# \[APP\]\[Pro\] Eufy Security

**URL:** <https://community.homey.app/t/app-pro-eufy-security/44921>\
**Category:** Apps\
**Tags:** app, official, security, camera, homey-pro\
**Created:** [March 19, 2021, 3:28pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921 "2021-03-19T15:28:48Z")\
**Posts on this page:** 20\
**Page:** 401

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**Author:** ![Frank\_Stromquist](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/frank_stromquist/32/74125_2.png) [@Frank\_Stromquist](https://community.homey.app/u/Frank_Stromquist)\
**Post date:** [November 11, 2025, 1:50pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/8113 "2025-11-11T13:50:04Z")

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I am using the govee version, but how can i get homey to cotrol my Homey outdoor led

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**Author:** ![ExtraKim](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/extrakim/32/85286_2.png) [@ExtraKim](https://community.homey.app/u/ExtraKim)\
**Post date:** [November 11, 2025, 2:18pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/8114 "2025-11-11T14:18:55Z")

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As Martijn said, you can’t. But since you were planing on getting more lights, if you buy Govee instead of Eufy you will be able to used them within Homey.

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**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [November 11, 2025, 3:12pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/8115 "2025-11-11T15:12:11Z")

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@Marc_Castermans that’s for live streaming. So if you want that enable RTSP in the eufy app

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**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [November 11, 2025, 3:19pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/8116 "2025-11-11T15:19:37Z")

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@Aybee If you don’t receive notifications neither will Homey receive them. So best to check whats wrong with the notifications and then troubleshoot in Homey

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**Author:** ![Aybee](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/aybee/32/80977_2.png) [@Aybee](https://community.homey.app/u/Aybee)\
**Post date:** [November 11, 2025, 3:33pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/8117 "2025-11-11T15:33:05Z")

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I don’t know what the problem is, it must be Eufy’s fault.

Push notifications are not coming through on either iPhone or Android but only for the Entry Sensor all other Devices Works

Do you have any sensors at home? Are they working?

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**Author:** ![ExtraKim](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/extrakim/32/85286_2.png) [@ExtraKim](https://community.homey.app/u/ExtraKim)\
**Post date:** [November 11, 2025, 3:55pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/8118 "2025-11-11T15:55:06Z")

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I use the entry sensors within Homey, they work just fine.

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**Author:** ![ExtraKim](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/extrakim/32/85286_2.png) [@ExtraKim](https://community.homey.app/u/ExtraKim)\
**Post date:** [November 11, 2025, 3:58pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/8119 "2025-11-11T15:58:45Z")

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@martijnpoppen When I click on NAS (RTSP) it claims that it will dis-connect the Homebase. Is this just a messed up translation from Eufy?

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**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [November 11, 2025, 4:09pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/8120 "2025-11-11T16:09:31Z")

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@ExtraKim interesting, depends on the camera I guess.

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**Author:** ![ExtraKim](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/extrakim/32/85286_2.png) [@ExtraKim](https://community.homey.app/u/ExtraKim)\
**Post date:** [November 11, 2025, 4:12pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/8121 "2025-11-11T16:12:33Z")

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Have I got this right? I need to change all cameras to NAS (RTSP) and then add another card in all flows that use snapshots in one way or the other?

 ![Doorbell](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/b/c/bc483c1344fd399a77aa5595cb21061392194f51.jpeg)

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<div class="post-metadata">

**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [November 11, 2025, 4:15pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/8122 "2025-11-11T16:15:05Z")

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@ExtraKim I think you’re mixing things up:

- Event images: images which are received when something happened (e.g. person detection)
- Snapshot images: on demand images which can be taken at any moment. (since 3.39.7 it’s no longer running on a external server, but natively on Homey)
- Livestream: introduced by Athom for Mobile app V9.6.1. Eufy can do live streaming for RTSP enabled cameras.  
  
