# \[APP\]\[Pro\] Eufy Security **URL:** \ **Category:** Apps\ **Tags:** app, official, security, camera, homey-pro\ **Created:** [March 19, 2021, 3:28pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921 "2021-03-19T15:28:48Z")\ **Posts on this page:** 20\ **Page:** 371
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [July 11, 2025, 6:09pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/7503 "2025-07-11T18:09:45Z")
@Richard_Neal can you share the Reddit link? ---
**Author:** ![Richard\_Neal](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/richard_neal/32/123687_2.png) [@Richard\_Neal](https://community.homey.app/u/Richard_Neal)\ **Post date:** [July 11, 2025, 7:50pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/7504 "2025-07-11T19:50:49Z")
> **[Reddit - The heart of the internet](https://www.reddit.com/r/EufyCam/)** There’s a few posts popping up. Also in the Eufy security camera Facebook group. Not sure if you’re interested but so far I’ve found with the latest versions of the apps, when you try to add a device, it won’t show a home. You have to go back and view the home in the manager, then it will show but it will fail to add a device. I’ve worked back through some old app versions and the January version has allowed me to pair everything up as normal but using the same account in a device with the new app shows no devices. The devices do show in the web portal. As an extra quirk, I tried my wife’s account on her phone which was already running the new version, all devices paired up as normal. I tried to update her password so I could try adding it to homey (as she hadn’t saved it and couldn’t remember it), and all devices suddenly disappeared and wouldn’t re-pair. So I’m running an old version of the app for now so I’ve at least got my cameras working ---
**Author:** ![Leon\_1](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/leon_1/32/123239_2.png) [@Leon\_1](https://community.homey.app/u/Leon_1)\ **Post date:** [July 12, 2025, 1:41pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/7505 "2025-07-12T13:41:09Z")
I have installed the Eufy Security app on the Homey Pro (2023). I followed the recommendation to create a second admin account and use that account to install the Eufy Security app. All devices have been added successfully, and I created a flow where a camera should take a snapshot. However, the snapshot does not appear in the Eufy Security app. How can I get this to work properly? ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [July 12, 2025, 1:41pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/7506 "2025-07-12T13:41:46Z")
@Leon_1 probably is related to [[APP][Pro] Eufy Security - #5 by martijnpoppen - Apps - Homey Community Forum](https://tinyurl.com/eufy-homey-info) But maybe you can explain what you mean with the snapshot is not showing up. Where do you expect the snapshot? ---
**Author:** ![SAL](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/sal/32/121247_2.png) [@SAL](https://community.homey.app/u/SAL)\ **Post date:** [July 12, 2025, 2:01pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/7507 "2025-07-12T14:01:23Z")
Hello @martijnpoppen i saw some post about adding the water / freeze sensor. Was wondering what the status is about adding this sensor. ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [July 12, 2025, 2:12pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/7508 "2025-07-12T14:12:56Z")
@SAL status can be found here [[APP][Pro] Eufy Security - #5 by martijnpoppen - Apps - Homey Community Forum](https://tinyurl.com/eufy-homey-info) → status is none still needs to be done but I’m dependant on the eufy library which i use and it’s not implemented there yet ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [July 12, 2025, 7:47pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/7509 "2025-07-12T19:47:15Z")
## New app update (🟧 TEST: [3.35.6](https://homey.app/a/com.eufylife.security/test)): > **Changelog:** > > **NEW:** > **1** : NEW: None > > **FIXES:** > **1** :FIX: Push notifications not working anymore * * * If you find any **issues** , send a **report** via the mobile homey app > More - apps - Eufy Security - settings wheel right top - send diagnostic report (put your email in the input field to make it easier) * * * > You can install the **test** version by clicking the link above and press install > > **Don’t want to be part of this test version?** Install the live version → [Eufy Security | Homey](https://homey.app/a/com.eufylife.security/) * * * ---
**Author:** ![Andy\_Henderson](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/andy_henderson/32/80642_2.png) [@Andy\_Henderson](https://community.homey.app/u/Andy_Henderson)\ **Post date:** [July 12, 2025, 9:28pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/7510 "2025-07-12T21:28:28Z")
I realised I wasn’t getting any notifications from my doorbell as others have reported. This is the very definition of “clunky” but I got detection notifications into Homey through the [Voice Monkey](https://voicemonkey.io/) service. That allowed me to: - Create an Alexa routine activated by motion detection - Use the routine to start a Voice Monkey flow which… - Gets a web URL that activates a Homey web hook Works reasonably quickly for me. The same approach also works for doorbell presses. More details [here](https://voicemonkey.io/guides/http-requests) and [here](https://support.homey.app/hc/en-us/articles/18292876827548-Using-Webhooks-with-Homey). Gets me by until, hopefully, the SDK is fixed and I can start to get temperature/battery readings through. Andy ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [July 12, 2025, 9:29pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/7511 "2025-07-12T21:29:33Z")
