# \[APP\]\[Pro\] Eufy Security **URL:** \ **Category:** Apps\ **Tags:** app, official, security, camera, homey-pro\ **Created:** [March 19, 2021, 3:28pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921 "2021-03-19T15:28:48Z")\ **Posts on this page:** 20\ **Page:** 357
**Author:** ![Robin\_Seuren](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/robin_seuren/32/120735_2.png) [@Robin\_Seuren](https://community.homey.app/u/Robin_Seuren)\ **Post date:** [April 16, 2025, 3:06pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/7221 "2025-04-16T15:06:25Z")
![Screenshot 2025-04-16 at 17.05.45](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/7/9/7951667e845bc0a73f6e60121bd0ac24014e3d2d.jpeg) Hij speelt daadwerkelijk af, ook de andere berichten Diagnostic komt eraan! ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [April 16, 2025, 3:07pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/7222 "2025-04-16T15:07:17Z")
@Robin_Seuren English please. _This is a English support topic. If you want to communicate in Dutch please go to the Dutch topic as linked in the first post of this topic_ ---
**Author:** ![Robin\_Seuren](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/robin_seuren/32/120735_2.png) [@Robin\_Seuren](https://community.homey.app/u/Robin_Seuren)\ **Post date:** [April 16, 2025, 3:10pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/7223 "2025-04-16T15:10:19Z")
Sorry! The card is actually working with different recordings as from factory. Not with own recordings. But even the own recordings are working directly from the eufy app. 87007de8-9f54-4acf-96e7-8807d7e51c5a ![Screenshot 2025-04-16 at 17.10.07](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/0/6/06c6c825cb36b55c83f204bcc76536963d087c0f.jpeg) ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [April 16, 2025, 3:11pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/7224 "2025-04-16T15:11:29Z")
@Robin_Seuren please try to restart the app and try again. Most of the time that fixes it ---
**Author:** ![Robin\_Seuren](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/robin_seuren/32/120735_2.png) [@Robin\_Seuren](https://community.homey.app/u/Robin_Seuren)\ **Post date:** [April 16, 2025, 3:12pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/7225 "2025-04-16T15:12:30Z")
I did, but doesn’t helped. Only difference then is that the card is working as it sees a new recording. ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [April 16, 2025, 3:12pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/7226 "2025-04-16T15:12:52Z")
@Robin_Seuren sorry what do you mean? ---
**Author:** ![Robin\_Seuren](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/robin_seuren/32/120735_2.png) [@Robin\_Seuren](https://community.homey.app/u/Robin_Seuren)\ **Post date:** [April 16, 2025, 3:14pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/7227 "2025-04-16T15:14:10Z")
With a new recording: de flow isn’t working. After restarting de eufy app: De flow is finishing in test, But still not playing ---
**Author:** ![Robin\_Seuren](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/robin_seuren/32/120735_2.png) [@Robin\_Seuren](https://community.homey.app/u/Robin_Seuren)\ **Post date:** [April 16, 2025, 3:38pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/7228 "2025-04-16T15:38:09Z")
It’s working! but really don’t know why ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [April 16, 2025, 4:01pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/7229 "2025-04-16T16:01:50Z")
@Robin_Seuren api sync takes a while normally that’s probably it ---
**Author:** ![Emanuele\_VANINI](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/emanuele_vanini/32/121283_2.png) [@Emanuele\_VANINI](https://community.homey.app/u/Emanuele_VANINI)\ **Post date:** [April 16, 2025, 6:20pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/7230 "2025-04-16T18:20:56Z")
Ciao, I tried to add my camera as a device in homey pro and it works. For now I have only tried to create simple flows to enable surveillance when I am away from home and disable it when I am at home and everything works. Obviously the video flow is not managed because homey does not allow it at the moment. Thank you very much for your work ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [April 16, 2025, 6:33pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/7231 "2025-04-16T18:33:38Z")
@Emanuele_VANINI awesome! If you want something with streaming you can check out snapshots 🙂 See FAQ Q14 [https://tinyurl.com/eufy-homey](https://tinyurl.com/eufy-homey) ---
