# \[APP\]\[Pro\] Eufy Security **URL:** \ **Category:** Apps\ **Tags:** app, official, security, camera, homey-pro\ **Created:** [March 19, 2021, 3:28pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921 "2021-03-19T15:28:48Z")\ **Posts on this page:** 20\ **Page:** 369
**Author:** ![CyberSponk](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/cybersponk/32/8334_2.png) [@CyberSponk](https://community.homey.app/u/CyberSponk)\ **Post date:** [July 9, 2025, 12:37pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/7463 "2025-07-09T12:37:13Z")
> [@martijnpoppen](#): > > Share a new report c58f2787-c206-4e42-bf27-ea2250e4a38a settings same as on your screenshot. changing security mode and switching cam on/off works with homey. only push not. ---
**Author:** ![CyberSponk](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/cybersponk/32/8334_2.png) [@CyberSponk](https://community.homey.app/u/CyberSponk)\ **Post date:** [July 9, 2025, 12:40pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/7464 "2025-07-09T12:40:09Z")
> [@martijnpoppen](#): > > Share a new report should the steps made with “my” user or with my user for homey? if have for homey a seperated eufy-user. ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [July 9, 2025, 12:41pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/7465 "2025-07-09T12:41:16Z")
@CyberSponk user doesn’t matter. And i see i was not clear in the instructions, changing the security modes should be done in the Eufy app on your phone not in Homey 🙈 Becuase we want to test notifications ---
**Author:** ![CyberSponk](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/cybersponk/32/8334_2.png) [@CyberSponk](https://community.homey.app/u/CyberSponk)\ **Post date:** [July 9, 2025, 12:43pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/7466 "2025-07-09T12:43:19Z")
> [@martijnpoppen](#): > > And i see i was not clear in the instructions, changing the security modes should be done in the Eufy app on your phone not in Homey i understand, have made the report c58f2787-c206-4e42-bf27-ea2250e4a38a with eufy-company-app and not homey. the further information was only for information about what works and what doesn’t. ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [July 9, 2025, 12:52pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/7467 "2025-07-09T12:52:38Z")
@CyberSponk Super strange, I can’t reproduce this myself. Would you be ok with sharing your credentials temporarily with me? ---
**Author:** ![Richard\_Neal](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/richard_neal/32/123687_2.png) [@Richard\_Neal](https://community.homey.app/u/Richard_Neal)\ **Post date:** [July 9, 2025, 1:02pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/7468 "2025-07-09T13:02:53Z")
Okay, apologies my misunderstanding I’ve now readded all the devices using my main account which is logged into the app. I’ve disabled 2fa on the Eufy app but it still asks for it in the homey app. Do I need to change which account I use for the Eufy app? ---
**Author:** ![CyberSponk](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/cybersponk/32/8334_2.png) [@CyberSponk](https://community.homey.app/u/CyberSponk)\ **Post date:** [July 9, 2025, 1:02pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/7469 "2025-07-09T13:02:56Z")
> [@martijnpoppen](#): > > Would you be ok with sharing your credentials temporarily with me? See PM. ---
**Author:** ![Richard\_Neal](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/richard_neal/32/123687_2.png) [@Richard\_Neal](https://community.homey.app/u/Richard_Neal)\ **Post date:** [July 9, 2025, 1:27pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/7470 "2025-07-09T13:27:55Z")
Now back to the original issue. Someone has just been to my door but the homey app hasn’t registered it. What I have found is that if I turn anything on an off via homey, it does update in the Eufy app so it appears it’s working one way ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [July 9, 2025, 1:29pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/7471 "2025-07-09T13:29:34Z")
@Richard_Neal You did see this message? I tagged you below it: [[APP][Pro] Eufy Security - #7443 by martijnpoppen](https://community.homey.app/t/app-pro-eufy-security/44921/7443) ---
**Author:** ![Richard\_Neal](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/richard_neal/32/123687_2.png) [@Richard\_Neal](https://community.homey.app/u/Richard_Neal)\ **Post date:** [July 9, 2025, 1:45pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/7472 "2025-07-09T13:45:29Z")
No I didn’t see it, thanks for your help in this though ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [July 9, 2025, 1:46pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/7473 "2025-07-09T13:46:40Z")