@Andy_Henderson thanks for sharing! Lot seems going on at the eufy side at the moment. 🤞 ---
**Author:** ![Aybee](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/aybee/32/80977_2.png) [@Aybee](https://community.homey.app/u/Aybee)\ **Post date:** [July 12, 2025, 10:38pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/7512 "2025-07-12T22:38:31Z")
I have the problem that when I create a flow via Homey, for example, to set the alarm to “Home” at midnight, it immediately sets the alarm back to “Off” afterwards. I have already activated the force status. Does anyone have any ideas? ![Screenshot_20250713_003643_eufy](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/9/4/9489ec05affb3fa7d17f3c7c1b6c1baa5d9b1794.jpeg) ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [July 12, 2025, 10:39pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/7513 "2025-07-12T22:39:35Z")
@Aybee to me that looks like you have a conflicting flow somewhere. Which might trigger on changing the mode. Not sure But you can send a diagnostic report then I’ll have a look ---
**Author:** ![Aybee](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/aybee/32/80977_2.png) [@Aybee](https://community.homey.app/u/Aybee)\ **Post date:** [July 12, 2025, 10:44pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/7514 "2025-07-12T22:44:46Z")
> [@Aybee](#): > > I have the problem that when I create a flow via Homey, for example, to set the alarm to “Home” at midnight, it immediately sets the alarm back to “Off” afterwards. > > I have already activated the force status. Code: b5a98ed5-9c12-4e01-ba8e-8e606ff59a8c It worked for months, but now it’s not working anymore, and I don’t know why. ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [July 12, 2025, 10:46pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/7515 "2025-07-12T22:46:34Z")
@Aybee what I see in the logs is as soon as the arm mode is Home a flow is triggered which sets it to off. So I would suggest back track your flows ---
**Author:** ![Aybee](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/aybee/32/80977_2.png) [@Aybee](https://community.homey.app/u/Aybee)\ **Post date:** [July 12, 2025, 10:49pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/7516 "2025-07-12T22:49:20Z")
hm only have this, but this works for month without Error ![Screenshot 2025-07-13 004839](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/4/d/4d8213fcf8471ecf54811244c942a1ddc4da2228.png) ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [July 12, 2025, 10:50pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/7517 "2025-07-12T22:50:39Z")
@Aybee strange. Also nothing has changed in the app. So not sure what happens here. ---
**Author:** ![Aybee](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/aybee/32/80977_2.png) [@Aybee](https://community.homey.app/u/Aybee)\ **Post date:** [July 12, 2025, 10:54pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/7518 "2025-07-12T22:54:33Z")
I found it. Today, I switched from Nuki to Switchbot Lock, and for some reason, the “Locked” flow simply triggers it. It worked really well with Nuki. ![Screenshot 2025-07-13 005404](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/f/7/f703c5dca7ab757b64571a840fe7984872992ba2.png) ---
**Author:** ![Ricardo\_Aguilar](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/ricardo_aguilar/32/122574_2.png) [@Ricardo\_Aguilar](https://community.homey.app/u/Ricardo_Aguilar)\ **Post date:** [July 12, 2025, 10:59pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/7519 "2025-07-12T22:59:56Z")
A few days ago, I bought a Homey Pro Mini. The first thing I did was integrate my Eufy devices. I have a Homebase 3, 3 door sensors, and 3 cameras. I created the secondary account, shared the devices, and installed the app, but the sensors don’t show the actual status and don’t trigger any flows. Ex. when I open or close the sensor. Its frustrating. Note: When I added the devices in Homey, I got the error “TypeError: Cannot convert null value to object” in AddDeviceSettingItem, in RCTView, in Unknown, in AnimatedComponent(View), in Unknown. Despite the error, the devices were added. ![IMG_2750](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/d/7/d7332f10d43176b081bd3b3b6b7267d776c631ef.png) ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [July 12, 2025, 11:00pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/7520 "2025-07-12T23:00:31Z")
@Aybee glad you found it 🙂 ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [July 12, 2025, 11:01pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/7521 "2025-07-12T23:01:25Z")
@Ricardo_Aguilar for the sensor not triggering flows see FAQ Q1 [[APP][Pro] Eufy Security - #4 by martijnpoppen - Apps - Homey Community Forum](https://tinyurl.com/eufy-homey) The error page is not related to eufy please contact homey support for that ---
**Author:** ![Ricardo\_Aguilar](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/ricardo_aguilar/32/122574_2.png) [@Ricardo\_Aguilar](https://community.homey.app/u/Ricardo_Aguilar)\ **Post date:** [July 13, 2025, 12:46am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/7522 "2025-07-13T00:46:48Z")
I have all notifications enabled. In fact, if I open a door, I get a notification from the Eufy app. I use an iPhone. [Previous page](https://community.homey.app/t/app-pro-eufy-security/44921.md?page=370) [Next page](https://community.homey.app/t/app-pro-eufy-security/44921.md?page=372)