# \[APP\]\[Pro\] Eufy Security **URL:** \ **Category:** Apps\ **Tags:** app, official, security, camera, homey-pro\ **Created:** [March 19, 2021, 3:28pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921 "2021-03-19T15:28:48Z")\ **Posts on this page:** 20\ **Page:** 399
**Author:** ![Teddy](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/teddy/32/13818_2.png) [@Teddy](https://community.homey.app/u/Teddy)\ **Post date:** [November 3, 2025, 7:24am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/8072 "2025-11-03T07:24:52Z")
Im running the laterst test version and i have a minor thing. I have noticed that on my E340 doorbell where there is a temp sensor it is wildy thinking it stil being summer time with a 23 degree celsius when putting your nose out the door defenetly will tell you absolutly not close to that šŸ˜‰ ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [November 3, 2025, 7:26am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/8073 "2025-11-03T07:26:07Z")
@Teddy Itā€™s a battery temp so itā€™s not a temp sensor. Next to that it only updates every hour. and only when Eufy updated it to the cloud. So if all those things come together you might have a temp which gets closer to your outside temp ---
**Author:** ![Teddy](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/teddy/32/13818_2.png) [@Teddy](https://community.homey.app/u/Teddy)\ **Post date:** [November 3, 2025, 7:28am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/8074 "2025-11-03T07:28:48Z")
Didnt know that šŸ™‚ Havent had that doorbell long ā€¦ a couple of months. sugestion maybe to change the text label to bat temp? so nuts like me dont asume to much šŸ˜‰ ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [November 3, 2025, 7:33am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/8075 "2025-11-03T07:33:04Z")
@Teddy yeah iā€™ll see what i can do, itā€™s a homey native capability, so those are a bit harder to overwrite ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [November 7, 2025, 3:38pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/8076 "2025-11-07T15:38:09Z")
## New app update (šŸŸ§ TEST: [3.39.7](https://homey.app/a/com.eufylife.security/test)): > **Changelog:** > > **NEW:** > **1** : NEW: Local snapshot capture (more reliable snapshots) - This removes the limit of cloud snapshots (Snapshots will be made with FFMPEG which runs on your Homey) > **2** : NEW: video streaming for RTSP supported devices (Make sure to enable RTSP in Eufy app first) > **3** : NEW: Start RTSP stream when requested, should prevent the auto RTSP kill because of the Eufy firmware > > **FIXES:** > **1** : FIX: memory leak in library > **2** : FIX: memory issue with snapshots (this caused app crashes) > **3** : FIX: removed duplicate snapshot updates > **4** : FIX: improved error handling in snapshot capture > **5** : FIX: revert battery saving fixes which actually didnā€™t save battery > **6** : FIX: check if device has streaming capability to prevent crashes on non camera devices > **7** : FIX: eufyCam E330 Professional (T8600) didnā€™t have RTSP in the Eufy SDK > **8** : FIX: snapshot not updating (occured in 3.38.4) > **9** : FIX: battery drain (occured in 3.38.0) * * * šŸ’„ If you find any **issues** , send a **diagnostic report** > āš  Note: Before sending a report make sure to reproduce the issue so the issue will be visible in the report > > 1. šŸ“± Via **Homey Mobile app:** > More - apps - Eufy Security - settings wheel right top - send diagnostic report (add your email to the description) > > 2. šŸ’» Via **Homey Webapp:** > Settings wheel bottom left - Select Eufy Security - Click on send diagnostic report (add your email to the description) * * * > You can install this version by clicking the link (version number) above and press install > > āŖ **Donā€™t want to be part of a test version?** Install the live version ā†’ [Eufy Security | Homey](https://homey.app/a/com.eufylife.security/) * * * ---
**Author:** ![Sigurdur\_Birgisson](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/sigurdur_birgisson/32/19475_2.png) [@Sigurdur\_Birgisson](https://community.homey.app/u/Sigurdur_Birgisson)\ **Post date:** [November 7, 2025, 10:51pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/8077 "2025-11-07T22:51:40Z")
Hey! I havent been a very active user of the app, but now that its getting darker, I was missing the result of this flow on my driveway. Basically, I want Eufy to trigger lamp dimming up when motion detected. But this flow has for some reason been broken for a while. And now that I look into it, it seems the Doorbell hasnt sent a Motion detected for the last 2 years, while it keeps sending the ā€œPerson detectedā€. But since I want to trigger this also when a car drives into the driveway, is there any way of getting the motion to work? I tried a bunch of things in the Eufy mobile app, but no luck. ![image](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/0/d/0d8de7915f2b402897c2fe2790e2070440c7250a.png) ---