**Author:** ![Cool\_K](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/cool_k/32/142538_2.png) [@Cool\_K](https://community.homey.app/u/Cool_K)\ **Post date:** [April 16, 2025, 8:45pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/7232 "2025-04-16T20:45:33Z")
Hi, I’ve tried to set up a flow where one of my Eufy cams, in case it detects motion and it’s after sunset should turn on the lights of the camera, send me a push, blink the lights and make a timeline entry (see inserted image). When I try to trigger the flow, the only thing that happens is that Eufy sends me a notification but I don’t get any push from Homey, no lights turn on and no timeline entry is done. Suggestions to how I fix this is much appreciated. ![image](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/3/4/34a641a0b655e1aebb96c118e9414113b1348f9e.png) ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [April 16, 2025, 9:00pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/7233 "2025-04-16T21:00:24Z")
@Cool_K see FAQ Q1 [https://tinyurl.com/eufy-homey](https://tinyurl.com/eufy-homey) ---
**Author:** ![Cool\_K](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/cool_k/32/142538_2.png) [@Cool\_K](https://community.homey.app/u/Cool_K)\ **Post date:** [April 16, 2025, 9:28pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/7234 "2025-04-16T21:28:29Z")
@martijnpoppen all seems to be clicked in correctly… ![Skærmbillede 2025-04-16 kl. 23.09.19 (002).jpeg](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/a/e/ae44553e113edec32b448efad1a914844de4a574.png) It seems like the notification is not passed on to Homey. S380 Homebase with System version 3.6.5.9/ subsystem 1.4.0.8 Seems to be same issue as I had with my doorbell (which I thought I solved but it turned out I didn’t)… ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [April 16, 2025, 9:29pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/7235 "2025-04-16T21:29:23Z")
@Cool_K and you are sure it’s motion detection and not a person detection? You can see the timeline inside the device in Homey, Most of the time it’s person detection, motion detection is not measured that often ---
**Author:** ![Willie27](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/willie27/32/45732_2.png) [@Willie27](https://community.homey.app/u/Willie27)\ **Post date:** [April 17, 2025, 11:14am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/7236 "2025-04-17T11:14:15Z")
@martijnpoppen Hi Martijn! I went true the topic, search, couldn’t find. Eufy app works fine in Homey '23 pro. Camera S330, Homebase S380, latest Eufy apps. My issue: Till now, snapshot S330 camera with text ‘Someone rings the bell’ send to whatsapp, want to change to persons name included if the person is recognized. If not, then still ‘someone rings the bell’. So in Homey I’ve set up a basic test flow, ‘person detected’, send whatsapp ‘’#tag personsname’ detected’. But all I get is ‘Unknown detected’. While in Eufy I can clearly see the name of recognized person. My thoughts, should be possible with ‘person detected’ flow card. But somehow the name is not send from Homebase to Homey seems like. Any idea? ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [April 17, 2025, 11:33am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/7237 "2025-04-17T11:33:11Z")
@Willie27 please send a diagnostic report after the doorbell with recognized person rang. Then i’ll check if i can see what is wrong. ---
**Author:** ![Cool\_K](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/cool_k/32/142538_2.png) [@Cool\_K](https://community.homey.app/u/Cool_K)\ **Post date:** [April 17, 2025, 8:44pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/7238 "2025-04-17T20:44:39Z")
Solved: Changed to person detection. Thanks 👍 ---
**Author:** ![Ronwell](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/ronwell/32/46980_2.png) [@Ronwell](https://community.homey.app/u/Ronwell)\ **Post date:** [April 18, 2025, 3:31am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/7239 "2025-04-18T03:31:15Z")
what is the orange\_square test update, what does it do, and how do i get it ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [April 18, 2025, 5:22am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/7240 "2025-04-18T05:22:48Z")
@Ronwell sorry what do you mean? Do you mean this? [[APP][Pro] Eufy Security - #7218 by martijnpoppen](https://community.homey.app/t/app-pro-eufy-security/44921/7218) Edit: I see what you mean, that was a issue in the changelog were i accidentally copied the forum post and pasted that, but there’s no way back to remove that changelog, so that’s why immediately bumped it to 3.33.1 🙂 - So it’s the same 3.33.1 the release for the E30 [Previous page](https://community.homey.app/t/app-pro-eufy-security/44921.md?page=356) [Next page](https://community.homey.app/t/app-pro-eufy-security/44921.md?page=358)