security - settings wheel right top - send diagnostic report (add your email to the description) > > 2. 💻 Via **Homey Webapp:** > Settings wheel bottom left - Select Eufy Security - Click on send diagnostic report (add your email to the description) * * * > You can install this version by clicking the link (version number) above and press install > > ⏪ **Don’t want to be part of a test version?** Install the live version → [Eufy Security | Homey](https://homey.app/a/com.eufylife.security/) * * * ---
**Author:** ![Teddy](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/teddy/32/13818_2.png) [@Teddy](https://community.homey.app/u/Teddy)\ **Post date:** [December 2, 2025, 4:46pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/8255 "2025-12-02T16:46:18Z")
Yes. I installed 3.40.4. It solved the one trigger all problem now they trigger individualy. But it didnt solv the motion reset. The camera motions work without problems but the motion sensors dosnt want to reset back after they have been triggered. // Teddy ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [December 2, 2025, 5:00pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/8256 "2025-12-02T17:00:28Z")
@Teddy strange, can you send a new report for that? I did rework all events so might be that i missed something here ---
**Author:** ![Teddy](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/teddy/32/13818_2.png) [@Teddy](https://community.homey.app/u/Teddy)\ **Post date:** [December 2, 2025, 5:04pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/8257 "2025-12-02T17:04:07Z")
Will do.. going to restart the app and trigger one or more.. is a little hard when the rest of the family cant stay put. /Note to self. Silvertape solvs that 😉 and wait out a couple of minutes. ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [December 2, 2025, 5:10pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/8258 "2025-12-02T17:10:07Z")
@Teddy nvm got it! ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [December 2, 2025, 5:10pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/8259 "2025-12-02T17:10:59Z")
## New app update (🟧 TEST: [3.40.5](https://homey.app/a/com.eufylife.security/test)): > **Changelog:** > > **NEW:** > **1** : NEW: rewrite of event handling > **2** : NEW: update battery / temp / motionsensor / contactsensor without push notifications > **3** : NEW: improved performance (reduce event listeners) > > **FIXES:** > **1** : FIX: Door sensor was not updating anymore > **2** : FIX: motion sensor triggers, got corrupted after 3.40.0 > **3** : FIX: C30/C31 add security mode toggle > **4** : FIX: motion sensor reset value > **5** : FIX: snapshots not updating * * * 💥 If you find any **issues** , send a **diagnostic report** > ⚠ Note: Before sending a report make sure to reproduce the issue so the issue will be visible in the report > > 1. 📱 Via **Homey Mobile app:** > More - apps - Eufy Security - settings wheel right top - send diagnostic report (add your email to the description) > > 2. 💻 Via **Homey Webapp:** > Settings wheel bottom left - Select Eufy Security - Click on send diagnostic report (add your email to the description) * * * > You can install this version by clicking the link (version number) above and press install > > ⏪ **Don’t want to be part of a test version?** Install the live version → [Eufy Security | Homey](https://homey.app/a/com.eufylife.security/) * * * ---
**Author:** ![Teddy](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/teddy/32/13818_2.png) [@Teddy](https://community.homey.app/u/Teddy)\ **Post date:** [December 2, 2025, 5:12pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/8260 "2025-12-02T17:12:42Z")
Hehe ok. I just made a diag on it.. skipping that one and testing your new version. // Teddy ---
**Author:** ![Teddy](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/teddy/32/13818_2.png) [@Teddy](https://community.homey.app/u/Teddy)\ **Post date:** [December 2, 2025, 5:18pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/8261 "2025-12-02T17:18:21Z")
Working 🍕 Pizza for you 😋 // Teddy ---
**Author:** ![Teddy](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/teddy/32/13818_2.png) [@Teddy](https://community.homey.app/u/Teddy)\ **Post date:** [December 2, 2025, 5:32pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/8262 "2025-12-02T17:32:20Z")
Btw i tested the flowcards for the motion sensors and they work as they should. On another note i have been trying my flowcards för event and snapshot on my doorbell. It seams that it show correct photo on snaphot in homey app for both but when using flow it looks like it takes the old one. Time delay between making snapshot and sending it in a notification is needed? // Teddy ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [December 2, 2025, 6:24pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/8263 "2025-12-02T18:24:25Z")
@Teddy glad it works! Yes for snapshots that’s needed, however I do recommend advanced flows as that is synchronously otherwise use a 5-8 second delay ---
**Author:** ![Brandon\_Wade](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/brandon_wade/32/123893_2.png) [@Brandon\_Wade](https://community.homey.app/u/Brandon_Wade)\ **Post date:** [December 3, 2025, 2:37pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/8264 "2025-12-03T14:37:06Z")
for anyone having trouble viewing your camera live view off your home network. (Example - 5G) download Tailscale on one of your home network devices. (desktop computer that’s always on) then download it on your phone and once you connect to your Tailscale network you’ll be able to view them. ---