**Author:** ![Jari\_Peuhkurinen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jari_peuhkurinen/32/101312_2.png) [@Jari\_Peuhkurinen](https://community.homey.app/u/Jari_Peuhkurinen)\ **Post date:** [November 8, 2025, 7:32am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/8078 "2025-11-08T07:32:12Z")
I donā€™t have a solution, but the same experience with using a motion detector as a trigger for a flow. I have Eufy motion detector in my garage, and itā€™s supposed to trigger the lights. The detector senses the motion, but wonā€™t trigger the lights. Never got it to work. Also, motion/person detection via camera to trigger lights is unreliable and slow. ![NƤyttƶkuva 2025-11-08 092917](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/0/c/0c7377c65c2522804e29486470bee1fe0b832f8a.png) ![NƤyttƶkuva 2025-11-08 093104](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/a/a/aa4bade94f539754b81abc2edea5ac43740fcc4a.png) ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [November 8, 2025, 9:13am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/8079 "2025-11-08T09:13:26Z")
@Jari_Peuhkurinen check FAQ Q1 [[APP][Pro] Eufy Security - #4 by martijnpoppen - Apps - Homey Community Forum](https://tinyurl.com/eufy-homey) And indeed itā€™s slow due to the way this app works. Nothing I can do about that ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [November 8, 2025, 9:14am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/8080 "2025-11-08T09:14:57Z")
@Sigurdur_Birgisson go to the motion settings of the camera in the mobile eufy app and enable other motions ![image](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/7/3/735c73c2e25259ba6ded5ba5627e2c59d1b5e252.png) ---
**Author:** ![Sigurdur\_Birgisson](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/sigurdur_birgisson/32/19475_2.png) [@Sigurdur\_Birgisson](https://community.homey.app/u/Sigurdur_Birgisson)\ **Post date:** [November 8, 2025, 9:37am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/8081 "2025-11-08T09:37:19Z")
![IMG_8190](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/a/4/a443be90dd0bc893d38aa119db68bb8c7d9fb26b.png) This is how my screen looks in the app. I donā€™t have the same as you. This is a dual video doorbell ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [November 8, 2025, 9:51am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/8082 "2025-11-08T09:51:14Z")
@Sigurdur_Birgisson you did enable ā€˜all motionā€™ so thatā€™s correct Also check FAQ Q1 for correct settings [[APP][Pro] Eufy Security - #4 by martijnpoppen - Apps - Homey Community Forum](https://tinyurl.com/eufy-homey) ---
**Author:** ![kg4qwi](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/kg4qwi/32/124120_2.png) [@kg4qwi](https://community.homey.app/u/kg4qwi)\ **Post date:** [November 8, 2025, 2:30pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/8083 "2025-11-08T14:30:12Z")
02ae281b-f03e-4a67-b241-d075ecaa2c7d My apologies, I wasnā€™t sure if youā€™ve received the diagnostic reports Iā€™ve sent. The app keeps crashing unexpectedly. Sometimes it restarts automatically, and other times it doesnā€™t. There has been an increase in crashes since the most recent Homey update. I recently updated the Homey firmware, even restored factory settings, but that did not resolve the issue. It seems to be triggered by some type of flow, but I removed all flows and the crashes continue. I also confirmed that the owner account is signed in to help me. I canā€™t see the details in the diagnostic report, so let me know if thereā€™s anything you notice that could help me continue troubleshooting. ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [November 9, 2025, 11:11am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/8084 "2025-11-09T11:11:49Z")
@kg4qwi i didnā€™t receive this report and canā€™t find it anywhere. Which app version are you using? Yes since the homey firmware update a lot of app seem to crash suddenly. Iā€™m already checking this with Athom. Please send a report and will have a look ---
