# \[APP\]\[Pro\] Eufy Security

**URL:** <https://community.homey.app/t/app-pro-eufy-security/44921>\
**Category:** Apps\
**Tags:** app, official, security, camera, homey-pro\
**Created:** [March 19, 2021, 3:28pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921 "2021-03-19T15:28:48Z")\
**Posts on this page:** 20\
**Page:** 407

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**Author:** ![Teddy](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/teddy/32/13818_2.png) [@Teddy](https://community.homey.app/u/Teddy)\
**Post date:** [November 28, 2025, 6:41pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/8234 "2025-11-28T18:41:38Z")

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Nice work on the app 🙂 Everything works with new version for me exept all my 6 motion sensors are unavilable.

3a1b1896-25e2-414a-8684-34a24ae75b82

Best regards, Teddy

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**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [November 28, 2025, 8:05pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/8235 "2025-11-28T20:05:33Z")

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@Teddy ah yes I see the issue will fix !

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**Author:** ![kimc88](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/kimc88/32/34784_2.png) [@kimc88](https://community.homey.app/u/kimc88)\
**Post date:** [November 29, 2025, 11:18pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/8236 "2025-11-29T23:18:01Z")

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diagnostic report ebcd5053-8ca2-46b3-ad2e-00f8db66f730

Homebase 2

Doorbell 2K

Homey does not detect movement from the doorbell nor when you press it, but works fine in their eufy app for Android

Just bought used and set up in the app today.

Worked fine for a while. When I set it up a short time later it didn’t work anymore.

Do you have any ideas what I can do?

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<div class="post-metadata">

**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [November 30, 2025, 7:17am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/8237 "2025-11-30T07:17:17Z")

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@kimc88 check FAQ Q1 [https://tinyurl.com/eufy-homey](https://tinyurl.com/eufy-homey)

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**Author:** ![Luca\_Lorenzi](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/luca_lorenzi/32/116057_2.png) [@Luca\_Lorenzi](https://community.homey.app/u/Luca_Lorenzi)\
**Post date:** [November 30, 2025, 6:12pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/8238 "2025-11-30T18:12:29Z")

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Hi @martijnpoppen , do you know if eufy is planning to give to other cameras (like the s340) the RSTP streaming feature? So that we can see all the cameras also from homey 😊

Just curiosity

Thank you

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**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [November 30, 2025, 9:33pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/8239 "2025-11-30T21:33:00Z")

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@Luca_Lorenzi all cameras which have RTSP support in the eufy app are supported in Homey

If a camera doesn’t have RTSP there’s no live stream possible in Homey.

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<div class="post-metadata">

**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [December 1, 2025, 12:27pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/8240 "2025-12-01T12:27:23Z")

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## New app update (🟧 TEST: [3.40.2](https://homey.app/a/com.eufylife.security/test)):

> **Changelog:**
> 
> **NEW:**  
> **1** : NEW: rewrite of event handling  
> **2** : NEW: update battery / temp / motionsensor / contactsensor without push notifications  
> **3** : NEW: improved performance (reduce event listeners)
> 
> **FIXES:**  
> **1** : FIX: Door sensor was not updating anymore  
> **2** : FIX: motion sensor triggers, got corrupted after 3.40.0  
> **3** : FIX: C30/C31 add security mode toggle

* * *
  

💥 If you find any **issues** , send a **diagnostic report**

> ⚠ Note: Before sending a report make sure to reproduce the issue so the issue will be visible in the report
> 
> 1. 📱 Via **Homey Mobile app:**  
> More - apps - Eufy Security - settings wheel right top - send diagnostic report (add your email to the description)
> 
> 2. 💻 Via **Homey Webapp:**  
> Settings wheel bottom left - Select Eufy Security - Click on send diagnostic report (add your email to the description)

* * *
  

> You can install this version by clicking the link (version number) above and press install
> 
> ⏪ **Don’t want to be part of a test version?** Install the live version → [https://homey.app/a/com.eufylife.security/](https://homey.app/a/com.eufylife.security/)

* * *

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<div class="post-metadata">

**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [December 1, 2025, 12:27pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/8241 "2025-12-01T12:27:32Z")

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@Teddy see above

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<div class="post-metadata">

**Author:** ![Brandon\_Wade](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/brandon_wade/32/123893_2.png) [@Brandon\_Wade](https://community.homey.app/u/Brandon_Wade)\
**Post date:** [December 1, 2025, 7:40pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/8242 "2025-12-01T19:40:32Z")

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I’ve been using the rtsp stream but the option doesn’t show up on the e340 floodlight camera under the drop down. It has rtsp so live streaming should be possible. I currently only see event and snapshot

