# \[APP\]\[Pro\] Eufy Security **URL:** \ **Category:** Apps\ **Tags:** app, official, security, camera, homey-pro\ **Created:** [March 19, 2021, 3:28pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921 "2021-03-19T15:28:48Z")\ **Posts on this page:** 20\ **Page:** 397
**Author:** ![Glenn\_Dijkstra](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/glenn_dijkstra/32/17251_2.png) [@Glenn\_Dijkstra](https://community.homey.app/u/Glenn_Dijkstra)\ **Post date:** [October 27, 2025, 9:03pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/8031 "2025-10-27T21:03:55Z")
> [@martijnpoppen](#): > > yes if you could test that would be great! ![Screenshot_20251027_220241](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/1/3/134b27701150c40b9b74ccaf0255f9755065d4ec.jpeg) It’s back in the normal version 2b92b091-3464-45e9-865d-457b42ddb6c0 ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [October 27, 2025, 9:04pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/8032 "2025-10-27T21:04:18Z")
@Glenn_Dijkstra so strange 😛 I’ll try a small fix for the new version. ---
**Author:** ![KestasM](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/kestasm/32/97463_2.png) [@KestasM](https://community.homey.app/u/KestasM)\ **Post date:** [October 27, 2025, 9:17pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/8033 "2025-10-27T21:17:40Z")
I bought a eufy cam 3 pro. is it possible to run live like homekit? I tried via widget live but it didn’t work ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [October 27, 2025, 9:27pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/8034 "2025-10-27T21:27:44Z")
@KestasM Sorry can you explain what you mean? This is not really clear. If you want to have live streaming make sure to enable RTSP in the camera first ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [October 27, 2025, 9:32pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/8035 "2025-10-27T21:32:11Z")
## New app update (🟧 TEST: [3.39.6](https://homey.app/a/com.eufylife.security/test)): > **Changelog:** > > **NEW:** > **1** : NEW: Local snapshot capture (more reliable snapshots) - This removes the limit of cloud snapshots (Snapshots will be made with FFMPEG which runs on your Homey) > **2** : NEW: video streaming for RTSP supported devices (Make sure to enable RTSP in Eufy app first) > **3** : NEW: Start RTSP stream when requested, should prevent the auto RTSP kill because of the Eufy firmware > > **FIXES:** > **1** : FIX: memory leak in library > **2** : FIX: memory issue with snapshots (this caused app crashes) > **3** : FIX: removed duplicate snapshot updates > **4** : FIX: improved error handling in snapshot capture > **5** : FIX: revert battery saving fixes which actually didn’t save battery > **6** : FIX: check if device has streaming capability to prevent crashes on non camera devices > **7** : FIX: eufyCam E330 Professional (T8600) didn’t have RTSP in the Eufy SDK > **8** : FIX: snapshot not updating (occured in 3.38.4) > **9** : FIX: battery drain (occured in 3.38.0) > > **BLOCKED:** (Not Testable yet) > **1** : video streaming for Battery devices via ffmpeg (which do not support RTSP natively) (maximum 5 minutes per stream due to Eufy limitations) * * * 💥 If you find any **issues** , send a **diagnostic report** > ⚠ Note: Before sending a report make sure to reproduce the issue so the issue will be visible in the report > > 1. 📱 Via **Homey Mobile app:** > More - apps - Eufy Security - settings wheel right top - send diagnostic report (add your email to the description) > > 2. 💻 Via **Homey Webapp:** > Settings wheel bottom left - Select Eufy Security - Click on send diagnostic report (add your email to the description) * * * > You can install this version by clicking the link (version number) above and press install > > ⏪ **Don’t want to be part of a test version?** Install the live version → [Eufy Security | Homey](https://homey.app/a/com.eufylife.security/) * * * ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [October 27, 2025, 9:34pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/8036 "2025-10-27T21:34:53Z")
@Glenn_Dijkstra Made a update 🙂 see: ⬆ ---
**Author:** ![Andy\_Henderson](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/andy_henderson/32/80642_2.png) [@Andy\_Henderson](https://community.homey.app/u/Andy_Henderson)\ **Post date:** [October 27, 2025, 10:48pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/8037 "2025-10-27T22:48:38Z")
[quote=“martijnpoppen, post:8019, topic:44921, full:true”] @Andy_Henderson I found the issue 🙂 See above [/quote] Thank you! That’s fixed it. I applaud your perseverance Andy ---
