# \[APP\]\[Pro\] Eufy Security

**URL:** <https://community.homey.app/t/app-pro-eufy-security/44921>\
**Category:** Apps\
**Tags:** app, official, security, camera, homey-pro\
**Created:** [March 19, 2021, 3:28pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921 "2021-03-19T15:28:48Z")\
**Posts on this page:** 20\
**Page:** 383

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**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [September 3, 2025, 3:45pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/7744 "2025-09-03T15:45:16Z")

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@Pascal88 please send a diagnostic report

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**Author:** ![Pascal88](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/pascal88/32/93138_2.png) [@Pascal88](https://community.homey.app/u/Pascal88)\
**Post date:** [September 3, 2025, 4:04pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/7745 "2025-09-03T16:04:46Z")

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75969975-01a4-4d06-9b84-614a25a7b8c0

Thanks!

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**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [September 3, 2025, 5:25pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/7746 "2025-09-03T17:25:50Z")

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@Pascal88 make sure that you try to add the camera and send a report after that  
Currently I don’t see a pairing request in the logs

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**Author:** ![Pascal88](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/pascal88/32/93138_2.png) [@Pascal88](https://community.homey.app/u/Pascal88)\
**Post date:** [September 4, 2025, 10:52am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/7747 "2025-09-04T10:52:58Z")

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5e523161-dd5e-4343-a5d0-84a1fd3315b0

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<div class="post-metadata">

**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [September 4, 2025, 1:11pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/7748 "2025-09-04T13:11:05Z")

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@Pascal88 I see you are trying to add a powered dual doorbell?

You probably have the E340 which is a battery doorbell  
If you attach it to the 12v it’s still a battery doorbell  
Because the box says so

Try the dual battery doorbell instead

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**Author:** ![Pascal88](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/pascal88/32/93138_2.png) [@Pascal88](https://community.homey.app/u/Pascal88)\
**Post date:** [September 4, 2025, 1:32pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/7749 "2025-09-04T13:32:22Z")

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Problem solved! thanks for your support!

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**Author:** ![Pascal88](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/pascal88/32/93138_2.png) [@Pascal88](https://community.homey.app/u/Pascal88)\
**Post date:** [September 4, 2025, 6:50pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/7750 "2025-09-04T18:50:10Z")

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Ha Martijn,

When using the **Send Voice Message** card, I get an error saying **“voice doesn’t exist”**.  
The custom messages are stored in the HB3 and can be played via the app.

When selecting the 1st, 2nd, or 3rd default messages in the card, the card responds correctly.

d00cf836-c762-4db5-9043-d76b22521f65

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<div class="post-metadata">

**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [September 4, 2025, 7:20pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/7751 "2025-09-04T19:20:27Z")

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@Pascal88 yep custom voice messages don’t work for the E340: [[Bug]: E340 Doorbell no custom voices · Issue #524 · bropat/eufy-security-client · GitHub](https://github.com/bropat/eufy-security-client/issues/524)

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**Author:** ![Pascal88](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/pascal88/32/93138_2.png) [@Pascal88](https://community.homey.app/u/Pascal88)\
**Post date:** [September 5, 2025, 2:42pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/7752 "2025-09-05T14:42:52Z")

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Thanks for the response. Is this still on your roadmap to make work, or should I simply forget about this feature?

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**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [September 5, 2025, 9:31pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/7753 "2025-09-05T21:31:57Z")

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@Pascal88 I think the latter  
This is really out of my hands. The eufy app can’t be reversed engineered anymore. So these kind of things are really hard to fix or not possible to fix

Background: The original developer of the eufy SDK stopped working on it. So it’s only me who can do some updates. However I don’t have the tools to debug/reverse engineer it

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**Author:** ![Roger\_Gorissen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/roger_gorissen/32/9534_2.png) [@Roger\_Gorissen](https://community.homey.app/u/Roger_Gorissen)\
**Post date:** [September 5, 2025, 10:38pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/7754 "2025-09-05T22:38:02Z")

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> [@martijnpoppen](#):
>
> The eufy app can’t be reversed engineered anymore

Wow… this scares me, and probably a lot of other users here. Does this mean that the Eufy Homey app has almost reached its end?

