# \[APP\]\[Pro\] Eufy Security

**URL:** <https://community.homey.app/t/app-pro-eufy-security/44921>\
**Category:** Apps\
**Tags:** app, official, security, camera, homey-pro\
**Created:** [March 19, 2021, 3:28pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921 "2021-03-19T15:28:48Z")\
**Posts on this page:** 20\
**Page:** 360

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**Author:** ![ExtraKim](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/extrakim/32/85286_2.png) [@ExtraKim](https://community.homey.app/u/ExtraKim)\
**Post date:** [April 27, 2025, 2:55pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/7281 "2025-04-27T14:55:05Z")

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@martijnpoppen Update, I did change the chime card to Homebase 3 and now it works.  
I do think that it´s strange that the chime card didn’t work on the Homebase 2 when it was used with the window sensor.  
I can understand that the flow failed when the doorbell was pressed when I had moved the doorbell from from HB 2 to HB 3, but shouldn’t the window sensor still have triggered the chime on the HB 2?

 ![bild](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/e/9/e9d2c52b936d8a8826942be3bbeb6a5a5b21adff.png)

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**Author:** ![Nathan\_OBryan](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/nathan_obryan/32/107231_2.png) [@Nathan\_OBryan](https://community.homey.app/u/Nathan_OBryan)\
**Post date:** [May 2, 2025, 7:03pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/7282 "2025-05-02T19:03:53Z")

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I have an indoor cam, doorbell, and homebase 3 setup.

I’m not having much luck getting the room (living room) to show in Homey as active when the motion alarm goes off on the indoor cam. Does that work, or can I only mark a zone as active in Heimdall?

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**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [May 2, 2025, 7:06pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/7283 "2025-05-02T19:06:39Z")

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@ExtraKim I would expect so. I have to investigate that but I’m quite limited in time the coming period due to my work. Will let you know when I I have time to check it 🙂

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**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [May 2, 2025, 7:07pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/7284 "2025-05-02T19:07:14Z")

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@Nathan_OBryan there’s a setting in the device it self were you can enable the generic motion alarm  
If you use that it will activate your zones 🙂

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**Author:** ![Nathan\_OBryan](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/nathan_obryan/32/107231_2.png) [@Nathan\_OBryan](https://community.homey.app/u/Nathan_OBryan)\
**Post date:** [May 2, 2025, 8:37pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/7285 "2025-05-02T20:37:30Z")

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I think I kind of got it going…

You have to have notifications on for the indoor camera for it to mark the zone as active. Annoying, but okay I got that to work.

With indoor cam notifications on, it marks the homey zone as active when I walk in the room then the homey zone goes back to inactive after about 5-10 seconds.

No way to keep the homey zone active while the indoor camera sees someone in the room?

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**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [May 2, 2025, 8:38pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/7286 "2025-05-02T20:38:54Z")

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@Nathan_OBryan that’s correct notifications need to be activated see FAQ Q1 [[APP][Pro] Eufy Security - #4 by martijnpoppen - Apps - Homey Community Forum](https://tinyurl.com/eufy-homey)

No it stays active for 15 seconds. That’s hardcoded in the SDK

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**Author:** ![Michael\_Zimmer](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/michael_zimmer/32/80082_2.png) [@Michael\_Zimmer](https://community.homey.app/u/Michael_Zimmer)\
**Post date:** [May 3, 2025, 4:22pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/7287 "2025-05-03T16:22:59Z")

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Hi,  
did you have time to integrate 'Eufy Indoor Floor Lamp E10’ to the eufy homey app?

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**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [May 3, 2025, 5:50pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/7288 "2025-05-03T17:50:30Z")

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@Michael_Zimmer I did and can not get it to work it’s encrypted by eufy

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**Author:** ![Michael\_Zimmer](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/michael_zimmer/32/80082_2.png) [@Michael\_Zimmer](https://community.homey.app/u/Michael_Zimmer)\
**Post date:** [May 3, 2025, 6:00pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/7289 "2025-05-03T18:00:22Z")

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Is there anything anybody can do to get it working?  
Is there a possibility to open a case at Eufy?