**Author:** ![Xa4](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/xa4/32/11450_2.png) [@Xa4](https://community.homey.app/u/Xa4)\ **Post date:** [October 28, 2025, 5:22am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/8038 "2025-10-28T05:22:26Z")
@martijnpoppen good morning, since a day of 4 I have some problems with one door sensor. In the normal eufy app it works. But not in homey. Can you check it for me please? Thanks d7e0953a-4955-4287-b8e5-8c425fa3835b ![IMG_6658](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/a/0/a050688f5f2923a9f5aa5b4cae86a96bcecdd90a.jpeg) ![IMG_6659](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/f/8/f80df7d9fd420b9c2278582d23c740575584ce5e.jpeg) ---
**Author:** ![KestasM](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/kestasm/32/97463_2.png) [@KestasM](https://community.homey.app/u/KestasM)\ **Post date:** [October 28, 2025, 5:28am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/8039 "2025-10-28T05:28:21Z")
@martijnpoppen I can’t find anywhere to turn on RTSP on the new eufy pro 3 cameras. I only see something on the older eufy pro 2. But I don’t need to write all day. I just want to see the live image at that moment via homey, similar to homekit. Is it real? ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [October 28, 2025, 6:27am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/8040 "2025-10-28T06:27:13Z")
@KestasM not possible at the moment ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [October 28, 2025, 6:27am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/8041 "2025-10-28T06:27:35Z")
@Xa4 are the notifications turned off? ---
**Author:** ![Xa4](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/xa4/32/11450_2.png) [@Xa4](https://community.homey.app/u/Xa4)\ **Post date:** [October 28, 2025, 6:41am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/8042 "2025-10-28T06:41:21Z")
![IMG_6660](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/6/1/61667784bace5c00885cd3e3ac37ab3c8196250b.png)yes sir, Didn’t change anything in years 🙂 ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [October 28, 2025, 7:12am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/8043 "2025-10-28T07:12:03Z")
@Xa4 strange Can you try a restart of the app? ---
**Author:** ![Glenn\_Dijkstra](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/glenn_dijkstra/32/17251_2.png) [@Glenn\_Dijkstra](https://community.homey.app/u/Glenn_Dijkstra)\ **Post date:** [October 28, 2025, 7:14am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/8044 "2025-10-28T07:14:54Z")
> [@martijnpoppen](#): > > Made a update 🙂 ❤ ![Screenshot_20251028-081337_Homey](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/1/1/11311ac7dd33be1549eefe99612b0cbd91be054c.jpeg) ---
**Author:** ![Xa4](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/xa4/32/11450_2.png) [@Xa4](https://community.homey.app/u/Xa4)\ **Post date:** [October 28, 2025, 7:24am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/8045 "2025-10-28T07:24:50Z")
Restarted, reboot homey, reboot homebase. Tried onderhoud. The motion detection badkamer works fine. Only this one is not working any more. Didn’t work ☹ ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [October 28, 2025, 7:32am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/8046 "2025-10-28T07:32:24Z")
@Glenn_Dijkstra nice!!! ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [October 28, 2025, 7:32am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/8047 "2025-10-28T07:32:50Z")
@Xa4 really strange And do you get notifications on your phone? ---
**Author:** ![M\_J](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/m_j/32/81222_2.png) [@M\_J](https://community.homey.app/u/M_J)\ **Post date:** [October 28, 2025, 3:14pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/8048 "2025-10-28T15:14:07Z")
I just got the same issue with my camera’s. They got suddenly unreachable in homey. (official eufy app works fine). After restarting my router, restart homey eufy security app, and restart homey pro the camera’s are online again. Maybe it works for you also in this order? (and hoping mine stay online 😉 ) ---
**Author:** ![M\_J](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/m_j/32/81222_2.png) [@M\_J](https://community.homey.app/u/M_J)\ **Post date:** [October 28, 2025, 3:19pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/8049 "2025-10-28T15:19:41Z")
HI Martijn, sorry for not responding anymore, very busy last months. I will send a report if i see that a person isn’t detected correctly in eufy security app. ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [October 28, 2025, 3:48pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/8050 "2025-10-28T15:48:51Z")
@M_J no worries and thanks! [Previous page](https://community.homey.app/t/app-pro-eufy-security/44921.md?page=396) [Next page](https://community.homey.app/t/app-pro-eufy-security/44921.md?page=398)