# \[APP\]\[Pro\] Eufy Security **URL:** \ **Category:** Apps\ **Tags:** app, official, security, camera, homey-pro\ **Created:** [March 19, 2021, 3:28pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921 "2021-03-19T15:28:48Z")\ **Posts on this page:** 20\ **Page:** 344
**Author:** ![Brandon\_Wade](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/brandon_wade/32/123893_2.png) [@Brandon\_Wade](https://community.homey.app/u/Brandon_Wade)\ **Post date:** [March 2, 2025, 10:52pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/6954 "2025-03-02T22:52:44Z")
I recently lost connection to all my eufy devices. I tried repairing by logging back in but it tells me I don’t have any devices. I was already using an alternate admin account, but I went ahead and made a totally new one for this. It still saying I have no devices ---
**Author:** ![Brandon\_Wade](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/brandon_wade/32/123893_2.png) [@Brandon\_Wade](https://community.homey.app/u/Brandon_Wade)\ **Post date:** [March 2, 2025, 10:53pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/6955 "2025-03-02T22:53:12Z")
I uninstalled the app already and reloaded it ---
**Author:** ![Brandon\_Wade](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/brandon_wade/32/123893_2.png) [@Brandon\_Wade](https://community.homey.app/u/Brandon_Wade)\ **Post date:** [March 2, 2025, 11:45pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/6956 "2025-03-02T23:45:15Z")
57394be9-aa12-4fd0-b711-3d75418bc363 ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [March 3, 2025, 6:54am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/6957 "2025-03-03T06:54:48Z")
@Brandon_Wade I see api errors I can’t reproduce it myself Already saw other reports coming in with same issue Can you restart the app. login once and send a report? ---
**Author:** ![Zakarias\_Mortensen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/zakarias_mortensen/32/55670_2.png) [@Zakarias\_Mortensen](https://community.homey.app/u/Zakarias_Mortensen)\ **Post date:** [March 4, 2025, 3:28pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/6958 "2025-03-04T15:28:28Z")
Cheers, works like a charm via the link from the developer portal (even though the vision API was not very eager to describe peoples faces hehe). ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [March 4, 2025, 4:59pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/6959 "2025-03-04T16:59:27Z")
@Zakarias_Mortensen nice! And thanks a lot for your kind donation! ---
**Author:** ![Jedrzej\_Nowak](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jedrzej_nowak/32/121159_2.png) [@Jedrzej\_Nowak](https://community.homey.app/u/Jedrzej_Nowak)\ **Post date:** [March 6, 2025, 7:55am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/6960 "2025-03-06T07:55:17Z")
Hey, With recent versions I started to get “Memory limit reached” crashes of the app ad00e80a-ce09-47f0-b54b-9cd5a9610fb7 I started to use more of the “Snapshot” functionality, could that be a reason? ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [March 6, 2025, 9:10am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/6961 "2025-03-06T09:10:52Z")
@Jedrzej_Nowak yes definetely. So because of Nodejs patched a vulnerability I had to built a work-around for snapshots. This is very memory intensive. Currently only for HP23. I’m still waiting on Athom to make a upgrade so I can use the native functionality again: [Upgrade OpenSSL to 3.2 in favor of Eufy Security · Issue #375 · athombv/homey-apps-sdk-issues · GitHub](https://github.com/athombv/homey-apps-sdk-issues/issues/375) (Maybe @Doekse can take this along internally 🤞 ) ---
**Author:** ![Jedrzej\_Nowak](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jedrzej_nowak/32/121159_2.png) [@Jedrzej\_Nowak](https://community.homey.app/u/Jedrzej_Nowak)\ **Post date:** [March 6, 2025, 9:51am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/6962 "2025-03-06T09:51:37Z")
Got it, let’s then wait for Athom… ---
**Author:** ![Brandon\_Wade](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/brandon_wade/32/123893_2.png) [@Brandon\_Wade](https://community.homey.app/u/Brandon_Wade)\ **Post date:** [March 8, 2025, 3:25pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/6963 "2025-03-08T15:25:13Z")
Hi, it seems I’m having the same issue as the other day. Here’s the report all my devices are disconnected, I tried repairing but when I log back in it states I have no devices. c676d146-ad7d-418f-8895-7425d41dc0ff ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [March 8, 2025, 3:26pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/6964 "2025-03-08T15:26:10Z")
@Brandon_Wade please try a restart and try again ---
**Author:** ![Brandon\_Wade](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/brandon_wade/32/123893_2.png) [@Brandon\_Wade](https://community.homey.app/u/Brandon_Wade)\ **Post date:** [March 8, 2025, 5:41pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/6965 "2025-03-08T17:41:44Z")
I did that and I’m still getting the same problem ba921b98-d20c-4158-bc6b-fed08495bd84 ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [March 8, 2025, 6:49pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/6966 "2025-03-08T18:49:48Z")
@Brandon_Wade I see a error on the API but can’t see why Is your region correct? (US) ---
**Author:** ![Brandon\_Wade](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/brandon_wade/32/123893_2.png) [@Brandon\_Wade](https://community.homey.app/u/Brandon_Wade)\ **Post date:** [March 8, 2025, 6:57pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/6967 "2025-03-08T18:57:24Z")
Yes region is set to US it’s the same login I’ve been using ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [March 8, 2025, 7:55pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/6968 "2025-03-08T19:55:29Z")
@Brandon_Wade can you try a repair and send a new report? Really trying to see why that api call fails And thanks a lot for your kind donation 🙏 ---
**Author:** ![Brandon\_Wade](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/brandon_wade/32/123893_2.png) [@Brandon\_Wade](https://community.homey.app/u/Brandon_Wade)\ **Post date:** [March 8, 2025, 10:43pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/6969 "2025-03-08T22:43:19Z")
Just restarted the app and then started a repair. Here’s the code directly after doing so c96343f4-9329-4cd7-9a49-9ff552b1a9af ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [March 9, 2025, 7:28am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/6970 "2025-03-09T07:28:51Z")
@Brandon_Wade thanks Can you try this? Login to [https://mysecurity.eufylife.com](https://mysecurity.eufylife.com) Just trying some things to figure out why it goes wrong 😉 ---
**Author:** ![Brandon\_Wade](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/brandon_wade/32/123893_2.png) [@Brandon\_Wade](https://community.homey.app/u/Brandon_Wade)\ **Post date:** [March 9, 2025, 2:20pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/6971 "2025-03-09T14:20:52Z")
I just signed into that no problem with the same account. I even saw all the devices ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [March 9, 2025, 8:20pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/6972 "2025-03-09T20:20:12Z")
@Brandon_Wade I will try to reproduce this ---
**Author:** ![loy80y](https://avatars.discourse-cdn.com/v4/letter/l/34f0e0/32.png) [@loy80y](https://community.homey.app/u/loy80y)\ **Post date:** [March 11, 2025, 1:17pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/6973 "2025-03-11T13:17:32Z")
is there pet detection showing up for anyone using a eufy s120? or is it meant to have not pet detection available in homey? s120 is connected to my homebase 3. pet detection is also enabled on the eufy app. [Previous page](https://community.homey.app/t/app-pro-eufy-security/44921.md?page=343) [Next page](https://community.homey.app/t/app-pro-eufy-security/44921.md?page=345)