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<div class="post-metadata">

**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [December 1, 2025, 11:05pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/8243 "2025-12-01T23:05:01Z")

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@Brandon_Wade I’ll check the SDK if it is setup for this camera

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<div class="post-metadata">

**Author:** ![Teddy](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/teddy/32/13818_2.png) [@Teddy](https://community.homey.app/u/Teddy)\
**Post date:** [December 2, 2025, 1:04pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/8244 "2025-12-02T13:04:49Z")

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Hi Martijn

Im sorry to have to inform you that they remain unavailable in the new version for some reason here comes a diag. PS 3.40.1 not .2 😉

128d1e8c-4f1d-4344-ac13-288b52e9c594

// Teddy

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<div class="post-metadata">

**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [December 2, 2025, 1:09pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/8245 "2025-12-02T13:09:33Z")

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@Teddy  
Ah that makes sense 😃  
Never pressed 3.40.2 to TEST.

Can you try again?

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<div class="post-metadata">

**Author:** ![Teddy](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/teddy/32/13818_2.png) [@Teddy](https://community.homey.app/u/Teddy)\
**Post date:** [December 2, 2025, 1:49pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/8246 "2025-12-02T13:49:55Z")

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Yupp tested. Unfortualy same result

0f7f1e36-5c11-46cd-8db1-464b36705749

// Teddy

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<div class="post-metadata">

**Author:** ![Andy\_Henderson](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/andy_henderson/32/80642_2.png) [@Andy\_Henderson](https://community.homey.app/u/Andy_Henderson)\
**Post date:** [December 2, 2025, 2:06pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/8247 "2025-12-02T14:06:21Z")

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@martijnpoppen I thought you might appreciate a positive message. After the recent changes, my battery level and temperature readings have come back, and the battery drain issue has not returned. Thanks again,

Andy

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<div class="post-metadata">

**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [December 2, 2025, 2:38pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/8248 "2025-12-02T14:38:34Z")

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@Andy_Henderson Super! Thank you! 😃

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<div class="post-metadata">

**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [December 2, 2025, 2:40pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/8249 "2025-12-02T14:40:20Z")

</div>

## New app update (🟧 TEST: [3.40.3](https://homey.app/a/com.eufylife.security/test)):

> **Changelog:**
> 
> **NEW:**  
> **1** : NEW: rewrite of event handling  
> **2** : NEW: update battery / temp / motionsensor / contactsensor without push notifications  
> **3** : NEW: improved performance (reduce event listeners)
> 
> **FIXES:**  
> **1** : FIX: Door sensor was not updating anymore  
> **2** : FIX: motion sensor triggers, got corrupted after 3.40.0  
> **3** : FIX: C30/C31 add security mode toggle

* * *
  

💥 If you find any **issues** , send a **diagnostic report**

> ⚠ Note: Before sending a report make sure to reproduce the issue so the issue will be visible in the report
> 
> 1. 📱 Via **Homey Mobile app:**  
> More - apps - Eufy Security - settings wheel right top - send diagnostic report (add your email to the description)
> 
> 2. 💻 Via **Homey Webapp:**  
> Settings wheel bottom left - Select Eufy Security - Click on send diagnostic report (add your email to the description)

* * *
  

> You can install this version by clicking the link (version number) above and press install
> 
> ⏪ **Don’t want to be part of a test version?** Install the live version → [https://homey.app/a/com.eufylife.security/](https://homey.app/a/com.eufylife.security/)

* * *

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<div class="post-metadata">

**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [December 2, 2025, 2:40pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/8250 "2025-12-02T14:40:31Z")

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@Teddy i made a new update (see above)

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<div class="post-metadata">

**Author:** ![Teddy](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/teddy/32/13818_2.png) [@Teddy](https://community.homey.app/u/Teddy)\
**Post date:** [December 2, 2025, 4:12pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/8251 "2025-12-02T16:12:08Z")

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They are ALIVE 😁

I will see how it behaves over the coming days.

// Teddy

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<div class="post-metadata">

**Author:** ![Teddy](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/teddy/32/13818_2.png) [@Teddy](https://community.homey.app/u/Teddy)\
**Post date:** [December 2, 2025, 4:23pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/8252 "2025-12-02T16:23:10Z")

</div>

Went faster then i thought stumblin on the next issue.

c95890ff-9f1e-4ef5-a6d4-c4d08dd6e8ed

Motion on one triggered all 6 and it doesnt reset the state out of motion.

// Teddy

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<div class="post-metadata">

**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [December 2, 2025, 4:32pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/8253 "2025-12-02T16:32:26Z")

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@Teddy do you mean all motion sensors are triggered? when only 1 had a motion?

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