**Author:** ![Bruno\_Lopes1](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/bruno_lopes1/32/146323_2.png) [@Bruno\_Lopes1](https://community.homey.app/u/Bruno_Lopes1)\ **Post date:** [December 5, 2025, 7:38pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/8265 "2025-12-05T19:38:46Z")
Thanks @martijnpoppen I was expecting to receive my order before Christmas, but due to a shameful mistake by the Homey team — failing to include the required commercial invoice — I will now be left without the product. I am seriously reconsidering any future relationship with Homey because of this terrible customer service and disappointing after-sales support. If this is how Homey handles a simple shipping issue, I can only imagine how worrying it would be if I ever needed real technical support or warranty assistance. ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [December 5, 2025, 10:47pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/8266 "2025-12-05T22:47:10Z")
@Bruno_Lopes1 never had that experience myself. But all the best! And if you ever use the eufy app on homey you know where to find me 😉 ---
**Author:** ![Markus\_Jonsson](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/markus_jonsson/32/56590_2.png) [@Markus\_Jonsson](https://community.homey.app/u/Markus_Jonsson)\ **Post date:** [December 6, 2025, 8:17am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/8267 "2025-12-06T08:17:53Z")
hi I feel that the time for homey to react to the movement of my cameras is very long, I have had the cameras for several years and it has worked well. I have tried just about everything, I have two outdoor cams and two indoor cams 51344292-e716-4b19-aebd-46d0cd8dcd77 Regards Markus ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [December 6, 2025, 9:45am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/8268 "2025-12-06T09:45:41Z")
@Markus_Jonsson you’re using the beta version of the app Please install the live version and test again ---
**Author:** ![Markus\_Jonsson](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/markus_jonsson/32/56590_2.png) [@Markus\_Jonsson](https://community.homey.app/u/Markus_Jonsson)\ **Post date:** [December 6, 2025, 3:56pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/8269 "2025-12-06T15:56:23Z")
perfect thanks it worked! i tried it yesterday without results but that was before i reinstalled the cameras in the eufy app, all this started when i bought a homebase 3 to try out which i then returned Regards Markus ---
**Author:** ![Brandon\_Wade](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/brandon_wade/32/123893_2.png) [@Brandon\_Wade](https://community.homey.app/u/Brandon_Wade)\ **Post date:** [December 8, 2025, 12:35pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/8271 "2025-12-08T12:35:09Z")
Any word on the E340 floodlight cam. ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [December 8, 2025, 3:09pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/8273 "2025-12-08T15:09:50Z")
## New app update (🟧 TEST: [3.40.7](https://homey.app/a/com.eufylife.security/test)): > **Changelog:** > > **NEW:** > **1** : NEW: rewrite of event handling > **2** : NEW: update battery / temp / motionsensor / contactsensor without push notifications > **3** : NEW: improved performance (reduce event listeners) > > **FIXES:** > **1** : FIX: Door sensor was not updating anymore > **2** : FIX: motion sensor triggers, got corrupted after 3.40.0 > **3** : FIX: C30/C31 add security mode toggle > **4** : FIX: motion sensor reset value > **5** : FIX: snapshots not updating > **6** : FIX: enhance event image speed > **7** : FIX: Floodlight E340 RTSP enable * * * 💥 If you find any **issues** , send a **diagnostic report** > ⚠ Note: Before sending a report make sure to reproduce the issue so the issue will be visible in the report > > 1. 📱 Via **Homey Mobile app:** > More - apps - Eufy Security - settings wheel right top - send diagnostic report (add your email to the description) > > 2. 💻 Via **Homey Webapp:** > Settings wheel bottom left - Select Eufy Security - Click on send diagnostic report (add your email to the description) * * * > You can install this version by clicking the link (version number) above and press install > > ⏪ **Don’t want to be part of a test version?** Install the live version → [https://homey.app/a/com.eufylife.security/](https://homey.app/a/com.eufylife.security/) * * * ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [December 8, 2025, 3:10pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/8274 "2025-12-08T15:10:05Z")
@Brandon_Wade see release above 👆 ---
**Author:** ![SmartChef](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/smartchef/32/121059_2.png) [@SmartChef](https://community.homey.app/u/SmartChef)\ **Post date:** [December 10, 2025, 8:46pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/8275 "2025-12-10T20:46:17Z")
Hi, I get a “player is unable to open the MRL” error message when I try to open the live feed. Any ideas how I can fix this? 56d373f8-d8f3-4aad-9434-47f225fffdf0 [Previous page](https://community.homey.app/t/app-pro-eufy-security/44921.md?page=407) [Next page](https://community.homey.app/t/app-pro-eufy-security/44921.md?page=409)