# \[APP\]\[Pro\] Eufy Security

**URL:** <https://community.homey.app/t/app-pro-eufy-security/44921>\
**Category:** Apps\
**Tags:** app, official, security, camera, homey-pro\
**Created:** [March 19, 2021, 3:28pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921 "2021-03-19T15:28:48Z")\
**Posts on this page:** 20\
**Page:** 349

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**Author:** ![Andrea\_Boletti](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/andrea_boletti/32/113997_2.png) [@Andrea\_Boletti](https://community.homey.app/u/Andrea_Boletti)\
**Post date:** [March 16, 2025, 10:27pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/7055 "2025-03-16T22:27:50Z")

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All cameras down as if they were not detected by homey. Happened multiple times this morning. See image attached to email

> **(attachments)**
>
> ![Screenshot_20250316-104010.jpg](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/4/f/4f566c621cfbcf94bb92895158f57c6dfb3ac4f2.jpeg)

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**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [March 16, 2025, 10:33pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/7056 "2025-03-16T22:33:32Z")

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@Andrea_Boletti that’s a app crash  
Next time that happens send a report

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**Author:** ![Guus\_Harten](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/guus_harten/32/114272_2.png) [@Guus\_Harten](https://community.homey.app/u/Guus_Harten)\
**Post date:** [March 17, 2025, 11:13am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/7057 "2025-03-17T11:13:46Z")

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Thank you! I figured out what I did wrong in the login procedure. I have downloaded the Eufy apps in Homey now. Thanks again! Guus

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**Author:** ![i2Paq](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/i2paq/32/124756_2.png) [@i2Paq](https://community.homey.app/u/i2Paq)\
**Post date:** [March 18, 2025, 8:10am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/7058 "2025-03-18T08:10:34Z")

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Hello Martijn,

Thanks for this great App!

I cannot add my device. It says it is not found.  
I have created a diagnostic report if needed: 4850880f-71f2-4d83-8315-9293043f07a

The device is shared and I have successfully used that share. What am I missing?

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**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [March 18, 2025, 8:11am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/7059 "2025-03-18T08:11:29Z")

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@i2Paq thanks

> [@i2Paq](#):
>
> What am I missing?

As far as I see, you’re missing a correct password 😃

```auto
[EufyLibrary] [http] [HTTPApi.login] Login - Response code not ok {
  code: 26006,
  msg: 'Email address or password incorrect.',
  data: {
    code: 26006,
    msg: 'Email address or password incorrect.',
    data: null
  }
}

```

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<div class="post-metadata">

**Author:** ![i2Paq](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/i2paq/32/124756_2.png) [@i2Paq](https://community.homey.app/u/i2Paq)\
**Post date:** [March 18, 2025, 8:27am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/7060 "2025-03-18T08:27:05Z")

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Thanks!

The (your) App does not like an @ in the password 😊

Works now!

Thanks for the fast reply, I will buy you a beer! 🍻

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**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [March 18, 2025, 8:59am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/7061 "2025-03-18T08:59:37Z")

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@i2Paq that’s interesting 🤔 I’m pretty sure i have a password for one of my eufy accounts with a @ in the password. will check!

Thanks a lot for your kind donation! 🙏

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**Author:** ![Akeran](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/akeran/32/106191_2.png) [@Akeran](https://community.homey.app/u/Akeran)\
**Post date:** [March 19, 2025, 7:33pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/7062 "2025-03-19T19:33:38Z")

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Hi Martijn, when do you think the fix will be released for Indoor Cam 2k? Just so you know I reversed the action cards for turn on/off for away /home and it works well as temporary workaround.

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**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [March 19, 2025, 7:41pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/7063 "2025-03-19T19:41:25Z")

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@Akeran i hope somewhere next week. Currently a bit limited in time to work on Homey apps

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**Author:** ![Akeran](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/akeran/32/106191_2.png) [@Akeran](https://community.homey.app/u/Akeran)\
**Post date:** [March 19, 2025, 7:48pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/7064 "2025-03-19T19:48:35Z")

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I understand, no pressure. Thanks for your support and time.

