# \[APP\]\[Pro\] Eufy Security

**URL:** <https://community.homey.app/t/app-pro-eufy-security/44921>\
**Category:** Apps\
**Tags:** app, official, security, camera, homey-pro\
**Created:** [March 19, 2021, 3:28pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921 "2021-03-19T15:28:48Z")\
**Posts on this page:** 20\
**Page:** 377

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**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [August 7, 2025, 9:50am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/7624 "2025-08-07T09:50:40Z")

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@chrb Not that’s not correct. Eufy uses the cloud to send push notifications. If you also enable the thumbnail then it will also use the eufy server to store your event image.

So it’s not completely local. And it makes sense notifications can’t be local.

and for Eufy to Homey you need notifications, see FAQ Q1 ( [[APP][Pro] Eufy Security - #4 by martijnpoppen - Apps - Homey Community Forum](https://tinyurl.com/eufy-homey) ). This because it’s a reversed engineered solution. Until today there’s unfortunately no other way to get the motion events

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**Author:** ![Shaba49](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/shaba49/32/80542_2.png) [@Shaba49](https://community.homey.app/u/Shaba49)\
**Post date:** [August 7, 2025, 10:55am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/7625 "2025-08-07T10:55:54Z")

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Hi,

The Homey was updated this morning, and now the Eufy notifications have started working again…

Homey Pro has been updated to version 12.5.3. Aug 07 2025 04:14:38

Eufy Security still seems to be on v3.36.1 (Test) so no change there.

Yay

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**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [August 7, 2025, 11:41am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/7626 "2025-08-07T11:41:38Z")

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Hey @Shaba49

That’s good news and maybe bad news at the same time haha

If it occurs again then try a restart it might resolve connectivity issues

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**Author:** ![Ricardo\_Aguilar](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/ricardo_aguilar/32/122574_2.png) [@Ricardo\_Aguilar](https://community.homey.app/u/Ricardo_Aguilar)\
**Post date:** [August 8, 2025, 10:21pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/7627 "2025-08-08T22:21:41Z")

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The same thing happened to me about two weeks ago. Suddenly, the flows I had with a Eufy door sensor that triggered an action started working, but it lasted about four days and then stopped working.

@martijnpoppen why does that happen?

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**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [August 9, 2025, 7:20am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/7628 "2025-08-09T07:20:04Z")

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@Ricardo_Aguilar see [[APP][Pro] Eufy Security - #5 by martijnpoppen - Apps - Homey Community Forum](https://tinyurl.com/eufy-homey-info)

If I knew why I would be able to fix it. However I have no idea

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**Author:** ![Vincent\_Roue](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/vincent_roue/32/136027_2.png) [@Vincent\_Roue](https://community.homey.app/u/Vincent_Roue)\
**Post date:** [August 12, 2025, 2:45pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/7629 "2025-08-12T14:45:20Z")

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Hi @martijnpoppen  
I’m still trying to optimize my use of eufy cameras in homey, and I often have an error while self host snapshots.  
I listened to your advises a few weeks ago and slowed the snapshots. But I have random errors : Card missing, device not found, etc so I tried running it mannually and here is the screenshot.  
I also created a report starting with 613acbee-6050-46fb-b251  
If you have a solution to update regularly snapshots without error it would be nice !  
As always, thanks for your help !

 ![image](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/e/1/e1c5c53cfcf931752fdcf709200d78c3a5d85a05.png)

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<div class="post-metadata">

**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [August 12, 2025, 5:42pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/7630 "2025-08-12T17:42:41Z")

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@Vincent_Roue You are crashing the app by calling the snapshot function that many time

As already explained earlieR [[APP][Pro] Eufy Security - #7567 by martijnpoppen](https://community.homey.app/t/app-pro-eufy-security/44921/7567)

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**Author:** ![Austriacus](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/austriacus/32/75331_2.png) [@Austriacus](https://community.homey.app/u/Austriacus)\
**Post date:** [August 13, 2025, 8:08pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/7631 "2025-08-13T20:08:25Z")

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Hello Martijn.

I’m tired of searching for a camera that meets my requirements. I hope you can recommend a camera from your experience that connects directly to Homey via your app and has the following features: battery power and, of course, Wi-Fi.

The camera should be able to take a snapshot, triggered by a flow, and then sent via email.

Thank you for your help.

Peter

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**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [August 14, 2025, 5:57am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/7632 "2025-08-14T05:57:05Z")

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@Austriacus I would suggest to checkout the youtube channel of [“LifeHackster”](https://www.youtube.com/@LifeHackster/videos) he makes reviews for a lot of Eufy cameras

Keep in mind no Eufy camera can communicate only via Homey. It always needs a eufy app on your phone and cloud connection

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**Author:** ![Austriacus](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/austriacus/32/75331_2.png) [@Austriacus](https://community.homey.app/u/Austriacus)\
**Post date:** [August 14, 2025, 9:23am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/7633 "2025-08-14T09:23:38Z")

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Thank You Martijn.

Good reminder. Definately prefer local solutions without subscriptions where they are not needed.

