# \[APP\]\[Pro\] Eufy Security

**URL:** <https://community.homey.app/t/app-pro-eufy-security/44921>\
**Category:** Apps\
**Tags:** app, official, security, camera, homey-pro\
**Created:** [March 19, 2021, 3:28pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921 "2021-03-19T15:28:48Z")\
**Posts on this page:** 20\
**Page:** 342

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**Author:** ![Mike1233](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/mike1233/32/20991_2.png) [@Mike1233](https://community.homey.app/u/Mike1233)\
**Post date:** [February 11, 2025, 9:11pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/6914 "2025-02-11T21:11:06Z")

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Perhaps there is a space, point or comma in the password at Bitwarden unintentionally.

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**Author:** ![Philippe\_LEHMANN](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/philippe_lehmann/32/123361_2.png) [@Philippe\_LEHMANN](https://community.homey.app/u/Philippe_LEHMANN)\
**Post date:** [February 12, 2025, 12:21pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/6915 "2025-02-12T12:21:34Z")

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hi what is the process to share you virtually the devices ?

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**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [February 12, 2025, 12:22pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/6916 "2025-02-12T12:22:05Z")

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@Philippe_LEHMANN what device do you want to share?  
Probably the C210 as you asked before, but i already added it to the app and tagged you already to test it: [[APP][Pro] Eufy Security - #6868 by martijnpoppen](https://community.homey.app/t/app-pro-eufy-security/44921/6868)

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**Author:** ![Dr.Spoke](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/dr.spoke/32/89412_2.png) [@Dr.Spoke](https://community.homey.app/u/Dr.Spoke)\
**Post date:** [February 13, 2025, 7:24am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/6917 "2025-02-13T07:24:59Z")

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Hello, I wanted to know if you had any leads on my question regarding window opening information (like in Homebridge)?

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**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [February 13, 2025, 7:25am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/6918 "2025-02-13T07:25:34Z")

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@Dr.Spoke no i did not

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**Author:** ![Ed\_Bulte](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/ed_bulte/32/121045_2.png) [@Ed\_Bulte](https://community.homey.app/u/Ed_Bulte)\
**Post date:** [February 13, 2025, 9:39am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/6919 "2025-02-13T09:39:23Z")

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Hi, I have the same configuration and issue as @MikeyTT. The doorbel is a Dual Doorbell S340 battery which I also wired. I have also setup a second account and trying to login in the v3.30.4 version of the Eufy Sec. app. No Captcha, Error with no devices found.

Could you help me to solve this?

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**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [February 13, 2025, 9:40am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/6920 "2025-02-13T09:40:39Z")

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@Ed_Bulte same response please send a diagnostic report

I assume you tried the dual battery doorbell? (Which is correct)

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**Author:** ![Ed\_Bulte](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/ed_bulte/32/121045_2.png) [@Ed\_Bulte](https://community.homey.app/u/Ed_Bulte)\
**Post date:** [February 13, 2025, 9:43am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/6921 "2025-02-13T09:43:24Z")

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@martijnpoppen thanks for your quick response. Yes I tried that one. The report: dfd76433-53b1-4170-a768-be7092dfcf5a

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**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [February 13, 2025, 9:46am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/6922 "2025-02-13T09:46:33Z")

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@Ed_Bulte the report is full with wrong login. So your password or username is incorrect

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**Author:** ![Ed\_Bulte](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/ed_bulte/32/121045_2.png) [@Ed\_Bulte](https://community.homey.app/u/Ed_Bulte)\
**Post date:** [February 13, 2025, 9:52am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/6923 "2025-02-13T09:52:13Z")

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As you can see, I’ve tried many times with several accounts…🙂 Am I blocked or keep on trying?

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**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [February 13, 2025, 9:55am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/6924 "2025-02-13T09:55:56Z")

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@Ed_Bulte not blocked (yet)

You can also try to login here  
[https://mysecurity.eufylife.com](https://mysecurity.eufylife.com) to see if the login works

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**Author:** ![Ed\_Bulte](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/ed_bulte/32/121045_2.png) [@Ed\_Bulte](https://community.homey.app/u/Ed_Bulte)\
**Post date:** [February 13, 2025, 10:09am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/6925 "2025-02-13T10:09:39Z")

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I can login with my main Eufy account. Not with the additional created one.  
In the Eufy app (on my phone) I invited the additional account and shared devices. I use that account to login on my laptop. That works. That additional account is not a home member in the Eufy app.