  

* * *

Concluding:

- Snapshots have been there for a while, but required a setting in the camera in Homey.
- Livestreams are new

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<div class="post-metadata">

**Author:** ![ExtraKim](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/extrakim/32/85286_2.png) [@ExtraKim](https://community.homey.app/u/ExtraKim)\
**Post date:** [November 11, 2025, 4:28pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/8123 "2025-11-11T16:28:49Z")

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My event images have stopped working, I get “Eufy Placeholder Image”. I added RTSP and now I can get a picture in the Homey app, when I pick Snapshot but not Event.

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**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [November 11, 2025, 4:30pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/8124 "2025-11-11T16:30:09Z")

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@ExtraKim still those are 3 separate things. You don’t need RTSP for a snapshot or a event image

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<div class="post-metadata">

**Author:** ![ExtraKim](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/extrakim/32/85286_2.png) [@ExtraKim](https://community.homey.app/u/ExtraKim)\
**Post date:** [November 11, 2025, 4:31pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/8125 "2025-11-11T16:31:13Z")

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![Screenshot_20251111_172852_Homey](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/a/d/addaaeb68784328b90f02adaed990ace6bbc329e.jpeg)

 ![Screenshot_20251111_172900_Homey](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/a/b/ab28cfc3f934241daa843dd000ad5da5647b707b.jpeg)

If they aren’t connected, how come that the Event pic have stopped working?

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<div class="post-metadata">

**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [November 11, 2025, 4:32pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/8126 "2025-11-11T16:32:51Z")

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@ExtraKim there’s a explaination for everything right 😉

But I changed the mechanics of images as I was changing the snapshots to be local I had to update the image logic. So event images have been changed how they are saved, might be that something went wrong there. But I need a report to investigate that

Still no relation between the 3

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<div class="post-metadata">

**Author:** ![ExtraKim](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/extrakim/32/85286_2.png) [@ExtraKim](https://community.homey.app/u/ExtraKim)\
**Post date:** [November 11, 2025, 4:40pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/8127 "2025-11-11T16:40:09Z")

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![Screenshot_20251111_162628_Homey](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/1/5/155de3ab40b309e7510418a62adb58ee86c17239.jpeg)

Something have changed since I have used push with a picture for two years and now I just get this.

I will just activate a push and then send you a report.

Now that I have activated the RTSP, do I need to do that on all cameras or will every camera get this function, I think that the Eufy app said something about all cameras connected to a specific Homebase will get the same settings.?

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<div class="post-metadata">

**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [November 11, 2025, 4:42pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/8128 "2025-11-11T16:42:39Z")

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@ExtraKim Sorry, but I did explain in my previous post that something has changed right… ?

RTSP is per camera as far as I know

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<div class="post-metadata">

**Author:** ![ExtraKim](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/extrakim/32/85286_2.png) [@ExtraKim](https://community.homey.app/u/ExtraKim)\
**Post date:** [November 11, 2025, 4:49pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/8129 "2025-11-11T16:49:23Z")

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Yeah but don’t you need a report to figure out what’s the issue?

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<div class="post-metadata">

**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [November 11, 2025, 4:50pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/8130 "2025-11-11T16:50:41Z")

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@ExtraKim yes I do!

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<div class="post-metadata">

**Author:** ![ExtraKim](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/extrakim/32/85286_2.png) [@ExtraKim](https://community.homey.app/u/ExtraKim)\
**Post date:** [November 11, 2025, 4:51pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/8131 "2025-11-11T16:51:29Z")

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Here you go.

46c781eb-85b1-4bfc-9fc6-9288cbb3504c

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<div class="post-metadata">

**Author:** ![TammeMagal](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/tammemagal/32/10019_2.png) [@TammeMagal](https://community.homey.app/u/TammeMagal)\
**Post date:** [November 11, 2025, 5:23pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/8132 "2025-11-11T17:23:04Z")

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Hi,

I have the same placeholder when I make a snapshot (Eufy placeholder).

 ![image](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/a/e/ae87ea308659b7da7d5e2f6a086e2be0e8595786.png)

What is better in my case? Use the event image or make a snapshot and use that image (this isn’t working properly now). Do you also need a report from my side?

[Previous page](https://community.homey.app/t/app-pro-eufy-security/44921.md?page=400)

[Next page](https://community.homey.app/t/app-pro-eufy-security/44921.md?page=402)
