# \[APP\]\[Pro\] Eufy Security

**URL:** <https://community.homey.app/t/app-pro-eufy-security/44921>\
**Category:** Apps\
**Tags:** app, official, security, camera, homey-pro\
**Created:** [March 19, 2021, 3:28pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921 "2021-03-19T15:28:48Z")\
**Posts on this page:** 20\
**Page:** 353

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**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [April 3, 2025, 8:33am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/7136 "2025-04-03T08:33:34Z")

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@Mike73 sorry I can’t get this to work without access to a device

Would you interested in sharing your camera with me ?

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**Author:** ![Mike73](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/mike73/32/26383_2.png) [@Mike73](https://community.homey.app/u/Mike73)\
**Post date:** [April 3, 2025, 3:47pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/7137 "2025-04-03T15:47:37Z")

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What do you mean? that I share my camera, grant you access?

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**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [April 3, 2025, 4:14pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/7138 "2025-04-03T16:14:38Z")

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@Mike73 yes that’s what I mean

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**Author:** ![Mike73](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/mike73/32/26383_2.png) [@Mike73](https://community.homey.app/u/Mike73)\
**Post date:** [April 3, 2025, 7:30pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/7139 "2025-04-03T19:30:44Z")

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How long do you think you need acces to the camera and how do we organize this?

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**Author:** ![Rick\_D](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/rick_d/32/143953_2.png) [@Rick\_D](https://community.homey.app/u/Rick_D)\
**Post date:** [April 4, 2025, 7:14am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/7140 "2025-04-04T07:14:21Z")

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My Pan & Tilt cams (1 wifi directly, 1 via hb) dont work fully anymore. I can move the lens with flows but on and off doesn’t show and hide the lens anymore (the on/off in total is not working) On off via App does ist but not with the Flow card anymore ☹  
When I Turn the cam on via App i can get all the Motion etc in homey (also pics) - it see s only the on off is broken

2882a9ee-5065-4e57-83af-cefb436c0683 if needed

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<div class="post-metadata">

**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [April 4, 2025, 7:54am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/7141 "2025-04-04T07:54:45Z")

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@Rick_D if you read back a bit in the thread you will see it’s a known issue - [[APP][Pro] Eufy Security - #7125 by Lukasz\_Kostek](https://community.homey.app/t/app-pro-eufy-security/44921/7125)

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<div class="post-metadata">

**Author:** ![Rick\_D](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/rick_d/32/143953_2.png) [@Rick\_D](https://community.homey.app/u/Rick_D)\
**Post date:** [April 4, 2025, 8:08am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/7142 "2025-04-04T08:08:07Z")

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Sry 🙂 thx for the quick reply. Happy to support with testing

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<div class="post-metadata">

**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [April 4, 2025, 11:12am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/7143 "2025-04-04T11:12:26Z")

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@Mike73 i’ll dm you 🙂

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<div class="post-metadata">

**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [April 4, 2025, 12:36pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/7144 "2025-04-04T12:36:17Z")

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@Lukasz_Kostek @Rick_D  
I found the issue..

@Lukasz_Kostek mentioned his camera is on 2.3.1.0 while i made code to fix this for software from 2.3.1.2 and higher.

Will make a fix! 😃

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<div class="post-metadata">

**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [April 4, 2025, 1:02pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/7145 "2025-04-04T13:02:38Z")

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## New app update (🟩 LIVE: [3.32.2](https://homey.app/a/com.eufylife.security/)):

> **Changelog:**
> 
> **NEW:**  
> **1** : NEW: Add Doorbell C30  
> **2** : NEW: Add Doorbell C31
> 
> **FIXES:**  
> **1** : FIX: Indoor cam C210 & C220 - NightVision  
> **2** : FIX: Doorbell E340 (and other cameras) - Device Alarm -  
> **3** : FIX: Wall Light Cam S120 - Pet detection -  
> **4** : FIX: On/Off Indoor Cam Pan Tilt - fix for new FW

* * *
  

If you find any **issues** , send a **report** via the mobile homey app

> More - apps - Eufy Security - settings wheel right top - send diagnostic report (put your email in the input field to make it easier)

