# \[APP\]\[Pro\] Eufy Security **URL:** \ **Category:** Apps\ **Tags:** app, official, security, camera, homey-pro\ **Created:** [March 19, 2021, 3:28pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921 "2021-03-19T15:28:48Z")\ **Posts on this page:** 20\ **Page:** 384
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [September 10, 2025, 11:19am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/7765 "2025-09-10T11:19:10Z")
@VictorvanHillo Sorry what do you mean exactly, does the other one work? ---
**Author:** ![VictorvanHillo](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/victorvanhillo/32/8689_2.png) [@VictorvanHillo](https://community.homey.app/u/VictorvanHillo)\ **Post date:** [September 10, 2025, 11:22am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/7766 "2025-09-10T11:22:42Z")
The Doorbell is connected to Homebase3 number 1, but I want the sound on Homebase3 number 2. I just did a test from the webapp and got this error message, so I guess it will never work. ![image](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/8/1/81b23f682c8ff6da2adbe5b6367f228c1c4102a1.png) ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [September 10, 2025, 11:26am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/7767 "2025-09-10T11:26:10Z")
@VictorvanHillo yes, exactly what the error message says, you can’t trigger a chime without having a doorbell connected to that homebase. That was possible in the past but not anymore ---
**Author:** ![VictorvanHillo](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/victorvanhillo/32/8689_2.png) [@VictorvanHillo](https://community.homey.app/u/VictorvanHillo)\ **Post date:** [September 10, 2025, 11:30am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/7768 "2025-09-10T11:30:46Z")
Too bad, but thanks! ---
**Author:** ![Aybee](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/aybee/32/80977_2.png) [@Aybee](https://community.homey.app/u/Aybee)\ **Post date:** [September 10, 2025, 4:53pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/7769 "2025-09-10T16:53:39Z")
Sorry for the late reply… ![Screenshot 2025-09-10 185309](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/7/3/739c4e3bf1689066030eb693b42b0f73c3efe3c8.png) ![Screenshot 2025-09-10 185256](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/0/7/07f5ccf177b3fd16aa131681345fb57f2cd74adc.png) ---
**Author:** ![ducken](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/ducken/32/34081_2.png) [@ducken](https://community.homey.app/u/ducken)\ **Post date:** [September 10, 2025, 7:24pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/7770 "2025-09-10T19:24:36Z")
Hi, I’ve read back a bit in the thread but unfortunately haven’t found any answer. I switched from Homey Pro 2019 to Homey Pro 2023 a few months ago. Since then, unfortunately, changing the security mode on my homebase 2 has not worked via the flows in Homey that I have that worked perfectly with my old Homey. If I go into the Eufy app and manually change the security mode between home/away, it works, but my flows no longer solve it. Any idea how to solve it? ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [September 10, 2025, 8:25pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/7771 "2025-09-10T20:25:24Z")
@Aybee check FAQ Q14 for instructions [[APP][Pro] Eufy Security - #4 by martijnpoppen - Apps - Homey Community Forum](https://tinyurl.com/eufy-homey) ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [September 10, 2025, 8:26pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/7772 "2025-09-10T20:26:43Z")
@ducken please try to change the mode again and then send a diagnostic report Then I can check the log for you ---
**Author:** ![ducken](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/ducken/32/34081_2.png) [@ducken](https://community.homey.app/u/ducken)\ **Post date:** [September 10, 2025, 8:44pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/7773 "2025-09-10T20:44:14Z")
d2b23269-f8c4-4947-b1f7-936ceb39f0f7 Thanks for helping. ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [September 11, 2025, 4:46am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/7774 "2025-09-11T04:46:23Z")
@ducken there seem to be issues in finding the Homebase in your local network Are homey and the Homebase in the same local network? ---
**Author:** ![ducken](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/ducken/32/34081_2.png) [@ducken](https://community.homey.app/u/ducken)\ **Post date:** [September 11, 2025, 5:18am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/7775 "2025-09-11T05:18:34Z")
Yes they are. Always have been. Both with my old Homey and my new one. ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [September 11, 2025, 5:47am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/7776 "2025-09-11T05:47:44Z")
@ducken still homey can’t find the Homebase in the network ---
**Author:** ![Kakolle](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/kakolle/32/120807_2.png) [@Kakolle](https://community.homey.app/u/Kakolle)\ **Post date:** [September 11, 2025, 6:16am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/7777 "2025-09-11T06:16:01Z")
Ihave the same problem but my homebase is in the cabin and not in the homey network can it be therfore it dosent work ? it works when i change the mode manually in homey but not in a flow //A ---
**Author:** ![ducken](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/ducken/32/34081_2.png) [@ducken](https://community.homey.app/u/ducken)\ **Post date:** [September 11, 2025, 6:57am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/7778 "2025-09-11T06:57:06Z")
> [@martijnpoppen](#): > > the You mean in the Homey network? How do I check this? Both devices are connected to the same deco mesh hotspot and I only have one network. ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [September 11, 2025, 9:24am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/7779 "2025-09-11T09:24:34Z")
@Kakolle manually setting it works but not via a flow? strange, please send a report ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [September 11, 2025, 9:25am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/7780 "2025-09-11T09:25:14Z")
@ducken just to double check, does it work when you change the security mode in the device tile in Homey? ---
**Author:** ![ducken](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/ducken/32/34081_2.png) [@ducken](https://community.homey.app/u/ducken)\ **Post date:** [September 11, 2025, 9:49am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/7781 "2025-09-11T09:49:10Z")
> [@martijnpoppen](#): > > , No, it doesn’t seem to work. Tried to remove Homebase from Homey and add it again but I can’t change security status on the homebase through the Homey and the tile there. ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [September 11, 2025, 6:44pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/7782 "2025-09-11T18:44:54Z")
@ducken can you send a new report after trying? ---
**Author:** ![ducken](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/ducken/32/34081_2.png) [@ducken](https://community.homey.app/u/ducken)\ **Post date:** [September 11, 2025, 6:58pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/7783 "2025-09-11T18:58:04Z")
> [@martijnpoppen](#): > > report 30696a8f-760b-4d5d-b250-9898c6d5a39f 240ea410-a600-4b0e-bc72-f46309da4138 ---
**Author:** ![ducken](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/ducken/32/34081_2.png) [@ducken](https://community.homey.app/u/ducken)\ **Post date:** [September 11, 2025, 7:10pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/7784 "2025-09-11T19:10:03Z")
Don’t exactly know what I did but it seem to work now. Removed and added homebase yesterday and today I took the poweadapter out from Homey for an hour or so. Then I created this flow and then homebase changed security status automaticly. ![Screenshot_20250911_210741_Homey](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/c/f/cf9307b51bb5f52b49cfdf8cbf8f21e70b7d5743.jpeg) [Previous page](https://community.homey.app/t/app-pro-eufy-security/44921.md?page=383) [Next page](https://community.homey.app/t/app-pro-eufy-security/44921.md?page=385)