# \[APP\]\[Pro\] Eufy Security **URL:** \ **Category:** Apps\ **Tags:** app, official, security, camera, homey-pro\ **Created:** [March 19, 2021, 3:28pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921 "2021-03-19T15:28:48Z")\ **Posts on this page:** 20\ **Page:** 367
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [July 8, 2025, 2:10pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/7423 "2025-07-08T14:10:33Z")
@Richard_Neal straight away or is it working sometimes and sometimes not? Guess it’s the same as this: > [@martijnpoppen](#): > > There’s a issue in the SDK of eufy: [[Bug]: PushNotificationService.registerGcm] Register GCM - Status return code not 200 · Issue #630 · bropat/eufy-security-client · GitHub]([[Bug]: PushNotificationService.registerGcm] Register GCM - Status return code not 200 · Issue #630 · bropat/eufy-security-client · GitHub](https://github.com/bropat/eufy-security-client/issues/630)) Possible Fix is almost ready, ---
**Author:** ![Gerald\_Delhaisse](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/gerald_delhaisse/32/80408_2.png) [@Gerald\_Delhaisse](https://community.homey.app/u/Gerald_Delhaisse)\ **Post date:** [July 8, 2025, 2:14pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/7424 "2025-07-08T14:14:49Z")
FAQ Q16 😉 Sorry, maybe translation Google is wrong 😃 Homey knows when it’s a personne but not if this personne is me. The Flow with “the personn is” doesn’t work. Maybe with a picture, sorry it’s in french ![image](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/c/f/cf87888ffdcdf9fdce856d1b62a1d7f447f40cc7.png) ---
**Author:** ![Richard\_Neal](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/richard_neal/32/123687_2.png) [@Richard\_Neal](https://community.homey.app/u/Richard_Neal)\ **Post date:** [July 8, 2025, 2:30pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/7425 "2025-07-08T14:30:15Z")
Hopefully that’s it. In that case I shall wait patiently 🙂 ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [July 8, 2025, 2:31pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/7426 "2025-07-08T14:31:11Z")
## New app update (🟧 TEST: [3.35.1](https://homey.app/a/com.eufylife.security/test)): > **Changelog:** > > **NEW:** > **1** : NEW: None > > **FIXES:** > **1** :FIX: Push notifications not working anymore * * * If you find any **issues** , send a **report** via the mobile homey app > More - apps - Eufy Security - settings wheel right top - send diagnostic report (put your email in the input field to make it easier) * * * > You can install the **test** version by clicking the link above and press install > > **Don’t want to be part of this test version?** Install the live version → [Eufy Security | Homey](https://homey.app/a/com.eufylife.security/) * * * ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [July 8, 2025, 2:31pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/7427 "2025-07-08T14:31:47Z")
@Richard_Neal @Shaba49 See above for a test 😃 ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [July 8, 2025, 2:32pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/7428 "2025-07-08T14:32:15Z")
@Gerald_Delhaisse then the person is not coming trough. Person detected is also No i see, so there’s no detection When there’s a known person also person detected should be Yes and I did mean FAQ Q1 as it doesnt seem you get updates in to homey. Might be related to: > [@martijnpoppen](#): > > There’s a issue in the SDK of eufy: [[Bug]: PushNotificationService.registerGcm] Register GCM - Status return code not 200 · Issue #630 · bropat/eufy-security-client · GitHub]([[Bug]: PushNotificationService.registerGcm] Register GCM - Status return code not 200 · Issue #630 · bropat/eufy-security-client · GitHub](https://github.com/bropat/eufy-security-client/issues/630)) ---
**Author:** ![Gerald\_Delhaisse](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/gerald_delhaisse/32/80408_2.png) [@Gerald\_Delhaisse](https://community.homey.app/u/Gerald_Delhaisse)\ **Post date:** [July 8, 2025, 2:47pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/7429 "2025-07-08T14:47:02Z")
I get update on to homey. I just try now, updating is ok for personn detect but not for known person. Strange. In Eufy, i’m recognise on the record ![image](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/0/1/01974cf3a45c45c82c99958798cc85be03d3b319.jpeg) ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [July 8, 2025, 2:47pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/7430 "2025-07-08T14:47:40Z")
@Gerald_Delhaisse please send a diagnostic report when that happens Tip: use ChatGPT for translation 😉 ---
**Author:** ![Gerald\_Delhaisse](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/gerald_delhaisse/32/80408_2.png) [@Gerald\_Delhaisse](https://community.homey.app/u/Gerald_Delhaisse)\ **Post date:** [July 8, 2025, 2:48pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/7431 "2025-07-08T14:48:38Z")
And thanks for your patience, help et your share 😉 ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [July 8, 2025, 5:10pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/7432 "2025-07-08T17:10:11Z")