**Author:** ![Brainstorm](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/brainstorm/32/34405_2.png) [@Brainstorm](https://community.homey.app/u/Brainstorm)\ **Post date:** [November 9, 2025, 7:16pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/8085 "2025-11-09T19:16:29Z")
![IMG_5290](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/6/3/6364409550739e9a4a813ec835c0c7db3513c21d.png) ![IMG_5289](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/8/a/8a292e6dc7fcd02560bfc67573b6144740b33f88.png) Hi! I have two eufy s220 solar powered cameras that draws a lot more battery when I add them to homey. I even tried the latest test version, but it does not help. I attached a photo of the battery drainage, you can clearly see where I added them to homey. Do you have an idea why this is? ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [November 9, 2025, 7:18pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/8086 "2025-11-09T19:18:07Z")
@Brainstorm yes normal behaviour when adding them to homey/home assistant The connection is constantly dropped to save battery but to make sure homey stays connected and gets updates it polls every now and then causing the battery to go empty quicker ---
**Author:** ![gdg161987](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/gdg161987/32/19839_2.png) [@gdg161987](https://community.homey.app/u/gdg161987)\ **Post date:** [November 10, 2025, 3:31pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/8088 "2025-11-10T15:31:12Z")
Hi Martijn, It seems the app version is stuck at 3.37, even though I see in the changelog that there should already be version 3.39.6. How can I update this? Thanks! ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [November 10, 2025, 3:37pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/8089 "2025-11-10T15:37:39Z")
Hi @gdg161987 Did you install the test version? šŸ™‚ Edit: it just went live šŸ˜‰ ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [November 10, 2025, 4:31pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/8090 "2025-11-10T16:31:10Z")
## New app update (šŸŸ© LIVE: [3.39.7](https://homey.app/a/com.eufylife.security/)): > **Changelog:** > > **NEW:** > **1** : NEW: Local snapshot capture (more reliable snapshots) - This removes the limit of cloud snapshots (Snapshots will be made with FFMPEG which runs on your Homey) > **2** : NEW: video streaming for RTSP supported devices (Make sure to enable RTSP in Eufy app first) > **3** : NEW: Start RTSP stream when requested, should prevent the auto RTSP kill because of the Eufy firmware > > **FIXES:** > **1** : FIX: memory leak in library > **2** : FIX: memory issue with snapshots (this caused app crashes) > **3** : FIX: removed duplicate snapshot updates > **4** : FIX: improved error handling in snapshot capture > **5** : FIX: revert battery saving fixes which actually didnā€™t save battery > **6** : FIX: check if device has streaming capability to prevent crashes on non camera devices > **7** : FIX: eufyCam E330 Professional (T8600) didnā€™t have RTSP in the Eufy SDK > **8** : FIX: snapshot not updating (occured in 3.38.4) > **9** : FIX: battery drain (occured in 3.38.0) * * * šŸ’„ If you find any **issues** , send a **diagnostic report** > āš  Note: Before sending a report make sure to reproduce the issue so the issue will be visible in the report > > 1. šŸ“± Via **Homey Mobile app:** > More - apps - Eufy Security - settings wheel right top - send diagnostic report (add your email to the description) > > 2. šŸ’» Via **Homey Webapp:** > Settings wheel bottom left - Select Eufy Security - Click on send diagnostic report (add your email to the description) * * * > You can install this version by clicking the link (version number) above and press install > > āŖ **Donā€™t want to be part of a test version?** Install the live version ā†’ [Eufy Security | Homey](https://homey.app/a/com.eufylife.security/) * * * ---
**Author:** ![Geert1992](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/geert1992/32/121041_2.png) [@Geert1992](https://community.homey.app/u/Geert1992)\ **Post date:** [November 10, 2025, 9:01pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/8091 "2025-11-10T21:01:02Z")
Hi everyone, When I press the doorbell, I donā€™t receive any notification -while using the doorbell is pressed chart- and the living room camera also doesnā€™t respond to a sound was detected. Iā€™ve already checked the FAQ and made sure that Security is turned on. Iā€™m currently using: \*\*Eufy Security v3.39.7 \*\* 4dcc0c9a-9a6a-44f6-9313-add0a9ffde91 Can you maybe take a look for me @martijnpoppen ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [November 10, 2025, 9:40pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/8092 "2025-11-10T21:40:39Z")
@Geert1992 I see a error that the push notifications are not coming in. Probably logged in in the wrong region, see FAQ Q1 A5 [[APP][Pro] Eufy Security - #4 by martijnpoppen - Apps - Homey Community Forum](https://tinyurl.com/eufy-homey) [Previous page](https://community.homey.app/t/app-pro-eufy-security/44921.md?page=398) [Next page](https://community.homey.app/t/app-pro-eufy-security/44921.md?page=400)