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**Author:** ![Vincent\_Roue](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/vincent_roue/32/136027_2.png) [@Vincent\_Roue](https://community.homey.app/u/Vincent_Roue)\
**Post date:** [August 14, 2025, 1:48pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/7634 "2025-08-14T13:48:20Z")

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I hoped that a 30s was enougth between 2 snapshot for the memory use, definitely not, and I recently saw that my homey had some freezes for a few hours, not sure it’s correlated but I’ll try stop snapshots for a while. I also bought ethernet adapter & manually update firmware.  
If it correct the freezing then I’ll retry snapshots but maybe with way bigger delay between them.

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**Author:** ![i2Paq](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/i2paq/32/124756_2.png) [@i2Paq](https://community.homey.app/u/i2Paq)\
**Post date:** [August 15, 2025, 8:00am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/7635 "2025-08-15T08:00:07Z")

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So to be clear, the Eufy notifications in Homey are still not working so any flow using that will also not work?

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**Author:** ![Andy\_Henderson](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/andy_henderson/32/80642_2.png) [@Andy\_Henderson](https://community.homey.app/u/Andy_Henderson)\
**Post date:** [August 15, 2025, 8:48am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/7636 "2025-08-15T08:48:07Z")

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Not at all. After a short blip, a restart of the app was all I needed to get notifications to start again. Has been working fine here for 2½ weeks. My flows work, and I can use insights to see battery and temperature.

Andy

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**Author:** ![i2Paq](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/i2paq/32/124756_2.png) [@i2Paq](https://community.homey.app/u/i2Paq)\
**Post date:** [August 15, 2025, 9:03am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/7637 "2025-08-15T09:03:58Z")

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I see the battery and temp. It shows a snapshot from me walking by 30min ago.

In the Eufy App I get a notification as I walk by.

Edit: funny thing is that I have 2 the same camera’s but not the same “when” options on my Homey 🤨

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<div class="post-metadata">

**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [August 15, 2025, 10:49am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/7638 "2025-08-15T10:49:37Z")

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@i2Paq can you try a repair and select the correct country? that might fix the issue. also mentioned in the update post which is also linked in your homey timeline [[APP][Pro] Eufy Security - #5 by martijnpoppen - Apps - Homey Community Forum](https://tinyurl.com/eufy-homey-info)

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**Author:** ![Lukasz\_Kostek](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/lukasz_kostek/32/92389_2.png) [@Lukasz\_Kostek](https://community.homey.app/u/Lukasz_Kostek)\
**Post date:** [August 15, 2025, 12:07pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/7639 "2025-08-15T12:07:14Z")

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Hello,

After repair and select correct country my three S330 cams battery drained 10% over night.

Maybe it is coincidence but it happens for the first time.

I will observe this

EDIT: It is draining more. Now it is 12-14 %. I don’t know what can I do? today is 35 degrees and full sun. They usually are 0-1% usage per day. Yesterday they stopped working and I push repair button and changed to Poland not Europe and this happend ☹

Best regards

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<div class="post-metadata">

**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [August 15, 2025, 1:26pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/7640 "2025-08-15T13:26:11Z")

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@Lukasz_Kostek the app should go in to battery saving mode, that has nothing to do with the change from EU to Poland, because it’s the same API.

Please send a report

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<div class="post-metadata">

**Author:** ![Lukasz\_Kostek](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/lukasz_kostek/32/92389_2.png) [@Lukasz\_Kostek](https://community.homey.app/u/Lukasz_Kostek)\
**Post date:** [August 15, 2025, 1:44pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/7641 "2025-08-15T13:44:30Z")

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Hi,

Thx for information

I’ve gonna look at this for couple of days.

pt., 15 sie 2025, 15:36 użytkownik Martijn Poppen via Homey Community Forum \<[notifications@athom.discoursemail.com](mailto:notifications@athom.discoursemail.com)\> napisał:

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<div class="post-metadata">

**Author:** ![i2Paq](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/i2paq/32/124756_2.png) [@i2Paq](https://community.homey.app/u/i2Paq)\
**Post date:** [August 17, 2025, 11:28am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/7642 "2025-08-17T11:28:23Z")

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I have repaired the Homey-Eufy login and set to: Netherlands (it was set to Europe (not working anymore)).

I now also have the same Flow options fo all camera’s.

Thanks (again)!

Lets wait and see 😅

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<div class="post-metadata">

**Author:** ![M\_J](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/m_j/32/81222_2.png) [@M\_J](https://community.homey.app/u/M_J)\
**Post date:** [August 17, 2025, 3:57pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/7643 "2025-08-17T15:57:03Z")

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Hoi Martijn,

Today i installed Homebase 3 with some camera’s. I intergrated within homey with the information above. Everything works perfect, except the person recognition. In the eufy app i added the persons. With motion detection the eufy app recognise these persons, but my flow in homey not. Could you see what i’m doing wrong?

![image](https://us1.discourse-cdn.com/flex025/uploads/athom/optimized/3X/8/0/80ce4fde9d25b04a2fd207ddd3058c4184d7f53b_2_690x59.png)

[Previous page](https://community.homey.app/t/app-pro-eufy-security/44921.md?page=376)

[Next page](https://community.homey.app/t/app-pro-eufy-security/44921.md?page=378)