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<div class="post-metadata">

**Author:** ![Ed\_Bulte](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/ed_bulte/32/121045_2.png) [@Ed\_Bulte](https://community.homey.app/u/Ed_Bulte)\
**Post date:** [February 13, 2025, 10:18am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/6926 "2025-02-13T10:18:52Z")

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I forgot to tell that the additional account is the one that I would like to use with the Eufy-Homey app.

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<div class="post-metadata">

**Author:** ![Ed\_Bulte](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/ed_bulte/32/121045_2.png) [@Ed\_Bulte](https://community.homey.app/u/Ed_Bulte)\
**Post date:** [February 13, 2025, 10:54am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/6927 "2025-02-13T10:54:46Z")

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@martijnpoppen I should be ashamed of myself. Entering a password correctly is apparently more difficult than I thought. It works! Thanks for your help!

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**Author:** ![Tom\_Sluijter](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/tom_sluijter/32/56366_2.png) [@Tom\_Sluijter](https://community.homey.app/u/Tom_Sluijter)\
**Post date:** [February 13, 2025, 12:23pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/6928 "2025-02-13T12:23:37Z")

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Thanks, Martijn, for the Test version! My EufyCam S3 Pro now works in Homey! I can trigger flows with Person and Motion detection (can’t test Pet detection), control the spotlight, capture images, and send these via push messages. However, I can’t switch the camera on/off or see a live view—only the last triggered image, even after refreshing. The on/off issue might be due to a confirmation step in the Eufy app (though I don’t need this feature).

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**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [February 13, 2025, 12:27pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/6929 "2025-02-13T12:27:42Z")

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@Tom_Sluijter for on/off can you send a report after trying it again?

and for the images. Did you check FAQ Q1 [[APP][Pro] Eufy Security - #4 by martijnpoppen - Apps - Homey Community Forum](https://tinyurl.com/eufy-homey)

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**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [February 13, 2025, 3:34pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/6930 "2025-02-13T15:34:39Z")

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## New app update (🟩 LIVE: [3.31.2](https://homey.app/a/com.eufylife.security/)):

> **Changelog:**
> 
> **NEW:**  
> **1** : NEW: add support for Indoor Cam C210 (T8419)  
> **2** : NEW: add support for Indoor Cam C220 (T8W11C)  
> **3** : NEW: add support for Eufycam S3 Pro - T8162  
> **4** : NEW: add support for SoloCam E30 - T8171  
> **5** : NEW: add support for FloodLight E30 - T8426  
> **6** : NEW: add new icons for new cameras  
> **7** : NEW: Homebase 3 improved icon
> 
> **FIXES:**  
> **1** : C210 & C220 properties

* * *
  

If you find any **issues** , send a **report** via the mobile homey app

> More - apps - Eufy Security - settings wheel right top - send diagnostic report (put your email in the input field to make it easier)

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<div class="post-metadata">

**Author:** ![Davi-d](https://avatars.discourse-cdn.com/v4/letter/d/ea666f/32.png) [@Davi-d](https://community.homey.app/u/Davi-d)\
**Post date:** [February 14, 2025, 2:58pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/6931 "2025-02-14T14:58:47Z")

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Now I kinda give up trying to get snapshot or events images in Homey App to share via notification or WhatsApp or in the dashboards because 70% of the time it’s simply doesn’t work. I like the app because at least we can use camera and doorbells as trigger or security flows because it’s perfectly integrated with Heindall. But when it comes to images it’s always broken, showing old events, black rectangle, Eufy logo image. It’s erratic. I hope Eufy will simplify access to API or live stream in the future !

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**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [February 14, 2025, 4:23pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/6932 "2025-02-14T16:23:23Z")

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@Davi-d if you want support you can just ask. Complaining about a feature which doesnt work (for you) is not really helping me or others. Also you’re replying to a message from September. Didn’t see any message in the last 5 months were people said it didn’t work.

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**Author:** ![Philippe\_LEHMANN](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/philippe_lehmann/32/123361_2.png) [@Philippe\_LEHMANN](https://community.homey.app/u/Philippe_LEHMANN)\
**Post date:** [February 14, 2025, 8:35pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/6933 "2025-02-14T20:35:38Z")

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I can share indoor cam s350  
If you want give me thé process

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