> [@martijnpoppen](#):
>
> The original developer of the eufy SDK stopped working on it

The Eufy SDK is not just for the Homey, right? is it originally for Home Assistant and you use it also? What are the consequences of this? Someone else who will take over this?

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<div class="post-metadata">

**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [September 6, 2025, 7:02am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/7755 "2025-09-06T07:02:14Z")

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@Roger_Gorissen at some point yes. But I already mentioned earlier were talking with eufy so hopefully we can get some progress there

Yes it is the same for home assistant and home bridge etc  
But development on the SDK is really limited

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<div class="post-metadata">

**Author:** ![Roger\_Gorissen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/roger_gorissen/32/9534_2.png) [@Roger\_Gorissen](https://community.homey.app/u/Roger_Gorissen)\
**Post date:** [September 6, 2025, 7:38am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/7756 "2025-09-06T07:38:24Z")

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> [@martijnpoppen](#):
>
> But I already mentioned earlier were talking with eufy

Oops, missed that part. Haven’t been following this thread for some time, sorry.

So, positive developments towards the cooperation with Eufy? They see the added value of a native Homey Eufy app and are willing to share some knowledge? Hopefully you will be involved in this development!

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<div class="post-metadata">

**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [September 7, 2025, 6:23pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/7757 "2025-09-07T18:23:07Z")

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@Roger_Gorissen let’s hope ifa brings good news 🤞🏼

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<div class="post-metadata">

**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [September 8, 2025, 3:46am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/7759 "2025-09-08T03:46:23Z")

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@Marlon_Kerstens this is a English topic please edit and translate your post

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<div class="post-metadata">

**Author:** ![Baguette64](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/baguette64/32/139721_2.png) [@Baguette64](https://community.homey.app/u/Baguette64)\
**Post date:** [September 9, 2025, 9:43am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/7760 "2025-09-09T09:43:09Z")

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Hi @martijnpoppen, many thanks for your response. So, do you think the flow below should do the trick, snoozing (muting) the doorbell chime between certain times and playing it on Sonos instead?

 ![image](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/a/7/a7662300de1b13f18ba6194124a5585840423836.jpeg)

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<div class="post-metadata">

**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [September 9, 2025, 11:20am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/7761 "2025-09-09T11:20:18Z")

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@Baguette64 yes that should do it. if that’s not the case then please send a diagnostic report

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<div class="post-metadata">

**Author:** ![VictorvanHillo](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/victorvanhillo/32/8689_2.png) [@VictorvanHillo](https://community.homey.app/u/VictorvanHillo)\
**Post date:** [September 10, 2025, 7:37am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/7762 "2025-09-10T07:37:01Z")

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I have a question, I have two Homebase 3 models. A doorbell (duo) is connected to one of the homebases. If the doorbell is pressed I want the other homebase to make the doorbell sound as well. I thought this was possible with a flow but it does not work (I do get the notification):

 ![image](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/f/0/f07aacf0698b8aa2c593087e03ece4a316bc0d14.png)

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<div class="post-metadata">

**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [September 10, 2025, 10:48am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/7763 "2025-09-10T10:48:00Z")

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@VictorvanHillo So if I understand correctly you don’t hear the sound on the Homebase?

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<div class="post-metadata">

**Author:** ![VictorvanHillo](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/victorvanhillo/32/8689_2.png) [@VictorvanHillo](https://community.homey.app/u/VictorvanHillo)\
**Post date:** [September 10, 2025, 11:06am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/7764 "2025-09-10T11:06:32Z")

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Correct!

Only on the homebase the doorbell is connected to (and my phone) not the other homebase with other connected devices.

[Previous page](https://community.homey.app/t/app-pro-eufy-security/44921.md?page=382)

[Next page](https://community.homey.app/t/app-pro-eufy-security/44921.md?page=384)
