# \[APP\]\[Pro\] Eufy Security **URL:** \ **Category:** Apps\ **Tags:** app, official, security, camera, homey-pro\ **Created:** [March 19, 2021, 3:28pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921 "2021-03-19T15:28:48Z")\ **Posts on this page:** 20\ **Page:** 354
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [April 4, 2025, 2:25pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/7158 "2025-04-04T14:25:52Z")
@Mike73 just tested it but it works? Make sure to refresh the page on the device overview. As mentioned eufy doesn’t auto update. ---
**Author:** ![Mike73](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/mike73/32/26383_2.png) [@Mike73](https://community.homey.app/u/Mike73)\ **Post date:** [April 4, 2025, 2:46pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/7159 "2025-04-04T14:46:23Z")
My bad refreshing the app works. Sorry for the confusion. Regarding the ✔ in the app But changing nightvision from Off to On in homey flow still doesn’t work. (Screen stays in Off mode (colors) From On to Off is working. So the screen goes from night vision On (black and white) to nightvision Off (color) ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [April 4, 2025, 2:47pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/7160 "2025-04-04T14:47:27Z")
@Mike73 correct it is ‘auto’ or ‘off’ ‘On’ is not a option So makes sense the image stays in colors ---
**Author:** ![Mike73](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/mike73/32/26383_2.png) [@Mike73](https://community.homey.app/u/Mike73)\ **Post date:** [April 4, 2025, 2:52pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/7161 "2025-04-04T14:52:21Z")
![image](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/d/1/d1cc078f8e3146e6a8210a999e1099620dce81e2.jpeg) In homey in the “than” card you can choose On or Off and not auto. ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [April 4, 2025, 2:52pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/7162 "2025-04-04T14:52:45Z")
@Mike73 yes. It’s a generic card used for all types of cameras. So for your camera On means Auto ---
**Author:** ![naehle](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/naehle/32/79073_2.png) [@naehle](https://community.homey.app/u/naehle)\ **Post date:** [April 4, 2025, 2:58pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/7163 "2025-04-04T14:58:53Z")
Hi, my Pan&Til Cams are not being turned on/off for real. Status indicator in Homey changes, but in the Eufy App the status remains unchanged. Installed Version: Current (3.32.6) ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [April 4, 2025, 2:59pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/7164 "2025-04-04T14:59:23Z")
@naehle if you read a bit up you can see it’s a known issue [[APP][Pro] Eufy Security - #7153 by Rick\_D](https://community.homey.app/t/app-pro-eufy-security/44921/7153) ---
**Author:** ![Rick\_D](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/rick_d/32/143953_2.png) [@Rick\_D](https://community.homey.app/u/Rick_D)\ **Post date:** [April 4, 2025, 4:00pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/7165 "2025-04-04T16:00:09Z")
I have the following setup: - 1 Solocam S340 (works fine, on off via homey works) → connected to homebase - 1 Homebase S380 (no flows with homey) - 1 Pan&Tilt (not working with flows or in homey, but with the app) → connected to homebase - 1 Pan&Tilte (not working) → connected to wifi (no homebase) ---
**Author:** ![naehle](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/naehle/32/79073_2.png) [@naehle](https://community.homey.app/u/naehle)\ **Post date:** [April 4, 2025, 5:45pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/7166 "2025-04-04T17:45:18Z")
Ok - I seem to have misunderstood. My take was that today’s update was to resolve the issue. ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [April 4, 2025, 7:34pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/7167 "2025-04-04T19:34:02Z")
@naehle yeah that was the idea. My camera works. But that seems the only one 🤣 ---
**Author:** ![Lukasz\_Kostek](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/lukasz_kostek/32/92389_2.png) [@Lukasz\_Kostek](https://community.homey.app/u/Lukasz_Kostek)\ **Post date:** [April 4, 2025, 9:10pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/7168 "2025-04-04T21:10:35Z")
Hi martin, After latest update camera is shutting down and lens is hiding. For me it works like before. Thank You very much for Your hard work! Best regards ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [April 4, 2025, 9:11pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/7169 "2025-04-04T21:11:25Z")
@naehle do you have your indoor cam P&T connected to the HB 3? ---
**Author:** ![naehle](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/naehle/32/79073_2.png) [@naehle](https://community.homey.app/u/naehle)\ **Post date:** [April 5, 2025, 5:06am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/7170 "2025-04-05T05:06:43Z")
@martijnpoppen: no ---
**Author:** ![Martin\_Westerstrand](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martin_westerstrand/32/73033_2.png) [@Martin\_Westerstrand](https://community.homey.app/u/Martin_Westerstrand)\ **Post date:** [April 5, 2025, 9:12am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/7171 "2025-04-05T09:12:40Z")
Don’t know when it stopped working, but most likely within a couple of days. All cameras are red. In settings, apps, Eufy the cameras are also red and I can’t restart the app. Can’t do anything. Have not tried uninstalling the app. 182663fb-a8d8-40b1-aa4b-933146e08ee7 Diagnostic report. Anyone? ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [April 5, 2025, 9:29am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/7172 "2025-04-05T09:29:25Z")
@Martin_Westerstrand already replied on your report but looks like a memory issue on your homey not related to this app Try restarting your homey ---
**Author:** ![Martin\_Westerstrand](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martin_westerstrand/32/73033_2.png) [@Martin\_Westerstrand](https://community.homey.app/u/Martin_Westerstrand)\ **Post date:** [April 5, 2025, 10:12am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/7173 "2025-04-05T10:12:19Z")
Does not help. ![IMG_3908](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/e/6/e6cdcb74329a9d2e27fd91b0bf6e418e6d263b32.png) ![IMG_3910](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/9/2/9276ac38849a38009318e071a5acb8ed864ef863.png) ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [April 5, 2025, 10:26am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/7174 "2025-04-05T10:26:02Z")
@Martin_Westerstrand this is not a eufy issue this is a homey firmware issue Please contact homey support ---
**Author:** ![Martin\_Westerstrand](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martin_westerstrand/32/73033_2.png) [@Martin\_Westerstrand](https://community.homey.app/u/Martin_Westerstrand)\ **Post date:** [April 5, 2025, 10:45am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/7175 "2025-04-05T10:45:53Z")
Ok. All other apps seems to be working fine. But I will contact them and see what they say. Thanks for the help. Best regards /Martin ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [April 5, 2025, 10:47am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/7176 "2025-04-05T10:47:03Z")
@Martin_Westerstrand did you already try to install the app via the App Store ? Because it says not installed ---
**Author:** ![Martin\_Westerstrand](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martin_westerstrand/32/73033_2.png) [@Martin\_Westerstrand](https://community.homey.app/u/Martin_Westerstrand)\ **Post date:** [April 5, 2025, 11:17am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/7177 "2025-04-05T11:17:15Z")
It´s a little bit confusing when it says that it´s not installed. Probably the app-auto update made the app not functional on an older Homey Firmware. I can see that I´m running 12.2.1 and the latest is 12.4.1. I´m trying to update firmware on the Homey, but it will not start… [Previous page](https://community.homey.app/t/app-pro-eufy-security/44921.md?page=353) [Next page](https://community.homey.app/t/app-pro-eufy-security/44921.md?page=355)