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**Author:** ![Bear84](https://avatars.discourse-cdn.com/v4/letter/b/3be4f8/32.png) [@Bear84](https://community.homey.app/u/Bear84)\
**Post date:** [March 20, 2025, 8:00am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/7066 "2025-03-20T08:00:32Z")

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Hi Martijn,

Did you perhaps already had some time to have a look at the Eufy E340 doorbel generic alarm not being implemented in the SDK? I just tried and it still isn’t available, so just wanted to make sure it is not only an issue for me. 😄

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<div class="post-metadata">

**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [March 20, 2025, 8:48am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/7067 "2025-03-20T08:48:41Z")

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@Bear84 [[APP][Pro] Eufy Security - #7063 by martijnpoppen](https://community.homey.app/t/app-pro-eufy-security/44921/7063)

So if I had time I would have told you

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**Author:** ![Mike73](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/mike73/32/26383_2.png) [@Mike73](https://community.homey.app/u/Mike73)\
**Post date:** [March 21, 2025, 8:57am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/7068 "2025-03-21T08:57:51Z")

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Hi Martijn, I recently bought an C220 Cam and with your explanaition I was able to connect it to Homey. Now I am trying to toggle on/off Nightvision in Homey Flow ,because the camera seems to be always in Nightvision when it is put in auto mode, but it doesn’t seem to work. When I send another command e.g. turn 360 the camera reacts to this command so there is a connection between Homey and the camera.

thanks in advandce for your advise

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<div class="post-metadata">

**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [March 21, 2025, 10:45am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/7069 "2025-03-21T10:45:13Z")

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hi @Mike73  
please send a diagnostic report

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<div class="post-metadata">

**Author:** ![Mike73](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/mike73/32/26383_2.png) [@Mike73](https://community.homey.app/u/Mike73)\
**Post date:** [March 21, 2025, 2:41pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/7070 "2025-03-21T14:41:39Z")

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3179c3fd-7c83-4c6f-96f7-9a8b0f530b68

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<div class="post-metadata">

**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [March 21, 2025, 2:56pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/7071 "2025-03-21T14:56:31Z")

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@Mike73 seems like this is missing in the SDK. I add it to my list with things to fix. Currently not available to work on Homey app development. I hope somewhere next week 🙂

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<div class="post-metadata">

**Author:** ![Mike73](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/mike73/32/26383_2.png) [@Mike73](https://community.homey.app/u/Mike73)\
**Post date:** [March 21, 2025, 2:59pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/7072 "2025-03-21T14:59:36Z")

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that would be great? 👍 thanks

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<div class="post-metadata">

**Author:** ![Michael\_PA4MIC](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/michael_pa4mic/32/58998_2.png) [@Michael\_PA4MIC](https://community.homey.app/u/Michael_PA4MIC)\
**Post date:** [March 22, 2025, 2:05pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/7073 "2025-03-22T14:05:49Z")

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Hello Martijn,

I have troubles with doorcontact and pir modules the changes/warnings will not show up in homey eufy app.(use 3.31.2) When i look in the eufy app it works. for example I open the door it show it is open but when i look in homey it doesn’t change at all.  
(from the past you advised to restart eufy app every night so I added an flow for that)

Is there anything I can try to find the reason for the error? Log f9fe6f5f-81f1-4510-9278-889c88504420

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<div class="post-metadata">

**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [March 22, 2025, 2:10pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/7074 "2025-03-22T14:10:48Z")

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@Michael_PA4MIC see FAQ Q1 [[APP][Pro] Eufy Security - #4 by martijnpoppen - Apps - Homey Community Forum](https://tinyurl.com/eufy-homey)

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<div class="post-metadata">

**Author:** ![Cool\_K](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/cool_k/32/142538_2.png) [@Cool\_K](https://community.homey.app/u/Cool_K)\
**Post date:** [March 22, 2025, 2:31pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/7075 "2025-03-22T14:31:06Z")

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Hi @martijnpoppen,

I was away for a couple of days - but did some investigation now.  
Created two test flows and had them running in parallel just to check what’s going on.  
In the S380 flow (named “Inkørsel”)the faces are recognized in the Eufy App and a push is sent via the Homey app.  
From the E340 doorbell flow (named “Hoveddør”) a push is never sent but in the Eufy App the faces are recognized.  
So either the face recognition is never sent from the Eufy Homebase 3 to the Homey App when a face is recognized via the E340 doorbell or there is something wrong with the #person tag when it comes from the doorbell.

 ![flows](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/4/3/43675270afdbe91e79428c130826f083c3323183.jpeg)

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