@Gerald_Delhaisse I checked your report but it doesn’t contain the data I’m looking for Homey caps off the report Can you send a report when a camera detected you ? ---
**Author:** ![Gerald\_Delhaisse](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/gerald_delhaisse/32/80408_2.png) [@Gerald\_Delhaisse](https://community.homey.app/u/Gerald_Delhaisse)\ **Post date:** [July 8, 2025, 7:29pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/7433 "2025-07-08T19:29:19Z")
I try to do again the diagnosis when I am spotted but now nothing happens. What I don’t understand is the difference between the 2 screens. In 1 every movement is repeated, in the other no detection. ![1000001612](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/0/0/00ca6ed7e32abb55174361417cdc48a144913156.jpeg) ![1000001614](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/b/0/b06d1afa852cef21a54f3addd90c2dd977049c0b.jpeg) ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [July 8, 2025, 8:29pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/7434 "2025-07-08T20:29:35Z")
@Gerald_Delhaisse screenshots do not really help to debug the issue Please send a report when possible And thank you very much for your kind donation! 🙏 ---
**Author:** ![Gerald\_Delhaisse](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/gerald_delhaisse/32/80408_2.png) [@Gerald\_Delhaisse](https://community.homey.app/u/Gerald_Delhaisse)\ **Post date:** [July 8, 2025, 8:32pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/7435 "2025-07-08T20:32:00Z")
I’ll retry tomorrow and send you. You are welcome, time is money, so thanks for your time 😉 ---
**Author:** ![Shaba49](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/shaba49/32/80542_2.png) [@Shaba49](https://community.homey.app/u/Shaba49)\ **Post date:** [July 9, 2025, 8:31am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/7436 "2025-07-09T08:31:51Z")
Hi, I have tried the test version 3.35.1 but has not made a difference to my issue. Both Homey and the Eufy app have been restarted several times. Diags report: f1c93ed8-4abd-47a1-8dbf-2f2845512505 Thanks ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [July 9, 2025, 8:42am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/7437 "2025-07-09T08:42:59Z")
@Shaba49 Sad to hear that. Could you reboot the app and send me a new report? To be sure: Can you also verify FAQ Q1? [[APP][Pro] Eufy Security - #4 by martijnpoppen - Apps - Homey Community Forum](https://tinyurl.com/eufy-homey) ---
**Author:** ![Richard\_Neal](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/richard_neal/32/123687_2.png) [@Richard\_Neal](https://community.homey.app/u/Richard_Neal)\ **Post date:** [July 9, 2025, 9:55am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/7438 "2025-07-09T09:55:00Z")
I’m starting to think my issue is account based. No change installing the new version. I deleted my extra admin account and made a whole new one, even a second one with another different email. When trying to add a device I just get the message that no devices are found, it’s like it doesn’t see the account, it’s the same message if I input the incorrect password. I tried with my main account and it will recognise the devices but it displays the issues I was already having where nothing updates. ---
**Author:** ![Shaba49](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/shaba49/32/80542_2.png) [@Shaba49](https://community.homey.app/u/Shaba49)\ **Post date:** [July 9, 2025, 9:57am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/7439 "2025-07-09T09:57:37Z")
Hi, FAQ Q1 notifications at the Eufy app level are fully enabled. Diag report: e1677c4c-429b-4b34-b270-9122161d6c27 Thanks ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [July 9, 2025, 10:00am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/7440 "2025-07-09T10:00:54Z")
@Richard_Neal please send a diagnostic report ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [July 9, 2025, 10:01am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/7441 "2025-07-09T10:01:38Z")
@Shaba49 I don’t see any errors, can you try to force some detection and send a new report? Do you receive push notifications on your phone from Eufy? ---
**Author:** ![CyberSponk](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/cybersponk/32/8334_2.png) [@CyberSponk](https://community.homey.app/u/CyberSponk)\ **Post date:** [July 9, 2025, 10:08am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/7442 "2025-07-09T10:08:10Z")
> [@martijnpoppen](#): > > Do you receive push notifications on your phone from Eufy? i have the same since roud about 2 hours. notifications are displayed in the eufy app, but not in homey. also the indicator on the tile in homey from a camera doesn’t show anything. [Previous page](https://community.homey.app/t/app-pro-eufy-security/44921.md?page=366) [Next page](https://community.homey.app/t/app-pro-eufy-security/44921.md?page=368)