# \[APP\]\[Pro\] Eufy Security **URL:** \ **Category:** Apps\ **Tags:** app, official, security, camera, homey-pro\ **Created:** [March 19, 2021, 3:28pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921 "2021-03-19T15:28:48Z")\ **Posts on this page:** 20\ **Page:** 352
**Author:** ![Lukasz\_Kostek](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/lukasz_kostek/32/92389_2.png) [@Lukasz\_Kostek](https://community.homey.app/u/Lukasz_Kostek)\ **Post date:** [April 2, 2025, 4:10pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/7116 "2025-04-02T16:10:46Z")
Hello martijnpoppen, I tested it with Pan&Tilt and it doesn’t help ☹ Maybe problem is that at new software this cameras are added to HB3 and doen’t use it own Wifi directly. I don’t know. But after update problem isn’t solved ☹ Thx for tying ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [April 2, 2025, 4:11pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/7117 "2025-04-02T16:11:14Z")
@Lukasz_Kostek I used my other pan and tilt with this firmware and works perfect Exactly same setup as you ---
**Author:** ![Lukasz\_Kostek](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/lukasz_kostek/32/92389_2.png) [@Lukasz\_Kostek](https://community.homey.app/u/Lukasz_Kostek)\ **Post date:** [April 2, 2025, 4:11pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/7118 "2025-04-02T16:11:27Z")
Maybe I try to reinstall them ---
**Author:** ![Lukasz\_Kostek](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/lukasz_kostek/32/92389_2.png) [@Lukasz\_Kostek](https://community.homey.app/u/Lukasz_Kostek)\ **Post date:** [April 2, 2025, 4:11pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/7119 "2025-04-02T16:11:54Z")
are You using connectin directly to HB3 or with Wifi? In new softwere there is a choise ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [April 2, 2025, 4:12pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/7120 "2025-04-02T16:12:17Z")
@Lukasz_Kostek I tested both ---
**Author:** ![Lukasz\_Kostek](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/lukasz_kostek/32/92389_2.png) [@Lukasz\_Kostek](https://community.homey.app/u/Lukasz_Kostek)\ **Post date:** [April 2, 2025, 4:25pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/7121 "2025-04-02T16:25:12Z")
Hi, I readded it to HB3 once again but the problem remains ☹ I don’t know why. I’m really thankfull for Your help. Best regards ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [April 2, 2025, 4:26pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/7122 "2025-04-02T16:26:25Z")
@Lukasz_Kostek please send a report ---
**Author:** ![Zakarias\_Mortensen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/zakarias_mortensen/32/55670_2.png) [@Zakarias\_Mortensen](https://community.homey.app/u/Zakarias_Mortensen)\ **Post date:** [April 2, 2025, 5:35pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/7123 "2025-04-02T17:35:13Z")
Cheers for your prompt reply as always! Would love a how-to. ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [April 2, 2025, 6:41pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/7124 "2025-04-02T18:41:06Z")
@Lukasz_Kostek Finding from my side. So I encountered the same. After my fix the lens of the camera turned on/off. And also the camera showed it was off or on. However when i wanted to play live video i got the message that it was not possible to stream. I re-added my camera and now it works. 😅 Will check what i can do, but what issue do you have, the on/off or the stream? or both? ---
**Author:** ![Lukasz\_Kostek](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/lukasz_kostek/32/92389_2.png) [@Lukasz\_Kostek](https://community.homey.app/u/Lukasz_Kostek)\ **Post date:** [April 2, 2025, 6:54pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/7125 "2025-04-02T18:54:43Z")
Hi, I have both. Lends og the camera doesn’t turn on/off. When I have camera turned On in Homey live video doesn’t work. When camera is turned Off in Homey live video is working ok. I don’t know why my lens doesn’t hide. I re-added it and that doesn’t help ☹ ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [April 2, 2025, 7:03pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/7126 "2025-04-02T19:03:24Z")
@Lukasz_Kostek can you send a diagnostic report? ---
**Author:** ![Lukasz\_Kostek](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/lukasz_kostek/32/92389_2.png) [@Lukasz\_Kostek](https://community.homey.app/u/Lukasz_Kostek)\ **Post date:** [April 2, 2025, 7:15pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/7127 "2025-04-02T19:15:32Z")
I sended via homey web app ---
**Author:** ![Zakarias\_Mortensen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/zakarias_mortensen/32/55670_2.png) [@Zakarias\_Mortensen](https://community.homey.app/u/Zakarias_Mortensen)\ **Post date:** [April 2, 2025, 8:31pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/7128 "2025-04-02T20:31:06Z")
Just to give an update, managed to get the docker container working through Koyeb. Once again, thanks! One thought/feature request in relation to this: would it be possible to add a when-card with a trigger for when a snapshot was refreshed? This way I could be 100% sure that it is not an old snapshot I recieve/send for AI analysis. ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [April 2, 2025, 8:44pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/7129 "2025-04-02T20:44:11Z")
@Zakarias_Mortensen hmm that might be possible yes 🤔 ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [April 2, 2025, 8:45pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/7130 "2025-04-02T20:45:06Z")
@Lukasz_Kostek thanks! And you have your camera connected to the HB3 and Wi-Fi or to the Wi-Fi of the hb3? This is really new functionality from Eufy. Hope that I can fix it. ---
**Author:** ![Lukasz\_Kostek](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/lukasz_kostek/32/92389_2.png) [@Lukasz\_Kostek](https://community.homey.app/u/Lukasz_Kostek)\ **Post date:** [April 2, 2025, 8:56pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/7131 "2025-04-02T20:56:57Z")
Hi, I chose HB3 as my connection when I was re-adding cameras…not the WIFI. I think camera is using HB3 Wifi. ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [April 2, 2025, 9:00pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/7132 "2025-04-02T21:00:21Z")
@Lukasz_Kostek can you try changing it to Wi-Fi? Inside the Wi-Fi connection option select your own Wi-Fi ---
**Author:** ![Lukasz\_Kostek](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/lukasz_kostek/32/92389_2.png) [@Lukasz\_Kostek](https://community.homey.app/u/Lukasz_Kostek)\ **Post date:** [April 2, 2025, 9:15pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/7133 "2025-04-02T21:15:32Z")
Hi, I changed to my wifi in settings of my camera but this didn’t help ☹ ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [April 2, 2025, 9:16pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/7134 "2025-04-02T21:16:03Z")
@Lukasz_Kostek meh ok I’ll dive into it a bit more in the coming days Will come back to you ---
**Author:** ![Mike73](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/mike73/32/26383_2.png) [@Mike73](https://community.homey.app/u/Mike73)\ **Post date:** [April 3, 2025, 8:32am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/7135 "2025-04-03T08:32:02Z")
Hi Martijn 5b34c7e5-9b82-49fa-abe0-143a399ab832 Thanks [Previous page](https://community.homey.app/t/app-pro-eufy-security/44921.md?page=351) [Next page](https://community.homey.app/t/app-pro-eufy-security/44921.md?page=353)