# \[APP\]\[Pro\] Eufy Security **URL:** \ **Category:** Apps\ **Tags:** app, official, security, camera, homey-pro\ **Created:** [March 19, 2021, 3:28pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921 "2021-03-19T15:28:48Z")\ **Posts on this page:** 20\ **Page:** 390
**Author:** ![Yannick\_Eeckelaert](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/yannick_eeckelaert/32/35262_2.png) [@Yannick\_Eeckelaert](https://community.homey.app/u/Yannick_Eeckelaert)\ **Post date:** [October 13, 2025, 4:58am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/7889 "2025-10-13T04:58:25Z")
Ok, thx Funny tempeture is almost the same than other device’s Met vriendelijke groet, Yannick Eeckelaert ---
**Author:** ![Yestond](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/yestond/32/9807_2.png) [@Yestond](https://community.homey.app/u/Yestond)\ **Post date:** [October 13, 2025, 6:19am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/7890 "2025-10-13T06:19:35Z")
The live stream feature is a HUGE upgrade @martijnpoppen. Wow this is amazing. Thank you so much for the great work! ---
**Author:** ![b1ue3AGLE](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/b1ue3agle/32/48498_2.png) [@b1ue3AGLE](https://community.homey.app/u/b1ue3AGLE)\ **Post date:** [October 13, 2025, 7:23am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/7891 "2025-10-13T07:23:56Z")
I have two C220 cameras. One works perfectly and live streaming functions as expected. The other one doesn’t stream live. The only difference I’ve noticed in the RTSP setup is the address: `username:password@192.168.1.40:554/live0` — and this one includes port 554 in the setup name, while the other is missing it. I’ve tested both streams using VLC player, and they work there. 1132d73c-5bb7-42d9-aef7-8d463ab8f251 ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [October 13, 2025, 9:28am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/7892 "2025-10-13T09:28:55Z")
@b1ue3AGLE Already replied to your report and i saw the new one as well. I see a lot of errors in the log espcially on your account, can you repair one of your devices to make sure the account info is correct again, now it gives a user/pass incorrect error. when you repair 1 device the Homey will automatically update the account for all devices unless those are old errors, the log always keeps some history.. i do see that `Carport` is not responding to RTSP. I think this is the device you expect? ---
**Author:** ![Lukasz\_Kostek](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/lukasz_kostek/32/92389_2.png) [@Lukasz\_Kostek](https://community.homey.app/u/Lukasz_Kostek)\ **Post date:** [October 13, 2025, 12:42pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/7893 "2025-10-13T12:42:49Z")
Hello **[martijnpoppen](https://community.homey.app/u/martijnpoppen)** At the beginning thank You for Your hard work! I have question do I need to do something specific to enable RTSP stream from Eufy cameras? I enabled RTSP stream on my two cable T8600 (E330) Professional Camera. restarted eufy app in Homey but in app there’s is RTSP stream is not supported - pleas check in the app… Do I need to check something else to make it work? I checked In VLC and stream is working ok Best regards ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [October 13, 2025, 1:49pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/7894 "2025-10-13T13:49:57Z")
@Lukasz_Kostek please send a diagnostic report. ---
**Author:** ![Lukasz\_Kostek](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/lukasz_kostek/32/92389_2.png) [@Lukasz\_Kostek](https://community.homey.app/u/Lukasz_Kostek)\ **Post date:** [October 13, 2025, 2:04pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/7895 "2025-10-13T14:04:29Z")
Hello, 18135a60-92c7-4bf5-b6e7-34c0a693739a ---
**Author:** ![Linden85](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/linden85/32/17207_2.png) [@Linden85](https://community.homey.app/u/Linden85)\ **Post date:** [October 13, 2025, 2:07pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/7896 "2025-10-13T14:07:11Z")
Dear Martijn, Did you see my diagnose rapport by mail?☺ After a restart of the Eufy app the live feed work but after a wile i see a url error . Can You help?😊 ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [October 13, 2025, 2:07pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/7897 "2025-10-13T14:07:34Z")