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**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [May 3, 2025, 6:32pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/7290 "2025-05-03T18:32:29Z")

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I’ll check with my contact person

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**Author:** ![Ruud\_Silvertant](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/ruud_silvertant/32/79224_2.png) [@Ruud\_Silvertant](https://community.homey.app/u/Ruud_Silvertant)\
**Post date:** [May 4, 2025, 4:11pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/7291 "2025-05-04T16:11:53Z")

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This simple flow doesn’t react on the detection on the Eufy camera. Why not? In the Eufy app itself, it works fine.  
I can put on and of the light on the camera from within Homey. That will react on the camera 😃. There are no snapshots from detections on the camera “snapshot” in Homey.

 ![image](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/7/f/7fbace4f5448236854ed06f79d56f51e62bc99c6.png)

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<div class="post-metadata">

**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [May 4, 2025, 4:27pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/7292 "2025-05-04T16:27:37Z")

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@Ruud_Silvertant see FAQ Q1 🙂 [[APP][Pro] Eufy Security - #4 by martijnpoppen - Apps - Homey Community Forum](https://tinyurl.com/eufy-homey)

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**Author:** ![Ruud\_Silvertant](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/ruud_silvertant/32/79224_2.png) [@Ruud\_Silvertant](https://community.homey.app/u/Ruud_Silvertant)\
**Post date:** [May 4, 2025, 5:49pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/7293 "2025-05-04T17:49:32Z")

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Settings are like #4. All pushnotifications are on. In Homebase3, known persons notifications are out-marked

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<div class="post-metadata">

**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [May 4, 2025, 6:45pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/7294 "2025-05-04T18:45:12Z")

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@Ruud_Silvertant keep in mind that “beweging” is not the same as “person”. Eufy most of the time recgonizes persons.

if you want a card that triggers on anything make sure to enable generic motion alarm in the settings, it will give you a extra flowcard and zone activity

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<div class="post-metadata">

**Author:** ![Ruud\_Silvertant](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/ruud_silvertant/32/79224_2.png) [@Ruud\_Silvertant](https://community.homey.app/u/Ruud_Silvertant)\
**Post date:** [May 8, 2025, 1:07pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/7296 "2025-05-08T13:07:46Z")

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This was the solution for the detection to switch on the lights.

 ![image](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/d/e/de4fc3faf61fca59ae3231d986f750c24669dc99.png)

But still no snapshot visible in the Homey objects.  
 ![image](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/5/e/5e476da13a07f54453cd2f5e3718a878064e6b6d.png)

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<div class="post-metadata">

**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [May 8, 2025, 1:51pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/7297 "2025-05-08T13:51:26Z")

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@Ruud_Silvertant please share the flow were we can see the image

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<div class="post-metadata">

**Author:** ![Ruud\_Silvertant](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/ruud_silvertant/32/79224_2.png) [@Ruud\_Silvertant](https://community.homey.app/u/Ruud_Silvertant)\
**Post date:** [May 8, 2025, 8:04pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/7298 "2025-05-08T20:04:43Z")

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![image](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/4/e/4ee6713d1c188fc7894d1cd5af2398dace20ab18.png)

Whatsapp:

 ![image](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/b/f/bf8e8b5498e6d48b75bcf08428cc2d1cdca7640f.jpeg)

Eufy doorbel in Homey:

 ![image](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/7/d/7d105958202cf8551bf9ab89f89ff4205f4a45f0.jpeg)

Pushing the refreshbutton doesn’t refresch the image. About a month ago it always did.  
Its dark now, stil an image from this afternoon.

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<div class="post-metadata">

**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [May 8, 2025, 8:05pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/7299 "2025-05-08T20:05:31Z")

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@Ruud_Silvertant please send a diagnostic report after taking a snapshot

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<div class="post-metadata">

**Author:** ![Ruud\_Silvertant](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/ruud_silvertant/32/79224_2.png) [@Ruud\_Silvertant](https://community.homey.app/u/Ruud_Silvertant)\
**Post date:** [May 11, 2025, 7:43am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/7300 "2025-05-11T07:43:12Z")

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These are the settings in the Eufy app:

 ![image](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/c/e/ceaae6258eb21fa4b6799826d32de86787375e1b.png)

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<div class="post-metadata">

**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [May 11, 2025, 7:43am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/7301 "2025-05-11T07:43:46Z")

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@Ruud_Silvertant please see my earlier question [[APP][Pro] Eufy Security - #7299 by martijnpoppen](https://community.homey.app/t/app-pro-eufy-security/44921/7299)

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