@Richard_Neal You’re welcome. Are you already on the latest test version? 🙂 I did make a new fix in the hope that fixes the notification issue ---
**Author:** ![Gerald\_Delhaisse](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/gerald_delhaisse/32/80408_2.png) [@Gerald\_Delhaisse](https://community.homey.app/u/Gerald_Delhaisse)\ **Post date:** [July 9, 2025, 4:11pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/7474 "2025-07-09T16:11:42Z")
e4901f31-1cc6-40f8-9ff0-d4237fe7d51d ad15bfa6-46c4-426e-8b1a-b5b7fc2ec8d5 Hello, I just did again the test and the diagnosis directly. The first with the eufy setting of the camera which must only recognize the person, the second with only the presence of a human. In the first, no notification with my name, in the second there is the notification of human detected ![1000001638](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/7/d/7d66479137452fff4854af197eeab942912b32b6.png) ---
**Author:** ![Gerald\_Delhaisse](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/gerald_delhaisse/32/80408_2.png) [@Gerald\_Delhaisse](https://community.homey.app/u/Gerald_Delhaisse)\ **Post date:** [July 9, 2025, 4:12pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/7475 "2025-07-09T16:12:50Z")
Ho I forgot,I have the last test version 😉 ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [July 9, 2025, 4:26pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/7476 "2025-07-09T16:26:31Z")
@Gerald_Delhaisse the person name is not in the data which is coming in. Do you see a recognised person in the eufy app on your phone? ---
**Author:** ![Gerald\_Delhaisse](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/gerald_delhaisse/32/80408_2.png) [@Gerald\_Delhaisse](https://community.homey.app/u/Gerald_Delhaisse)\ **Post date:** [July 9, 2025, 5:46pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/7477 "2025-07-09T17:46:39Z")
In the first, yes there’s a name in Eufy, the second of course not ![1000001639](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/7/5/75e9edf9d1d0c41df52f61f4d1b8197ed5de0cd0.png) ---
**Author:** ![Gerald\_Delhaisse](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/gerald_delhaisse/32/80408_2.png) [@Gerald\_Delhaisse](https://community.homey.app/u/Gerald_Delhaisse)\ **Post date:** [July 9, 2025, 5:48pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/7478 "2025-07-09T17:48:02Z")
But when eufy recognize me, there’s no notification in eufy. It’s not the problem? ---
**Author:** ![Joker](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/joker/32/48190_2.png) [@Joker](https://community.homey.app/u/Joker)\ **Post date:** [July 9, 2025, 6:36pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/7479 "2025-07-09T18:36:56Z")
Hi Martijn, I found the problem in the settings of the Eufy. After trying the test version, it eventually started working. What exactly the problem has been I can no longer say after having adjusted so many settings Probably in the next setting, when on it’s working. ![IMG_5717](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/5/e/5e514b16c980d76ce65455731791553cf0102280.jpeg) Misled by translation of the function ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [July 9, 2025, 6:44pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/7480 "2025-07-09T18:44:54Z")
@Gerald_Delhaisse that sounds like a problem yes. Without a notification homey wouldn’t know. I would recommend to check the notification settings of your camera ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [July 9, 2025, 6:45pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/7481 "2025-07-09T18:45:28Z")
@Joker glad it works! ---
**Author:** ![Gerald\_Delhaisse](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/gerald_delhaisse/32/80408_2.png) [@Gerald\_Delhaisse](https://community.homey.app/u/Gerald_Delhaisse)\ **Post date:** [July 9, 2025, 7:21pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/7482 "2025-07-09T19:21:12Z")
Pfff ok i understand. I was checking many times in notifications of camera…For human recognization it’s in the homebase sttings. Sorry, it’s not your app and thanks for your patience 😉 (i hope my brain is better than google translate 😄 ) [Previous page](https://community.homey.app/t/app-pro-eufy-security/44921.md?page=368) [Next page](https://community.homey.app/t/app-pro-eufy-security/44921.md?page=370)