@Lukasz_Kostek can you restart the app and send a new report then i can check the startup sequence? ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [October 13, 2025, 2:08pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/7898 "2025-10-13T14:08:27Z")
@Linden85 no i didn’t i get lots of reports per day, so if you didn’t post a message here i have not checked it. So please share the diagnostics code you received ---
**Author:** ![Linden85](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/linden85/32/17207_2.png) [@Linden85](https://community.homey.app/u/Linden85)\ **Post date:** [October 13, 2025, 2:08pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/7899 "2025-10-13T14:08:43Z")
@martijnpoppen no problem: ce7fbaf4-8df4-4f50-9876-1f0377208aa5 ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [October 13, 2025, 2:14pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/7900 "2025-10-13T14:14:33Z")
@Linden85 i checked the report, but I have no idea what the issue is, can you explain the issue? ---
**Author:** ![Lukasz\_Kostek](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/lukasz_kostek/32/92389_2.png) [@Lukasz\_Kostek](https://community.homey.app/u/Lukasz_Kostek)\ **Post date:** [October 13, 2025, 2:21pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/7901 "2025-10-13T14:21:48Z")
e412a33c-ff2f-4755-856c-d42fc1e13eaf ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [October 13, 2025, 2:31pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/7902 "2025-10-13T14:31:22Z")
@Lukasz_Kostek unfortunately i don’t see the startup sequence, can you try again. so restarting the app and immediately send the report. also can you share the error you saw for RTSP? ---
**Author:** ![Linden85](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/linden85/32/17207_2.png) [@Linden85](https://community.homey.app/u/Linden85)\ **Post date:** [October 13, 2025, 2:40pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/7903 "2025-10-13T14:40:39Z")
@martijnpoppen after a restart of the app i see live feed of the camera but after a little wile i see 🙂 ![IMG_3896](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/e/4/e48b1a799ff43dfefd16fccfc797ef52476bb241.jpeg) ![IMG_3897](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/0/1/01fa63663ffd176e9a7dac4aa900feecfa96ed7b.jpeg) ---
**Author:** ![Lukasz\_Kostek](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/lukasz_kostek/32/92389_2.png) [@Lukasz\_Kostek](https://community.homey.app/u/Lukasz_Kostek)\ **Post date:** [October 13, 2025, 2:44pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/7904 "2025-10-13T14:44:24Z")
9a540112-5232-4e47-90cb-b44fd8e4db24 I don’t have error. I can’t choose Live on my camera. In options there is an info that RTSP stream is not supported and to turn it on on EUFY app what I did ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [October 13, 2025, 3:12pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/7905 "2025-10-13T15:12:17Z")
@Linden85 are you on your local network? or is this via 4g/5g? ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [October 13, 2025, 3:12pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/7906 "2025-10-13T15:12:48Z")
@Lukasz_Kostek Where do you see that? Edit: i see what you mean, that setting is incorrect, leftover from development, so ignore that ---
**Author:** ![Lukasz\_Kostek](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/lukasz_kostek/32/92389_2.png) [@Lukasz\_Kostek](https://community.homey.app/u/Lukasz_Kostek)\ **Post date:** [October 13, 2025, 3:33pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/7907 "2025-10-13T15:33:13Z")
I don’t have LIVE option to choose from menu ![image](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/4/a/4aec543a718df0435be3fbbdcfd8cc48af21e96d.jpeg) ![image](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/a/7/a7db58c556b16d4a2d41aa6af2b6c82ed1dcba67.jpeg) ![image](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/0/f/0f1329c219bb7a7db52e53dcf0c31063fbdca576.png) ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [October 13, 2025, 3:33pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/7908 "2025-10-13T15:33:45Z")
@Lukasz_Kostek is that the homey webapp? [Previous page](https://community.homey.app/t/app-pro-eufy-security/44921.md?page=389) [Next page](https://community.homey.app/t/app-pro-eufy-security/44921.md?page=391)