* * *
  

> You can install the **test** version by clicking the link above and press install
> 
> **Don’t want to be part of this test version?** Install the live version → [Eufy Security | Homey](https://homey.app/a/com.eufylife.security/)

* * *

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<div class="post-metadata">

**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [April 4, 2025, 1:40pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/7148 "2025-04-04T13:40:27Z")

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@Mike73 if you have finding you can post them here  
Please don’t send to my mailbox  
I didn’t share my e-mail with you for that purpose

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<div class="post-metadata">

**Author:** ![Mike73](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/mike73/32/26383_2.png) [@Mike73](https://community.homey.app/u/Mike73)\
**Post date:** [April 4, 2025, 1:41pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/7149 "2025-04-04T13:41:23Z")

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Ok no problem.

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<div class="post-metadata">

**Author:** ![Mike73](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/mike73/32/26383_2.png) [@Mike73](https://community.homey.app/u/Mike73)\
**Post date:** [April 4, 2025, 1:45pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/7150 "2025-04-04T13:45:30Z")

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Hi Martijn, I’ve installed the latest sw version but it still doesn’t seem to work unfortunately

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<div class="post-metadata">

**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [April 4, 2025, 1:53pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/7151 "2025-04-04T13:53:34Z")

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## New app update (🟩 LIVE: [3.32.6](https://homey.app/a/com.eufylife.security/)):

> **Changelog:**
> 
> **NEW:**  
> **1** : None
> 
> **FIXES:**  
> **1** : FIX: Indoor cam C210 & C220 - NightVision  
> **2** : FIX: On/Off Indoor Cam Pan Tilt - fix for new FW

* * *
  

If you find any **issues** , send a **report** via the mobile homey app

> More - apps - Eufy Security - settings wheel right top - send diagnostic report (put your email in the input field to make it easier)

* * *
  

> You can install the **test** version by clicking the link above and press install
> 
> **Don’t want to be part of this test version?** Install the live version → [Eufy Security | Homey](https://homey.app/a/com.eufylife.security/)

* * *

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<div class="post-metadata">

**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [April 4, 2025, 1:53pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/7152 "2025-04-04T13:53:45Z")

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@Mike73 @Lukasz_Kostek @Rick_D see release above 3.32.6 🙂

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<div class="post-metadata">

**Author:** ![Rick\_D](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/rick_d/32/143953_2.png) [@Rick\_D](https://community.homey.app/u/Rick_D)\
**Post date:** [April 4, 2025, 2:11pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/7153 "2025-04-04T14:11:20Z")

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Tested with 3.32.6 - still the same issue  
294168c1-aa97-4ad1-8afb-90001183485f

Firmware on cam 2.3. 1.2

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<div class="post-metadata">

**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [April 4, 2025, 2:13pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/7154 "2025-04-04T14:13:13Z")

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@Rick_D sorry but i can’t reproduce this, it works on mine.

Please share the conection details so i might try to reproduce it

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<div class="post-metadata">

**Author:** ![Mike73](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/mike73/32/26383_2.png) [@Mike73](https://community.homey.app/u/Mike73)\
**Post date:** [April 4, 2025, 2:13pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/7155 "2025-04-04T14:13:47Z")

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Hi Martijn. When I put the cam manually in nightvision I can switch it off with homey flow. The check mark ✔ in the menu of eufy auto/on/off stays On. When I try to turn nightvision On again thru homey it doesn’t work. Maybe it has something to do with the ✔ that doesn’t change. So it thinks night vision is still on.

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<div class="post-metadata">

**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [April 4, 2025, 2:14pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/7156 "2025-04-04T14:14:44Z")

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@Mike73 sorry but i have no idea which checkmark you’re talking about, please provide screenshots

Did you go back to the homescreen, pulled down to refresh and went back to that menu?  
The official Eufy app doesn’t auto refresh

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<div class="post-metadata">

**Author:** ![Mike73](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/mike73/32/26383_2.png) [@Mike73](https://community.homey.app/u/Mike73)\
**Post date:** [April 4, 2025, 2:25pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/7157 "2025-04-04T14:25:19Z")

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![image0](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/a/5/a50b44615cce958a059e08a08ade1fd8ec007136.jpeg)  
My fault this is the screen I meant. Ok  
Switching from night vision On to Off works fine 👌  
From Off to On doesn’t work

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